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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,398
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,368
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,411
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,023
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,897
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,338
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Even my Epic Farm now offers a rollback option!

    So many lols, April 1st was months ago BB. Absolute joke I had full production chains, I now have one upgrade and I can set it back to the...

    Started by ClarenceDuPont, 23.07.21 09:47
    • Replies: 3
    • Views: 3,537
    Norton_C
    23.07.21 23:40 Go to last post

  2. Wow

    Just wow, how bad has this been. Training 20 Armored Marksman 4476d 1h 22min :eek: Wonder should I clear my cache, log off, turn round three times,...

    Started by sparkies2013, 23.07.21 20:37
    1 Attachment(s)
    • Replies: 0
    • Views: 1,255
    sparkies2013
    23.07.21 20:37 Go to last post

  3. Give us Client back till August Deployment

    ok thank u BB for this preview / prank of Unity successful launch we are not so thrilled and glad to hear theres a plan for August in the mean...

    Started by leb0, 22.07.21 21:04
    • Replies: 1
    • Views: 1,327
    BB_Trafffer
    23.07.21 09:20 Go to last post

  4. Deposits not showing numbers

    With the new unity system, both fish and meat deposits do not show the amount remaining when you mouse over them.

    Started by Jerrimiah, 22.07.21 07:58
    • Replies: 1
    • Views: 2,050
    PharTing
    23.07.21 01:04 Go to last post

  5. Smile In game windows not closing automaticaly

    example - click on star menu then geoligist in star menu then brewery on island then emails, i then have 4 windows open, the previous windows should...

    Started by neil65146, 23.07.21 00:57
    1 Attachment(s)
    • Replies: 0
    • Views: 1,979
    neil65146
    23.07.21 00:57 Go to last post

  6. Zone refreshed

    Could somebody please tell me why we have to endure a zone refresh every 30 seconds. Is there a reason, and if there is could a moderator tell us the...

    Started by Bartlettis, 22.07.21 15:13
    • Replies: 3
    • Views: 2,316
    Harlequin_1963
    22.07.21 18:10 Go to last post

  7. Angry cant build

    what is going on my build que is full but no build window, cant do an adventure as one is running but no window, found mines are not showing unless...

    Started by trucker851, 22.07.21 13:47
    • Replies: 0
    • Views: 971
    trucker851
    22.07.21 13:47 Go to last post

  8. New Update

    WTF , you do with new update graffics is bad , no chat , I need glasses for the first time after 9 years how long I playing., but this time is very...

    Started by KRIZEVCI, 21.07.21 19:33
    • Replies: 2
    • Views: 1,538
    BB_Trafffer
    22.07.21 13:36 Go to last post

  9. what are you thinking BB ?

    This is it... i just finished a besieged city while i am on premium and on scout post. i was surprised that i only got 379k of XP while the minimum...

    Started by jaykew2012, 21.07.21 19:28
    • Replies: 4
    • Views: 1,736
    BB_Trafffer
    22.07.21 13:16 Go to last post

  10. mystery chests

    Just opened a mystery chest ,lived up to its name ,its a mystery where the gems went as i had same amount after opening chest as did before ,bad...

    Started by LeafSpike1, 22.07.21 07:02
    • Replies: 0
    • Views: 1,169
    LeafSpike1
    22.07.21 07:02 Go to last post

  11. Bugg report

    https://prnt.sc/1e8tbfh Getting error when game tries to launch new quest for the weekely one. Reproduce might be available next week when timer...

    Started by Kebabtomte, 22.07.21 05:02
    • Replies: 0
    • Views: 1,680
    Kebabtomte
    22.07.21 05:02 Go to last post

  12. PvP Locked since the game downgraded

    Yesterday after the game was downgraded i thought I'd try a PvP. I completed the Huge map and went back to home island to activate set up defenses,...

    Started by Jazzguy, 21.07.21 13:33
    • Replies: 2
    • Views: 1,539
    vigabrand
    21.07.21 20:51 Go to last post

  13. whats up with the mines?

    i was horrified to find out that i cant select buffs and then scroll to each mine check the deposit and if its high enuff place a buff. Now i have...

    Started by vigabrand, 21.07.21 09:31
    • Replies: 3
    • Views: 2,455
    Bobblyt
    21.07.21 16:49 Go to last post

  14. Love Tree Buff

    Several things with the love tree. 1. Selecting a buff option and then mousing over area, does not display the grid 2. When the buff is...

    Started by TheFairy, 21.07.21 09:44
    • Replies: 1
    • Views: 1,360
    Max_turtle
    21.07.21 13:57 Go to last post

  15. Angry guild members no message of day edit. does not open with exisiting message to editBAD

    1) message of the day not there to edit :mad::mad::mad::mad::mad: 2) edit main message for members opens with blank page :mad::mad::mad::mad:...

    Started by royavatar, 21.07.21 10:00
    • Replies: 1
    • Views: 2,191
    Eeyore
    21.07.21 13:26 Go to last post

  16. Server down? Or the ultimate end of the game???

    Well, this put an end to several issues (generals not working properly at all, fights in adv has to end "manually" by traveling to home island and...

    Started by MadOldHag, 21.07.21 10:13
    • Replies: 1
    • Views: 2,191
    hades8840
    21.07.21 10:32 Go to last post

  17. Lag cost me grout

    Due to the lag I had a Quest failure while doing Storm recovery

    Started by whatsawormdo, 21.07.21 10:03
    • Replies: 0
    • Views: 1,658
    whatsawormdo
    21.07.21 10:03 Go to last post

  18. Deposits do not show

    anyone else have this issue. new found deposits do not show up untill you put a mine on them? New menu size so small it is really had to see. ...

    Started by Teardrop46, 20.07.21 15:21
    • Replies: 2
    • Views: 2,043
    vigabrand
    21.07.21 09:26 Go to last post

  19. Game is Unplayable ! Get Client back !

    well done such a mess ! 1. Island scrolling is like loading every time when u go from one corner to another 2. lag is a killer 3. Chat not...

    Started by leb0, 20.07.21 16:45
    2 Pages •
    1 2
    • Replies: 13
    • Views: 6,153
    BB_Trafffer
    21.07.21 08:12 Go to last post

  20. no access to server

    cant get onto the unity server login ok, screen comes up the progress bar shows and then it halts. first try waited 5 mins. Second time rebooted...

    Started by jfmcpm, 20.07.21 12:25
    1 Attachment(s)
    • Replies: 5
    • Views: 1,988
    Urd123
    21.07.21 07:37 Go to last post
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