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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,911
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,176
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,342
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,184
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,641
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,067
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. artic explosion

    I opened this adventure this afternoon and sent my generals on it.While waiting for them to arrive on the island i visited one of our guild members...

    Started by davidlawley, 25.10.21 17:00
    • Replies: 1
    • Views: 1,152
    ambandil
    25.10.21 17:03 Go to last post

  2. Unable to invite players to adventure since update

    I have a Second thief adventure currently. I am attempting to invite a player to the adventure. 1) I invite the player from the adventure popup....

    Started by CBX-Impossible, 21.10.21 12:29
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 10
    • Views: 18,355
    BB_Trafffer
    25.10.21 13:51 Go to last post

  3. What the heck have they done to the game now ?

    The game is unplayable atm, game freezes every 15 seconds for a zone refresh plus it some times sticks so you have to refresh the game, can't recall...

    Started by unicornlinzy1, 25.10.21 11:39
    • Replies: 1
    • Views: 2,534
    BB_Trafffer
    25.10.21 13:45 Go to last post

  4. Game crashes when you are trying to visit an adventure

    Finally got an adventure, I have been working on getting for more than a month. Started it. Sent my troops... But the game is broken, so when I...

    Started by ThomasElbo, 22.10.21 17:57
    • Replies: 5
    • Views: 3,377
    BB_Trafffer
    25.10.21 13:37 Go to last post

  5. Lucky find skill on geologists - having no luck

    For more than a week ( since before last update ) I have been trying to find extra marble deposits with 'lucky find' skill - untill now no success. ...

    Started by halv12, 25.10.21 06:21
    • Replies: 1
    • Views: 2,243
    stonewaller
    25.10.21 08:33 Go to last post

  6. Cannot visit friends islands and don't have acces to my oilmills

    Hi all, When i try to visit friends islands i got this error https://prnt.sc/1x05ww8 Also i can't get acces to my oilmills since Unity has been...

    Started by Danspie, 21.10.21 21:40
    • Replies: 1
    • Views: 9,539
    BB_Trafffer
    22.10.21 11:30 Go to last post

  7. After Unity Update and hotfix 20.10.2021

    So the newest update seems to have given us even more new bugs. I have only played 30 minutes or so but it seems that love tree now does not work,...

    Started by Niclin, 20.10.21 16:01
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 13,746
    BB_Trafffer
    21.10.21 09:28 Go to last post

  8. Angry Selecting Royal Explorer causes crash ..... game locks up solid.

    Select Royal Explorer in star and this happens for bigger: click image...

    Started by Harlequin_1963, 20.10.21 10:41
    • Replies: 3
    • Views: 2,006
    Harlequin_1963
    20.10.21 13:04 Go to last post

  9. Trade crashes

    After the latest update my game crashes with a java script error every time i try to search in trade. Can make trades but if I try to see other...

    Started by Bartlettis, 20.10.21 10:36
    • Replies: 2
    • Views: 4,735
    BB_Trafffer
    20.10.21 12:50 Go to last post

  10. Adventure loops

    I'm supprised that it seems no attempt has been made to fix problems with Adventures and pvp. The loops I come across eg. never ending battles,...

    Started by neil65146, 13.10.21 14:13
    • Replies: 1
    • Views: 2,922
    BB_Trafffer
    14.10.21 12:58 Go to last post

  11. chat

    is it just me or a general issue that chats not working at all? ok looks like its not just me HEY BB did you run a background fix in the night...

    Started by Ristlin, 13.10.21 06:44
    • Replies: 3
    • Views: 3,617
    BB_Trafffer
    13.10.21 09:24 Go to last post

  12. Zone Refresh's

    BB, it appears, from observations, that certain events trigger a Zone Refresh. While some probably are important, most seem completely pointless. ...

    Started by Torquemarda, 06.09.21 13:36
    • Replies: 6
    • Views: 19,885
    BB_Trafffer
    11.10.21 12:12 Go to last post

  13. Retreat unusable!

    Ahh, what an unpleasant problem! "Thanks" to the new system of viewing and selecting generals! When a general is intercepted unexpectedly, the...

    Started by faivq, 09.10.21 12:25
    • Replies: 2
    • Views: 2,272
    BB_Trafffer
    11.10.21 12:09 Go to last post

  14. Out of Memory - temporary solution

    Dear Settlers, Please note that there is a solution for a known "Out of Memory" error, which can be used as a temporary solution. Laboratories,...

    Started by BB_Trafffer, 06.10.21 10:31
    • Replies: 0
    • Views: 2,911
    BB_Trafffer
    06.10.21 10:31 Go to last post

  15. Royal Explorer issues

    Is the Royal Explorer actually working correctly. In the Merchants its claimed this explorer ( not cheap at over 4k gems) finds tokens . Well so far...

    Started by MaelstromJ, 17.09.21 12:10
    4 Pages •
    1 2 3 ... 4
    • Replies: 34
    • Views: 46,083
    lordloocan
    04.10.21 23:34 Go to last post

  16. Handful of balloons buff

    The provision house buff "Handful of balloons" only gives a +300% boost, not the +500% as advertised. It is the same as a barazek. For example:...

    Started by zygotes, 02.10.21 13:57
    • Replies: 2
    • Views: 1,554
    BB_Trafffer
    04.10.21 10:57 Go to last post

  17. Post Playing on Macbook with M1 chipset.

    Greetings, I am planning to buy a new device, but I am confused if it is possible to play the game on the MacBook. Has anyone tried with new MacBook...

    Started by ketangt, 02.10.21 09:46
    apple, mac
    • Replies: 2
    • Views: 2,790
    sparkies2013
    03.10.21 10:54 Go to last post

  18. Gems

    When I open Mystery box from Ghost ship week quest and receive Gems they never has been added to the Gems I already have in my storage. Someone...

    Started by Svil-en, 29.09.21 19:28
    • Replies: 1
    • Views: 1,441
    Qualan
    30.09.21 16:44 Go to last post

  19. Elite barrack build queue

    Hello - think I've noticed a bug in the reporting of time to complete builds in this queue. I've started a build for around 1000 knights. The queue...

    Started by richardds, 28.09.21 15:47
    2 Attachment(s)
    • Replies: 1
    • Views: 2,046
    Qualan
    29.09.21 07:26 Go to last post

  20. Birthday cake conversion to buffs?

    As the end was near of the anniversary event came near I made cakes from all the event items I had, as they would be replaced with buffs. When are...

    Started by Heerd, 26.09.21 15:34
    • Replies: 3
    • Views: 1,962
    lordloocan
    26.09.21 18:29 Go to last post
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