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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,417
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 233
    • Views: 80,777
    11.10.19 10:52 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    30 Pages
    1 2 3 ... 30
    • Replies: 299
    • Views: 376,801
    29.09.19 21:39 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 75,120
    22.08.18 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 71,099
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Angry Spooky Bronze mine cannot be placed

    So I bought a Spooky Bronze mine today only to find out I cannot place it anywhere on my island at all. Anyone else run into this?

    Started by Mindslayer, 26.10.19 17:01
    • Replies: 4
    • Views: 1,027
    30.10.19 17:46 Go to last post
  2. connection lost

    Hey. I just got connection lost 11 times , one after the other. the box in the middle of the screen show a little guy with a hammer, working on a...

    Started by Josepha, 30.10.19 13:36
    • Replies: 0
    • Views: 379
    30.10.19 13:36 Go to last post
  3. Premium Friend Buff doesn't double mine production

    I have a Premium Friend buff running and it has doubled the production of mines that were built before the buff was started - level 3 mines, buffed...

    Started by Rorschah, 27.10.19 21:34
    • Replies: 2
    • Views: 659
    29.10.19 15:40 Go to last post
  4. missing items

    Hi, When i produce trick and treats in the provision house they keep disappearing once they have been produced. Also when i stop my Pumpkin...

    Started by Lady-Laura, 28.10.19 10:21
    • Replies: 1
    • Views: 431
    28.10.19 10:49 Go to last post
  5. hotfix has reset event calendar

    i just logged in and went to the calendar to open today's door and saw that the first 3 days which i have opened are now closed, and i'm being asked...

    Started by Dangermouse69, 24.10.19 17:39
    • Replies: 2
    • Views: 729
    25.10.19 09:58 Go to last post
  6. Missing Monsters from the mist

    Had to cancel the venture about two days ago. It said it will return in a mail. Was looking for it today but can't find it anywhere. Not in mail, nor...

    Started by Norton_C, 24.10.19 09:26
    • Replies: 2
    • Views: 684
    24.10.19 10:47 Go to last post
  7. collection quest in ventures does not appear

    HI, In ventures Hansel and Gretel i dont recieve collection quest to find 1 stinky mushroom. I clear all map. Cant finish.... prem day is...

    Started by rbkuki, 12.10.19 08:45
    2 Pages
    1 2
    • Replies: 12
    • Views: 1,113
    18.10.19 19:16 Go to last post
  8. Adventure Bookbinder

    Does anyone find when you have two of these the rate of production does not increase.

    Started by jaspair, 17.10.19 19:53
    • Replies: 5
    • Views: 596
    17.10.19 21:12 Go to last post
  9. Weekly ship disapeared before completed

    Since noone else posting ! My ship already gone because I completed the 3 ship-quests - but many other have been saying their weekly ship gone -...

    Started by halv12, 15.10.19 12:55
    2 Pages
    1 2
    • Replies: 12
    • Views: 1,212
    16.10.19 19:31 Go to last post
  10. Giant Battle ended without killing last 4 camps

    As per title, I didn't kill the last 4 camps yet when I went to the venture to finish it all the boxes were ticked saying I'd killed all 4, yet they...

    Started by Steve1077, 28.08.19 12:44
    • Replies: 5
    • Views: 1,770
    15.10.19 09:05 Go to last post
  11. Epic Woordyard

    I appear to be missing a number of production chains from the Epic Woodyard dispute completing all the quests and wondering if anyone else is having...

    Started by Myst1qu3, 09.10.19 14:01
    • Replies: 2
    • Views: 383
    09.10.19 15:08 Go to last post
  12. Update and trade buffs

    well that update didn't work still waiting for my trade buffs from RPH on UR 15 mins after they were ready,so yeah try again. and the pop up...

    Started by cheethamhill, 09.10.19 08:16
    • Replies: 3
    • Views: 324
    09.10.19 08:54 Go to last post
  13. Question ★ Problem seeing other guildmembers online [7328]

    Does anyone else have problems to see other guild members online, when you're in guild or all tabs? Everyone in our guild has this problem, we see...

    Started by faiyaan, 26.04.16 09:05
    5 Pages
    1 2 3 ... 5
    • Replies: 47
    • Views: 46,241
    09.10.19 07:05 Go to last post
  14. any way to link old acc to steam acc?

    is their a way to link an old acc to my steam acc and how thanx

    Started by igofast, 01.10.19 07:02
    • Replies: 1
    • Views: 339
    02.10.19 21:13 Go to last post
  15. Question Island of the Pirates Adventure Tale loot wrong?

    Island of the Pirates difficulty level: 2 Adventure Tales in loot: 1 Shouldnt it be 2?

    Started by topgearfan, 19.09.19 16:59
    • Replies: 3
    • Views: 683
    01.10.19 05:57 Go to last post
  16. cant log in Captcha required

    my wifes account had attempted hack from bulgria had a email from ubisoft to change pw etc did that she went to log in and couldnt keeps coming up...

    Started by hades8840, 28.05.18 12:32
    2 Pages
    1 2
    • Replies: 18
    • Views: 29,315
    29.09.19 20:22 Go to last post
  17. Expedition search

    I know one thread is not enough, there should be a whole forum about bugs and issues with colonies, but this one hit the nerve. Just messed an attack...

    Started by Cylancer, 27.09.19 15:32
    • Replies: 0
    • Views: 140
    27.09.19 15:32 Go to last post
  18. wont download

    have been playing for 4 yrs. 2 days ago after updating windows 10, got the parse box when trying to load. as usual uninstalled game and tried to...

    Started by xiiv, 24.09.19 16:17
    • Replies: 3
    • Views: 240
    26.09.19 00:21 Go to last post
  19. Storage tower "Unlocks an additional buff"

    Hmmm, I can"t find this buff option in Changelogs. Or maybe it's, again, a know bug, by the one who know but keep it for them ? Where can I...

    Started by Soupssss, 21.09.19 19:31
    • Replies: 6
    • Views: 440
    24.09.19 09:35 Go to last post
  20. Event achievment Give Me Ten is stuck

    I have played every day during the event, and done every daily quest I have been given. I completed the event chain a week ago. But the Give Me...

    Started by Dragavon, 22.09.19 10:27
    • Replies: 0
    • Views: 134
    22.09.19 10:27 Go to last post

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