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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,418

    Last Post:

  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages •
    1 2 3 ... 24
    3 Attachment(s)
    • Replies: 237
    • Views: 177,359
    borobe
    01.05.20 17:35 Go to last post

  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    31 Pages •
    1 2 3 ... 31
    2 Attachment(s)
    • Replies: 301
    • Views: 588,517
    lordloocan
    12.02.20 11:34 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 9
    • Views: 86,230
    Snuffys
    19.12.19 12:29 Go to last post

  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 94,863
    BB_Saqui
    27.07.17 15:21 Go to last post

  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Aladdin and the oil lamp bug

    Just started this map and find that i cant move some of my generals that have landed ..when i click transfer no additional area is turning green for...

    Started by hades8840, 05.04.16 12:04
    • Replies: 1
    • Views: 1,363
    MOD_Daz
    05.04.16 12:26 Go to last post

  2. Easter Eggs -- Repeating after complete all

    The tittle says everything... I already have the Achievement for completing all the easter quests and today I got another quest, a repeated: lost...

    Started by Tkooo, 04.04.16 02:04
    • Replies: 5
    • Views: 2,427
    pauantbro
    04.04.16 20:35 Go to last post

  3. "Bringing Back Memory" not counted in achievements

    Hi, Not sure if this is the right spot, but I completed Easter quest "Bringing Back Memory" some time ago. But it doesn't count in...

    Started by Opper, 25.03.16 09:04
    2 Pages •
    1 2
    • Replies: 10
    • Views: 4,330
    Xibor
    03.04.16 21:44 Go to last post

  4. Bug with Drill Sergeant Skunk buff

    Yesterday I my barracks production time was telling me I had 1.7 days worth of troops queued with about 3 hours of a Drill Sergeant remaining only...

    Started by MrLecti, 03.04.16 00:54
    • Replies: 8
    • Views: 6,640
    MrLecti
    03.04.16 14:34 Go to last post

  5. Blank grey screen

    Hi! Having problems today. Can log in as normal, but once I press the 'play now' button I get a blank grey screen. No Ubisoft logo, no loading bar,...

    Started by Tibirius, 03.04.16 10:02
    • Replies: 6
    • Views: 1,536
    Tibirius
    03.04.16 10:14 Go to last post

  6. Unable to launch adventure

    When I try to launch an adventure the following message is displayed: "You have reached the limit for the maximum number of concurrent adventures u...

    Started by Mick81, 02.04.16 17:22
    • Replies: 1
    • Views: 3,762
    MOD_Houri3
    02.04.16 17:38 Go to last post

  7. Question Logged in 5 times, game zooming in and out like crazy...

    Afternoon, I can load the game, fine, in fact the map seems to load incredibly fast. But then either it zooms in and out like crazy and/or it...

    Started by Von_Hapsberg, 02.04.16 16:34
    • Replies: 1
    • Views: 4,782
    Von_Hapsberg
    02.04.16 17:05 Go to last post

  8. we need friends.

    Hi, The quest we need friends, I produced 50settlers, and it didnt record that only 2,whats going on, what do I have to do to complette this...

    Started by minny, 15.03.16 22:25
    • Replies: 5
    • Views: 3,256
    Areop-Enap
    31.03.16 13:46 Go to last post

  9. Where do easter eggs come from

    I cannot complete this adventure. I collect stinky plants and make the buffs then return to the adventure to place the buffs and it says quest...

    Started by stellar, 31.03.16 06:09
    • Replies: 1
    • Views: 8,778
    stellar
    31.03.16 09:42 Go to last post

  10. Is this a bug or?

    From some hours to now I have this strange lines, only on the screen when TSO is running......is that visual bug?

    Started by Korbun, 25.03.16 12:15
    1 Attachment(s)
    • Replies: 9
    • Views: 4,465
    Xibor
    29.03.16 20:28 Go to last post

  11. easter 2016 (lost eggs)

    completion of Lost eggs didnt trigger the 25 achievement points ?:(

    Started by adidaspezial, 21.03.16 16:21
    • Replies: 6
    • Views: 7,617
    Vervain
    29.03.16 19:21 Go to last post

  12. Traveltime to adventures

    The last few days I noticed that my normal gens are slower than normal. Because my premium was running low, so I immediately sent my normal gens...

    Started by Budgy, 29.03.16 15:46
    • Replies: 2
    • Views: 2,137
    Dorotheus
    29.03.16 17:47 Go to last post

  13. Disable Keyboard Shortcuts on ADV

    every time i am adding troops to an general, the moment i press 0 (Zero) it jumps to another camp. when doing FT adv and setting up blocks it...

    Started by Tartloch, 25.02.16 16:05
    2 Pages •
    1 2
    • Replies: 10
    • Views: 18,642
    Dorotheus
    29.03.16 17:43 Go to last post

  14. Gens acting strange

    Anyone else having these issues? All gens are on my home islands http://prntscr.com/al5eva http://prntscr.com/al5g0z ...

    Started by Dappadon, 28.03.16 16:13
    • Replies: 1
    • Views: 2,205
    Xibor
    28.03.16 19:54 Go to last post

  15. Nearly a picasso

    Doing the adventure "Nearly a picasso" The eggs was easy to find, i need to find 9 eggs and i click at all 9 eggs and every time i click i did count...

    Started by Tusindfryd, 26.03.16 07:21
    • Replies: 3
    • Views: 17,192
    Tusindfryd
    27.03.16 05:38 Go to last post

  16. Coinage using Wheat ???

    Looking at coins in the Economic Overview the coinage is shown as using wheat ? [/URL][/IMG]

    Started by Puzzletrainthema, 26.03.16 13:40
    • Replies: 2
    • Views: 2,884
    Puzzletrainthema
    26.03.16 13:58 Go to last post

  17. Houdini is back here ..... :D 1000000 trade deals , and afther refresh 000

    This week , i am try to sell 10 adventures "Black Knights" for 10 adventure "Ruoring Bull" , so ..... first time i and other player is made it in...

    Started by VIGO1, 21.03.16 20:07
    • Replies: 2
    • Views: 2,427
    VIGO1
    25.03.16 18:48 Go to last post

  18. Server Zone Init failed

    maybe not the right place but i don't want to open a new thread for this as it might have some things in common with the server shut down message, as...

    Started by Urgh123, 09.02.16 13:21
    1 Attachment(s)
    • Replies: 7
    • Views: 3,343
    Thejollyone
    25.03.16 13:45 Go to last post

  19. Guild quest Archer's progress

    The quest is to make 250 longbows, which is difficult at the best of times, however this time it started counting from zero when I logged on, rather...

    Started by Blais, 25.03.16 06:22
    • Replies: 1
    • Views: 1,321
    queen-vicious
    25.03.16 06:39 Go to last post

  20. changing loot wats going on???

    i do like 18-24 bk ls a day and leave all loots in mail until the end of the day and collect them (as i add all loot info to a tracker...

    Started by ATHTHEMANIAC, 24.03.16 17:14
    • Replies: 0
    • Views: 2,913
    ATHTHEMANIAC
    24.03.16 17:14 Go to last post
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