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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,918
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,179
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,386
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,288
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,675
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,069
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. From Chippings Comes Chips

    So, add 2000 Wheat from your star menu.... If I add actual wheat refill, no problem.... But if I use the generic refill it doesn't record the...

    Started by sparkies2013, 06.09.20 08:47
    • Replies: 4
    • Views: 16,782
    sparkies2013
    06.09.20 19:51 Go to last post

  2. Unhappy Bold Explorer issue

    This Bold Explorer doesn`t bring any loot from search(i sent it for short search) and restart himself when I try to send him for the next search.

    Started by Sorik, 05.09.20 07:13
    • Replies: 3
    • Views: 10,929
    Sorik
    05.09.20 21:09 Go to last post

  3. the settlers online uplay issue

    hope you can help, i tried to load the game at 7pm uk time last night and all i got was a message saying uplay not available right now. please wait a...

    Started by chinkychant, 05.09.20 10:08
    • Replies: 0
    • Views: 6,225
    chinkychant
    05.09.20 10:08 Go to last post

  4. Anoter thread of.....

    https://forum.tsotesting.com/threads/23733-Another-thread-of-...-U-know

    Started by kvuyuyv, 26.08.20 09:30
    • Replies: 1
    • Views: 6,478
    BB_Trafffer
    04.09.20 13:11 Go to last post

  5. Can't Chat

    Is there a bug? I can't chat with my guild. I can type a message, but not send it by clicking enter. What could I do? Plz help

    Started by Xiefehl, 09.07.20 07:58
    3 Pages •
    1 2 3
    chat, message
    • Replies: 20
    • Views: 64,184
    Xiefehl
    03.09.20 13:05 Go to last post

  6. Anniversary Round VIII quest 1 bugged.

    So hit round 8 this morning, first quest just says [Undefined text] Am I alone? :(

    Started by Renaan, 03.09.20 08:00
    • Replies: 1
    • Views: 5,464
    Dorotheus
    03.09.20 08:08 Go to last post

  7. Game lags/freezes

    Any chance that the so called hotfix today will fix the constant game lags/freezes that is spoiling the game

    Started by jonno697, 03.09.20 07:19
    • Replies: 0
    • Views: 6,828
    jonno697
    03.09.20 07:19 Go to last post

  8. Flash ending in 2020

    Searcher the forum and noone is discussing this topic. Adobe is killing flash in 2020. As far as I know only google will keep it alive for few more...

    Started by VRES, 05.06.19 13:46
    14 Pages •
    1 2 3 ... 14
    • Replies: 132
    • Views: 473,107
    BB_Trafffer
    02.09.20 12:00 Go to last post

  9. Achievement window dont show all events in list

    In list left side only 3 events visible - when I click heading 'event achievements' - all 6 show in details window https://prnt.sc/u9g1ij

    Started by halv12, 01.09.20 08:17
    • Replies: 0
    • Views: 6,054
    halv12
    01.09.20 08:17 Go to last post

  10. From chippings come chips not working

    In the Celebration round1, From chippings come chips quest request to Add 1000 Fish from your star menu to any deposit. I did it and the quest...

    Started by Dieu-le-Gros, 31.08.20 19:26
    • Replies: 0
    • Views: 4,152
    Dieu-le-Gros
    31.08.20 19:26 Go to last post

  11. Festival hall bugged

    Logged in when event started, did as asked and clicked the festival hall and started 3 chains - all mortars. Then the problems started.. Got this: ...

    Started by TheHopefulOne, 31.08.20 09:31
    • Replies: 2
    • Views: 5,090
    cat_flap
    31.08.20 12:56 Go to last post

  12. Chat tabs not active

    Hi got the following issue: https://imgur.com/5h86EoA Any ideas how to fix this?

    Started by Krisbe, 28.08.20 09:31
    2 Pages •
    1 2
    • Replies: 17
    • Views: 21,211
    Norton_C
    28.08.20 10:44 Go to last post

  13. Barracks not working properly

    I am a new player , and have a problem with my barracks. Troops are trained and then moments later "jump" back into the barracks q. it does not...

    Started by pinklady200, 28.08.20 00:16
    • Replies: 2
    • Views: 16,070
    halv12
    28.08.20 10:13 Go to last post

  14. Observatory Positioning

    I think the positioning of the Observatory needs to be adjusted (see attached). I've placed a (3x3) path around it to demonstrate... as you can see,...

    Started by Myst1qu3, 28.08.20 09:38
    1 Attachment(s)
    • Replies: 0
    • Views: 5,094
    Myst1qu3
    28.08.20 09:38 Go to last post

  15. Exotic Wood Tree Nursary

    I've got this recently from an event, looking to place on my Archipelago but I am unable to do so, is this a bug or is there something I'm missing....

    Started by Torquemarda, 24.08.20 11:00
    • Replies: 1
    • Views: 5,473
    Mannerheim
    24.08.20 11:18 Go to last post

  16. Question Treasure of Knowledge - can't attack the camp just before the blossoms

    That's not the first time ive tried to get the maximum XP from the adventure and this camp is just unreachable. http://prntscr.com/mnveli When...

    Started by Emou, 20.02.19 21:27
    • Replies: 7
    • Views: 11,623
    Elco
    24.08.20 09:34 Go to last post

  17. test server issues

    cant log in to testserver at all for 2 days now both sandycove an test uses same fb acc but all i get when trying to login is landingpage5 i have my...

    Started by QueenB76, 17.08.20 10:06
    • Replies: 6
    • Views: 14,998
    QueenB76
    23.08.20 22:01 Go to last post

  18. Event Quest Chain Bug

    Lost Egg's quest stuck in waiting quest. All other quests are completed. Tomorrow again easter preparations will be ready. You can see in image. It...

    Started by LeaderOfCastle, 08.04.20 18:03
    4 Pages •
    1 2 3 ... 4
    bug, quest 3 Attachment(s)
    • Replies: 30
    • Views: 161,809
    Warmfuzzyfeeling
    23.08.20 19:07 Go to last post

  19. Game not loading properly

    This started for me two weekends back ( it had occurred sporadically before, just before mountains disappeared but only once and did not repeat next...

    Started by Larili, 12.08.20 09:16
    • Replies: 2
    • Views: 7,672
    The_Sarmatian
    23.08.20 16:49 Go to last post

  20. Event Window greyed out

    Hi all, my event window is greyed out and I've tried the suggestions in thread below;...

    Started by Bozza, 20.08.20 22:22
    • Replies: 3
    • Views: 5,280
    hades8840
    21.08.20 08:36 Go to last post
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