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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,489
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,901
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,289
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,395
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,400
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,282
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Upgrading copper mines

    Don't know if this is a bug, but when did they change the resources required to upgrade copper mines from tools to pinewood planks? I must have...

    Started by Vervain, 03.12.18 20:43
    • Replies: 2
    • Views: 3,649
    Vervain
    04.12.18 07:54 Go to last post

  2. Weekly challenge won't die.

    I've been waiting patiently for the "quest failed" arrow that other people have been complaining about, but my current quest just won't die. ...

    Started by Wulfmeister, 03.12.18 14:00
    • Replies: 3
    • Views: 3,985
    Wulfmeister
    03.12.18 17:28 Go to last post

  3. Design flaw: Settler HQ token upgrades

    As well as providing pop, the Settler HQ acts as a storehouse and, therefore, is not 'movable'. The only way to reposition one is to demolish it...

    Started by Madorosu, 02.12.18 15:01
    • Replies: 5
    • Views: 7,661
    Wulfmeister
    03.12.18 13:55 Go to last post

  4. Scouting Post

    the time after the second building was incorrectly calculated. one building 100% = 48 hours two building 200% = 24 hours thre buildigs 300% = 16...

    Started by cecovlvo, 02.12.18 08:32
    1 Attachment(s)
    • Replies: 2
    • Views: 1,956
    cecovlvo
    02.12.18 21:43 Go to last post

  5. Rare Building Sale - incorrect info.

    We have incomplete and conflicting/inaccurate information being displayed: Note the capacity of the Arabian Palace: as compared to Also,...

    Started by Wulfmeister, 30.11.18 13:43
    • Replies: 5
    • Views: 7,391
    rosee
    01.12.18 11:54 Go to last post

  6. Blank Trade Office

    My trade office keeps showing up blank so I am unable to buy anything. I can make offers (and have them accepted) but I can't see them until they...

    Started by Moonlitrush, 26.11.18 20:26
    • Replies: 3
    • Views: 3,951
    Moonlitrush
    27.11.18 07:56 Go to last post

  7. 26-11-2018 bug

    Hi, after todays "hot fix" I can not continue my The People of the Mountain, game only gives option to revert it to start menu so its imposible load...

    Started by PrzeM, 26.11.18 16:11
    2 Pages •
    1 2
    • Replies: 11
    • Views: 18,908
    Xibor
    27.11.18 00:10 Go to last post

  8. Hotfix

    Once again I cannot play because of a hotfix going on. Do not get me wrong I understand fixes have to be carried out and now and again it can be...

    Started by bullybeef, 26.11.18 14:31
    2 Pages •
    1 2
    • Replies: 10
    • Views: 7,516
    rathbone93
    26.11.18 23:38 Go to last post

  9. Daily quest (not so daily)

    Has anyone else noticed that sometimes the daily quests are not appearing after logging in on a new day?

    Started by PELIAS, 26.11.18 01:30
    • Replies: 1
    • Views: 6,514
    Ozzymandeus
    26.11.18 06:45 Go to last post

  10. New Training Grounds doubles training times, not decreases them

    i bought 2 elite playgrounds and have to do an quest : make 240 knight time shows prntscr.com/lkmia0 i put an Mr. Meyer buff on and shows ...

    Started by Orca45, 20.11.18 10:50
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 53,905
    amazola
    25.11.18 13:01 Go to last post

  11. Combat calculation is wrong

    A Field Medic Gen has an attack damage of 120-120. A Sabrerattler has a heath of 30. Before: prntscr.com/lmc69y After : prntscr.com/lmc8pr ...

    Started by Bonnefoy2g, 24.11.18 08:23
    • Replies: 4
    • Views: 10,078
    topgearfan
    24.11.18 19:10 Go to last post

  12. Shop shows white page when redirect to steam payment

    Hi, When trying to buy gems in the shop the stream payment page is blank. I've tried to do the following: * reinstalled game from steam *...

    Started by HKAndersen, 24.11.18 14:01
    • Replies: 3
    • Views: 8,843
    topgearfan
    24.11.18 18:45 Go to last post

  13. Weekly Challenge sub-quest completed?

    I just clicked complete on the Resource Delivery sub-quest from the Kingdom Defence W.C. However, I haven't made a single mortar, I haven't...

    Started by Budgy, 24.11.18 10:43
    • Replies: 1
    • Views: 6,331
    Kit_
    24.11.18 11:33 Go to last post

  14. Weekly challenges - no sub quests

    no ship for weekly challenges here and no sub quest open http://prntscr.com/lkqlx4

    Started by ApostolisM, 20.11.18 15:16
    5 Pages •
    1 2 3 ... 5
    • Replies: 42
    • Views: 107,198
    TheBrainless
    22.11.18 21:54 Go to last post

  15. An error was detected on this zone. Please try again

    After the update today i am unable to log on and get the message "An error was detected on this zone. Please try again" in a popup box. I am using...

    Started by BoddingtonUK, 20.11.18 10:23
    5 Pages •
    1 2 3 ... 5
    login
    • Replies: 49
    • Views: 439,227
    Queue_Jumper
    20.11.18 13:24 Go to last post

  16. Northisle chat is missing

    Hi I have no chat tabs and not even a news tab on this server is anyone else having probs aswell? http://prntscr.com/ljupia

    Started by Fahari, 18.11.18 15:09
    2 Pages •
    1 2
    • Replies: 11
    • Views: 25,972
    Xibor
    18.11.18 20:59 Go to last post

  17. Got the same daily quests for 2 slots, but they both stuck

    Hi, I got 2 quests for daily asking me to gather 17o titanium, after I did that both quests stuck and can't be completed, I did log out and log in...

    Started by TheVictorious, 18.11.18 19:44
    • Replies: 0
    • Views: 5,046
    TheVictorious
    18.11.18 19:44 Go to last post

  18. Refilling deposits

    Don't know if this has been discussed yet, but here's what I think is a bug: When refilling multiple deposits, say, meat; when you set the amount...

    Started by MiguelAlvarez, 23.10.18 21:14
    • Replies: 7
    • Views: 11,192
    LOVEthing
    18.11.18 11:41 Go to last post

  19. economy probs

    before the aniversary event started my water and wheat production was positive. IE water was +2k every 12hrs and wheat feilds never depleted cause...

    Started by cliff60, 04.11.18 10:02
    • Replies: 7
    • Views: 3,279
    Thejollyone
    13.11.18 08:07 Go to last post

  20. Excelsior alternative skins buff

    For some time now i noticed that the excelsior was not showing me how much time left i have on the alternative skin buff i buy with coins, is this...

    Started by Fanfas, 23.10.18 13:48
    • Replies: 5
    • Views: 7,367
    Jevgo
    12.11.18 19:43 Go to last post
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