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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,373
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,366
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,780
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,734
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,228
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Capacious warehouse bug!!!

    HI! My storage on quite a few different res was full (456k). I then placed a capacious warehouse but canceled the build because I wanted it in a...

    Started by Niclin, 29.04.21 16:55
    • Replies: 4
    • Views: 6,076
    BB_Trafffer
    10.05.21 12:57 Go to last post

  2. A Giant Battle

    After killing camp with enormous ibex,75 frost giant, 35 eagle, 50 bear flood disappiares on the top last area of the map where last bosses are. And...

    Started by Flavian_II, 27.04.21 12:36
    • Replies: 1
    • Views: 23,525
    Kris3457
    08.05.21 07:33 Go to last post

  3. New Downloadable Client

    The new downloadable client was launched yesterday on the French server. Maybe this thread from there will help any who hit similar problems as they...

    Started by lordloocan, 18.12.20 09:44
    27 Pages •
    1 2 3 ... 27
    8 Attachment(s)
    • Replies: 269
    • Views: 357,711
    mr777
    03.05.21 13:15 Go to last post

  4. Talking Geologists Strike

    Some Geologists aren't finding mines even though there are spots, for example just one iron mine from 3 searches.::::mine::

    Started by Sandycat, 21.04.21 18:59
    • Replies: 0
    • Views: 1,601
    Sandycat
    21.04.21 18:59 Go to last post

  5. Problem with Woodcutter

    Hi, I would like to signal the following bug, at Woodcutter’s 17th camp, the game crashes regularly, pretty much every other time. Regardless of the...

    Started by Borzas, 08.04.21 07:57
    • Replies: 3
    • Views: 9,253
    Schipperke
    21.04.21 14:19 Go to last post

  6. Angry New Settler quest

    I'm not able to complete 'New Settlers' quest due to having reached the population limit. Which I'm unable to extend due to not having access to...

    Started by bellsmad, 20.04.21 18:48
    • Replies: 5
    • Views: 4,528
    hades8840
    21.04.21 07:14 Go to last post

  7. Expedition Result not Saved in Rankings

    This is the second time this is happening this month. I finish (win) a Tier 3 Expediton but my result is not saved in the Rankings list. My...

    Started by TheGreyPilgrim, 10.10.20 06:16
    pvp, ranking
    • Replies: 4
    • Views: 12,346
    lordloocan
    19.04.21 08:09 Go to last post

  8. small river house

    just placed 7 of them , one next to each other. only 3 got built, with a 2x2 area each 4 of them are missing. can't find them in star. it...

    Started by JohnRo79, 03.01.21 19:37
    • Replies: 7
    • Views: 12,526
    TheGreyPilgrim
    19.04.21 06:05 Go to last post

  9. Misty Cake - level of adventure

    has anyone else seen this before ? I just did a Misty Cake and instead of the usual level 54-80 version I got the camps and xp for the level 1 - 38...

    Started by Bobblyt, 18.04.21 10:14
    1 Attachment(s)
    • Replies: 0
    • Views: 1,483
    Bobblyt
    18.04.21 10:14 Go to last post

  10. Waiting quests: can't complete

    Hello, I frequently have problems with quests that won't let me complete, and they just sit under Waiting Quests. I generally have to delete...

    Started by Alina_Light, 12.04.21 17:53
    • Replies: 6
    • Views: 3,826
    Tibirius
    18.04.21 09:43 Go to last post

  11. trying to put in support ticket maybe this will be seen

    I have tried to send support ticket about the FINAL Easter Quest chain TWICE now and all you do is send me is this reply... "Thank you for...

    Started by Teardrop46, 14.04.21 14:37
    • Replies: 3
    • Views: 11,211
    Urd123
    18.04.21 07:12 Go to last post

  12. Guild Quest not displayed correctly

    simular problem. But mine has a main quest i completed ages ago showing in GQ and i cant see the GQ http://prntscr.com/lls6v3 refreshing gets the...

    Started by cliff60, 22.11.18 21:28
    8 Pages •
    1 2 3 ... 8
    3 Attachment(s)
    • Replies: 75
    • Views: 306,485
    lordloocan
    17.04.21 19:59 Go to last post

  13. Powdertinker from The Good Captain (Part5) has no purpose

    So just completed The Good Captain Part 5 and got the Powdertinker as the reward. Only problem is it only works on rubble and there is none left...

    Started by WildWizard, 17.04.21 11:02
    • Replies: 0
    • Views: 2,342
    WildWizard
    17.04.21 11:02 Go to last post

  14. Thumbs down Weekly quest bug

    I see no production progress (platinum bars, cloths and gunpowder) for my weekly quest while while production was shown normally for the guild quest...

    Started by marvistas, 14.04.21 15:44
    1 Attachment(s)
    • Replies: 0
    • Views: 1,390
    marvistas
    14.04.21 15:44 Go to last post

  15. server lost again and again

    i'm getting server lost continusly the last 2 hours... then client takes ages to re load and when i'm back i'm loosing server again

    Started by ApostolisM, 12.04.21 13:48
    • Replies: 2
    • Views: 2,490
    Norton_C
    12.04.21 22:34 Go to last post

  16. server lost again and again

    i'm getting server lost continusly the last 2 hours... then client takes ages to re load and when i'm back i'm llosing server again

    Started by ApostolisM, 12.04.21 13:47
    • Replies: 0
    • Views: 1,721
    ApostolisM
    12.04.21 13:47 Go to last post

  17. Easter Quest "The Egg Competition" is not starting

    I have had this "Egg Competition" quest for a couple of days and it is not starting, and the first sub quest has a text which should tell me what...

    Started by flexsettler, 04.05.19 08:30
    1 Attachment(s)
    • Replies: 6
    • Views: 17,263
    Teardrop46
    12.04.21 08:29 Go to last post

  18. troops

    there is a bug now that gives you thousands of extra elite troops while not having a effect on your population 1st are you aware of this problem...

    Started by visage, 09.04.21 23:53
    • Replies: 3
    • Views: 2,353
    DorotheusII
    10.04.21 14:55 Go to last post

  19. I cant load game

    Hi, I cant load game anymore. Always get notification about wrong version but even if I download it again same error occurs.

    Started by Inearele, 06.04.21 20:54
    • Replies: 5
    • Views: 2,486
    BB_Trafffer
    08.04.21 14:50 Go to last post

  20. Zone load for friend or guild member isle occasionally fails to complete

    I have noticed that when loading the isle of a friend or guild member the loading phase sometimes fails to complete, the game remains locked in...

    Started by Axecairne, 07.04.21 13:02
    bug, loading map, zone
    • Replies: 3
    • Views: 30,501
    BB_Trafffer
    08.04.21 14:37 Go to last post
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