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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,940
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,179
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,402
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,465
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,779
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,071
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Halloween bundles appear to be locked if previously purchased.

    As per title.

    Started by ClarenceDuPont, 27.10.21 08:35
    2 Pages •
    1 2
    • Replies: 18
    • Views: 7,365
    Qualan
    05.11.21 16:16 Go to last post

  2. Unhappy Medipacks from Sickbay don't work

    Can't place them

    Started by Sandycat, 27.10.21 14:57
    • Replies: 2
    • Views: 2,261
    Qualan
    05.11.21 07:33 Go to last post

  3. Adventures and buffs lost

    Adventures and buffs discovered by explorers are not being saved...saying warehouse full.

    Started by polarbarez, 04.11.21 14:44
    • Replies: 1
    • Views: 1,568
    amazola
    04.11.21 14:47 Go to last post

  4. No building licenses in star menu

    Hi, I recently expanded to a new sector and I can't see my building licenses go up. I have now 4 sectors (initial + 3). I have built storehouses...

    Started by Belfegood, 04.11.21 10:18
    building licenses
    • Replies: 3
    • Views: 13,401
    BB_Trafffer
    04.11.21 14:25 Go to last post

  5. Specialist's skills (base and booked) kaput

    Haven't seen thread for this so here you are, apologies if duplicate obvisouly. Scared explorer came back with 60 granite after a 9 day prolonged,...

    Started by ClarenceDuPont, 03.11.21 13:53
    • Replies: 1
    • Views: 2,052
    wintertime
    03.11.21 21:12 Go to last post

  6. RItual X bug

    Ritual X of the halloween event won't register completing co-op adventures. I have completed at least 5 co-op adventures and it still shows zero. ...

    Started by priitahtsalu, 02.11.21 10:12
    2 Pages •
    1 2
    • Replies: 12
    • Views: 3,642
    Qualan
    03.11.21 20:06 Go to last post

  7. Cooldown issues

    I've seen this discussed frequently in chat but not seen it addressed by BB yet. Since the last hotfix, buildings with cooldown are taking too long...

    Started by Warmfuzzyfeeling, 30.10.21 09:06
    • Replies: 9
    • Views: 14,591
    BB_Trafffer
    02.11.21 14:14 Go to last post

  8. Zone and area buffs

    Christmas Market; Football Pitch These seem to share cool down. Whichever of the 2 I do first I am unable to do either of the other one. This is...

    Started by Torquemarda, 31.10.21 15:02
    • Replies: 6
    • Views: 17,808
    BB_Trafffer
    02.11.21 14:14 Go to last post

  9. Exclamation Bundle of errors

    This is a daily event of errors, they are not tied to specific events. It does not matter if I try Chrome or Edge. Pre-migration these issues did...

    Started by Rowadian, 01.11.21 15:11
    • Replies: 1
    • Views: 1,233
    BB_Trafffer
    02.11.21 14:10 Go to last post

  10. Unhappy 100% faster mining disappering

    Hi I did several tests in last days and it happen regularly . When your geologist search for deposit, it can find resource which can be mined...

    Started by Rejik, 30.10.21 09:05
    • Replies: 3
    • Views: 2,465
    BB_Trafffer
    02.11.21 14:05 Go to last post

  11. Different generals get chosen in adventures

    On Artic Explosion a different General was chosen when clicking on another one being distant. No time for pics, sorry

    Started by Sandycat, 28.10.21 15:35
    • Replies: 4
    • Views: 2,524
    BB_Trafffer
    02.11.21 14:03 Go to last post

  12. Ghost Ship

    I bought a sixth ghost lantern with pumpkins a few days ago but only got 5 presents when the ship came back today.

    Started by Rosejane, 01.11.21 20:26
    • Replies: 0
    • Views: 11,796
    Rosejane
    01.11.21 20:26 Go to last post

  13. Pathfinder Magic Bean Bonanza quest

    The quest requires looting of 2k beans, i just added 4.5k plus prem from third thief and it registered just 1999 and did not complete. at about the...

    Started by stonewaller, 31.10.21 22:04
    • Replies: 1
    • Views: 1,958
    copycat71
    31.10.21 22:49 Go to last post

  14. Black Vortexes disappeared

    :mad: Please return them to me

    Started by Sandycat, 28.10.21 21:35
    • Replies: 2
    • Views: 1,958
    Sandycat
    29.10.21 23:39 Go to last post

  15. Gift box doesn't close

    Here i have a screenshot, the gift box cannot be closed. I opened it and a Zone has been refreshed occurred. There is no button to close the window:...

    Started by UsUe, 29.10.21 17:55
    • Replies: 0
    • Views: 1,625
    UsUe
    29.10.21 17:55 Go to last post

  16. New Longboat Storehouses don't work as warehouses

    I presume the Longboat Storehouses are meant to work like the standard warehouses etc? I just replaced a Gingerbread Storehouse with a Longboat...

    Started by Drood, 28.10.21 10:45
    • Replies: 0
    • Views: 15,345
    Drood
    28.10.21 10:45 Go to last post

  17. black tree pollen buff dont last, and heart tree buff

    Heart tree buff only lasts 1 minute, same with black pollen

    Started by AlexSunshine, 21.10.21 17:31
    • Replies: 8
    • Views: 3,050
    Mindslayer
    27.10.21 23:12 Go to last post

  18. Angry If PFB applied over the current PFB, both will be expired, new PFB will be lost.

    Appears after the last hotfix. Your PFB expires in X minutes. Your friend buffs the zone with a new PFB. Visually all good and you see a message...

    Started by Marengo007, 27.10.21 12:14
    • Replies: 1
    • Views: 13,937
    Wh4t3ver
    27.10.21 12:40 Go to last post

  19. Tropical sun bug - Can't click on the middle pirate ship

    Hello, as stated iin post title can't click on the middle pirate ship. Otherwise everything works. Regards.

    Started by priitahtsalu, 27.10.21 08:29
    • Replies: 0
    • Views: 1,280
    priitahtsalu
    27.10.21 08:29 Go to last post

  20. Warehouse full?

    Anytime I try to save goods etc from mail to star I get error for all goods warehouse full and all goods are lost. This includes Adventures found by...

    Started by polarbarez, 22.10.21 20:51
    • Replies: 7
    • Views: 2,926
    polarbarez
    26.10.21 00:40 Go to last post
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