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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

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  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 151
    • Views: 3,381
    Graciethecat
    Today 18:58 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. Oil Lamp bug

    2 issues have arisen insofar as I know in the last 24 hrs. 2 adventures completed. First I get the princess adventure and its not on star. Next...

    Started by megadethmaniac, 10.08.19 14:06
    • Replies: 0
    • Views: 8,263
    megadethmaniac
    10.08.19 14:06 Go to last post

  2. cannot get in to homepage

    I was unable to log in this morning for about 3 and a half hours. The same thing occurred yesterday for about an hour. I was told then in global...

    Started by MissyJay, 06.08.19 10:28
    • Replies: 5
    • Views: 25,198
    BB_Torkav
    07.08.19 16:10 Go to last post

  3. Keyboard and mouse scroll stop function at random

    All keyboard and mouse scroll stop function at random. Rest of mouse input keeps working. Started happening after last update.

    Started by topgearfan, 01.08.19 13:48
    • Replies: 1
    • Views: 8,814
    Durin_d
    01.08.19 14:33 Go to last post

  4. Pathfinder glitches

    1. The X/9 bar under this weeks bonuses only shows anything if you complete a quest. Other times when you click on Pathfinder it shows 0/0. 2. If a...

    Started by topgearfan, 22.07.19 10:03
    • Replies: 4
    • Views: 29,908
    Durin_d
    23.07.19 08:16 Go to last post

  5. How does this help?

    In reply to ticket to support, regarding duplicate Epic Farm blueprints on both NorthIsle and SandyCove, I received the advice to do the usual clear...

    Started by meggy, 21.07.19 03:49
    • Replies: 1
    • Views: 18,242
    Kit_
    21.07.19 09:52 Go to last post

  6. https/https Mixed content Autoupgrade

    I was hit by Chrome Mixed content Autoupgrade experiment that upgrades http request made from content loaded with https to https-requests. Since TSO...

    Started by Durin_d, 19.07.19 18:28
    • Replies: 0
    • Views: 15,945
    Durin_d
    19.07.19 18:28 Go to last post

  7. Event Changelog

    Hello, The dev diay say: You forgot to mention that we can have some of them from the last foosball event ! I was very surprise to have...

    Started by Soupssss, 25.06.19 01:34
    2 Pages •
    1 2
    • Replies: 12
    • Views: 81,139
    Soupssss
    17.07.19 10:54 Go to last post

  8. 1x1 flowerbed can be build over 1x1 storage tower.

    MOD_V4lkyrie1 wanted me to make this post to report a technical issue with new storage building. It seems like 1x1 flowerbed can be build over 1x1...

    Started by The_Sarmatian, 15.07.19 14:59
    • Replies: 0
    • Views: 17,357
    The_Sarmatian
    15.07.19 14:59 Go to last post

  9. Thumbs down Star Menu lies

    So for months now the numbers you see in star menu are not the actual numbers of things in there. They are more like estimates. First noticed it...

    Started by topgearfan, 15.07.19 10:47
    • Replies: 0
    • Views: 17,290
    topgearfan
    15.07.19 10:47 Go to last post

  10. Angry bug fixture list

    i haven't give advance gift i send two email this time

    Started by Captainold, 14.07.19 09:57
    • Replies: 1
    • Views: 22,146
    MOD_Daz
    15.07.19 05:39 Go to last post

  11. 200*85 = 8500?? Armored Marksman issue? or troops issue? or general issue?

    I think most people doing SIM or follow guide, but what I do I attack some optional camps for more exp, and I do normal calulation for attacks, what...

    Started by TheVictorious, 12.07.19 13:12
    • Replies: 2
    • Views: 20,229
    TheVictorious
    12.07.19 13:41 Go to last post

  12. Storage Tower is not really act like 1x1 buidling

    I just noticed that Storage Tower is getting 1x1 placement but for really it is not a real 1x1, I mean if you look into the travel of settler that...

    Started by TheVictorious, 12.07.19 10:23
    • Replies: 0
    • Views: 16,923
    TheVictorious
    12.07.19 10:23 Go to last post

  13. Account is locked

    Not only me, the players around me are all locked.I know about 30 , maybe there are more players Support has not responded to the mail so far. ...

    Started by wizardleyoyo, 10.07.19 09:35
    2 Pages •
    1 2
    • Replies: 19
    • Views: 82,941
    BB_Torkav
    10.07.19 16:24 Go to last post

  14. Snack stand fail

    Picked up a first snack stand of the event and figured my list, instead of taking 488 days to complete would drop to 244, as this would be my second...

    Started by megadethmaniac, 07.07.19 09:25
    • Replies: 4
    • Views: 26,344
    Kit_
    10.07.19 15:47 Go to last post

  15. Security bug : NO HTTPS

    Hello, At least, all the chat is some jabber stuff in HTTP only (not HTTPS)... this is not secure at all... when we load the game, there is a...

    Started by Soupssss, 22.03.19 12:34
    • Replies: 5
    • Views: 26,588
    Soupssss
    10.07.19 10:07 Go to last post

  16. Noble Hunter Tribute

    its sleeping, even when it isnt supposed to be prnt.sc/oc9dm1 edit to add: rebuilding it made it work properly again (but ofc erased...

    Started by Satyr1448, 08.07.19 19:41
    • Replies: 0
    • Views: 19,487
    Satyr1448
    08.07.19 19:41 Go to last post

  17. Steady Supply does not end

    I got 3 green rectangles with checkmarks on them - for sausages, bread and water. But there is NO checkmark down to finish the quest. Only the gem...

    Started by faivq, 06.07.19 18:51
    • Replies: 2
    • Views: 36,498
    BB_Torkav
    08.07.19 09:46 Go to last post

  18. Observatory bugged

    Generals just loop through the landing animation until the time they would have reached the addie without the buff. Normal generals actually seem to...

    Started by Jim_B, 23.02.19 23:15
    10 Pages •
    1 2 3 ... 10
    5 Attachment(s)
    • Replies: 96
    • Views: 461,084
    UGdk
    08.07.19 09:40 Go to last post

  19. Steady Supply - water problem

    20 004 water every 12 hours ok.. i have 11 imp. watermills which give every 90 second 10-18 water (buff) = from 4800 to 8640 every 12 hours =...

    Started by Diego004, 06.07.19 05:57
    1 Attachment(s)
    • Replies: 2
    • Views: 17,350
    Diego004
    06.07.19 17:45 Go to last post

  20. Can not get the new quest "steady supply" form the questine A Host of responsibilitie

    My friends say they finished the quest "steady supply" after the "hot fix"，but I even did not receive this quest. What happening？

    Started by OeeO, 05.07.19 11:27
    1 Attachment(s)
    • Replies: 1
    • Views: 53,175
    Kit_
    05.07.19 11:33 Go to last post
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