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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 382,791
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,630
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 464,704
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,750,873
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,267
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 422,927
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Can't build on islands

    Can't build on islands. Only in one very small territory. My lvl 53.

    Started by simpleDeath, 21.03.20 12:00
    • Replies: 5
    • Views: 36,311
    halv12
    24.03.20 06:42 Go to last post

  2. Storm Recovery stuck

    Probably has come up before but anyway... I used the building kits before the quest had actually popped up so now I have all the buildings down but...

    Started by Trigintiljon, 21.03.20 07:00
    • Replies: 0
    • Views: 6,417
    Trigintiljon
    21.03.20 07:00 Go to last post

  3. Red Riding Hood, ore lost in travel

    I have collected 5 ore to make the heavy stones buff for the wolf. But when I go back to home island and province house, it say I don't have any to...

    Started by Jalgot, 20.03.20 03:19
    • Replies: 0
    • Views: 6,417
    Jalgot
    20.03.20 03:19 Go to last post

  4. Raid of the Nords - tent buffs disappeared

    ...disregard

    Started by Strikeshadow, 19.03.20 18:48
    • Replies: 0
    • Views: 7,476
    Strikeshadow
    19.03.20 18:48 Go to last post

  5. cant buff the barracks

    there is a quest that askingme to buff a barrack butt that isnt posible when i am trying to buff it. help me

    Started by ex-shanley, 06.12.12 04:58
    • Replies: 8
    • Views: 76,466
    biletubes
    15.03.20 01:01 Go to last post

  6. Difficulties logging in to game

    As much as I try to log in, I get a message telling me to right click to run Adobe Flash Player. Using alternative browser called BLISK, have tried...

    Started by Patrician456, 12.03.20 13:39
    • Replies: 0
    • Views: 13,199
    Patrician456
    12.03.20 13:39 Go to last post

  7. Download Client not working

    On starting the download client all i'm getting is a black screen. It seems to me that the client is not downloading any of the UI's image files.

    Started by Dorotheus, 27.02.20 20:52
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 77,457
    Dorotheus
    11.03.20 19:07 Go to last post

  8. Observatory and scouting post bug

    I have 3 of each, observatory and scouting posts. When using "Detailed Star Chart" and "Intelligence Strong Combat Intel" I get approximately 6...

    Started by Gamlejeg, 08.03.20 00:21
    • Replies: 0
    • Views: 6,024
    Gamlejeg
    08.03.20 00:21 Go to last post

  9. No enemy camp kills

    I have played Roaring Bull many times, it's a regular adventure I do. Today I have been playing it and enemy camp 3 has no losses at all. I have...

    Started by Nonal, 29.02.20 11:10
    • Replies: 2
    • Views: 7,295
    Nonal
    02.03.20 15:33 Go to last post

  10. Keener Explorer

    Does Trouble seeker actually work on this explorer? Over a week now (33 times sent) all three explorers with that skilled maxed to 30% chance and...

    Started by cheethamhill, 27.02.20 22:15
    • Replies: 3
    • Views: 7,335
    Fanfas
    01.03.20 20:51 Go to last post

  11. Explorers' roses not counted?

    I've been pretty depressed with this event, the only thing I've been able to do daily is send out the explorers (I have enough to get lots of event...

    Started by Bankslayer, 24.02.20 00:16
    • Replies: 6
    • Views: 11,693
    cheethamhill
    25.02.20 05:04 Go to last post

  12. Where have the Glue buffs gone????

    Hi logged in tonight and now have no option to build glue buffs in chocolatier? I have been building them and paid the 2k flowers to upgrade where...

    Started by Allan123456, 22.02.20 22:30
    • Replies: 1
    • Views: 4,974
    topgearfan
    24.02.20 09:57 Go to last post

  13. white and black screening

    having an issue where my client when loading my island is going either full white screen like. the entire browser or black screening. and i just dont...

    Started by valgore, 18.02.20 06:17
    • Replies: 8
    • Views: 13,126
    GenHavoc
    23.02.20 17:53 Go to last post

  14. weekly bugged

    telling me to equip ship for third time which is complete and ship shows nothing to equip https://prnt.sc/r6cqtm https://prnt.sc/r6crc2

    Started by cheethamhill, 23.02.20 03:59
    • Replies: 1
    • Views: 3,828
    cheethamhill
    23.02.20 05:52 Go to last post

  15. Can't Log In

    Have played for months without any issues, but today every time I try to log in I get a pop up reading: "Sorry, an error occurred. Please refresh...

    Started by UncleJemima, 19.02.20 18:41
    • Replies: 7
    • Views: 17,303
    Sharonna
    20.02.20 18:44 Go to last post

  16. Humble Explorer Limit - Marvelous Package

    Smilar problem between YGG - Power Pack; There is between Humble Explorer - Marvelous Pack. Limit of Humble Explorer should be corrected like YGG.

    Started by LeaderOfCastle, 24.01.20 08:53
    • Replies: 1
    • Views: 7,890
    Nymbryxion
    17.02.20 22:27 Go to last post

  17. Ghost Ship quests in waiting

    It's happened twice now. When I don't finish the Ghost Ship quest within a week, I get a new one, which gets pushed to the "waiting quests" tab....

    Started by Trigintiljon, 28.01.20 07:45
    • Replies: 5
    • Views: 33,101
    Amiarah
    17.02.20 13:44 Go to last post

  18. new keener explorer dont work

    new keener explorer shall left to find all the time to treasure search but cames back all the time. dont give anything. comes back every minute.

    Started by niddela, 15.02.20 11:01
    • Replies: 2
    • Views: 3,775
    SnowBlizz
    15.02.20 11:50 Go to last post

  19. Question Valentine Flowers

    I have bought the fertilizer for the depleted flower bed in the event. However it has cost me 75 flowers to get 10. Is this correct? It doesn't...

    Started by DarklingStrange, 13.02.20 12:29
    • Replies: 1
    • Views: 3,522
    Mannerheim
    13.02.20 12:35 Go to last post

  20. Premium collide with Valentine zone buff ??

    Hi, I exchanged card buff, got valentine zone buff which should give `Effect: +200% to resources, refiller and XP!` and what I recall, I think...

    Started by CendaCZ, 12.02.20 12:59
    • Replies: 1
    • Views: 6,318
    Kit_
    12.02.20 13:15 Go to last post
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