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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,418
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    31 Pages
    1 2 3 ... 31
    • Replies: 301
    • Views: 474,564
    12.02.20 11:34 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 9
    • Views: 81,200
    19.12.19 12:29 Go to last post
  3. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 233
    • Views: 125,902
    11.10.19 10:52 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 81,774
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. So many bugs

    As the even starts all problem starts. Another poor performance. List is so long I don't know where to start and I will probably miss some of them....

    Started by Chris_go, 17.03.16 11:01
    • Replies: 3
    • Views: 6,594
    18.03.16 09:36 Go to last post
  2. Lost Canoneers during training.

    i have booked 100 canoneers twice over the last two days but though I saw them start training and put a buff on them, I never got the troops. Even...

    Started by Mortallicus, 17.03.16 18:26
    • Replies: 1
    • Views: 10,066
    17.03.16 20:05 Go to last post
  3. Incorrect icons on add troops buffs

    Since the last update, the add recruits buff seems to now have mounted marksmen on it, and the add soldiers buff portrays militia... slightly...

    Started by Jim_B, 16.03.16 11:08
    • Replies: 4
    • Views: 2,048
    17.03.16 11:30 Go to last post
  4. Easter Event Quest : No eggs as lot from "Surprice Attack" adventure

    I have compleated "Surprice Attack" adventure twise after begining of easter event. No easter eggs resived as log both times. Is there any...

    Started by Jack_NoName, 16.03.16 09:23
    • Replies: 5
    • Views: 2,690
    16.03.16 20:16 Go to last post
  5. Thumbs down Server busy...no chat server

    Thank you BB! Got "Server busy.. Try again later" in the middle of an massive attack with my 2 MG. They must be retreated after the attack or they...

    Started by KentHage, 09.03.16 13:09
    11 Pages
    1 2 3 ... 11
    • Replies: 107
    • Views: 55,893
    14.03.16 15:08 Go to last post
  6. Santa moving between advs

    This is either a typo or a bug. When you move Santa between advs it says it will take 1.5 hours. In in fact takes 2 mins. I sent him to one adv,...

    Started by Yorvik, 10.03.16 12:12
    • Replies: 2
    • Views: 1,134
    11.03.16 09:42 Go to last post
  7. Buildings moved wont take back original position

    Hi, I have been having this issue moving my MR (Magnificient Residences) in other locations to check if they fitted in an some times later when i...

    Started by Davidenco00010, 11.03.16 08:16
    • Replies: 1
    • Views: 1,128
    11.03.16 08:52 Go to last post
  8. archipelego graphics

    hope they have decent home insurance :(

    Started by Ynita, 16.02.16 22:02
    • Replies: 4
    • Views: 4,211
    10.03.16 12:20 Go to last post
  9. Crash took away 1 wedding invite and 1 cake

    unless there was a timer on these items that i did not see, when i crashed and followed the instructions to reinstate i have lost them , would you...

    Started by AlphaF, 08.03.16 00:08
    • Replies: 2
    • Views: 7,470
    08.03.16 08:13 Go to last post
  10. Adventure tab text colour

    ok, so who's bright idea was this? Cannot read that without getting close to the screen and squinting. Terrible choice in colour. Not sure if...

    Started by Kit_, 23.02.16 16:49
    • Replies: 6
    • Views: 9,624
    07.03.16 08:04 Go to last post
  11. Daily log in !!!!

    This is at least the 2nd time its happened to me now, my daily log in is not being recognized or something as I'm back to day one again, with still...

    Started by Kaeli, 26.02.16 11:10
    • Replies: 3
    • Views: 1,283
    04.03.16 19:47 Go to last post
  12. Unhappy Have not global chat

    After new chat system, have not global chat icon (slim client)

    Started by Kapitalist, 27.02.16 22:20
    • Replies: 3
    • Views: 18,532
    03.03.16 15:35 Go to last post
  13. TSO servers unstable?

    Is the TSO server unstable at the moment? I'm playing Newfoundland, the server was unreachable 1 hour ago, I got online and continued with my BLT...

    Started by flnielsen, 02.03.16 15:50
    • Replies: 7
    • Views: 7,891
    03.03.16 12:06 Go to last post
  14. Any ideas??

    Went afk for 30mins, came back to find this on screen: http://prntscr.com/a9yqph Didn't boot me form game to home page, simply went when I...

    Started by tempman, 01.03.16 19:42
    • Replies: 2
    • Views: 1,032
    02.03.16 12:52 Go to last post
  15. Unit disappearing

    Hello, I was doing a VLT, send the unites bellow: 1102 R 600 B 131 S 45 LB 151 ES 171 Cannonners

    Started by Tkooo, 01.03.16 01:32
    • Replies: 2
    • Views: 1,083
    01.03.16 17:50 Go to last post
  16. Unhappy First Wave - Daily Task

    Raised in error....all ok.....

    Started by razorless, 01.03.16 16:13
    • Replies: 0
    • Views: 1,588
    01.03.16 16:13 Go to last post
  17. Unhappy Building Licences have disappeared

    Since the changes yesterday, I am pretty sure I have lost about 8 or 10 licenses. Cant verify it, just that I know what my regular number is, give...

    Started by TheFairy, 23.02.16 23:04
    • Replies: 6
    • Views: 1,404
    01.03.16 05:24 Go to last post
  18. camp respawn, IOTP

    Island of the pirates, last sector; Tage's counting sent MOD 1R to camp 8; gets intercepted by trap, wipes it out, continues to fight (without...

    Started by aklbr, 01.03.16 00:53
    • Replies: 1
    • Views: 1,075
    01.03.16 01:01 Go to last post
  19. Programmed training changed

    What happened in the Barracks? The programmed training queue was altered, I needed Calvary before Bowmen. Why is the last one I asked for showing at...

    Started by Sandycat, 29.02.16 04:26
    • Replies: 0
    • Views: 10,396
    29.02.16 04:26 Go to last post
  20. Codices for Geologists

    I have a quest to invest 11 codexes/codices in one of my geologists I got to 8, and yesterday used 3 more. But I am still showing 8 - 3 more needed

    Started by Aquarian, 28.02.16 15:16
    • Replies: 4
    • Views: 4,208
    28.02.16 23:23 Go to last post

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