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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,626
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,936
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,462
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,710
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,620
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,382
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. FWIW ( I won't hold my breath that it will be acted upon! But there's always hope)

    27.10.21 Larili wrote: As fate happens, just yesterday I logged on and started my routine stuff, while island loading collect mails, send out...

    Started by Larili, 08.11.21 15:27
    • Replies: 1
    • Views: 3,167
    BB_Trafffer
    09.11.21 10:45 Go to last post

  2. Footie Pitch not responding

    My footie pitch keeps loading and loading and it never finishes. It is not working

    Started by Lene898, 02.11.21 12:18
    • Replies: 6
    • Views: 2,273
    BB_Trafffer
    08.11.21 14:05 Go to last post

  3. Some of the specialist skills are not working

    For example Sturdy Shovel doesn't work. Pumpkins from treasure search doesn't have the Sturdy Shovel bonus on them. This means we are missing...

    Started by Durin_d, 07.11.21 11:37
    • Replies: 2
    • Views: 1,475
    BB_Trafffer
    08.11.21 14:03 Go to last post

  4. Session has timed out please reload

    Game says "session has timed out please reload". Had only been on 2-3 minutes and the map hadn't even finished loading :mad:

    Started by Niclin, 06.11.21 18:33
    • Replies: 0
    • Views: 2,019
    Niclin
    06.11.21 18:33 Go to last post

  5. Adventure not loading

    Many times today adventure doesn't load or load and crashes with java script error. Sometimes it works sometimes it doesn't :mad:

    Started by Niclin, 06.11.21 18:29
    • Replies: 0
    • Views: 955
    Niclin
    06.11.21 18:29 Go to last post

  6. Halloween bundles appear to be locked if previously purchased.

    As per title.

    Started by ClarenceDuPont, 27.10.21 08:35
    2 Pages •
    1 2
    • Replies: 18
    • Views: 7,074
    Qualan
    05.11.21 16:16 Go to last post

  7. Unhappy Medipacks from Sickbay don't work

    Can't place them

    Started by Sandycat, 27.10.21 14:57
    • Replies: 2
    • Views: 2,036
    Qualan
    05.11.21 07:33 Go to last post

  8. Adventures and buffs lost

    Adventures and buffs discovered by explorers are not being saved...saying warehouse full.

    Started by polarbarez, 04.11.21 14:44
    • Replies: 1
    • Views: 1,524
    amazola
    04.11.21 14:47 Go to last post

  9. No building licenses in star menu

    Hi, I recently expanded to a new sector and I can't see my building licenses go up. I have now 4 sectors (initial + 3). I have built storehouses...

    Started by Belfegood, 04.11.21 10:18
    building licenses
    • Replies: 3
    • Views: 13,311
    BB_Trafffer
    04.11.21 14:25 Go to last post

  10. Specialist's skills (base and booked) kaput

    Haven't seen thread for this so here you are, apologies if duplicate obvisouly. Scared explorer came back with 60 granite after a 9 day prolonged,...

    Started by ClarenceDuPont, 03.11.21 13:53
    • Replies: 1
    • Views: 2,005
    wintertime
    03.11.21 21:12 Go to last post

  11. RItual X bug

    Ritual X of the halloween event won't register completing co-op adventures. I have completed at least 5 co-op adventures and it still shows zero. ...

    Started by priitahtsalu, 02.11.21 10:12
    2 Pages •
    1 2
    • Replies: 12
    • Views: 3,482
    Qualan
    03.11.21 20:06 Go to last post

  12. Cooldown issues

    I've seen this discussed frequently in chat but not seen it addressed by BB yet. Since the last hotfix, buildings with cooldown are taking too long...

    Started by Warmfuzzyfeeling, 30.10.21 09:06
    • Replies: 9
    • Views: 14,436
    BB_Trafffer
    02.11.21 14:14 Go to last post

  13. Zone and area buffs

    Christmas Market; Football Pitch These seem to share cool down. Whichever of the 2 I do first I am unable to do either of the other one. This is...

    Started by Torquemarda, 31.10.21 15:02
    • Replies: 6
    • Views: 17,709
    BB_Trafffer
    02.11.21 14:14 Go to last post

  14. Exclamation Bundle of errors

    This is a daily event of errors, they are not tied to specific events. It does not matter if I try Chrome or Edge. Pre-migration these issues did...

    Started by Rowadian, 01.11.21 15:11
    • Replies: 1
    • Views: 1,197
    BB_Trafffer
    02.11.21 14:10 Go to last post

  15. Unhappy 100% faster mining disappering

    Hi I did several tests in last days and it happen regularly . When your geologist search for deposit, it can find resource which can be mined...

    Started by Rejik, 30.10.21 09:05
    • Replies: 3
    • Views: 2,355
    BB_Trafffer
    02.11.21 14:05 Go to last post

  16. Different generals get chosen in adventures

    On Artic Explosion a different General was chosen when clicking on another one being distant. No time for pics, sorry

    Started by Sandycat, 28.10.21 15:35
    • Replies: 4
    • Views: 2,457
    BB_Trafffer
    02.11.21 14:03 Go to last post

  17. Ghost Ship

    I bought a sixth ghost lantern with pumpkins a few days ago but only got 5 presents when the ship came back today.

    Started by Rosejane, 01.11.21 20:26
    • Replies: 0
    • Views: 11,757
    Rosejane
    01.11.21 20:26 Go to last post

  18. Pathfinder Magic Bean Bonanza quest

    The quest requires looting of 2k beans, i just added 4.5k plus prem from third thief and it registered just 1999 and did not complete. at about the...

    Started by stonewaller, 31.10.21 22:04
    • Replies: 1
    • Views: 1,655
    copycat71
    31.10.21 22:49 Go to last post

  19. Black Vortexes disappeared

    :mad: Please return them to me

    Started by Sandycat, 28.10.21 21:35
    • Replies: 2
    • Views: 1,669
    Sandycat
    29.10.21 23:39 Go to last post

  20. Gift box doesn't close

    Here i have a screenshot, the gift box cannot be closed. I opened it and a Zone has been refreshed occurred. There is no button to close the window:...

    Started by UsUe, 29.10.21 17:55
    • Replies: 0
    • Views: 1,568
    UsUe
    29.10.21 17:55 Go to last post
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