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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,362
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,365
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,734
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,674
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,175
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Sharpened Pickaxe not what is advertised

    The Sharpened Pickaxe description: Effect: +200% Production Speed Actual effect: +200% production amount Basically the text reads like it...

    Started by Koraku, 13.11.21 12:00
    • Replies: 0
    • Views: 2,929
    Koraku
    13.11.21 12:00 Go to last post

  2. Cant log in

    Anyone else experienced this? https://prnt.sc/1yvxp9w I got kicked out the game 3 hours ago and still unable to log in - client, browser neither....

    Started by Old_Bob, 09.11.21 12:46
    • Replies: 9
    • Views: 14,405
    Old_Bob
    11.11.21 13:54 Go to last post

  3. Spacious Storehouse from Easter 2021 event shows upgrade possible

    Spacious Storehouse from Easter 2021 event shows upgrade possible. This even when it upgraded to max. Same problem in both Chrome and Microsoft...

    Started by AdamCoyle, 20.07.21 15:56
    1 Attachment(s)
    • Replies: 2
    • Views: 2,990
    UsUe
    10.11.21 17:50 Go to last post

  4. Expedition bugs

    I've only done PvP expeditions very recently (for Pathfinder quests) so I'm not quite sure how they are supposed to work. I am fairly sure these are...

    Started by badjabadjabadja, 10.11.21 13:44
    • Replies: 1
    • Views: 2,763
    Qualan
    10.11.21 13:58 Go to last post

  5. Spring Park down.

    Spring Park can be added to the buff buildings that ceased functioning, clicking on the Spring Festival button & start will have as result that the...

    Started by wintertime, 09.11.21 23:20
    • Replies: 2
    • Views: 3,735
    Qualan
    10.11.21 03:16 Go to last post

  6. New quest and zone refresh loop

    Today I have had the following happen to me a few times now. 1: I get a notification sayin "You have received a new quest" and a zone refresh...

    Started by Niclin, 17.09.21 13:23
    • Replies: 6
    • Views: 7,710
    Larili
    09.11.21 21:39 Go to last post

  7. Mercenaries appear broken

    Went to adv, took 700 recs. Added 600 merc Had some fights Added 600+ to QM QM returned with 79. If I had 1300 troops, 600 mercs should be...

    Started by ClarenceDuPont, 08.11.21 12:57
    • Replies: 2
    • Views: 2,182
    copycat71
    09.11.21 12:01 Go to last post

  8. FWIW ( I won't hold my breath that it will be acted upon! But there's always hope)

    27.10.21 Larili wrote: As fate happens, just yesterday I logged on and started my routine stuff, while island loading collect mails, send out...

    Started by Larili, 08.11.21 15:27
    • Replies: 1
    • Views: 3,183
    BB_Trafffer
    09.11.21 10:45 Go to last post

  9. Footie Pitch not responding

    My footie pitch keeps loading and loading and it never finishes. It is not working

    Started by Lene898, 02.11.21 12:18
    • Replies: 6
    • Views: 2,336
    BB_Trafffer
    08.11.21 14:05 Go to last post

  10. Some of the specialist skills are not working

    For example Sturdy Shovel doesn't work. Pumpkins from treasure search doesn't have the Sturdy Shovel bonus on them. This means we are missing...

    Started by Durin_d, 07.11.21 11:37
    • Replies: 2
    • Views: 1,509
    BB_Trafffer
    08.11.21 14:03 Go to last post

  11. Session has timed out please reload

    Game says "session has timed out please reload". Had only been on 2-3 minutes and the map hadn't even finished loading :mad:

    Started by Niclin, 06.11.21 18:33
    • Replies: 0
    • Views: 2,043
    Niclin
    06.11.21 18:33 Go to last post

  12. Adventure not loading

    Many times today adventure doesn't load or load and crashes with java script error. Sometimes it works sometimes it doesn't :mad:

    Started by Niclin, 06.11.21 18:29
    • Replies: 0
    • Views: 962
    Niclin
    06.11.21 18:29 Go to last post

  13. Halloween bundles appear to be locked if previously purchased.

    As per title.

    Started by ClarenceDuPont, 27.10.21 08:35
    2 Pages •
    1 2
    • Replies: 18
    • Views: 7,166
    Qualan
    05.11.21 16:16 Go to last post

  14. Unhappy Medipacks from Sickbay don't work

    Can't place them

    Started by Sandycat, 27.10.21 14:57
    • Replies: 2
    • Views: 2,109
    Qualan
    05.11.21 07:33 Go to last post

  15. Adventures and buffs lost

    Adventures and buffs discovered by explorers are not being saved...saying warehouse full.

    Started by polarbarez, 04.11.21 14:44
    • Replies: 1
    • Views: 1,545
    amazola
    04.11.21 14:47 Go to last post

  16. No building licenses in star menu

    Hi, I recently expanded to a new sector and I can't see my building licenses go up. I have now 4 sectors (initial + 3). I have built storehouses...

    Started by Belfegood, 04.11.21 10:18
    building licenses
    • Replies: 3
    • Views: 13,341
    BB_Trafffer
    04.11.21 14:25 Go to last post

  17. Specialist's skills (base and booked) kaput

    Haven't seen thread for this so here you are, apologies if duplicate obvisouly. Scared explorer came back with 60 granite after a 9 day prolonged,...

    Started by ClarenceDuPont, 03.11.21 13:53
    • Replies: 1
    • Views: 2,026
    wintertime
    03.11.21 21:12 Go to last post

  18. RItual X bug

    Ritual X of the halloween event won't register completing co-op adventures. I have completed at least 5 co-op adventures and it still shows zero. ...

    Started by priitahtsalu, 02.11.21 10:12
    2 Pages •
    1 2
    • Replies: 12
    • Views: 3,541
    Qualan
    03.11.21 20:06 Go to last post

  19. Cooldown issues

    I've seen this discussed frequently in chat but not seen it addressed by BB yet. Since the last hotfix, buildings with cooldown are taking too long...

    Started by Warmfuzzyfeeling, 30.10.21 09:06
    • Replies: 9
    • Views: 14,479
    BB_Trafffer
    02.11.21 14:14 Go to last post

  20. Zone and area buffs

    Christmas Market; Football Pitch These seem to share cool down. Whichever of the 2 I do first I am unable to do either of the other one. This is...

    Started by Torquemarda, 31.10.21 15:02
    • Replies: 6
    • Views: 17,744
    BB_Trafffer
    02.11.21 14:14 Go to last post
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