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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,576
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,923
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,388
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,717,596
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,539
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,317
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Chat box bug

    My chat box only works for about 30-60 seconds when i log in before it says no chat available and all I am left with is the News tab all the rest...

    Started by MadPsycho, 10.12.11 23:58
    • Replies: 8
    • Views: 26,713
    12.12.11 14:07 Go to last post
  2. granite transformation

    In your provisions house you can transform 500 marble and 20 presents/pumpkins (icon shows presents, name shows pumpkins) into.... wait for it........

    Started by Pluf, 11.12.11 08:17
    • Replies: 1
    • Views: 8,973
    12.12.11 10:58 Go to last post
  3. Text seems wrong and may confuse

    In the provisions house the is a tab under resources Granite transformation. But in the text it says increases marble by 50.This should read Granite.

    Started by Grax, 12.12.11 09:09
    • Replies: 0
    • Views: 12,017
    12.12.11 09:09 Go to last post
  4. Influence area Bandits

    My general walked into the influence area of the camp I was intending to attack, but for some reason the force field of the other one was TOO strong...

    Started by TheUpSide, 11.12.11 19:12
    • Replies: 1
    • Views: 7,641
    11.12.11 19:41 Go to last post
  5. Game down again.... 15:00Sat 10/12/12)

    Its my 7th day to log on, in a row after having to start from scratch again, and I can't log on to the game again.... I really don't feel like...

    Started by BlackadderII, 10.12.11 15:10
    • Replies: 2
    • Views: 1,608
    11.12.11 19:04 Go to last post
  6. Did the game just crash?

    When I load the game I get a half loaded game, lots of flashing and no chat :/ It can be me, FF crashed and then wanted to install a new extension...

    Started by Swww, 10.12.11 21:04
    • Replies: 2
    • Views: 13,292
    11.12.11 05:44 Go to last post
  7. Post [Bug] Building Queue

    As a lot of you probably have noticed the building queue holds quite a few bugs, this thread is dedicated to reporting them. * Buildings not...

    Started by Wardein, 09.12.11 11:18
    bug, bugs, building queue, buildings
    • Replies: 5
    • Views: 78,333
    10.12.11 23:20 Go to last post
  8. Logging in

    Not an issue as such, but something that's changed. Previously after the initial log on, I didn't have to (went straight into the 'Play Now'...

    Started by Curzon, 10.12.11 21:34
    • Replies: 0
    • Views: 37,966
    10.12.11 21:34 Go to last post
  9. Settler on a marble mason roof! thats impossible!

    Hes working :) cutting out the middle man.

    Started by Teqx, 10.12.11 17:16
    • Replies: 4
    • Views: 17,642
    10.12.11 19:08 Go to last post
  10. Christmas gift description misleading

    Christmas gift 'Mysterious decoration box' should give, according it's description: I've got the random decoration building, however the Witch...

    Started by Menla, 09.12.11 06:51
    • Replies: 3
    • Views: 13,610
    10.12.11 17:35 Go to last post
  11. Losing Building License + Resources

    I continously lose Building Licenses + Resources. The 9th of December 2011 -> 22:21 GMT+1 I lost a building license after putting down a Hardwood...

    Started by Sir_SnackAttack, 09.12.11 21:26
    • Replies: 0
    • Views: 11,630
    09.12.11 21:26 Go to last post
  12. The Game

    Can't get in to the game again, is anyone else having the same trouble?

    Started by Ados, 09.12.11 17:18
    • Replies: 1
    • Views: 4,363
    09.12.11 20:16 Go to last post
  13. bug?

    when i have the game open, read a word document and then return to the game evrything works except for the map. i can chat, see my resources and so...

    Started by wafje, 09.12.11 18:11
    • Replies: 0
    • Views: 5,906
    09.12.11 18:11 Go to last post
  14. chat

    ive got no chat window at all so no tabs and its not showing any friends online ive a lot of friends never had none on before

    Started by Lmale, 09.12.11 08:48
    • Replies: 7
    • Views: 10,375
    09.12.11 17:40 Go to last post
  15. Bronze weponsmith quest - problem

    I have completed the quest for which the reward was - among other things 50 bronze swords.. I collected the swords but they have vanished from my...

    Started by Laria, 09.12.11 16:51
    • Replies: 2
    • Views: 15,710
    09.12.11 17:06 Go to last post
  16. Bowmaker bug!

    If you craft a bow and do not have enough resources for the next craft, it will not deliver the already crafted bow. Any specific reason for this?

    Started by Sir_SnackAttack, 09.12.11 14:26
    • Replies: 0
    • Views: 6,607
    09.12.11 14:26 Go to last post
  17. Troops went gone

    Before the server was shut down today for 1h service, i sent 17soldiers and 1 bowman +1general on a bandit camp, 5 sec later the server went down and...

    Started by rosten, 09.12.11 13:04
    • Replies: 1
    • Views: 13,634
    09.12.11 13:17 Go to last post
  18. Counterfeit membership

    I recently had an oportunity to join a guild, after short talk with it's founder i purchased counterfeit membership instead giving him coins. Since...

    Started by kirukisu, 08.12.11 19:02
    • Replies: 3
    • Views: 14,843
    09.12.11 11:08 Go to last post
  19. Daily quest wont register if you dont return home

    The daily quest today (buff 5 friends) won't register if you don't "return home" between visiting and buffing a friend. Example: - Visit friend 1...

    Started by fiddek, 09.12.11 10:57
    • Replies: 0
    • Views: 54,656
    09.12.11 10:57 Go to last post
  20. Font size

    I, as probably more people do, play on a full HD TV. The problem with this however is that text gets very small and is nearly unreadable because I am...

    Started by Gieke, 06.12.11 14:52
    • Replies: 1
    • Views: 21,515
    09.12.11 10:19 Go to last post

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