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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,637
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,938
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,482
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,740
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,638
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,385
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. small river house

    just placed 7 of them , one next to each other. only 3 got built, with a 2x2 area each 4 of them are missing. can't find them in star. it...

    Started by JohnRo79, 03.01.21 19:37
    • Replies: 7
    • Views: 12,446
    TheGreyPilgrim
    19.04.21 06:05 Go to last post

  2. Misty Cake - level of adventure

    has anyone else seen this before ? I just did a Misty Cake and instead of the usual level 54-80 version I got the camps and xp for the level 1 - 38...

    Started by Bobblyt, 18.04.21 10:14
    1 Attachment(s)
    • Replies: 0
    • Views: 1,463
    Bobblyt
    18.04.21 10:14 Go to last post

  3. Waiting quests: can't complete

    Hello, I frequently have problems with quests that won't let me complete, and they just sit under Waiting Quests. I generally have to delete...

    Started by Alina_Light, 12.04.21 17:53
    • Replies: 6
    • Views: 3,766
    Tibirius
    18.04.21 09:43 Go to last post

  4. trying to put in support ticket maybe this will be seen

    I have tried to send support ticket about the FINAL Easter Quest chain TWICE now and all you do is send me is this reply... "Thank you for...

    Started by Teardrop46, 14.04.21 14:37
    • Replies: 3
    • Views: 11,186
    Urd123
    18.04.21 07:12 Go to last post

  5. Guild Quest not displayed correctly

    simular problem. But mine has a main quest i completed ages ago showing in GQ and i cant see the GQ http://prntscr.com/lls6v3 refreshing gets the...

    Started by cliff60, 22.11.18 21:28
    8 Pages •
    1 2 3 ... 8
    3 Attachment(s)
    • Replies: 75
    • Views: 305,989
    lordloocan
    17.04.21 19:59 Go to last post

  6. Powdertinker from The Good Captain (Part5) has no purpose

    So just completed The Good Captain Part 5 and got the Powdertinker as the reward. Only problem is it only works on rubble and there is none left...

    Started by WildWizard, 17.04.21 11:02
    • Replies: 0
    • Views: 2,336
    WildWizard
    17.04.21 11:02 Go to last post

  7. Thumbs down Weekly quest bug

    I see no production progress (platinum bars, cloths and gunpowder) for my weekly quest while while production was shown normally for the guild quest...

    Started by marvistas, 14.04.21 15:44
    1 Attachment(s)
    • Replies: 0
    • Views: 1,379
    marvistas
    14.04.21 15:44 Go to last post

  8. server lost again and again

    i'm getting server lost continusly the last 2 hours... then client takes ages to re load and when i'm back i'm loosing server again

    Started by ApostolisM, 12.04.21 13:48
    • Replies: 2
    • Views: 2,460
    Norton_C
    12.04.21 22:34 Go to last post

  9. server lost again and again

    i'm getting server lost continusly the last 2 hours... then client takes ages to re load and when i'm back i'm llosing server again

    Started by ApostolisM, 12.04.21 13:47
    • Replies: 0
    • Views: 1,711
    ApostolisM
    12.04.21 13:47 Go to last post

  10. Easter Quest "The Egg Competition" is not starting

    I have had this "Egg Competition" quest for a couple of days and it is not starting, and the first sub quest has a text which should tell me what...

    Started by flexsettler, 04.05.19 08:30
    1 Attachment(s)
    • Replies: 6
    • Views: 17,190
    Teardrop46
    12.04.21 08:29 Go to last post

  11. troops

    there is a bug now that gives you thousands of extra elite troops while not having a effect on your population 1st are you aware of this problem...

    Started by visage, 09.04.21 23:53
    • Replies: 3
    • Views: 2,298
    DorotheusII
    10.04.21 14:55 Go to last post

  12. I cant load game

    Hi, I cant load game anymore. Always get notification about wrong version but even if I download it again same error occurs.

    Started by Inearele, 06.04.21 20:54
    • Replies: 5
    • Views: 2,452
    BB_Trafffer
    08.04.21 14:50 Go to last post

  13. Zone load for friend or guild member isle occasionally fails to complete

    I have noticed that when loading the isle of a friend or guild member the loading phase sometimes fails to complete, the game remains locked in...

    Started by Axecairne, 07.04.21 13:02
    bug, loading map, zone
    • Replies: 3
    • Views: 30,292
    BB_Trafffer
    08.04.21 14:37 Go to last post

  14. Question Problems: the People of the Mountain.

    Hello, I started the Earth Shook (or whatever) I did several of the Adventures within. I stopped with 'People' as I had to generate several thousand...

    Started by Bill2013, 03.04.21 03:07
    • Replies: 6
    • Views: 25,583
    Bill2013
    06.04.21 00:32 Go to last post

  15. Game broken following 23Mar21 update...

    Following today's update I'm having several severe graphical problems. No text in any of the Chat tabs, Star and Mayor are completely empty, no text...

    Started by TheFlush, 23.03.21 15:46
    • Replies: 5
    • Views: 2,066
    BB_Trafffer
    01.04.21 12:05 Go to last post

  16. 2021 Spacious Storehouse

    My new storehouse seems to be linked to the 2019 Easter event when I press check. Hopefully it grows with the 2021 events as I completed all the 2019...

    Started by Hell_Dawg, 29.03.21 23:44
    • Replies: 2
    • Views: 2,021
    BB_Trafffer
    01.04.21 12:02 Go to last post

  17. Angry Download link not working on 27.1.2021 New Downloadable Client post by BB_Traffer

    the link to the needed .swf file used to correct the "Your client can't be updated" login error is not working The ubistatic-a.akamaihd.net gives...

    Started by Drood, 30.03.21 17:17
    • Replies: 3
    • Views: 5,464
    BB_Trafffer
    01.04.21 11:47 Go to last post

  18. Cannot load the game

    When I pushed on "Play now" nothing happened. So after several trials, I tried to reload the game. Dowload worked, old version was deleted , but...

    Started by Dieu-le-Gros, 30.03.21 18:51
    • Replies: 3
    • Views: 2,717
    Dieu-le-Gros
    31.03.21 08:01 Go to last post

  19. log in issue

    please help i log in and out of account today no problem,then i tried to log back in 6pm today says your client could not be updated please how do i...

    Started by victoria333, 03.03.21 19:28
    2 Pages •
    1 2
    • Replies: 16
    • Views: 12,052
    Areop-Enap
    29.03.21 08:14 Go to last post

  20. The Excelsior

    When will the Excelsior animation be fixed. It takes for ever to use the crystals and because there is no animation it is hard to tell when it has...

    Started by whatsawormdo, 23.03.21 12:42
    • Replies: 3
    • Views: 3,356
    Worley_The_Celt
    28.03.21 08:48 Go to last post
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