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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,418
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 237
    • Views: 177,300
    01.05.20 17:35 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    31 Pages
    1 2 3 ... 31
    • Replies: 301
    • Views: 588,447
    12.02.20 11:34 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 9
    • Views: 86,217
    19.12.19 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 94,851
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Download Client not working

    On starting the download client all i'm getting is a black screen. It seems to me that the client is not downloading any of the UI's image files.

    Started by Dorotheus, 27.02.20 20:52
    3 Pages
    1 2 3
    • Replies: 21
    • Views: 5,356
    11.03.20 19:07 Go to last post
  2. Observatory and scouting post bug

    I have 3 of each, observatory and scouting posts. When using "Detailed Star Chart" and "Intelligence Strong Combat Intel" I get approximately 6...

    Started by Gamlejeg, 08.03.20 00:21
    • Replies: 0
    • Views: 987
    08.03.20 00:21 Go to last post
  3. No enemy camp kills

    I have played Roaring Bull many times, it's a regular adventure I do. Today I have been playing it and enemy camp 3 has no losses at all. I have...

    Started by Nonal, 29.02.20 11:10
    • Replies: 2
    • Views: 998
    02.03.20 15:33 Go to last post
  4. Keener Explorer

    Does Trouble seeker actually work on this explorer? Over a week now (33 times sent) all three explorers with that skilled maxed to 30% chance and...

    Started by cheethamhill, 27.02.20 22:15
    • Replies: 3
    • Views: 1,004
    01.03.20 20:51 Go to last post
  5. Explorers' roses not counted?

    I've been pretty depressed with this event, the only thing I've been able to do daily is send out the explorers (I have enough to get lots of event...

    Started by Bankslayer, 24.02.20 00:16
    • Replies: 6
    • Views: 1,048
    25.02.20 05:04 Go to last post
  6. Where have the Glue buffs gone????

    Hi logged in tonight and now have no option to build glue buffs in chocolatier? I have been building them and paid the 2k flowers to upgrade where...

    Started by Allan123456, 22.02.20 22:30
    • Replies: 1
    • Views: 643
    24.02.20 09:57 Go to last post
  7. white and black screening

    having an issue where my client when loading my island is going either full white screen like. the entire browser or black screening. and i just dont...

    Started by valgore, 18.02.20 06:17
    • Replies: 8
    • Views: 1,083
    23.02.20 17:53 Go to last post
  8. weekly bugged

    telling me to equip ship for third time which is complete and ship shows nothing to equip

    Started by cheethamhill, 23.02.20 03:59
    • Replies: 1
    • Views: 345
    23.02.20 05:52 Go to last post
  9. Can't Log In

    Have played for months without any issues, but today every time I try to log in I get a pop up reading: "Sorry, an error occurred. Please refresh...

    Started by UncleJemima, 19.02.20 18:41
    • Replies: 7
    • Views: 689
    20.02.20 18:44 Go to last post
  10. Humble Explorer Limit - Marvelous Package

    Smilar problem between YGG - Power Pack; There is between Humble Explorer - Marvelous Pack. Limit of Humble Explorer should be corrected like YGG.

    Started by LeaderOfCastle, 24.01.20 08:53
    • Replies: 1
    • Views: 570
    17.02.20 22:27 Go to last post
  11. Ghost Ship quests in waiting

    It's happened twice now. When I don't finish the Ghost Ship quest within a week, I get a new one, which gets pushed to the "waiting quests" tab....

    Started by Trigintiljon, 28.01.20 07:45
    • Replies: 5
    • Views: 1,295
    17.02.20 13:44 Go to last post
  12. new keener explorer dont work

    new keener explorer shall left to find all the time to treasure search but cames back all the time. dont give anything. comes back every minute.

    Started by niddela, 15.02.20 11:01
    • Replies: 2
    • Views: 662
    15.02.20 11:50 Go to last post
  13. Question Valentine Flowers

    I have bought the fertilizer for the depleted flower bed in the event. However it has cost me 75 flowers to get 10. Is this correct? It doesn't...

    Started by DarklingStrange, 13.02.20 12:29
    • Replies: 1
    • Views: 403
    13.02.20 12:35 Go to last post
  14. Premium collide with Valentine zone buff ??

    Hi, I exchanged card buff, got valentine zone buff which should give `Effect: +200% to resources, refiller and XP!` and what I recall, I think...

    Started by CendaCZ, 12.02.20 12:59
    • Replies: 1
    • Views: 332
    12.02.20 13:15 Go to last post
  15. Valentines Event start ROBBED my gems

    Yesterday pre event I had 9,600+ gems. Today I log in to find at least 1500 gems are missing, I now hold 8,574 as I type this. I have 3 gem...

    Started by gibbletz, 10.02.20 18:34
    • Replies: 0
    • Views: 1,077
    10.02.20 18:34 Go to last post
  16. Split City Summer/Fall no extra xp with PFB

    I have the PFB activated and it seems that it doesn't apply to the both Split City adventures? All the adventures have the little star in the right...

    Started by MeneerHepatica, 09.02.20 14:17
    • Replies: 1
    • Views: 528
    09.02.20 18:23 Go to last post
  17. Can't buy building in new Guild Market 22/11/19

    So the market has updated and the new building is a imp watermill but it has a lock on it.

    Started by WildWizard, 22.11.19 00:18
    4 Pages
    1 2 3 ... 4
    • Replies: 37
    • Views: 20,374
    04.02.20 19:46 Go to last post
  18. Daily Login Reward

    Just before Christmas the game stopped giving me my daily gem rewards, I would click OK but nothing happened, this has gone on since apart from the...

    Started by Charente, 31.01.20 07:47
    • Replies: 7
    • Views: 755
    04.02.20 08:19 Go to last post
  19. Brasilian Server Down

    Hello I am from the Brazilian and Portuguese server. The server is down for everyone there. Can you say why?

    Started by Gurtang, 02.02.20 13:42
    • Replies: 1
    • Views: 268
    03.02.20 09:46 Go to last post
  20. Bugs found...

    So where do I complete the quest without spending gems? Also the quest "Missing tools" remains no matter how much tools I buy from shop...

    Started by BoltThrower, 02.02.20 13:00
    • Replies: 0
    • Views: 108
    02.02.20 13:00 Go to last post

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