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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,580
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,924
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,392
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,602
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,547
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,323
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Problem with getting 2 dayly event quests ( scenario quest )

    Today I got 2 event quests to do 'Hero Wanted' - ( I am 99% sure I had completed yesterdays quest ). I had 2 'Hero Wanted' in star - but think I had...

    Started by halv12, 18.09.20 04:42
    • Replies: 0
    • Views: 6,321
    halv12
    18.09.20 04:42 Go to last post

  2. Unhappy I can't visit adventure! waiting for ubistatic-a.akamaihd.net! HELP!

    Hi! After upgrade from Ubuntu 18.04 to 20.04 I have issues loading game into my Google Chrome. I applied the patch for flash load memory limit....

    Started by The_Sarmatian, 31.08.20 17:28
    2 Pages •
    1 2
    • Replies: 10
    • Views: 50,690
    The_Sarmatian
    16.09.20 18:57 Go to last post

  3. Foot of the Mountain Bug (possibly other MCC adv's as well)

    Today I have been doing Foot of the Mountain again, an adventure I have done many times. I cleared the early camps to remove the fog, buffed the 5...

    Started by fishslice, 10.03.20 22:48
    6 Pages •
    1 2 3 ... 6
    • Replies: 59
    • Views: 196,092
    JohnRo79
    16.09.20 17:49 Go to last post

  4. Keep Going - Bakery Buffs

    You are asked to place two fish buffs on your Bakery, but you cannot complete the quest item if you only have "Improved Bakery" As with previous...

    Started by AndyGadget, 11.09.20 16:05
    • Replies: 3
    • Views: 5,622
    JohnRo79
    13.09.20 02:27 Go to last post

  5. Celebrathon round X - Party gifts.

    Hello, just got to this stage of the event, and at level 52, I cannot send out the explorers to do either the adventure or treasure searches needed...

    Started by Makusatea1234, 11.09.20 17:38
    • Replies: 4
    • Views: 5,002
    Makusatea1234
    11.09.20 20:33 Go to last post

  6. Bug in Expeditions

    Hello, I would like to report a bug that consistently happens in expeditions. Below is a screenshot showing the problem. I can't view the...

    Started by TheGreyPilgrim, 11.09.20 03:58
    bug, pvp
    • Replies: 0
    • Views: 26,117
    TheGreyPilgrim
    11.09.20 03:58 Go to last post

  7. From Chippings Comes Chips

    So, add 2000 Wheat from your star menu.... If I add actual wheat refill, no problem.... But if I use the generic refill it doesn't record the...

    Started by sparkies2013, 06.09.20 08:47
    • Replies: 4
    • Views: 16,669
    sparkies2013
    06.09.20 19:51 Go to last post

  8. Unhappy Bold Explorer issue

    This Bold Explorer doesn`t bring any loot from search(i sent it for short search) and restart himself when I try to send him for the next search.

    Started by Sorik, 05.09.20 07:13
    • Replies: 3
    • Views: 10,834
    Sorik
    05.09.20 21:09 Go to last post

  9. the settlers online uplay issue

    hope you can help, i tried to load the game at 7pm uk time last night and all i got was a message saying uplay not available right now. please wait a...

    Started by chinkychant, 05.09.20 10:08
    • Replies: 0
    • Views: 6,176
    chinkychant
    05.09.20 10:08 Go to last post

  10. Anoter thread of.....

    https://forum.tsotesting.com/threads/23733-Another-thread-of-...-U-know

    Started by kvuyuyv, 26.08.20 09:30
    • Replies: 1
    • Views: 6,407
    BB_Trafffer
    04.09.20 13:11 Go to last post

  11. Can't Chat

    Is there a bug? I can't chat with my guild. I can type a message, but not send it by clicking enter. What could I do? Plz help

    Started by Xiefehl, 09.07.20 07:58
    3 Pages •
    1 2 3
    chat, message
    • Replies: 20
    • Views: 62,158
    Xiefehl
    03.09.20 13:05 Go to last post

  12. Anniversary Round VIII quest 1 bugged.

    So hit round 8 this morning, first quest just says [Undefined text] Am I alone? :(

    Started by Renaan, 03.09.20 08:00
    • Replies: 1
    • Views: 5,340
    Dorotheus
    03.09.20 08:08 Go to last post

  13. Game lags/freezes

    Any chance that the so called hotfix today will fix the constant game lags/freezes that is spoiling the game

    Started by jonno697, 03.09.20 07:19
    • Replies: 0
    • Views: 6,781
    jonno697
    03.09.20 07:19 Go to last post

  14. Flash ending in 2020

    Searcher the forum and noone is discussing this topic. Adobe is killing flash in 2020. As far as I know only google will keep it alive for few more...

    Started by VRES, 05.06.19 13:46
    14 Pages •
    1 2 3 ... 14
    • Replies: 132
    • Views: 469,989
    BB_Trafffer
    02.09.20 12:00 Go to last post

  15. Achievement window dont show all events in list

    In list left side only 3 events visible - when I click heading 'event achievements' - all 6 show in details window https://prnt.sc/u9g1ij

    Started by halv12, 01.09.20 08:17
    • Replies: 0
    • Views: 6,019
    halv12
    01.09.20 08:17 Go to last post

  16. From chippings come chips not working

    In the Celebration round1, From chippings come chips quest request to Add 1000 Fish from your star menu to any deposit. I did it and the quest...

    Started by Dieu-le-Gros, 31.08.20 19:26
    • Replies: 0
    • Views: 4,099
    Dieu-le-Gros
    31.08.20 19:26 Go to last post

  17. Festival hall bugged

    Logged in when event started, did as asked and clicked the festival hall and started 3 chains - all mortars. Then the problems started.. Got this: ...

    Started by TheHopefulOne, 31.08.20 09:31
    • Replies: 2
    • Views: 4,962
    cat_flap
    31.08.20 12:56 Go to last post

  18. Chat tabs not active

    Hi got the following issue: https://imgur.com/5h86EoA Any ideas how to fix this?

    Started by Krisbe, 28.08.20 09:31
    2 Pages •
    1 2
    • Replies: 17
    • Views: 20,618
    Norton_C
    28.08.20 10:44 Go to last post

  19. Barracks not working properly

    I am a new player , and have a problem with my barracks. Troops are trained and then moments later "jump" back into the barracks q. it does not...

    Started by pinklady200, 28.08.20 00:16
    • Replies: 2
    • Views: 15,991
    halv12
    28.08.20 10:13 Go to last post

  20. Observatory Positioning

    I think the positioning of the Observatory needs to be adjusted (see attached). I've placed a (3x3) path around it to demonstrate... as you can see,...

    Started by Myst1qu3, 28.08.20 09:38
    1 Attachment(s)
    • Replies: 0
    • Views: 4,997
    Myst1qu3
    28.08.20 09:38 Go to last post
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