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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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    • Threads: 69
    • Posts: 1,485
  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages
    1 2 3 ... 16
    • Replies: 151
    • Views: 3,381
    Yesterday 18:58 Go to last post
  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages
    1 2 3
    • Replies: 29
    • Views: 3,490
    22.10.25 07:52 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 393,801
    26.10.24 06:48 Go to last post
  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 120,129
    13.11.23 03:13 Go to last post
  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 479,744
    08.11.23 11:58 Go to last post
  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,787,256
    18.08.23 11:52 Go to last post
  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,131,542
    26.12.20 06:44 Go to last post
  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    27.07.17 16:21 Go to last post
  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    18.08.13 11:15 Go to last post
  1. Post [Bug] Building Queue

    As a lot of you probably have noticed the building queue holds quite a few bugs, this thread is dedicated to reporting them. * Buildings not...

    Started by Wardein, 09.12.11 11:18
    bug, bugs, building queue, buildings
    • Replies: 5
    • Views: 78,761
    10.12.11 23:20 Go to last post
  2. Logging in

    Not an issue as such, but something that's changed. Previously after the initial log on, I didn't have to (went straight into the 'Play Now'...

    Started by Curzon, 10.12.11 21:34
    • Replies: 0
    • Views: 38,811
    10.12.11 21:34 Go to last post
  3. Settler on a marble mason roof! thats impossible!

    Hes working :) cutting out the middle man.

    Started by Teqx, 10.12.11 17:16
    • Replies: 4
    • Views: 17,729
    10.12.11 19:08 Go to last post
  4. Christmas gift description misleading

    Christmas gift 'Mysterious decoration box' should give, according it's description: I've got the random decoration building, however the Witch...

    Started by Menla, 09.12.11 06:51
    • Replies: 3
    • Views: 13,717
    10.12.11 17:35 Go to last post
  5. Losing Building License + Resources

    I continously lose Building Licenses + Resources. The 9th of December 2011 -> 22:21 GMT+1 I lost a building license after putting down a Hardwood...

    Started by Sir_SnackAttack, 09.12.11 21:26
    • Replies: 0
    • Views: 11,686
    09.12.11 21:26 Go to last post
  6. The Game

    Can't get in to the game again, is anyone else having the same trouble?

    Started by Ados, 09.12.11 17:18
    • Replies: 1
    • Views: 4,604
    09.12.11 20:16 Go to last post
  7. bug?

    when i have the game open, read a word document and then return to the game evrything works except for the map. i can chat, see my resources and so...

    Started by wafje, 09.12.11 18:11
    • Replies: 0
    • Views: 5,976
    09.12.11 18:11 Go to last post
  8. chat

    ive got no chat window at all so no tabs and its not showing any friends online ive a lot of friends never had none on before

    Started by Lmale, 09.12.11 08:48
    • Replies: 7
    • Views: 10,539
    09.12.11 17:40 Go to last post
  9. Bronze weponsmith quest - problem

    I have completed the quest for which the reward was - among other things 50 bronze swords.. I collected the swords but they have vanished from my...

    Started by Laria, 09.12.11 16:51
    • Replies: 2
    • Views: 15,868
    09.12.11 17:06 Go to last post
  10. Bowmaker bug!

    If you craft a bow and do not have enough resources for the next craft, it will not deliver the already crafted bow. Any specific reason for this?

    Started by Sir_SnackAttack, 09.12.11 14:26
    • Replies: 0
    • Views: 7,228
    09.12.11 14:26 Go to last post
  11. Troops went gone

    Before the server was shut down today for 1h service, i sent 17soldiers and 1 bowman +1general on a bandit camp, 5 sec later the server went down and...

    Started by rosten, 09.12.11 13:04
    • Replies: 1
    • Views: 13,706
    09.12.11 13:17 Go to last post
  12. Counterfeit membership

    I recently had an oportunity to join a guild, after short talk with it's founder i purchased counterfeit membership instead giving him coins. Since...

    Started by kirukisu, 08.12.11 19:02
    • Replies: 3
    • Views: 14,969
    09.12.11 11:08 Go to last post
  13. Daily quest wont register if you dont return home

    The daily quest today (buff 5 friends) won't register if you don't "return home" between visiting and buffing a friend. Example: - Visit friend 1...

    Started by fiddek, 09.12.11 10:57
    • Replies: 0
    • Views: 57,917
    09.12.11 10:57 Go to last post
  14. Font size

    I, as probably more people do, play on a full HD TV. The problem with this however is that text gets very small and is nearly unreadable because I am...

    Started by Gieke, 06.12.11 14:52
    • Replies: 1
    • Views: 21,610
    09.12.11 10:19 Go to last post
  15. Question beta request response times?

    I'm wondering if anyone knows how long it takes to get your beta key after "clicking" send beta key?

    Started by DragoFire, 01.12.11 09:33
    • Replies: 8
    • Views: 6,496
    08.12.11 22:19 Go to last post
  16. Server stability

    I know its known. I know its Beta. But the server stability is starting to become a key issue. Seems to me that the player base is growing over...

    Started by Nukar, 08.12.11 18:39
    • Replies: 2
    • Views: 3,067
    08.12.11 18:50 Go to last post
  17. discovered (copper) veins

    If you build a coppermine but remove it before it is actually build (to free up a buildqueue slot for example) the vein dissapears and needs...

    Started by Gieke, 08.12.11 18:00
    • Replies: 1
    • Views: 14,179
    08.12.11 18:38 Go to last post
  18. Bug: Stuck on hourglass when transferring recruits

    Hi Trying to transfer recruits from the Barracks to a Garrison, the "Please wait" and hour glass came up as normal. It then sat like that for...

    Started by PoRL, 08.12.11 14:28
    • Replies: 2
    • Views: 5,599
    08.12.11 18:27 Go to last post
  19. Grammar/spelling mistake

    Noticed when i received my quest a mistake: Quest: Santa Claus' reindeers only have a wooden crate have protection, not much good against wind and...

    Started by paralyzed, 08.12.11 17:45
    • Replies: 0
    • Views: 8,052
    08.12.11 17:45 Go to last post
  20. Descriptions of presents in the storage window

    Bug or not?

    Started by Acee, 08.12.11 13:14
    • Replies: 1
    • Views: 9,040
    08.12.11 14:56 Go to last post

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