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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,391
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,366
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,400
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,006
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,885
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,318
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. chat

    ive got no chat window at all so no tabs and its not showing any friends online ive a lot of friends never had none on before

    Started by Lmale, 09.12.11 08:48
    • Replies: 7
    • Views: 10,424
    09.12.11 17:40 Go to last post
  2. Bronze weponsmith quest - problem

    I have completed the quest for which the reward was - among other things 50 bronze swords.. I collected the swords but they have vanished from my...

    Started by Laria, 09.12.11 16:51
    • Replies: 2
    • Views: 15,748
    09.12.11 17:06 Go to last post
  3. Bowmaker bug!

    If you craft a bow and do not have enough resources for the next craft, it will not deliver the already crafted bow. Any specific reason for this?

    Started by Sir_SnackAttack, 09.12.11 14:26
    • Replies: 0
    • Views: 6,761
    09.12.11 14:26 Go to last post
  4. Troops went gone

    Before the server was shut down today for 1h service, i sent 17soldiers and 1 bowman +1general on a bandit camp, 5 sec later the server went down and...

    Started by rosten, 09.12.11 13:04
    • Replies: 1
    • Views: 13,659
    09.12.11 13:17 Go to last post
  5. Counterfeit membership

    I recently had an oportunity to join a guild, after short talk with it's founder i purchased counterfeit membership instead giving him coins. Since...

    Started by kirukisu, 08.12.11 19:02
    • Replies: 3
    • Views: 14,887
    09.12.11 11:08 Go to last post
  6. Daily quest wont register if you dont return home

    The daily quest today (buff 5 friends) won't register if you don't "return home" between visiting and buffing a friend. Example: - Visit friend 1...

    Started by fiddek, 09.12.11 10:57
    • Replies: 0
    • Views: 55,410
    09.12.11 10:57 Go to last post
  7. Font size

    I, as probably more people do, play on a full HD TV. The problem with this however is that text gets very small and is nearly unreadable because I am...

    Started by Gieke, 06.12.11 14:52
    • Replies: 1
    • Views: 21,548
    09.12.11 10:19 Go to last post
  8. Question beta request response times?

    I'm wondering if anyone knows how long it takes to get your beta key after "clicking" send beta key?

    Started by DragoFire, 01.12.11 09:33
    • Replies: 8
    • Views: 6,315
    08.12.11 22:19 Go to last post
  9. Server stability

    I know its known. I know its Beta. But the server stability is starting to become a key issue. Seems to me that the player base is growing over...

    Started by Nukar, 08.12.11 18:39
    • Replies: 2
    • Views: 3,005
    08.12.11 18:50 Go to last post
  10. discovered (copper) veins

    If you build a coppermine but remove it before it is actually build (to free up a buildqueue slot for example) the vein dissapears and needs...

    Started by Gieke, 08.12.11 18:00
    • Replies: 1
    • Views: 13,839
    08.12.11 18:38 Go to last post
  11. Bug: Stuck on hourglass when transferring recruits

    Hi Trying to transfer recruits from the Barracks to a Garrison, the "Please wait" and hour glass came up as normal. It then sat like that for...

    Started by PoRL, 08.12.11 14:28
    • Replies: 2
    • Views: 5,502
    08.12.11 18:27 Go to last post
  12. Grammar/spelling mistake

    Noticed when i received my quest a mistake: Quest: Santa Claus' reindeers only have a wooden crate have protection, not much good against wind and...

    Started by paralyzed, 08.12.11 17:45
    • Replies: 0
    • Views: 7,903
    08.12.11 17:45 Go to last post
  13. Descriptions of presents in the storage window

    Bug or not?

    Started by Acee, 08.12.11 13:14
    • Replies: 1
    • Views: 8,922
    08.12.11 14:56 Go to last post
  14. Safari cannot find the webpage

    Hmmm ..... I cannot seem to log on. After I press Play Now, it loads, but then it says press "Okay" to refresh your browser. I do that, and it says...

    Started by Zefroid, 08.12.11 13:44
    • Replies: 0
    • Views: 18,886
    08.12.11 13:44 Go to last post
  15. Where's the Trading section

    Since the upgrade today, I can't find the trading and conversation bar. Am I just silly or is it gone?

    Started by aggressor, 08.12.11 12:53
    • Replies: 1
    • Views: 12,020
    08.12.11 13:11 Go to last post
  16. Unhappy Losing buff

    A couple of times when I tried to buf a friend or even on my own village buildings I lose the buff. It does not apply the buff on the building but i...

    Started by AlienP, 08.12.11 11:26
    • Replies: 1
    • Views: 9,067
    08.12.11 11:46 Go to last post
  17. Building queue

    I couldn't see if this had been posted previously, but I had a issue for a short time where only two buildings were shown in the queue instead of the...

    Started by PoRL, 07.12.11 12:40
    • Replies: 2
    • Views: 5,393
    08.12.11 08:07 Go to last post
  18. Solid Sandwich vs Fish Platter

    Just an observation Which is best value 1x Solid Sandwich costs 40x Fish, 20x Bread and lasts 2 Hours 4x Fish Platter costs 40x Fish and also...

    Started by FazCraig, 07.12.11 19:27
    • Replies: 2
    • Views: 11,658
    08.12.11 00:38 Go to last post
  19. Upgrading before working settler

    If you upgrade a workplace before it has a working settler attached to it, an idle settler will not find the building and start working in it after...

    Started by AriesHero, 06.12.11 21:02
    • Replies: 1
    • Views: 4,349
    07.12.11 23:31 Go to last post
  20. Animals 8 directions, settlers 4 directions

    Not sure if this should go in here, but... Why is it that animals can walk in 8 directions across the map while settlers (and roads) are limited...

    Started by Josia, 01.12.11 17:09
    • Replies: 8
    • Views: 25,270
    07.12.11 19:05 Go to last post

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