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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,619
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,935
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,450
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,684
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,606
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,380
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. New Update

    WTF , you do with new update graffics is bad , no chat , I need glasses for the first time after 9 years how long I playing., but this time is very...

    Started by KRIZEVCI, 21.07.21 19:33
    • Replies: 2
    • Views: 1,523
    BB_Trafffer
    22.07.21 13:36 Go to last post

  2. what are you thinking BB ?

    This is it... i just finished a besieged city while i am on premium and on scout post. i was surprised that i only got 379k of XP while the minimum...

    Started by jaykew2012, 21.07.21 19:28
    • Replies: 4
    • Views: 1,683
    BB_Trafffer
    22.07.21 13:16 Go to last post

  3. mystery chests

    Just opened a mystery chest ,lived up to its name ,its a mystery where the gems went as i had same amount after opening chest as did before ,bad...

    Started by LeafSpike1, 22.07.21 07:02
    • Replies: 0
    • Views: 1,152
    LeafSpike1
    22.07.21 07:02 Go to last post

  4. Bugg report

    https://prnt.sc/1e8tbfh Getting error when game tries to launch new quest for the weekely one. Reproduce might be available next week when timer...

    Started by Kebabtomte, 22.07.21 05:02
    • Replies: 0
    • Views: 1,664
    Kebabtomte
    22.07.21 05:02 Go to last post

  5. PvP Locked since the game downgraded

    Yesterday after the game was downgraded i thought I'd try a PvP. I completed the Huge map and went back to home island to activate set up defenses,...

    Started by Jazzguy, 21.07.21 13:33
    • Replies: 2
    • Views: 1,504
    vigabrand
    21.07.21 20:51 Go to last post

  6. whats up with the mines?

    i was horrified to find out that i cant select buffs and then scroll to each mine check the deposit and if its high enuff place a buff. Now i have...

    Started by vigabrand, 21.07.21 09:31
    • Replies: 3
    • Views: 2,157
    Bobblyt
    21.07.21 16:49 Go to last post

  7. Love Tree Buff

    Several things with the love tree. 1. Selecting a buff option and then mousing over area, does not display the grid 2. When the buff is...

    Started by TheFairy, 21.07.21 09:44
    • Replies: 1
    • Views: 1,326
    Max_turtle
    21.07.21 13:57 Go to last post

  8. Angry guild members no message of day edit. does not open with exisiting message to editBAD

    1) message of the day not there to edit :mad::mad::mad::mad::mad: 2) edit main message for members opens with blank page :mad::mad::mad::mad:...

    Started by royavatar, 21.07.21 10:00
    • Replies: 1
    • Views: 2,173
    Eeyore
    21.07.21 13:26 Go to last post

  9. Server down? Or the ultimate end of the game???

    Well, this put an end to several issues (generals not working properly at all, fights in adv has to end "manually" by traveling to home island and...

    Started by MadOldHag, 21.07.21 10:13
    • Replies: 1
    • Views: 2,145
    hades8840
    21.07.21 10:32 Go to last post

  10. Lag cost me grout

    Due to the lag I had a Quest failure while doing Storm recovery

    Started by whatsawormdo, 21.07.21 10:03
    • Replies: 0
    • Views: 1,615
    whatsawormdo
    21.07.21 10:03 Go to last post

  11. Deposits do not show

    anyone else have this issue. new found deposits do not show up untill you put a mine on them? New menu size so small it is really had to see. ...

    Started by Teardrop46, 20.07.21 15:21
    • Replies: 2
    • Views: 2,020
    vigabrand
    21.07.21 09:26 Go to last post

  12. Game is Unplayable ! Get Client back !

    well done such a mess ! 1. Island scrolling is like loading every time when u go from one corner to another 2. lag is a killer 3. Chat not...

    Started by leb0, 20.07.21 16:45
    2 Pages •
    1 2
    • Replies: 13
    • Views: 6,088
    BB_Trafffer
    21.07.21 08:12 Go to last post

  13. no access to server

    cant get onto the unity server login ok, screen comes up the progress bar shows and then it halts. first try waited 5 mins. Second time rebooted...

    Started by jfmcpm, 20.07.21 12:25
    1 Attachment(s)
    • Replies: 5
    • Views: 1,888
    Urd123
    21.07.21 07:37 Go to last post

  14. New Deposits do not show.

    anyone else have this issue. I know this is all new but it has been a long time in the making.... new found deposits do not show up until you...

    Started by Teardrop46, 20.07.21 15:24
    1 Attachment(s)
    • Replies: 3
    • Views: 1,640
    Urd123
    21.07.21 07:26 Go to last post

  15. ingiocabile

    It's inplayable, please do something

    Started by misterbean, 21.07.21 06:45
    • Replies: 0
    • Views: 1,008
    misterbean
    21.07.21 06:45 Go to last post

  16. Bookmaker Bug

    Unfixed bug from test. Collecting a book from bookmaker doesn't clear the book complete marker.

    Started by Kistelek, 20.07.21 11:17
    • Replies: 1
    • Views: 1,273
    PrincessAlly
    20.07.21 18:35 Go to last post

  17. Zone refreshed!

    Game freezes about every 30s up to 1 once every minute, sometimes for up to 10s. Especially when scrolling around on your home island when searching...

    Started by AdamCoyle, 20.07.21 16:09
    1 Attachment(s)
    • Replies: 6
    • Views: 6,771
    Bartlettis
    20.07.21 18:20 Go to last post

  18. 2,7 gb of memory

    It never fails...after the client uses up 2,7 gigs of memory on my system the game crashes. The memory usage just keeps on getting worse the more...

    Started by Bartlettis, 20.07.21 18:02
    • Replies: 0
    • Views: 1,212
    Bartlettis
    20.07.21 18:02 Go to last post

  19. Overlapping windows when upgrading a mine

    When trying to upgrade a mine I get overlapping windows. Sometimes the popup window completly covers the underlying window.

    Started by AdamCoyle, 20.07.21 16:38
    1 Attachment(s)
    • Replies: 0
    • Views: 2,359
    AdamCoyle
    20.07.21 16:38 Go to last post

  20. Trade - can't sort by columns & pages numbering wrong

    You can no longer sort by columns in trade. Page numbering wrong. It shows 1/1 pages but if you select the right arrow is goes to 2/1.

    Started by MaverickMe, 20.07.21 16:34
    • Replies: 1
    • Views: 1,643
    SnowBlizz
    20.07.21 16:37 Go to last post
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