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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,584
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,926
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,392
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,717,603
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,551
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,335
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Production bar not showing how long left until finished

    When hovering over the production bar the popup text showing how long time left is no longer working. Especially important when trying to time the...

    Started by AdamCoyle, 20.07.21 16:18
    • Replies: 0
    • Views: 2,401
    20.07.21 16:18 Go to last post
  2. Video of how it is slow and some annoying bugs

    I think you don't realize how messy is the game today... here is a video of gameplay, some bugs, and how slow is opening star menu and send...

    Started by UsUe, 20.07.21 15:51
    • Replies: 0
    • Views: 2,191
    20.07.21 15:51 Go to last post
  3. Obscene amount of cpu and memory

    This new Unity client has an obscene usage of power and memory. When I first start the client it uses almost 100% of my 6 core cpu before going down...

    Started by Bartlettis, 20.07.21 15:01
    • Replies: 0
    • Views: 2,641
    20.07.21 15:01 Go to last post
  4. Unity Issues Overview

    Excelsior - Flickers when animation starts and animation doens't fully work. Mail - Doesn't always appear in the outbox. - Once the mail is...

    Started by samacer, 20.07.21 14:21
    • Replies: 0
    • Views: 1,232
    20.07.21 14:21 Go to last post
  5. Text sharpness randomly fluctuating on buildings

    I have three buildings upgrading next to each other. The 0% that is visible on all three is sometimes completely white with blurry undefined edges....

    Started by KaDargo, 20.07.21 14:02
    • Replies: 0
    • Views: 1,671
    20.07.21 14:02 Go to last post
  6. Frontpage bug

    The Download game button still takes us to the download client page. it's supposed to take us to the download slim client page. Could it be that...

    Started by DorotheusII, 20.07.21 13:27
    • Replies: 0
    • Views: 1,248
    20.07.21 13:27 Go to last post
  7. Lightbulb Unity UI - Guild Window

    On the main Guild window the Guild description box does not support multiple lines of text, where the description contains multiple lines they are...

    Started by WildWizard, 20.07.21 10:22
    • Replies: 3
    • Views: 2,020
    20.07.21 12:32 Go to last post
  8. Unplayable..

    Apart from taking Minutes to load your island. it then just LAGS the whole time and you cant actually do anything, not even chat. More testing...

    Started by Sixxon, 20.07.21 12:29
    • Replies: 0
    • Views: 921
    20.07.21 12:29 Go to last post
  9. Bugs on live server

    Most reported here ( unity testserver ) : https://forum.thesettlersonline.com/forums/312-Bug-Reports

    Started by Wakky, 20.07.21 11:53
    • Replies: 0
    • Views: 1,189
    20.07.21 11:53 Go to last post
  10. Window Zoom Still broken

    I still can't (as per test) zoom out to view entire island.

    Started by Kistelek, 20.07.21 11:24
    • Replies: 0
    • Views: 1,595
    20.07.21 11:24 Go to last post
  11. Star Menu doesn't close on selecting item

    The star menu (as per test) doesn't close automatically upon selecting a specialist but doesn't function either. It should either close upon...

    Started by Kistelek, 20.07.21 11:19
    • Replies: 0
    • Views: 1,351
    20.07.21 11:19 Go to last post
  12. Unity Unplayable

    Hi, Today version is completely messed up.. please revert. It's completely unplayable... Takes seconds to open star menu, explorer menu and so...

    Started by UsUe, 20.07.21 10:24
    • Replies: 2
    • Views: 1,419
    20.07.21 11:14 Go to last post
  13. Lightbulb Unity UI - Buildings that upgrade via achivements

    Buildings that upgrade via achievements are now all flashing to say they have an upgrade available, they are all maxed out. Also Easter Basket...

    Started by WildWizard, 20.07.21 10:30
    • Replies: 0
    • Views: 1,748
    20.07.21 10:30 Go to last post
  14. Unity UI - Island zoom & scrolling

    Can not zoom out to see the entire island (limited to around 2 sectors) Also scrolling reveals that data is not cached locally and must be...

    Started by WildWizard, 20.07.21 10:25
    • Replies: 0
    • Views: 1,230
    20.07.21 10:25 Go to last post
  15. Lightbulb Unity UI - Mail Window

    When deleting or accepting mails the mail line goes blank and mail further down the list does not move up to take the now empty space. Refreshing...

    Started by WildWizard, 20.07.21 10:20
    • Replies: 0
    • Views: 1,244
    20.07.21 10:20 Go to last post
  16. game freeses on antemting log in

    to night i cant seem to get in to the game i tryed like 10 times same problem evry time i try as soon as the furst page starts to load the game...

    Started by Lifi, 17.07.21 20:58
    • Replies: 1
    • Views: 1,377
    18.07.21 15:35 Go to last post
  17. My game has gone back to level 1

    At the weekend my game decided to go back to level 1 from level 64 and my username got changed to new settler.. My level 64 game is still there...

    Started by newsettlr, 08.07.21 05:40
    2 Pages
    1 2
    • Replies: 14
    • Views: 24,990
    17.07.21 10:06 Go to last post
  18. Unhappy Timing issue with Scoutpost and observatory

    I used Travel guides and a Star chart at 14:00 for a Woody run, on completing the 3rd Woody at 15:47 I found both had run out 13 mins before they was...

    Started by DorotheusII, 11.07.21 14:58
    • Replies: 1
    • Views: 1,966
    17.07.21 03:43 Go to last post
  19. Prem gone

    During the event, we were given 3 days of prem. I had that prior to that about 1 month left of prem, but after I used those 3 days, its all gone....

    Started by Father_Mickypoo, 13.07.21 13:19
    • Replies: 1
    • Views: 1,270
    17.07.21 02:06 Go to last post
  20. Account problem

    Hi i was just wondering if someone can help me i didnt play the game for a couple of years now, today i tried logging in and all my progress in game...

    Started by Saintforever, 10.07.21 09:13
    • Replies: 1
    • Views: 1,018
    11.07.21 09:33 Go to last post

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