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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 39,709
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 155,832
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,378,822
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 169,568
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 781,660
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 185,446
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. no chats at all

    http://prntscr.com/k9e81e is it normal?

    Started by Emou, 22.07.18 00:28
    • Replies: 2
    • Views: 1,247
    Thejollyone
    23.07.18 15:06 Go to last post

  2. Header for adventure absent.

    Hello Settlers support team. I have a problem with adventure. Previously I am performed a lot of "Horseback" adventures, and everything was fine....

    Started by Alexd77, 21.07.18 17:38
    1 Attachment(s)
    • Replies: 1
    • Views: 894
    lordloocan1
    21.07.18 17:43 Go to last post

  3. Island not loading - unable to finish last World Cup 2018 chain event

    The last quest in the chain is to collect 1000 collectable off my island. For some reason this morning my island is not loading, all was OK last...

    Started by Ammy75, 17.07.18 06:31
    1 Attachment(s)
    • Replies: 2
    • Views: 1,693
    Ammy75
    17.07.18 17:27 Go to last post

  4. Unable to Login

    Hi been trying for 30 mins and all i get is connection to server errors and then eventually it boots back to the main website "connection to...

    Started by Chief_Rob, 16.07.18 14:43
    • Replies: 2
    • Views: 8,799
    BB_Saqui
    17.07.18 09:58 Go to last post

  5. Bug in Unknown Regions Adventure ?

    Hi, I started Unknown Regions Adventure and based on the main quest and tutorial on wiki...

    Started by Smrtihlav, 27.06.18 10:15
    • Replies: 7
    • Views: 40,535
    moreon
    16.07.18 19:20 Go to last post

  6. Snack Stand Duplicate Bonus does not work

    I bought and placed the second snack stand, but the production time is not changed. The stadium snack production time is still 1 day 11 hour 30 min....

    Started by GeorgeVonGruby, 16.07.18 02:51
    • Replies: 5
    • Views: 12,010
    MOD_Daz
    16.07.18 10:44 Go to last post

  7. Pathfinder task - Morale Boot Camp - bug

    Task requires ... Complete 1 single player non-mini-mission Just completed At the Foot of the Mountain - MCC campaign venture 1 This is...

    Started by luckydiddy, 16.07.18 08:05
    • Replies: 1
    • Views: 1,378
    Kit_
    16.07.18 08:39 Go to last post

  8. Football achievements 2018

    They appear to have closed off in the last few minutes. Now showing 13/13, and no longer able to pursue the outstanding two which were the calendar...

    Started by MuffinMule, 13.07.18 21:23
    • Replies: 6
    • Views: 2,088
    Xibor
    15.07.18 21:47 Go to last post

  9. new sector hasnt given me more building licences

    i explored the new sector, put a storage barn on it and it wont give me the extra building licences. i cant even put a provisional house in the...

    Started by BellexiaLyrica, 05.07.18 08:23
    2 Pages •
    1 2
    • Replies: 10
    • Views: 8,701
    BellexiaLyrica
    14.07.18 13:11 Go to last post

  10. Mountain Lab MCC

    this is my fourth run at the MCC chain but this time for some reason there is an addition to Mountain Labrinth, Deep Snow as normal but today I have...

    Started by cheethamhill, 10.07.18 11:47
    • Replies: 2
    • Views: 2,219
    cheethamhill
    11.07.18 03:42 Go to last post

  11. Rowdy Fans Level 50

    Hello, I am at Level 50, and have today's "A Host of Responsibilities" task as "Rowdy Fans - Delegate 80 Heavy Infantry". I cannot produce "Heavy...

    Started by razorless, 06.07.18 11:40
    3 Pages •
    1 2 3
    • Replies: 23
    • Views: 16,074
    razorless
    09.07.18 18:09 Go to last post

  12. I found some mistakes in visual representation.

    Hello Settlers support team. 1.Geologist->Skill tree->Quality Gold Mineshafts. In description you can see "finding coal", but really "finding...

    Started by Alexd77, 09.07.18 08:38
    3 Attachment(s)
    • Replies: 0
    • Views: 1,060
    Alexd77
    09.07.18 08:38 Go to last post

  13. The housing Problem Quest and negative progression

    I have build a residence and than removed it, the progress of the quest increase to 10/3000, but after the residence was removed it become -10/3000....

    Started by Telemaco, 28.06.18 12:39
    • Replies: 8
    • Views: 43,536
    Kammiesama
    08.07.18 23:07 Go to last post

  14. Steady Supply BUG

    Hi there! I sent last night a report of a bug in a "'Host of a responsibility"' quest. As i finished "Rowdy Fans", i produced 400 swordsman, that...

    Started by Dimitrije_Mile, 08.07.18 10:48
    bug, quest
    • Replies: 3
    • Views: 10,306
    Philpend
    08.07.18 12:49 Go to last post

  15. Steady supply qest won't fnish

    I have all the requirements to finish the steady supply quest, all three boxes are green but i do not get to a new window where I can finish this...

    Started by Philpend, 08.07.18 12:31
    1 Attachment(s)
    • Replies: 1
    • Views: 2,036
    Philpend
    08.07.18 12:46 Go to last post

  16. Red face Efficient Traps buff(time halved)

    For the past week the efficient traps buff is only giving half the time , ie. 9 hours instead of 18 on friends building. Is this a bug , or has BB...

    Started by Nikosis, 06.07.18 14:18
    • Replies: 1
    • Views: 1,878
    kke2100
    07.07.18 13:17 Go to last post

  17. Unknown regions debuff

    Unknown regions debuff After applying the first two de buffs, I found when resuming the adventure the next day that the buffs had returned to the...

    Started by Kriegor, 06.07.18 04:47
    • Replies: 2
    • Views: 1,673
    Kriegor
    07.07.18 01:45 Go to last post

  18. Football daily quests

    I can't cancel a quest that I don't want to do. Am I not supposed to be able to do that or is something wrong?

    Started by MorellaCarter, 01.07.18 07:24
    2 Pages •
    1 2
    • Replies: 10
    • Views: 18,797
    Nogbad2
    06.07.18 21:10 Go to last post

  19. Today's door will not open, no reason given

    I am trying to open the door the 3rd, which is today. There is a timer under it. I had this happen on the 28th also. And the 1st would not open. I at...

    Started by Stoutman1, 04.07.18 00:41
    • Replies: 3
    • Views: 3,225
    BB_Saqui
    05.07.18 12:37 Go to last post

  20. Lost account!!!

    Help me to get back to my level 18 account, and not start again on level 1. What did I do wrong? My username is Teddybug. I don't want to start...

    Started by TeddybugII, 04.07.18 15:36
    • Replies: 1
    • Views: 2,819
    lordloocan
    05.07.18 10:37 Go to last post
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