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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,138
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,326
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,223
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,290
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,409
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,084
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Missing Dynamite ETC

    Finished People of the Mountain and received my dynamite in star menu but when I returned to home dynamite was missing. 1 Does anybody know what...

    Started by polarbarez, 12.12.18 18:55
    • Replies: 2
    • Views: 2,023
    Xibor
    12.12.18 20:18 Go to last post

  2. The vanishing bounty hunter bug?

    Bounty hunter was added to the guild section of the merchant a while ago and several people, myself included, bought a few for 100 guild coins for...

    Started by lordloocan, 08.12.18 16:07
    • Replies: 6
    • Views: 4,052
    Mannerheim
    09.12.18 17:12 Go to last post

  3. log in

    just keep getting the connection failed message .. is server down ??

    Started by lost4sole, 09.12.18 13:55
    • Replies: 0
    • Views: 1,633
    lost4sole
    09.12.18 13:55 Go to last post

  4. Endless coal mine ignoring faster mining above lvl 1

    I just bought an endless coal mine and built it on a deposit that can be mined 100% faster, it was giving 2 every cycle at lvl 1, lvl 2 it was giving...

    Started by Steve1077, 08.12.18 21:45
    • Replies: 4
    • Views: 5,014
    Steve1077
    08.12.18 22:26 Go to last post

  5. Angry What on earth is going on with the game

    :mad: Not sure if anyone else is having issues as bad as mine, I do know that some are having to double click on everything but this is ridiculous. ...

    Started by Lizaard, 06.12.18 14:24
    • Replies: 8
    • Views: 7,693
    cheethamhill
    08.12.18 02:36 Go to last post

  6. game will not load

    i cleanend the cookies and cache and everything and still when i press play the game does not load please fix this and i hope for them i will not...

    Started by heinwe, 06.12.18 14:47
    • Replies: 0
    • Views: 1,711
    heinwe
    06.12.18 14:47 Go to last post

  7. Position of the spot for a buffs become bad

    Do not know how was before (a few months earlier), but now I have noticed a slight harder buffing. I can see now 4 potential spots around the...

    Started by Fafarona, 05.12.18 23:06
    • Replies: 2
    • Views: 3,215
    Fafarona
    05.12.18 23:28 Go to last post

  8. Upgrading copper mines

    Don't know if this is a bug, but when did they change the resources required to upgrade copper mines from tools to pinewood planks? I must have...

    Started by Vervain, 03.12.18 20:43
    • Replies: 2
    • Views: 3,684
    Vervain
    04.12.18 07:54 Go to last post

  9. Weekly challenge won't die.

    I've been waiting patiently for the "quest failed" arrow that other people have been complaining about, but my current quest just won't die. ...

    Started by Wulfmeister, 03.12.18 14:00
    • Replies: 3
    • Views: 4,033
    Wulfmeister
    03.12.18 17:28 Go to last post

  10. Design flaw: Settler HQ token upgrades

    As well as providing pop, the Settler HQ acts as a storehouse and, therefore, is not 'movable'. The only way to reposition one is to demolish it...

    Started by Madorosu, 02.12.18 15:01
    • Replies: 5
    • Views: 7,707
    Wulfmeister
    03.12.18 13:55 Go to last post

  11. Scouting Post

    the time after the second building was incorrectly calculated. one building 100% = 48 hours two building 200% = 24 hours thre buildigs 300% = 16...

    Started by cecovlvo, 02.12.18 08:32
    1 Attachment(s)
    • Replies: 2
    • Views: 1,991
    cecovlvo
    02.12.18 21:43 Go to last post

  12. Rare Building Sale - incorrect info.

    We have incomplete and conflicting/inaccurate information being displayed: Note the capacity of the Arabian Palace: as compared to Also,...

    Started by Wulfmeister, 30.11.18 13:43
    • Replies: 5
    • Views: 7,426
    rosee
    01.12.18 11:54 Go to last post

  13. Blank Trade Office

    My trade office keeps showing up blank so I am unable to buy anything. I can make offers (and have them accepted) but I can't see them until they...

    Started by Moonlitrush, 26.11.18 20:26
    • Replies: 3
    • Views: 3,974
    Moonlitrush
    27.11.18 07:56 Go to last post

  14. 26-11-2018 bug

    Hi, after todays "hot fix" I can not continue my The People of the Mountain, game only gives option to revert it to start menu so its imposible load...

    Started by PrzeM, 26.11.18 16:11
    2 Pages •
    1 2
    • Replies: 11
    • Views: 18,957
    Xibor
    27.11.18 00:10 Go to last post

  15. Hotfix

    Once again I cannot play because of a hotfix going on. Do not get me wrong I understand fixes have to be carried out and now and again it can be...

    Started by bullybeef, 26.11.18 14:31
    2 Pages •
    1 2
    • Replies: 10
    • Views: 7,576
    rathbone93
    26.11.18 23:38 Go to last post

  16. Daily quest (not so daily)

    Has anyone else noticed that sometimes the daily quests are not appearing after logging in on a new day?

    Started by PELIAS, 26.11.18 01:30
    • Replies: 1
    • Views: 6,540
    Ozzymandeus
    26.11.18 06:45 Go to last post

  17. New Training Grounds doubles training times, not decreases them

    i bought 2 elite playgrounds and have to do an quest : make 240 knight time shows prntscr.com/lkmia0 i put an Mr. Meyer buff on and shows ...

    Started by Orca45, 20.11.18 10:50
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 54,110
    amazola
    25.11.18 13:01 Go to last post

  18. Combat calculation is wrong

    A Field Medic Gen has an attack damage of 120-120. A Sabrerattler has a heath of 30. Before: prntscr.com/lmc69y After : prntscr.com/lmc8pr ...

    Started by Bonnefoy2g, 24.11.18 08:23
    • Replies: 4
    • Views: 10,165
    topgearfan
    24.11.18 19:10 Go to last post

  19. Shop shows white page when redirect to steam payment

    Hi, When trying to buy gems in the shop the stream payment page is blank. I've tried to do the following: * reinstalled game from steam *...

    Started by HKAndersen, 24.11.18 14:01
    • Replies: 3
    • Views: 8,884
    topgearfan
    24.11.18 18:45 Go to last post

  20. Weekly Challenge sub-quest completed?

    I just clicked complete on the Resource Delivery sub-quest from the Kingdom Defence W.C. However, I haven't made a single mortar, I haven't...

    Started by Budgy, 24.11.18 10:43
    • Replies: 1
    • Views: 6,357
    Kit_
    24.11.18 11:33 Go to last post
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