Forum: Bugs & Technical Issues

I have problem with scared explorer . Message keeps popping out saying he found a treasure every 30 seconds or so. Not even time yet for him to...

any news for mac users???? early january is well gone.

https://prnt.sc/ynr6yu this launcher is as broken as it can come it wont load properly even if i try restart or redownload it is dam slow and often...

Ever since the new Ubisoft login was introduced, I have been trying to migrate unsuccessfully. I keep getting the error message - invalid email or...

Hello BB could you pls tell us why we are being logged out even after 30 min ? sometimes you can stay logged in for longer but now, during the...

Could someone on Newfoundland let me know when the maintenance is finished and the system is up and running again. I am currently getting the...

I have been trying to migrate my account since before Christmas. I followed the instructions given, and kept getting the message that "this account...

Hey Guys, I need some help I think I screwed up when migrating my account. I looked at the guide and I think when I should have canceled the new...

Every time I click on the Play Now button on the homepage I get the following error message.... "Something went wrong. Please Make sure to...

Just noticed that observatory isn't working and troops are taking their normal time to arrive instead of 75% faster. Is this just a bug for me or is...

Me and another member of my guild have broken excelsiors. It huffs and puffs on the island but when we enter to donate crystals, the animation is...

Is it just me or has anyone else been getting fewer rewards from the chests you get from the ghost lanterns? Last week there was only 4 rewards....

i'm planning on moving some accounts from Legacy to Ubisoft login just curious: what will the in-game name be after migrating? the old Legacy one...

Starting to see client.exe is not responding messages more and more didnt have it at all for weeks now its been around 5 times last couple hours

Recently I have had searches completed but no treasure report has been in mail. So far this has only happened when a search has been completed whilst...

One week into January. Christmas event come and gone. Does anyone have any idea of when us Mac users will be able to get back to playing? It's been...

I have posted quite a few posts on "Help/Support" and I have not got an answer . What is happening ?

Hi! I don't want to use "client". I did pay for the Premium access for the next year. I want to have access to my game via browser, as before. I...

Some players have asked if the game icon can be changed. Maybe you want to change the game icon on the taskbar to your own avatar or just make it...