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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

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  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 159
    • Views: 3,381
    Mendosino
    Today 16:51 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. Chem blast charges dont destroy otherworldly crystal formations

    This will be a blast except it isnt. Made 100 of the Chem blast charges mark iv, nothing happens when you apply them. Logged off and on, no effect. ...

    Started by Brejlovec, 16.12.24 19:31
    • Replies: 0
    • Views: 2,582
    Brejlovec
    16.12.24 19:31 Go to last post

  2. Bug with Scouting Party quest

    Hello, Need to buy two Explorers, to complete the Scouting Party quest, but the "Buy" button / tab is greyed out. How do i resolve this?

    Started by NSPandit, 12.12.24 06:18
    1 Attachment(s)
    • Replies: 3
    • Views: 5,980
    Schiwi
    12.12.24 11:53 Go to last post

  3. Guildfest rewards issue

    My guild on sandycover ranked with Gold rank but got silver rank rewards

    Started by Shadowvzs87, 09.12.24 09:10
    2 Pages •
    1 2
    • Replies: 18
    • Views: 19,954
    Mortallicus
    10.12.24 21:36 Go to last post

  4. Achievments

    How much "Cheer harder" we need for "Crowd Pleasing Harder"? Comment says "Use Cheer Harder! 25 times" but counter here is up to 50... And "Crowd...

    Started by vvn_jr, 02.12.24 12:23
    • Replies: 3
    • Views: 3,485
    Urd123
    04.12.24 20:00 Go to last post

  5. Thumbs down Weekly Ship Missing After Update

    To BB, if anyone there cares, which I doubt. Do you think that you might be able to implement a game update without breaking something? The...

    Started by Kafka-, 27.11.24 13:02
    • Replies: 6
    • Views: 3,956
    BB_Kumakun
    30.11.24 10:15 Go to last post

  6. Error

    Never seen this before: Error abort("both async and sync fetching of the wasm failed") at Error at jsStackTrace...

    Started by Micwei, 29.11.24 14:10
    1 Attachment(s)
    • Replies: 1
    • Views: 5,476
    BB_Kumakun
    30.11.24 10:14 Go to last post

  7. 4 building licenses short since Guild Fest started

    Anyone else notice this? I think the guild fest grounds, and the 3 banners on the island took up licenses. I went to rebuild collapsed mines today...

    Started by Kraatz, 30.11.24 00:59
    event, licenses
    • Replies: 3
    • Views: 4,892
    BB_Kumakun
    30.11.24 10:10 Go to last post

  8. Game update 27/11/24

    I sincerely hope that this is not the deactivation of the Halloween event! Those of us with accounts on Sandycove are still sitting on piles of...

    Started by Nogbad, 27.11.24 05:24
    • Replies: 1
    • Views: 3,022
    MuffinMule
    27.11.24 07:13 Go to last post

  9. Ghost lantern

    Delete the post, error. I'm sorry

    Started by Igracic01, 18.11.24 18:01
    • Replies: 2
    • Views: 2,399
    Igracic01
    18.11.24 19:25 Go to last post

  10. Impossible to login to game without at least an hours wait!

    Come on guys get your server sorted! The delay to get logged in to the game at the moment is a joke and will drive people to find new games to play....

    Started by Wotaplonker, 07.11.24 01:00
    • Replies: 5
    • Views: 29,083
    AlexSunshine
    16.11.24 21:12 Go to last post

  11. Books having no effect.

    Two books offbeat roads Hero Ore intended to increase the chances of finding titanium ore on long treasure hunts are nt working correctly....

    Started by MaelstromJ, 04.09.24 14:53
    • Replies: 3
    • Views: 4,039
    MaelstromJ
    06.11.24 14:34 Go to last post

  12. Uncleared outbid notices

    Any idea when this mass of Outbid notices ( dated from January 2023) is going to be cleared from my inbox. Its nearly two years now. I can't remember...

    Started by MaelstromJ, 04.09.24 15:03
    • Replies: 1
    • Views: 5,674
    MaelstromJ
    05.11.24 23:49 Go to last post

  13. Angry The recharge has not arrived ~ It has been 3 days

    Double recharge activity on October 30. It hasn't arrived yet I've been emailing for three days. And no one got back to me

    Started by fengchen, 02.11.24 07:56
    • Replies: 0
    • Views: 4,333
    fengchen
    02.11.24 07:56 Go to last post

  14. Starfall - Residue Processing

    Hi, I'm currently busy with the new Starfall quest, I am at the part "Residue Processing" where I need to craft a Basic Compendium of Starfall...

    Started by Danus1986, 30.01.24 16:10
    4 Pages •
    1 2 3 ... 4
    1 Attachment(s)
    • Replies: 33
    • Views: 89,467
    Danus1986
    30.10.24 15:09 Go to last post

  15. SandyCove Down?

    Is it me, or is the server down? Surely not, day 2 of event? Back up now - lost a morning :(

    Started by Kafka-, 22.10.24 12:30
    • Replies: 2
    • Views: 7,340
    Kebabtomte
    25.10.24 13:23 Go to last post

  16. Misty Cake LEVEL 80

    NO MMC ENEMY!!!!

    Started by rbkuki, 24.10.24 18:11
    • Replies: 0
    • Views: 2,905
    rbkuki
    24.10.24 18:11 Go to last post

  17. Event Countdown

    Event countdown is only showing 14 days, Event calendar says 21 days.

    Started by DorotheusII, 21.10.24 13:05
    • Replies: 0
    • Views: 2,860
    DorotheusII
    21.10.24 13:05 Go to last post

  18. Settler Time ? Issue with time of some queued items

    Oil Mill, Smoke House, and Snack Stand (maybe others that I havnt seen) All these buildings show queue times in the 1000s of days. example of...

    Started by LordCerveau, 30.09.24 16:52
    • Replies: 1
    • Views: 5,923
    Micwei
    30.09.24 18:19 Go to last post

  19. Server Down Again

    Hi, Another weekend another failure for BlueByte server. Are you not ashamed, do you have no shame. When will it be fixed? My guess is Monday...

    Started by myboro, 27.07.24 13:59
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 30,798
    MuffinMule
    25.09.24 23:39 Go to last post

  20. Something wrong with boxes

    By random I noticed till error. I have two Gift Christmas tree, and I only get one Gift Christmas Tree Box. And then I have two celebrative...

    Started by Ames_84, 24.09.24 14:51
    • Replies: 1
    • Views: 2,773
    Qualan
    24.09.24 18:03 Go to last post
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