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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

    Last Post:

  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 153
    • Views: 3,381
    Lobodlak
    Today 07:01 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. Boris winter terror bug?

    Ok, maybe i just don't understand boris, but i translate reducing enemy swift units dmg by 50%, as enemies who have first strike. If thats...

    Started by Reapertje, 05.06.19 05:03
    • Replies: 4
    • Views: 10,184
    Graciethecat
    07.06.19 02:25 Go to last post

  2. Unhappy Storm recovery bug.

    Subquest Cleansing (use 20 Poison, 16 Shovel, 11 Stinky Potion, 11 Decomposer). Since this subquest has a fail condition i was extra careful: 1....

    Started by topgearfan, 05.06.19 13:38
    • Replies: 1
    • Views: 18,264
    Deeds
    06.06.19 15:08 Go to last post

  3. Buffs not Sticking

    Recently special buffs are not "sticking". When friends place special buffs, they work for a few seconds and then disappear. These episodes have been...

    Started by Shamroque, 17.05.16 13:15
    7 Pages •
    1 2 3 ... 7
    • Replies: 60
    • Views: 185,432
    topgearfan
    01.06.19 11:00 Go to last post

  4. Prem friend buff

    well surprise,surprise its bugged/useless You don't get extra loot/XP prntscr.com/nusqto...my own adv yes I started the buff before I...

    Started by cheethamhill, 29.05.19 09:52
    2 Pages •
    1 2
    • Replies: 11
    • Views: 33,053
    Kotugo
    30.05.19 22:02 Go to last post

  5. 1-Up skill not working (possible weirdness with Observatory?)

    On a 2T adventure, Observatory and Scouting Post buffs active. My generals land. I wait for them to finish building their camps and then I start to...

    Started by IainC, 28.05.19 06:44
    • Replies: 0
    • Views: 8,539
    IainC
    28.05.19 06:44 Go to last post

  6. Possible bug with gold hearted geo

    I bought both sent both out unskilled they both found a dep which would normally be 300 one was 700 so i assume thats 300x2 plus the other geo...

    Started by ginny31, 21.04.19 12:16
    • Replies: 4
    • Views: 8,247
    Anomandaris
    22.05.19 20:07 Go to last post

  7. QM garrisons trying to forever with Observatory

    When I activate Observatory buff and send QM to other adv, OR my home island, I get this strange behavior, and I recorded it in a video, it is not...

    Started by TheVictorious, 21.04.19 21:37
    • Replies: 6
    • Views: 28,170
    Fahari
    22.05.19 14:23 Go to last post

  8. Freezing on adv. start

    Everytime i start a new adventure the game freezes or slows down to a pace where i have to reload. It also happens when the adventures finishes and i...

    Started by Bartlettis, 21.05.19 10:27
    • Replies: 0
    • Views: 5,721
    Bartlettis
    21.05.19 10:27 Go to last post

  9. Cannot build collectibles in mayor's house

    https://imgur.com/EkVo8yd Collectibles in my mayors house are "stuck". I cannot build them. On the screenshot only thing i can do with...

    Started by ThickJones0, 20.05.19 06:50
    • Replies: 2
    • Views: 9,525
    ThickJones0
    20.05.19 09:04 Go to last post

  10. Incoherent time display in chat

    Have you invented the time machine ?

    Started by Soupssss, 17.05.19 00:39
    • Replies: 7
    • Views: 7,946
    Mortallicus
    18.05.19 19:03 Go to last post

  11. can't load plugin

    I can't play TSO anymore. It always says "can't load plugin". Using Steam for quite a while now, never had any problems until now :(

    Started by DeletedUser(739191), 04.01.16 17:46
    5 Pages •
    1 2 3 ... 5
    can't log in, failure, flashplayer, pumpkins
    • Replies: 41
    • Views: 860,608
    BaronPinkpaws
    09.05.19 11:58 Go to last post

  12. slim browser issues.

    i have downloaded the slim browser on to my lap top and table top PC both on Win 10, while the Laptop runs it great the PC tells me i need to...

    Started by BaronPinkpaws, 02.05.19 15:04
    1 Attachment(s)
    • Replies: 2
    • Views: 13,372
    BaronPinkpaws
    09.05.19 11:54 Go to last post

  13. Easter Event 2015 - Bre for the memory quest

    Easter Event 2015 - Brew for the memory quest It ask to produce 1000 brew but does not advance even if i produce a lot :o

    Started by Pucapuca, 15.03.16 14:15
    • Replies: 4
    • Views: 28,506
    BB_Torkav
    09.05.19 09:15 Go to last post

  14. Spineless bears?

    I prefer my bears with vertebrae. Wobbly bears would be weird - and probably couldn't stand on their rear legs as the description claims.

    Started by IainC, 04.05.19 17:21
    • Replies: 5
    • Views: 7,061
    topgearfan
    06.05.19 18:06 Go to last post

  15. Come on buck the game up...

    In the last hour the game has frozen and Ive had to relog 5 times using Internet Explorer - its no better with firefox. For some considerable time at...

    Started by MaelstromJ, 05.05.19 14:04
    • Replies: 3
    • Views: 5,996
    topgearfan
    06.05.19 18:05 Go to last post

  16. Coop games lag, and generals troop load issues

    Noticed problems during event while playing with people from australia or europe on coop games, the general loads sometime hangs on confirm, some...

    Started by Daniel_11, 04.05.19 20:09
    • Replies: 0
    • Views: 5,908
    Daniel_11
    04.05.19 20:09 Go to last post

  17. Post Cant click on the merchant

    Hi can anyone help me, Since the easter event I click on the merchant icon at the bottom of the screen but nothing happens. I have logged this...

    Started by Thor2go, 02.05.19 07:27
    • Replies: 2
    • Views: 8,355
    Thor2go
    02.05.19 15:26 Go to last post

  18. Horseback - not finalizing after killed all camps

    I killed all the camps, but for some reason the adv did not ended... I got back to home and come back to adv, did close the chrome, logged again...

    Started by Oyugami, 02.05.19 15:17
    • Replies: 0
    • Views: 6,655
    Oyugami
    02.05.19 15:17 Go to last post

  19. Spring Park: No effect beyond 2nd one

    Buying and placing a third Spring Park does not decrease cooldown phase - it remains to be 23h 30 min. but should be 15h 40 min (with 3) or 11h 45...

    Started by Wuselwirbel, 01.05.19 01:50
    • Replies: 1
    • Views: 5,090
    viax
    01.05.19 12:17 Go to last post

  20. Cant right in chat

    Hi I got no right bar in gilled or chat

    Started by graceland, 29.04.19 15:55
    • Replies: 1
    • Views: 4,925
    BB_Torkav
    29.04.19 16:24 Go to last post
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