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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,034
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,734
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,133
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,443
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,593
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,053
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Copper mine, unknown id

    I found copper ore mine with Thoriugh Geologist See the picture. There is an [unknown id depositSpeedUp - group LAB] ...

    Started by LittleP, 09.02.22 15:34
    • Replies: 0
    • Views: 1,049
    LittleP
    09.02.22 15:34 Go to last post

  2. Guild chat history buggy

    You can see in the picture: All message in 1 lines :S https://pasteboard.co/yqxhWZoklQGL.png Maybe this bug same bug? Guild description bug:...

    Started by LittleP, 09.02.22 15:28
    • Replies: 0
    • Views: 1,214
    LittleP
    09.02.22 15:28 Go to last post

  3. Shown as updateable

    Shown as updateable, but fully upgraded University: https://pasteboard.co/zqgxc49hd9sj.png But other building as well. If you would like, I can...

    Started by LittleP, 09.02.22 15:24
    • Replies: 0
    • Views: 2,215
    LittleP
    09.02.22 15:24 Go to last post

  4. Weekly Challenge, Foreign Ship, Placeholder

    Weekly Challange: Kingdom Defence In the picture you can see yellow place- holder icon https://pasteboard.co/op86kD7hUqCh.png

    Started by LittleP, 09.02.22 15:17
    • Replies: 0
    • Views: 1,080
    LittleP
    09.02.22 15:17 Go to last post

  5. Exclamation HTTP Error 500

    When visiting any of the following URL's I am greeted with the browser error HTTP Error 500 https://www.thesettlersonline.com/...

    Started by CBX-Impossible, 04.02.22 21:18
    3 Pages •
    1 2 3
    • Replies: 26
    • Views: 43,262
    BB_Trafffer
    08.02.22 13:28 Go to last post

  6. Changes to Guild Ranks

    Hello, I have checked the forum and it seems that this bug has been around since 2018. It's impossible to make any changes to guild ranks -...

    Started by Kramisha, 07.02.22 12:54
    • Replies: 2
    • Views: 1,734
    Kramisha
    07.02.22 15:01 Go to last post

  7. Solution to HTTP 500 error

    Connect to a VPN and problem solved. The simplest way to do this is: 1. Download and install the Opera GX browser: https://www.opera.com/gx 2....

    Started by MaverickMe, 05.02.22 05:49
    • Replies: 9
    • Views: 16,381
    BB_Trafffer
    07.02.22 10:05 Go to last post

  8. getting pass http 500 error

    you can download opera gx go vpn or download zenmate put Germany as your location

    Started by victoria333, 05.02.22 09:27
    • Replies: 1
    • Views: 3,121
    BB_Trafffer
    07.02.22 10:04 Go to last post

  9. Colony problem

    So I manage to find colonies, fight off camps, leaders, and map boss's. No problem, just fun. Until I hit the button Complete... Then I get this:...

    Started by g4m3-0n, 02.02.22 14:25
    • Replies: 8
    • Views: 6,007
    Qualan
    04.02.22 18:41 Go to last post

  10. No cancel option for Love garden quests?

    Hello, is it just me not finding it or has the love garden quest (when 20-24 buffed buildings) does not have a cancel button? I have a quest i...

    Started by Nolyka, 11.03.19 20:58
    3 Pages •
    1 2 3
    • Replies: 24
    • Views: 59,705
    copycat71
    02.02.22 12:15 Go to last post

  11. Home Island is not loading in 100%. "Zone refreshed!" missing. Chrome.

    Hi! I use Google Chrome (an older version) with all mem fixes, so I never had issues loading Home Island. Until 31 january there was always "zone...

    Started by The_Sarmatian, 01.02.22 10:55
    • Replies: 2
    • Views: 8,169
    BB_Trafffer
    02.02.22 09:48 Go to last post

  12. Issue with general selection inside adventure

    My first time back to the game since the transfer to the current platform and decided to try an adventure. Well, what a joke. Sent a few attacks,...

    Started by Wreakinghavoc, 29.01.22 07:11
    • Replies: 6
    • Views: 9,820
    Qualan
    31.01.22 09:27 Go to last post

  13. Have events on hold for awhile

    and start ironing out all issues players have in game with stuff that dont work. As its now is getting more and more worse to play. As of now there...

    Started by Kebabtomte, 23.01.22 11:10
    3 Pages •
    1 2 3
    • Replies: 23
    • Views: 13,102
    Qualan
    30.01.22 09:05 Go to last post

  14. Incorrect animation

    I just completed a Daily Quest, one of the "find Exotic Logs" ones, which should reward with 4 crystals. However, after refreshing the quest screen...

    Started by MuffinMule, 27.01.22 05:57
    • Replies: 0
    • Views: 3,464
    MuffinMule
    27.01.22 05:57 Go to last post

  15. Exclamation BUG: Charming geologist no retrieving fast mining deposits

    Your name in the game: UsUe Your country and time zone: Italy CEST Date the problem occurred: 29/10/2021 Time the problem occurred: 19:00 Your...

    Started by UsUe, 30.10.21 06:53
    • Replies: 2
    • Views: 2,584
    Qualan
    25.01.22 08:27 Go to last post

  16. Zone refreshment

    I really need someone to explain me: why do we need these zone refreshments? Every time when the zone refresh message appears it turns out that the...

    Started by Svil-en, 23.01.22 19:12
    • Replies: 1
    • Views: 2,226
    Kotugo
    23.01.22 20:16 Go to last post

  17. Transferirng from Star to Mayor House goods disapear

    I had 437 Oil in inventory.. I added the overnight production of 700 from the Star menu and now I have 437 oil. This coupled with the messages about...

    Started by polarbarez, 21.01.22 16:02
    2 Pages •
    1 2
    • Replies: 11
    • Views: 14,897
    Durin_d
    23.01.22 15:36 Go to last post

  18. Thumbs down Adventure Bookbinder Timer Wrong

    I have 2 Adv. BB so production time for 1 codex should be 48 hours. It's taking a lot longer than that - I checked it yesterday evening and it had...

    Started by Kafka-, 19.01.22 13:59
    • Replies: 7
    • Views: 8,968
    copycat71
    22.01.22 06:43 Go to last post

  19. Storm recovery - automatic fulfill needed

    Well, I was making Cleansing with poisons and decompozers, when i noticed that one of the pink snakes reappeared after Zone refresh. I clicked on...

    Started by faivq, 16.01.22 00:09
    • Replies: 1
    • Views: 3,089
    Qualan
    16.01.22 10:40 Go to last post

  20. I cannot start adventure. What to do?

    I do not have any ongoing adventures but game says I am on an adventure. I can't do the guild quests where I need to do 2 adventures because of...

    Started by SISSISISS, 13.01.22 22:51
    • Replies: 2
    • Views: 2,866
    megg
    14.01.22 09:49 Go to last post
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