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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,665
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,945
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,508
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,822
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,673
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,394
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. "The Finals" adventure missing

    I started the adventure named "The Finals" and had to cancel it to start another adventure. When I canceled it, it said that it would return to my...

    Started by KingofPersia, 08.07.21 14:47
    • Replies: 3
    • Views: 1,459
    Ierdnaic
    10.07.21 12:48 Go to last post

  2. Sick of it taking forever to load

    Waste of time.

    Started by DSTEEL, 02.07.21 22:33
    • Replies: 9
    • Views: 2,942
    Norton_C
    08.07.21 10:45 Go to last post

  3. Football Finals

    The Finals do not start. Message telling that I have first to finish the Semi Finals : the Semi Finals are done and are no more available. So, I...

    Started by Dieu-le-Gros, 06.07.21 08:30
    • Replies: 2
    • Views: 2,071
    Dieu-le-Gros
    06.07.21 11:27 Go to last post

  4. Angry pathfinder not going green for "cheap but efficient" new item magic bean

    hi been told support still down so reporting this here , as per "Yardley" chat instruction hi is there a problem with pathfinder "cheap but...

    Started by royavatar, 30.06.21 10:55
    • Replies: 2
    • Views: 2,656
    royavatar
    02.07.21 12:21 Go to last post

  5. Last 16 adventure

    Heard several in guild reporting they don't have the last 16 adventure from the calendar despite having opened the calendar door. Is this a repeat...

    Started by lordloocan, 27.06.21 20:33
    • Replies: 1
    • Views: 2,835
    BB_Trafffer
    28.06.21 12:06 Go to last post

  6. Game Crashed : Server Error

    https://prnt.sc/175kjxo server crash zone error, please try again when i click the continue button the client closes and reloads, but give same...

    Started by MarkG, 27.06.21 20:51
    • Replies: 1
    • Views: 2,122
    MarkG
    28.06.21 10:41 Go to last post

  7. daily log inn battle

    why is the logging in so terrible

    Started by SeVeN_K, 11.05.21 09:02
    • Replies: 2
    • Views: 3,969
    DSTEEL
    26.06.21 17:10 Go to last post

  8. Population count broken in event after donating 2000 settlers

    Population count broken in event after donating 2000 settlers and refilling from star Mayors says pop full Header count says 2000 not there

    Started by Harlequin_1963, 23.06.20 08:46
    2 Attachment(s)
    • Replies: 9
    • Views: 14,412
    Durin_d
    23.06.21 11:37 Go to last post

  9. Client issue

    Hi I have been unable to loggin since Monday (14/6/21) when there was an update, it how Thursday (17/6/21) and I still mant loggin, the message...

    Started by redchin, 17.06.21 09:58
    • Replies: 9
    • Views: 3,942
    BB_Trafffer
    21.06.21 10:12 Go to last post

  10. Rarity Provision House

    Since the last maintenance, I cannot use RPH to do weekly challenge tasks. The tab has disappeared. I have done all the usual things... cleared...

    Started by Sophia_01, 18.06.21 00:18
    • Replies: 3
    • Views: 2,183
    Qualan
    18.06.21 11:04 Go to last post

  11. Bug on new Book Binder Buff

    This is on the true love buff that is supposed to be 300% on the bookbinder for 18 hours. Its applying as 200% and when applied you cannot close the...

    Started by sanadar, 04.04.21 23:08
    3 Pages •
    1 2 3
    • Replies: 25
    • Views: 19,732
    Qualan
    28.05.21 11:49 Go to last post

  12. Guild Market - Unable to Buy Improved Silo

    After the community voted for the Imp Silo in the Guild Market it appears we are unable to buy it as it is locked out. Everyone I have spoken to has...

    Started by Vicera, 11.09.20 19:58
    2 Pages •
    1 2
    • Replies: 11
    • Views: 46,135
    lordloocan
    22.05.21 10:49 Go to last post

  13. Gems purchase

    Hello, I have bouth 2 times gems - one for 1700 and second 600 today. The problem is that I didnt receive anything. Could you please advise me...

    Started by StanTray, 17.09.20 18:28
    2 Pages •
    1 2
    • Replies: 17
    • Views: 35,364
    BB_Trafffer
    13.05.21 11:52 Go to last post

  14. Capacious warehouse bug!!!

    HI! My storage on quite a few different res was full (456k). I then placed a capacious warehouse but canceled the build because I wanted it in a...

    Started by Niclin, 29.04.21 16:55
    • Replies: 4
    • Views: 6,051
    BB_Trafffer
    10.05.21 12:57 Go to last post

  15. A Giant Battle

    After killing camp with enormous ibex,75 frost giant, 35 eagle, 50 bear flood disappiares on the top last area of the map where last bosses are. And...

    Started by Flavian_II, 27.04.21 12:36
    • Replies: 1
    • Views: 23,431
    Kris3457
    08.05.21 07:33 Go to last post

  16. New Downloadable Client

    The new downloadable client was launched yesterday on the French server. Maybe this thread from there will help any who hit similar problems as they...

    Started by lordloocan, 18.12.20 09:44
    27 Pages •
    1 2 3 ... 27
    8 Attachment(s)
    • Replies: 269
    • Views: 356,316
    mr777
    03.05.21 13:15 Go to last post

  17. Talking Geologists Strike

    Some Geologists aren't finding mines even though there are spots, for example just one iron mine from 3 searches.::::mine::

    Started by Sandycat, 21.04.21 18:59
    • Replies: 0
    • Views: 1,582
    Sandycat
    21.04.21 18:59 Go to last post

  18. Problem with Woodcutter

    Hi, I would like to signal the following bug, at Woodcutter’s 17th camp, the game crashes regularly, pretty much every other time. Regardless of the...

    Started by Borzas, 08.04.21 07:57
    • Replies: 3
    • Views: 9,225
    Schipperke
    21.04.21 14:19 Go to last post

  19. Angry New Settler quest

    I'm not able to complete 'New Settlers' quest due to having reached the population limit. Which I'm unable to extend due to not having access to...

    Started by bellsmad, 20.04.21 18:48
    • Replies: 5
    • Views: 4,491
    hades8840
    21.04.21 07:14 Go to last post

  20. Expedition Result not Saved in Rankings

    This is the second time this is happening this month. I finish (win) a Tier 3 Expediton but my result is not saved in the Rankings list. My...

    Started by TheGreyPilgrim, 10.10.20 06:16
    pvp, ranking
    • Replies: 4
    • Views: 12,248
    lordloocan
    19.04.21 08:09 Go to last post
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