Forum: Bugs & Technical Issues

I have 4 snowy explorers. The one bought for gems seems to be working correctly. The 3 bought for presents are not. They have returned home and...

Hi folks, posting this in case somebody finds something useful to get this client working. Two of my worlds are tied to very ancient UPlay accounts...

come on BB this is not the right way, it is to long to load and alot of times it done load, just go all white and nothing we have been faith to...

i consider my self one of the lucky ones to be able to log in and still play, but on various occasions, my game freezes when travelling to adv or...

download not working, goes thou the install and does not open

Log in has worked for me since new browser was downloadable. Latest 5 hours ago. Now - when the xmas event is announced to start :( - the Play Now...

I use Windows, it showed a different location for Client to be downloaded till I got the right one. Then "Client" sometimes opens sometimes...

Since the X-mas update on Friday a number of users myself included have not been able to even login to the website. Symptom :- Click Legacy login...

ALL credits for this solution go to my dear friend jutaky who doesn't play anymore but generously gave his time to cure my witdrawal symptoms. If...

hi, has auto reply reference for support tickets been turned off , i have sent in about excelsior being stuck, and no reply ref ticket has been...

im on windows 10 with google or maxathon browser both do the same, i download new client it uninstalls old version and installs new version i launch...

Hi, I have this issue and saw a few mention it in global and help. So basically chattext and buildings and quest texts are about half in size...

We don't appear to be able to click and highlight friends' collectibles in the new client? We've got a lot of partially sighted people in our guild...

I want to know if others have had the same problem and what to do about it. I log in through legacy, I understand that we will need to be logging in...

I couldn't post this bug wouldn't allow me to .would not accept any login. The Excelsior would not work at all, just completely froze game, every...

any1 have problem loading the game with firefox always get a black sreen

Today I can't start the game. I can login, and click Play Now. The game starts to load but can't finish. Weird things happen. AMD video card driver...

Is there anywhere that I can associate/disassociate (and delete) accounts on different servers? I'm trying to set up an account on test with the same...

Morning, I downloaded the Slim Browser from TSO webpage, solved issues with installing Adobe Flash Player and get myself to login. A put...