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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,196
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,340
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,281
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,363
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,460
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,111
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Weekly challenges - no sub quests

    no ship for weekly challenges here and no sub quest open http://prntscr.com/lkqlx4

    Started by ApostolisM, 20.11.18 15:16
    5 Pages
    1 2 3 ... 5
    • Replies: 42
    • Views: 107,691
    22.11.18 21:54 Go to last post
  2. An error was detected on this zone. Please try again

    After the update today i am unable to log on and get the message "An error was detected on this zone. Please try again" in a popup box. I am using...

    Started by BoddingtonUK, 20.11.18 10:23
    5 Pages
    1 2 3 ... 5
    login
    • Replies: 49
    • Views: 440,531
    20.11.18 13:24 Go to last post
  3. Northisle chat is missing

    Hi I have no chat tabs and not even a news tab on this server is anyone else having probs aswell? http://prntscr.com/ljupia

    Started by Fahari, 18.11.18 15:09
    2 Pages
    1 2
    • Replies: 11
    • Views: 26,058
    18.11.18 20:59 Go to last post
  4. Got the same daily quests for 2 slots, but they both stuck

    Hi, I got 2 quests for daily asking me to gather 17o titanium, after I did that both quests stuck and can't be completed, I did log out and log in...

    Started by TheVictorious, 18.11.18 19:44
    • Replies: 0
    • Views: 5,060
    18.11.18 19:44 Go to last post
  5. Refilling deposits

    Don't know if this has been discussed yet, but here's what I think is a bug: When refilling multiple deposits, say, meat; when you set the amount...

    Started by MiguelAlvarez, 23.10.18 21:14
    • Replies: 7
    • Views: 11,243
    18.11.18 11:41 Go to last post
  6. economy probs

    before the aniversary event started my water and wheat production was positive. IE water was +2k every 12hrs and wheat feilds never depleted cause...

    Started by cliff60, 04.11.18 10:02
    • Replies: 7
    • Views: 3,331
    13.11.18 08:07 Go to last post
  7. Excelsior alternative skins buff

    For some time now i noticed that the excelsior was not showing me how much time left i have on the alternative skin buff i buy with coins, is this...

    Started by Fanfas, 23.10.18 13:48
    • Replies: 5
    • Views: 7,398
    12.11.18 19:43 Go to last post
  8. Scouting Post vs. Premium

    In our guild we have discussed this: It seem that if you are Premium then the Scouting Post gives no bonus at all, we are quite a few experiencing...

    Started by fblfvelfv, 30.10.18 10:12
    2 Pages
    1 2
    • Replies: 12
    • Views: 26,338
    12.11.18 13:59 Go to last post
  9. Pumpkin Cemetery loses pumpkins/doesn't refill

    Greetings, For a few days now my Noble Pumpkin Cemetries are losing Pumpkins randomly. I always make sure to have the same amount of pumpkins...

    Started by Xadro, 30.10.18 13:00
    2 Pages
    1 2
    • Replies: 14
    • Views: 36,172
    11.11.18 02:42 Go to last post
  10. Angry Losing XP

    Last night I finished a Treasure of Wisdom adventure. With over 2 million still to go to get to level 71, I was surprised to see that on collecting...

    Started by Brotherjon, 09.11.18 11:24
    • Replies: 3
    • Views: 2,110
    10.11.18 10:05 Go to last post
  11. More Supreme Golems is not counting the kill

    I got an issue with last quest of killing Supreme Golem, I able to kill that golem and was able to finish achievement but the quest itself is not...

    Started by TheVictorious, 07.11.18 16:09
    • Replies: 9
    • Views: 18,762
    08.11.18 20:37 Go to last post
  12. Snack Stand reset

    I had about 50 days of stadium snacks queued before the event, now it has reset to zero. Where are my snacks, where are my resources??? Same goes...

    Started by Thejollyone, 23.10.18 07:55
    4 Pages
    1 2 3 ... 4
    • Replies: 36
    • Views: 57,171
    08.11.18 20:03 Go to last post
  13. Guild ranks not able to change permissions to any ranks

    Hi one my guildies wants the right to send guild mails which is not a problem for me all ranks can invite anyways so was gonna give them all guild...

    Started by lulu10093, 06.11.18 14:04
    • Replies: 2
    • Views: 6,999
    07.11.18 15:27 Go to last post
  14. Thumbs down Laboratory eating up your hard-earned gems

    I decided to report this as bug after several people encouraged me post it here: I bought the Laboratory and i tried it out for the first time to...

    Started by DeTect, 06.11.18 08:08
    bug, gems, lag
    • Replies: 7
    • Views: 52,244
    07.11.18 15:19 Go to last post
  15. Scenarios Resource Master acheivement quest

    On this quest we are asked to gather 1 million resources via the scenario adventures. I refer you to the wiki pages for the loots on these: Twins...

    Started by Thejollyone, 19.04.15 16:31
    4 Pages
    1 2 3 ... 4
    • Replies: 30
    • Views: 204,526
    06.11.18 20:54 Go to last post
  16. Unable to complete More Greater Golems quest

    I had destroyed the Greater Golem today, and it is already started countdown timer, but the quest just cannot be end (or should i say the quest did...

    Started by QiRenChia, 31.10.18 13:35
    • Replies: 4
    • Views: 9,337
    31.10.18 16:27 Go to last post
  17. Restart warning displayed after the event

    This has happened a few times now over recent weeks. The following message is displayed approximately three quarters of an hour after a period of...

    Started by Madorosu, 07.12.16 01:37
    2 Pages
    1 2
    • Replies: 18
    • Views: 101,630
    31.10.18 03:26 Go to last post
  18. Problem logging in and starting the game

    Took . 30 mins to home page to come up Logged in game loaded 1st part now waiting sitting on 2nd screen .. only option is changelog ???

    Started by LordMaldat, 30.10.18 07:30
    • Replies: 4
    • Views: 6,550
    30.10.18 21:24 Go to last post
  19. Looming Danger lvl 36 Requirement

    Got today the quest with "Looming Danger" wanted to play it through, I am lvl 34 and have just seen it requires lvl 36. Even the Wiki Guides say...

    Started by Azusa, 30.10.18 00:03
    • Replies: 1
    • Views: 1,677
    30.10.18 11:25 Go to last post
  20. Wrong text in top bar for 'Country Saying' in Mayor - Collectible tab

    Text in top bar for 'Country Saying' is '+60 Population' prnt.sc/l7fqek

    Started by halv12, 18.10.18 08:38
    • Replies: 6
    • Views: 180,234
    29.10.18 10:32 Go to last post

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