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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 382,775
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,627
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 464,669
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,750,842
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,247
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 422,890
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. "Select Avatar" text is selectable

    As the above. Have not tested all the text on the login/ account creation screen yet.

    Started by Curithwin, 05.12.11 14:49
    • Replies: 0
    • Views: 10,876
    Curithwin
    05.12.11 14:49 Go to last post

  2. Cool Nice to have: Trade window stays sorted after update

    Hi, It's only a glitch, but it would have been nice to have: When you sort the trade window by clicking on a header and then you click the Update...

    Started by Trouba, 05.12.11 14:45
    • Replies: 0
    • Views: 15,093
    Trouba
    05.12.11 14:45 Go to last post

  3. Didn't have my map available after visiting a friends map.

    Yeah after visiting a friends map I had problems once more trying to get back to my home map. I was automatically sent back to the login page.

    Started by Anwariel, 05.12.11 14:32
    • Replies: 0
    • Views: 8,504
    Anwariel
    05.12.11 14:32 Go to last post

  4. connection failed

    tried all day yesterday the 3rd to get on line and failed seems could have the same problem today the 4th is the server still down?

    Started by richiecorus, 04.12.11 09:15
    • Replies: 4
    • Views: 45,745
    BB_Azariel
    05.12.11 13:04 Go to last post

  5. BUG - building queue

    Using Firefox, i had 2 buildings in queue, then placed a barracks. That worked, but in maybe 3 seconds, the barracks was removed from the queue...

    Started by Sk4j, 02.12.11 12:26
    • Replies: 2
    • Views: 10,968
    Jools
    05.12.11 12:43 Go to last post

  6. graphic issue

    i see water where there should be land in several places all over the map

    Started by Pluf, 04.12.11 12:56
    • Replies: 7
    • Views: 22,258
    Rohab
    04.12.11 22:09 Go to last post

  7. Solid Sandwich bug

    My solid sanswich did not work on a friends building.. but the sandwich is used.

    Started by Ozone1397, 04.12.11 20:57
    • Replies: 1
    • Views: 7,872
    Rohab
    04.12.11 21:38 Go to last post

  8. visting friend

    i'm getting kicked out when i want to visit a friend

    Started by Pluf, 04.12.11 12:46
    • Replies: 5
    • Views: 8,966
    Rohab
    04.12.11 21:33 Go to last post

  9. Daily reward

    The rewards for the last 2 days, since the server crash are shown as Xs. As login was not possible during this time.

    Started by KAS42, 04.12.11 13:02
    • Replies: 3
    • Views: 21,023
    BB_eccy
    04.12.11 21:25 Go to last post

  10. login reward isseu

    i have a bug that is related to the question if there where any problems. i've played for more than 7 days, but i get the login reward where no...

    Started by Blackdragon, 04.12.11 12:40
    • Replies: 2
    • Views: 9,788
    BB_eccy
    04.12.11 21:25 Go to last post

  11. A more "non technical" talk :-)

    Hey all and mostly BB's / technicians. Could it be possible to get a more non technical explanation for what went wrong this weekend. Just out of...

    Started by Seekhunt, 04.12.11 09:16
    • Replies: 4
    • Views: 11,772
    Blackdragon
    04.12.11 12:35 Go to last post

  12. Mayor house storage

    Hi, I just upgraded my mayor's house to level 3 and it gave me +1500 storage, which is less than when i upgraded it to level 2(which was +1600). ...

    Started by Calen, 02.12.11 20:49
    • Replies: 5
    • Views: 71,385
    Jeremy
    04.12.11 11:41 Go to last post

  13. keep up the good work

    Hei hope you get the server back up again so that we can play:D znork

    Started by znork, 04.12.11 11:20
    • Replies: 0
    • Views: 7,088
    znork
    04.12.11 11:20 Go to last post

  14. Marbal Mason's

    I have 5 stone mason's but only one marble mason, but when I send out my geologist's to find other marble mason locations, the game keep's telling me...

    Started by Ados, 02.12.11 18:11
    • Replies: 3
    • Views: 12,832
    Calen
    04.12.11 09:33 Go to last post

  15. Connection failed 4/12/11 00.38

    I`ve been trying to log in all day and not even been able to get on the homepage, its now 00.38am on 4/12/11 and everytime i try and log in i get...

    Started by Tolan, 04.12.11 00:41
    • Replies: 4
    • Views: 26,352
    KillerCore
    04.12.11 08:56 Go to last post

  16. Can't connect to server

    Yesterday, http://www.thesettlersonline.com/en could not be found. It was like the domain did not exist. Today, after logging in, it tells me that...

    Started by Wanhenglo, 04.12.11 00:40
    • Replies: 1
    • Views: 13,312
    BB_eccy
    04.12.11 01:02 Go to last post

  17. Hardwood Sawmill, missing icon upon building.

    Ahoy there, Encountered a bug while attempting to place the Hardwood Sawmill just a few minutes ago while trying to use the latest Firefox build....

    Started by Psychynius, 02.12.11 19:54
    • Replies: 1
    • Views: 13,347
    Rohab
    03.12.11 00:04 Go to last post

  18. Exclamation Maximum building count reached.

    I have a task to build a tavern, when I click to build it says that it reached the limit of the building. Tear down mason and continue the same....

    Started by Krendzel, 02.12.11 23:01
    • Replies: 0
    • Views: 25,890
    Krendzel
    02.12.11 23:01 Go to last post

  19. Problems with geologist notification

    Hi, I have send geologist for the 3th time to fine me a stone location. First 2 time everithing was fine and i have received 1 notification for...

    Started by Stefek, 02.12.11 12:29
    1 Attachment(s)
    • Replies: 1
    • Views: 5,319
    BB_Azariel
    02.12.11 13:55 Go to last post

  20. Friends Level

    Friends lvl's are not updated regularly. I'm on lvl 11 my friend see me on 7 and I see him on lvl 1 and he is on lvl 8. Any refrresh without logout?

    Started by Jozek, 02.12.11 10:51
    • Replies: 2
    • Views: 6,828
    Jozek
    02.12.11 12:22 Go to last post
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