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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,383,483
    topgearfan
    18.08.23 10:52 Go to last post

  2. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 786,377
    Reapertje
    26.12.20 06:44 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 158,277
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 170,893
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,370
    topgearfan
    13.11.23 03:13 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,127
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Has the MMA ever worked right?

    ...

    Started by 0, 07.06.14 11:44
    • Replies: 7
    • Views: 4,877
    SmurfAsH
    08.06.14 00:03 Go to last post

  2. Grout Tribute Issue

    Grout Tributes don't produce grouts! İ see product value grout tribute details but I don't see Economic Overview Resources Tab!

    Started by Ferhat56, 26.02.23 05:40
    2 Attachment(s)
    • Replies: 7
    • Views: 5,487
    Ferhat56
    03.03.23 07:00 Go to last post

  3. Invite friend

    Why can't I invite a friend?

    Started by Dellamorrte, 21.01.13 13:48
    • Replies: 7
    • Views: 36,755
    peck_ed
    19.05.13 11:14 Go to last post

  4. Unable to cancel guild quests

    there seems to be an error in the game again. Our guild leader can't cancel unwanted guild quests. this issue seems to have been sorted on test...

    Started by Balerathon, 21.04.13 19:44
    cancel, guild, quests
    • Replies: 7
    • Views: 22,431
    Promethos
    22.04.13 16:06 Go to last post

  5. To the First Adventure Quest not registering completion of The Bounty Hunters.

    Hello, just a quick one. Under Basic adventure I currently have the quest 'To the first adventure' to complete it I need to complete the...

    Started by Seneschal_Saul, 27.11.12 16:55
    • Replies: 7
    • Views: 14,783
    Janith
    06.05.13 17:06 Go to last post

  6. Xtra building queue slot missing

    The other day I bought a permanent extra building queue slot. The gems were taken but I didn't get the extra slot! I still only have three slots and...

    Started by Niclin, 17.06.22 17:00
    • Replies: 7
    • Views: 1,626
    Qualan
    19.06.22 19:56 Go to last post

  7. Question Merging of Legacy and Ubisoft Accounts Issue

    My mother has nearly had a heart attack when she tried to log into the game today. She has a legacy settlers account under email1 (sandieg) She...

    Started by Xrystal, 02.06.20 17:25
    • Replies: 7
    • Views: 19,471
    qawpaw
    21.06.20 09:45 Go to last post

  8. Bug fixes-a dismal failure

    As I logged on today I truly expected that a very discussed issue-the "Free the home zone" quest line will be really fixed. As it has been reported...

    Started by Khanomag, 28.02.13 07:39
    • Replies: 7
    • Views: 17,721
    Sinister-King
    23.05.13 17:21 Go to last post

  9. Cancelled Practice Game quest not returned to star menu

    I started the "Complete the practice match" on the summer 2020 event but not having the resources to complete it, I decided to cancel and try again...

    Started by JuliusBoudicca, 22.06.20 18:24
    • Replies: 7
    • Views: 4,488
    Sticklebricki
    06.07.20 14:09 Go to last post

  10. Unity bugs

    hi i would really like a list of bugs in unity atm ?

    Started by damien762, 16.09.22 12:14
    • Replies: 7
    • Views: 5,462
    damien762
    23.09.22 12:02 Go to last post

  11. Manuscripts

    Hi For the 2nd day on a row I have created a manuscript but it is going missing as soon as I put it into an explorer or geologist skill tree?

    Started by forfoxachemin, 28.04.14 08:50
    • Replies: 7
    • Views: 22,402
    forfoxachemin
    09.05.14 12:14 Go to last post

  12. I can't delete adventures anymore

    I tried to delete some adventures (the siege, buccaneer, whirlwind, tomb raider) and none of them go away.

    Started by rosee, 19.01.16 12:26
    • Replies: 7
    • Views: 5,773
    lulu10093
    20.01.16 13:01 Go to last post

  13. Thumbs down Takes long time moving from Home island to Adventure

    Taking a lot longer to travel to an Adventure from Home Island and then takes along time to travel back to Home Island after comleting an adventure....

    Started by needtoplay, 12.09.17 13:02
    • Replies: 7
    • Views: 12,965
    Rosejane
    12.09.17 17:11 Go to last post

  14. Exclamation Login issues

    Dear Settlers, Some players may be having some issues with the login process. We are aware of the situation and trying to restore full...

    Started by BB_Ravel, 27.05.14 15:01
    • Replies: 7
    • Views: 22,947
    Doverkin
    27.05.14 21:51 Go to last post

  15. Monsters from the mist adventure disappeared

    Last night - while having Intel on - I started Monsters from the Mist. The plan was to get the intel bonus, even though I couldnt completely it last...

    Started by Father_Mickypoo, 25.10.22 18:56
    1 Attachment(s)
    • Replies: 7
    • Views: 4,591
    seaman
    31.10.22 13:36 Go to last post

  16. flash player problem

    to all players using IE: don't update your flashplayer, otherwise you will be unable to logon, the blue buttons won't work after updating flashplayer

    Started by Kalie, 23.06.12 09:23
    • Replies: 7
    • Views: 106,961
    Kolehmainen
    01.07.12 17:03 Go to last post

  17. Question Bluetooth Headphones and Chrome

    I sometimes use a Bluetooth earpiece when playing and it works fine. It lets me hear sounds/events while moving around so I know if something...

    Started by Xibor, 18.09.17 03:22
    • Replies: 7
    • Views: 6,031
    BB_Saqui
    22.09.17 10:23 Go to last post

  18. Typo in Latest Changes - 13/06/2013

    It it possible to assign names to specialists. Second 'it' should be 'is'.

    Started by TotoMok, 13.06.13 05:26
    • Replies: 7
    • Views: 4,189
    BB_Dantesama
    13.06.13 08:46 Go to last post

  19. Floating residence

    I have one floating residence, which I buy 10-20 days ago with guild coins...... Today I try to buy another one in the same way and I am not allowed...

    Started by Korbun, 01.06.14 13:04
    • Replies: 7
    • Views: 56,323
    Bertolucci79
    04.06.14 21:41 Go to last post

  20. Problem logging in

    I have been playing for nearly a year now and have been logging via the facebook login option. I received an email telling me that I could transfer...

    Started by Fangy, 21.09.12 10:47
    • Replies: 7
    • Views: 63,184
    Nogbad
    19.10.12 15:43 Go to last post
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