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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 382,992
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,723
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,081
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,225
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,523
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,032
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. time to do a nice update on known bugs listing?

    Looks like the verified bugs section and/or bugs list hasnt been "shaken up" for quite some time it might be useful to have a bit of a refresh so...

    Started by Qualan, 19.11.21 08:09
    • Replies: 2
    • Views: 2,047
    gunoierul
    19.11.21 11:00 Go to last post

  2. Christmas Bakery bug

    The Cookies and Cream buff from the Christmas Bakery should half the required input. So a level 1 mine used to not decrease the deposit size The...

    Started by Torquemarda, 07.11.21 11:43
    • Replies: 4
    • Views: 4,136
    Qualan
    18.11.21 06:17 Go to last post

  3. Concert Hall not working

    My concert Hall has stopped working. Loads and loads and nothing happens.

    Started by morelene, 16.11.21 08:24
    • Replies: 1
    • Views: 1,521
    Qualan
    16.11.21 11:48 Go to last post

  4. Ghastly Halloween Bundle

    The mentioned bundle has an endless gold mine in the icon but there's actually no endless gold mine in it. For players that bought the bundle...

    Started by Amorp, 09.11.21 02:58
    • Replies: 5
    • Views: 1,763
    Amorp
    14.11.21 13:39 Go to last post

  5. Sharpened Pickaxe not what is advertised

    The Sharpened Pickaxe description: Effect: +200% Production Speed Actual effect: +200% production amount Basically the text reads like it...

    Started by Koraku, 13.11.21 12:00
    • Replies: 0
    • Views: 2,937
    Koraku
    13.11.21 12:00 Go to last post

  6. Cant log in

    Anyone else experienced this? https://prnt.sc/1yvxp9w I got kicked out the game 3 hours ago and still unable to log in - client, browser neither....

    Started by Old_Bob, 09.11.21 12:46
    • Replies: 9
    • Views: 14,449
    Old_Bob
    11.11.21 13:54 Go to last post

  7. Spacious Storehouse from Easter 2021 event shows upgrade possible

    Spacious Storehouse from Easter 2021 event shows upgrade possible. This even when it upgraded to max. Same problem in both Chrome and Microsoft...

    Started by AdamCoyle, 20.07.21 15:56
    1 Attachment(s)
    • Replies: 2
    • Views: 3,299
    UsUe
    10.11.21 17:50 Go to last post

  8. Expedition bugs

    I've only done PvP expeditions very recently (for Pathfinder quests) so I'm not quite sure how they are supposed to work. I am fairly sure these are...

    Started by badjabadjabadja, 10.11.21 13:44
    • Replies: 1
    • Views: 2,900
    Qualan
    10.11.21 13:58 Go to last post

  9. Spring Park down.

    Spring Park can be added to the buff buildings that ceased functioning, clicking on the Spring Festival button & start will have as result that the...

    Started by wintertime, 09.11.21 23:20
    • Replies: 2
    • Views: 3,761
    Qualan
    10.11.21 03:16 Go to last post

  10. New quest and zone refresh loop

    Today I have had the following happen to me a few times now. 1: I get a notification sayin "You have received a new quest" and a zone refresh...

    Started by Niclin, 17.09.21 13:23
    • Replies: 6
    • Views: 7,773
    Larili
    09.11.21 21:39 Go to last post

  11. Mercenaries appear broken

    Went to adv, took 700 recs. Added 600 merc Had some fights Added 600+ to QM QM returned with 79. If I had 1300 troops, 600 mercs should be...

    Started by ClarenceDuPont, 08.11.21 12:57
    • Replies: 2
    • Views: 2,197
    copycat71
    09.11.21 12:01 Go to last post

  12. FWIW ( I won't hold my breath that it will be acted upon! But there's always hope)

    27.10.21 Larili wrote: As fate happens, just yesterday I logged on and started my routine stuff, while island loading collect mails, send out...

    Started by Larili, 08.11.21 15:27
    • Replies: 1
    • Views: 3,191
    BB_Trafffer
    09.11.21 10:45 Go to last post

  13. Footie Pitch not responding

    My footie pitch keeps loading and loading and it never finishes. It is not working

    Started by Lene898, 02.11.21 12:18
    • Replies: 6
    • Views: 2,391
    BB_Trafffer
    08.11.21 14:05 Go to last post

  14. Some of the specialist skills are not working

    For example Sturdy Shovel doesn't work. Pumpkins from treasure search doesn't have the Sturdy Shovel bonus on them. This means we are missing...

    Started by Durin_d, 07.11.21 11:37
    • Replies: 2
    • Views: 1,539
    BB_Trafffer
    08.11.21 14:03 Go to last post

  15. Session has timed out please reload

    Game says "session has timed out please reload". Had only been on 2-3 minutes and the map hadn't even finished loading :mad:

    Started by Niclin, 06.11.21 18:33
    • Replies: 0
    • Views: 2,065
    Niclin
    06.11.21 18:33 Go to last post

  16. Adventure not loading

    Many times today adventure doesn't load or load and crashes with java script error. Sometimes it works sometimes it doesn't :mad:

    Started by Niclin, 06.11.21 18:29
    • Replies: 0
    • Views: 970
    Niclin
    06.11.21 18:29 Go to last post

  17. Halloween bundles appear to be locked if previously purchased.

    As per title.

    Started by ClarenceDuPont, 27.10.21 08:35
    2 Pages •
    1 2
    • Replies: 18
    • Views: 7,224
    Qualan
    05.11.21 16:16 Go to last post

  18. Unhappy Medipacks from Sickbay don't work

    Can't place them

    Started by Sandycat, 27.10.21 14:57
    • Replies: 2
    • Views: 2,183
    Qualan
    05.11.21 07:33 Go to last post

  19. Adventures and buffs lost

    Adventures and buffs discovered by explorers are not being saved...saying warehouse full.

    Started by polarbarez, 04.11.21 14:44
    • Replies: 1
    • Views: 1,553
    amazola
    04.11.21 14:47 Go to last post

  20. No building licenses in star menu

    Hi, I recently expanded to a new sector and I can't see my building licenses go up. I have now 4 sectors (initial + 3). I have built storehouses...

    Started by Belfegood, 04.11.21 10:18
    building licenses
    • Replies: 3
    • Views: 13,359
    BB_Trafffer
    04.11.21 14:25 Go to last post
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