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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 364,004
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 111,632
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 443,853
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,708,605
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,087,953
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 411,797
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Endless mines don't show in economy overview

    Just what it says in the header really - makes buff planning a little difficult when you don't actually know what your production is...

    Started by Vervain, 16.11.19 23:39
    • Replies: 4
    • Views: 15,567
    17.11.19 16:37 Go to last post
  2. Ghost Ship needs a building licence

    As the title says - has anyone else noticed that the ghost ship uses a building licence when it appears? Is this intended? and what happens if you...

    Started by Bobblyt, 13.11.19 17:36
    • Replies: 1
    • Views: 10,903
    13.11.19 23:07 Go to last post
  3. Angry love garden 25 res building-has any one got the 25 building buff hearts lock lev 2

    love garden 25 RES building-has any one got the 25 building buff hearts lock lev 2) , i can only find 20 res within the love garden, i have...

    Started by royavatar, 06.03.19 23:11
    2 Pages
    1 2
    • Replies: 17
    • Views: 43,788
    13.11.19 02:43 Go to last post
  4. Unhappy Event Calendar special door not open...

    So, my event calendar door won't let me select the award. Also, my friend who I invited to ToW did not get the lootspot, but I got my rewards. ...

    Started by sparkies2013, 27.10.19 10:26
    4 Pages
    1 2 3 ... 4
    • Replies: 38
    • Views: 132,704
    09.11.19 01:50 Go to last post
  5. giant battle

    i have took down bridge then got shard made dynamite used it then took down camp 6 but no shard to make next dynamite so stuck need help asap

    Started by victoria333, 02.11.19 15:18
    • Replies: 1
    • Views: 9,979
    02.11.19 15:57 Go to last post
  6. Tutorial Quest "Complete a Collection"/Country Saying

    Before the update to stacking in the star menu this quest used to read: "Complete the "Country Saying" collection by gathering all the required...

    Started by Iolanthe, 06.09.16 17:44
    • Replies: 3
    • Views: 83,443
    31.10.19 08:47 Go to last post
  7. Angry Spooky Bronze mine cannot be placed

    So I bought a Spooky Bronze mine today only to find out I cannot place it anywhere on my island at all. Anyone else run into this?

    Started by Mindslayer, 26.10.19 17:01
    • Replies: 4
    • Views: 29,228
    30.10.19 17:46 Go to last post
  8. connection lost

    Hey. I just got connection lost 11 times , one after the other. the box in the middle of the screen show a little guy with a hammer, working on a...

    Started by Josepha, 30.10.19 13:36
    • Replies: 0
    • Views: 7,556
    30.10.19 13:36 Go to last post
  9. Premium Friend Buff doesn't double mine production

    I have a Premium Friend buff running and it has doubled the production of mines that were built before the buff was started - level 3 mines, buffed...

    Started by Rorschah, 27.10.19 21:34
    • Replies: 2
    • Views: 7,926
    29.10.19 15:40 Go to last post
  10. missing items

    Hi, When i produce trick and treats in the provision house they keep disappearing once they have been produced. Also when i stop my Pumpkin...

    Started by Lady-Laura, 28.10.19 10:21
    • Replies: 1
    • Views: 9,110
    28.10.19 10:49 Go to last post
  11. hotfix has reset event calendar

    i just logged in and went to the calendar to open today's door and saw that the first 3 days which i have opened are now closed, and i'm being asked...

    Started by Dangermouse69, 24.10.19 17:39
    • Replies: 2
    • Views: 8,500
    25.10.19 09:58 Go to last post
  12. Missing Monsters from the mist

    Had to cancel the venture about two days ago. It said it will return in a mail. Was looking for it today but can't find it anywhere. Not in mail, nor...

    Started by Norton_C, 24.10.19 09:26
    • Replies: 2
    • Views: 14,379
    24.10.19 10:47 Go to last post
  13. collection quest in ventures does not appear

    HI, In ventures Hansel and Gretel i dont recieve collection quest to find 1 stinky mushroom. I clear all map. Cant finish.... prem day is...

    Started by rbkuki, 12.10.19 08:45
    2 Pages
    1 2
    • Replies: 12
    • Views: 39,612
    18.10.19 19:16 Go to last post
  14. Adventure Bookbinder

    Does anyone find when you have two of these the rate of production does not increase.

    Started by jaspair, 17.10.19 19:53
    • Replies: 5
    • Views: 21,841
    17.10.19 21:12 Go to last post
  15. Weekly ship disapeared before completed

    Since noone else posting ! My ship already gone because I completed the 3 ship-quests - but many other have been saying their weekly ship gone -...

    Started by halv12, 15.10.19 12:55
    2 Pages
    1 2
    • Replies: 12
    • Views: 37,309
    16.10.19 19:31 Go to last post
  16. Giant Battle ended without killing last 4 camps

    As per title, I didn't kill the last 4 camps yet when I went to the venture to finish it all the boxes were ticked saying I'd killed all 4, yet they...

    Started by Steve1077, 28.08.19 12:44
    • Replies: 5
    • Views: 23,060
    15.10.19 09:05 Go to last post
  17. Epic Woordyard

    I appear to be missing a number of production chains from the Epic Woodyard dispute completing all the quests and wondering if anyone else is having...

    Started by Myst1qu3, 09.10.19 14:01
    • Replies: 2
    • Views: 9,319
    09.10.19 15:08 Go to last post
  18. Update and trade buffs

    well that update didn't work still waiting for my trade buffs from RPH on UR 15 mins after they were ready,so yeah try again. and the pop up...

    Started by cheethamhill, 09.10.19 08:16
    • Replies: 3
    • Views: 12,651
    09.10.19 08:54 Go to last post
  19. any way to link old acc to steam acc?

    is their a way to link an old acc to my steam acc and how thanx

    Started by igofast, 01.10.19 07:02
    • Replies: 1
    • Views: 8,963
    02.10.19 21:13 Go to last post
  20. Question Island of the Pirates Adventure Tale loot wrong?

    Island of the Pirates difficulty level: 2 Adventure Tales in loot: 1 Shouldnt it be 2?

    Started by topgearfan, 19.09.19 16:59
    • Replies: 3
    • Views: 11,574
    01.10.19 05:57 Go to last post

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