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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,034
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,734
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,133
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,443
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,593
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,053
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Lag cost me grout

    Due to the lag I had a Quest failure while doing Storm recovery

    Started by whatsawormdo, 21.07.21 10:03
    • Replies: 0
    • Views: 1,683
    whatsawormdo
    21.07.21 10:03 Go to last post

  2. Deposits do not show

    anyone else have this issue. new found deposits do not show up untill you put a mine on them? New menu size so small it is really had to see. ...

    Started by Teardrop46, 20.07.21 15:21
    • Replies: 2
    • Views: 2,053
    vigabrand
    21.07.21 09:26 Go to last post

  3. Game is Unplayable ! Get Client back !

    well done such a mess ! 1. Island scrolling is like loading every time when u go from one corner to another 2. lag is a killer 3. Chat not...

    Started by leb0, 20.07.21 16:45
    2 Pages •
    1 2
    • Replies: 13
    • Views: 6,183
    BB_Trafffer
    21.07.21 08:12 Go to last post

  4. no access to server

    cant get onto the unity server login ok, screen comes up the progress bar shows and then it halts. first try waited 5 mins. Second time rebooted...

    Started by jfmcpm, 20.07.21 12:25
    1 Attachment(s)
    • Replies: 5
    • Views: 2,081
    Urd123
    21.07.21 07:37 Go to last post

  5. New Deposits do not show.

    anyone else have this issue. I know this is all new but it has been a long time in the making.... new found deposits do not show up until you...

    Started by Teardrop46, 20.07.21 15:24
    1 Attachment(s)
    • Replies: 3
    • Views: 1,696
    Urd123
    21.07.21 07:26 Go to last post

  6. ingiocabile

    It's inplayable, please do something

    Started by misterbean, 21.07.21 06:45
    • Replies: 0
    • Views: 1,034
    misterbean
    21.07.21 06:45 Go to last post

  7. Bookmaker Bug

    Unfixed bug from test. Collecting a book from bookmaker doesn't clear the book complete marker.

    Started by Kistelek, 20.07.21 11:17
    • Replies: 1
    • Views: 1,304
    PrincessAlly
    20.07.21 18:35 Go to last post

  8. Zone refreshed!

    Game freezes about every 30s up to 1 once every minute, sometimes for up to 10s. Especially when scrolling around on your home island when searching...

    Started by AdamCoyle, 20.07.21 16:09
    1 Attachment(s)
    • Replies: 6
    • Views: 6,915
    Bartlettis
    20.07.21 18:20 Go to last post

  9. 2,7 gb of memory

    It never fails...after the client uses up 2,7 gigs of memory on my system the game crashes. The memory usage just keeps on getting worse the more...

    Started by Bartlettis, 20.07.21 18:02
    • Replies: 0
    • Views: 1,231
    Bartlettis
    20.07.21 18:02 Go to last post

  10. Overlapping windows when upgrading a mine

    When trying to upgrade a mine I get overlapping windows. Sometimes the popup window completly covers the underlying window.

    Started by AdamCoyle, 20.07.21 16:38
    1 Attachment(s)
    • Replies: 0
    • Views: 3,714
    AdamCoyle
    20.07.21 16:38 Go to last post

  11. Trade - can't sort by columns & pages numbering wrong

    You can no longer sort by columns in trade. Page numbering wrong. It shows 1/1 pages but if you select the right arrow is goes to 2/1.

    Started by MaverickMe, 20.07.21 16:34
    • Replies: 1
    • Views: 1,708
    SnowBlizz
    20.07.21 16:37 Go to last post

  12. Production bar not showing how long left until finished

    When hovering over the production bar the popup text showing how long time left is no longer working. Especially important when trying to time the...

    Started by AdamCoyle, 20.07.21 16:18
    1 Attachment(s)
    • Replies: 0
    • Views: 2,473
    AdamCoyle
    20.07.21 16:18 Go to last post

  13. Video of how it is slow and some annoying bugs

    I think you don't realize how messy is the game today... here is a video of gameplay, some bugs, and how slow is opening star menu and send...

    Started by UsUe, 20.07.21 15:51
    • Replies: 0
    • Views: 2,261
    UsUe
    20.07.21 15:51 Go to last post

  14. Obscene amount of cpu and memory

    This new Unity client has an obscene usage of power and memory. When I first start the client it uses almost 100% of my 6 core cpu before going down...

    Started by Bartlettis, 20.07.21 15:01
    • Replies: 0
    • Views: 2,686
    Bartlettis
    20.07.21 15:01 Go to last post

  15. Unity Issues Overview

    Excelsior - Flickers when animation starts and animation doens't fully work. Mail - Doesn't always appear in the outbox. - Once the mail is...

    Started by samacer, 20.07.21 14:21
    • Replies: 0
    • Views: 1,309
    samacer
    20.07.21 14:21 Go to last post

  16. Text sharpness randomly fluctuating on buildings

    I have three buildings upgrading next to each other. The 0% that is visible on all three is sometimes completely white with blurry undefined edges....

    Started by KaDargo, 20.07.21 14:02
    • Replies: 0
    • Views: 1,720
    KaDargo
    20.07.21 14:02 Go to last post

  17. Frontpage bug

    The Download game button still takes us to the download client page. it's supposed to take us to the download slim client page. Could it be that...

    Started by DorotheusII, 20.07.21 13:27
    • Replies: 0
    • Views: 1,337
    DorotheusII
    20.07.21 13:27 Go to last post

  18. Lightbulb Unity UI - Guild Window

    On the main Guild window the Guild description box does not support multiple lines of text, where the description contains multiple lines they are...

    Started by WildWizard, 20.07.21 10:22
    • Replies: 3
    • Views: 2,058
    lordloocan
    20.07.21 12:32 Go to last post

  19. Unplayable..

    Apart from taking Minutes to load your island. it then just LAGS the whole time and you cant actually do anything, not even chat. More testing...

    Started by Sixxon, 20.07.21 12:29
    • Replies: 0
    • Views: 955
    Sixxon
    20.07.21 12:29 Go to last post

  20. Bugs on live server

    Most reported here ( unity testserver ) : https://forum.thesettlersonline.com/forums/312-Bug-Reports

    Started by Wakky, 20.07.21 11:53
    • Replies: 0
    • Views: 1,210
    Wakky
    20.07.21 11:53 Go to last post
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