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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,373
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,366
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,780
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,734
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,228
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Flash ending in 2020

    Searcher the forum and noone is discussing this topic. Adobe is killing flash in 2020. As far as I know only google will keep it alive for few more...

    Started by VRES, 05.06.19 13:46
    14 Pages •
    1 2 3 ... 14
    • Replies: 132
    • Views: 470,972
    BB_Trafffer
    02.09.20 12:00 Go to last post

  2. Achievement window dont show all events in list

    In list left side only 3 events visible - when I click heading 'event achievements' - all 6 show in details window https://prnt.sc/u9g1ij

    Started by halv12, 01.09.20 08:17
    • Replies: 0
    • Views: 6,027
    halv12
    01.09.20 08:17 Go to last post

  3. From chippings come chips not working

    In the Celebration round1, From chippings come chips quest request to Add 1000 Fish from your star menu to any deposit. I did it and the quest...

    Started by Dieu-le-Gros, 31.08.20 19:26
    • Replies: 0
    • Views: 4,116
    Dieu-le-Gros
    31.08.20 19:26 Go to last post

  4. Festival hall bugged

    Logged in when event started, did as asked and clicked the festival hall and started 3 chains - all mortars. Then the problems started.. Got this: ...

    Started by TheHopefulOne, 31.08.20 09:31
    • Replies: 2
    • Views: 5,001
    cat_flap
    31.08.20 12:56 Go to last post

  5. Chat tabs not active

    Hi got the following issue: https://imgur.com/5h86EoA Any ideas how to fix this?

    Started by Krisbe, 28.08.20 09:31
    2 Pages •
    1 2
    • Replies: 17
    • Views: 20,780
    Norton_C
    28.08.20 10:44 Go to last post

  6. Barracks not working properly

    I am a new player , and have a problem with my barracks. Troops are trained and then moments later "jump" back into the barracks q. it does not...

    Started by pinklady200, 28.08.20 00:16
    • Replies: 2
    • Views: 16,019
    halv12
    28.08.20 10:13 Go to last post

  7. Observatory Positioning

    I think the positioning of the Observatory needs to be adjusted (see attached). I've placed a (3x3) path around it to demonstrate... as you can see,...

    Started by Myst1qu3, 28.08.20 09:38
    1 Attachment(s)
    • Replies: 0
    • Views: 5,037
    Myst1qu3
    28.08.20 09:38 Go to last post

  8. Exotic Wood Tree Nursary

    I've got this recently from an event, looking to place on my Archipelago but I am unable to do so, is this a bug or is there something I'm missing....

    Started by Torquemarda, 24.08.20 11:00
    • Replies: 1
    • Views: 5,436
    Mannerheim
    24.08.20 11:18 Go to last post

  9. Question Treasure of Knowledge - can't attack the camp just before the blossoms

    That's not the first time ive tried to get the maximum XP from the adventure and this camp is just unreachable. http://prntscr.com/mnveli When...

    Started by Emou, 20.02.19 21:27
    • Replies: 7
    • Views: 10,998
    Elco
    24.08.20 09:34 Go to last post

  10. test server issues

    cant log in to testserver at all for 2 days now both sandycove an test uses same fb acc but all i get when trying to login is landingpage5 i have my...

    Started by QueenB76, 17.08.20 10:06
    • Replies: 6
    • Views: 14,876
    QueenB76
    23.08.20 22:01 Go to last post

  11. Event Quest Chain Bug

    Lost Egg's quest stuck in waiting quest. All other quests are completed. Tomorrow again easter preparations will be ready. You can see in image. It...

    Started by LeaderOfCastle, 08.04.20 18:03
    4 Pages •
    1 2 3 ... 4
    bug, quest 3 Attachment(s)
    • Replies: 30
    • Views: 160,451
    Warmfuzzyfeeling
    23.08.20 19:07 Go to last post

  12. Game not loading properly

    This started for me two weekends back ( it had occurred sporadically before, just before mountains disappeared but only once and did not repeat next...

    Started by Larili, 12.08.20 09:16
    • Replies: 2
    • Views: 7,590
    The_Sarmatian
    23.08.20 16:49 Go to last post

  13. Event Window greyed out

    Hi all, my event window is greyed out and I've tried the suggestions in thread below;...

    Started by Bozza, 20.08.20 22:22
    • Replies: 3
    • Views: 5,237
    hades8840
    21.08.20 08:36 Go to last post

  14. Witch Bundle 3 locked

    Ok, similar issues happened in the past but here we go again: even if I wanted, I wouldn't be able to purchase the Witch Bundle 3 (the one containing...

    Started by Elco, 07.08.20 11:21
    2 Pages •
    1 2
    • Replies: 13
    • Views: 36,249
    Drood
    17.08.20 14:26 Go to last post

  15. Loosing connection between local game and server

    Only me ? Since change of login I often have a problem with communication between game local on PC - and server. General attacks bandit camp -...

    Started by halv12, 14.08.20 06:20
    • Replies: 0
    • Views: 5,836
    halv12
    14.08.20 06:20 Go to last post

  16. General Travel Times

    With the new "mini-event" the transfer times of the generals are almost doubled to the adventure and halved on their way back to the island for me.

    Started by remowrx, 10.08.20 06:18
    • Replies: 0
    • Views: 4,115
    remowrx
    10.08.20 06:18 Go to last post

  17. Angry why are map fragments higher in adventure season compared with chest adventure (VLT)

    why are map fragments higher in adventure season compared with chest adventure I.E . re vlt map 760 in the chest season. and only 630 in the chest...

    Started by royavatar, 07.08.20 10:33
    • Replies: 4
    • Views: 6,794
    Kotugo
    08.08.20 22:27 Go to last post

  18. wrong amount of settlers in harbor

    Hi, the number of "available" settlers is not the right amount. it is showing the total in stock not the total free

    Started by Max_turtle, 07.08.20 11:50
    • Replies: 0
    • Views: 6,971
    Max_turtle
    07.08.20 11:50 Go to last post

  19. Archeological Geologist bug?

    Tooltip keeps saying that he will only find buffs when looking for coal, but that can't be right, right? :)

    Started by Reapertje, 30.06.19 17:30
    2 Pages •
    1 2
    • Replies: 13
    • Views: 59,671
    tazmart
    06.08.20 21:15 Go to last post

  20. Adv expired when the timer said there was still 5 minutes left

    Joined a valiant little tailor adv when there was very little time left. Sent 5 generals to the final castle from the start of the island. Before...

    Started by Zadmur, 03.08.20 14:10
    • Replies: 7
    • Views: 14,552
    SnowBlizz
    04.08.20 12:57 Go to last post
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