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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  2. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,819
    BB_Saqui
    27.07.17 15:21 Go to last post

  3. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 790,230
    Reapertje
    26.12.20 06:44 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,909
    Urd123
    13.01.22 17:09 Go to last post

  5. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,387,699
    topgearfan
    18.08.23 10:52 Go to last post

  6. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 160,194
    BB_Trafffer
    08.11.23 11:58 Go to last post

  7. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,762
    topgearfan
    13.11.23 03:13 Go to last post

  1. login reward isseu

    i have a bug that is related to the question if there where any problems. i've played for more than 7 days, but i get the login reward where no...

    Started by Blackdragon, 04.12.11 12:40
    • Replies: 2
    • Views: 8,593
    BB_eccy
    04.12.11 21:25 Go to last post

  2. Daily reward

    The rewards for the last 2 days, since the server crash are shown as Xs. As login was not possible during this time.

    Started by KAS42, 04.12.11 13:02
    • Replies: 3
    • Views: 18,734
    BB_eccy
    04.12.11 21:25 Go to last post

  3. visting friend

    i'm getting kicked out when i want to visit a friend

    Started by Pluf, 04.12.11 12:46
    • Replies: 5
    • Views: 7,412
    Rohab
    04.12.11 21:33 Go to last post

  4. Solid Sandwich bug

    My solid sanswich did not work on a friends building.. but the sandwich is used.

    Started by Ozone1397, 04.12.11 20:57
    • Replies: 1
    • Views: 6,717
    Rohab
    04.12.11 21:38 Go to last post

  5. graphic issue

    i see water where there should be land in several places all over the map

    Started by Pluf, 04.12.11 12:56
    • Replies: 7
    • Views: 15,109
    Rohab
    04.12.11 22:09 Go to last post

  6. BUG - building queue

    Using Firefox, i had 2 buildings in queue, then placed a barracks. That worked, but in maybe 3 seconds, the barracks was removed from the queue...

    Started by Sk4j, 02.12.11 12:26
    • Replies: 2
    • Views: 8,044
    Jools
    05.12.11 12:43 Go to last post

  7. connection failed

    tried all day yesterday the 3rd to get on line and failed seems could have the same problem today the 4th is the server still down?

    Started by richiecorus, 04.12.11 09:15
    • Replies: 4
    • Views: 34,948
    BB_Azariel
    05.12.11 13:04 Go to last post

  8. Didn't have my map available after visiting a friends map.

    Yeah after visiting a friends map I had problems once more trying to get back to my home map. I was automatically sent back to the login page.

    Started by Anwariel, 05.12.11 14:32
    • Replies: 0
    • Views: 5,945
    Anwariel
    05.12.11 14:32 Go to last post

  9. Cool Nice to have: Trade window stays sorted after update

    Hi, It's only a glitch, but it would have been nice to have: When you sort the trade window by clicking on a header and then you click the Update...

    Started by Trouba, 05.12.11 14:45
    • Replies: 0
    • Views: 12,810
    Trouba
    05.12.11 14:45 Go to last post

  10. "Select Avatar" text is selectable

    As the above. Have not tested all the text on the login/ account creation screen yet.

    Started by Curithwin, 05.12.11 14:49
    • Replies: 0
    • Views: 8,064
    Curithwin
    05.12.11 14:49 Go to last post

  11. Cannot build in newly won sector

    Earlier today I defeated all the bandits in an area and then found out that when I went to build woodcutters etc I am unable to do so. Do you...

    Started by Irene, 05.12.11 16:44
    • Replies: 1
    • Views: 10,891
    Rohab
    05.12.11 16:48 Go to last post

  12. Sound effects

    Since the most recent server outage, I seem to have lost the sound effects...there's no battle noises, incidental music when attacking etc, no sound...

    Started by Curzon, 05.12.11 17:27
    • Replies: 2
    • Views: 23,112
    Jools
    05.12.11 17:53 Go to last post

  13. storage display

    Hi, I've only recently hit the stage where I'm gathering resources over the 1k mark and I've noticed that there is no decimal display, just '1k'....

    Started by maru, 05.12.11 13:28
    amount, decimal, display, storage
    • Replies: 2
    • Views: 5,399
    maru
    05.12.11 20:10 Go to last post

  14. Another problem with building licenses

    Hi, now at level 18 today. A fish ground was exhausted. So I pulled down the fishermans hut. I had 10 building licenses left, after pulling down...

    Started by Kalie, 05.12.11 14:14
    • Replies: 2
    • Views: 5,701
    Kalie
    05.12.11 20:15 Go to last post

  15. A connection problem

    ok now the game works fine for me but on DSL connections ...at work when i tried to open it using usb modem (boradband connection) it wouldn't work...

    Started by zeriano, 05.12.11 19:48
    • Replies: 1
    • Views: 4,458
    zeriano
    06.12.11 08:16 Go to last post

  16. Problem placing buildings

    I've run into some trouble trying to place buildings. It seems that I'm not allowed to place buildings in certain areas, even very open areas that...

    Started by Tyrodar, 06.12.11 08:38
    building, placement 1 Attachment(s)
    • Replies: 1
    • Views: 10,332
    BB_Azariel
    06.12.11 10:37 Go to last post

  17. Building Que

    When you have a building being built it show a % and also you can use jems to build quicker , If you use this now it just flashes and the building is...

    Started by Venom_64, 06.12.11 12:57
    • Replies: 0
    • Views: 15,054
    Venom_64
    06.12.11 12:57 Go to last post

  18. trade while visiting feedback

    Did a quick search but didnt see it reported. When i visit a friend i can acces all chat tabs but the trade. I would like to be able to keep...

    Started by Nukar, 06.12.11 15:22
    trade, visit
    • Replies: 0
    • Views: 5,272
    Nukar
    06.12.11 15:22 Go to last post

  19. Building pop-up - buff button not working

    If you select a build the pop-up shows a buff section. This has a button with crown, beside it another one with a crown and a crystal. If you roll...

    Started by Afred, 06.12.11 17:47
    buffs
    • Replies: 0
    • Views: 6,947
    Afred
    06.12.11 17:47 Go to last post

  20. no keyboard return functionality in login screen

    Could be a nice-to-have feature, but I thought that it worked before. When I fill in my credentials and hit the return button. Nothing happens....

    Started by just700, 06.12.11 16:28
    • Replies: 1
    • Views: 5,808
    Jools
    06.12.11 18:12 Go to last post
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