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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,498
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,904
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,296
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,403
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,408
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,290
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Footprint of Lab

    Is the huge, epic workyard sized footprint of the lab (which is only actually the size of 2 wheatfields) intentional or a bug? ***ignore this lol...

    Started by Jim_B, 24.10.18 09:00
    • Replies: 4
    • Views: 14,771
    Xibor
    25.10.18 00:31 Go to last post

  2. Outpost buff timing not working properly

    I started a strong intel buff, waited for the notification to appear, then started TOW. https://prnt.sc/la28bp But when I checked on the...

    Started by Budgy, 24.10.18 20:26
    • Replies: 1
    • Views: 2,096
    Xibor
    24.10.18 20:30 Go to last post

  3. Thumbs down No chat/tabs after Hotfix - 23.10.2018

    There is no global, guild, trade or any other chat after hotfix...see screenshot: I've tried reload or clearing cache...looks stil the same...

    Started by sk_setttler, 23.10.18 16:03
    2 Pages •
    1 2
    2 Attachment(s)
    • Replies: 19
    • Views: 6,245
    _Aszbhar
    24.10.18 10:30 Go to last post

  4. Seasonal adventures dont give double XP

    Seasonal adventures dont give double XP ( TOK ) - and only got 1 elixir - and as expected 1 adventure.

    Started by halv12, 22.10.18 08:40
    2 Pages •
    1 2
    • Replies: 18
    • Views: 16,475
    topgearfan
    24.10.18 08:52 Go to last post

  5. No chat

    Since todays update i can't see any chat anymore. Niether world,trade,guild or anything. Anybody else having this problem.

    Started by Bartlettis, 16.10.18 15:12
    • Replies: 4
    • Views: 11,515
    Bartlettis
    16.10.18 15:33 Go to last post

  6. Thumbs down Bug with lack of adv funds in the Mountain Ventures

    Hello, started Mountain quest, this was my third out of 5 ventures, what I noticed if you want to play full version, you will not gain enough...

    Started by Fafarona, 08.10.18 22:27
    2 Pages •
    1 2
    • Replies: 11
    • Views: 76,577
    Xibor
    15.10.18 23:12 Go to last post

  7. Annoying information windows

    Is there anyway you can stop this from happening?

    Started by PELIAS, 13.10.18 20:11
    1 Attachment(s)
    • Replies: 3
    • Views: 11,035
    lordloocan
    15.10.18 07:46 Go to last post

  8. Field medic general icon not visible in post-combat message, has a placeholder icon

    Hi, The avatar of the Field Medic General doesn't show when reviewing battles. It displays a yellow banner with "place-holder" instead. ...

    Started by Elco, 01.10.18 15:03
    • Replies: 5
    • Views: 8,193
    _Aszbhar
    14.10.18 14:35 Go to last post

  9. Field Medic General is invisible when attacking or moving

    Just used Field Medic gen for the first time. Everything is normal except when I click on attack I cant see him moving, it says he is attacking but...

    Started by amazola, 02.10.18 13:51
    • Replies: 8
    • Views: 310,330
    Xibor
    09.10.18 22:17 Go to last post

  10. server zone crashed

    https://prntscr.com/l3w6dx click tick and you need to reload game ( if you can then get back in ) Merged

    Started by Harlequin1963, 09.10.18 08:19
    3 Pages •
    1 2 3
    1 Attachment(s)
    • Replies: 25
    • Views: 13,112
    Naveed1967
    09.10.18 16:03 Go to last post

  11. Third Eye not working

    Has anyone else had any issues using a Third Eye to remove permanent retro skins? Just doesn't seem to work here at all.

    Started by Kistelek, 01.10.18 12:17
    2 Pages •
    1 2
    • Replies: 10
    • Views: 12,968
    Kistelek
    06.10.18 17:32 Go to last post

  12. Cakes aren`t they all the same

    Wedding cake appears to be triggered ( accepted as being there) by one of the event buffs its 20:22 not 21:22! Merged

    Started by megadethmaniac, 05.10.18 19:22
    • Replies: 0
    • Views: 1,466
    megadethmaniac
    05.10.18 19:22 Go to last post

  13. Festival Hall production broken

    Festival hall works crazy, skips productions or buff additions. This time after two cycles instead of 102 gave 64 - which is less then basic...

    Started by Norton_C, 24.09.18 21:12
    5 Pages •
    1 2 3 ... 5
    • Replies: 40
    • Views: 60,250
    Mortallicus
    05.10.18 15:16 Go to last post

  14. Buffs not remaining for full term.

    I have noticed on several occasions that my buffs either self placing or for friends are running out well before time. I gather this is also...

    Started by Mortallicus, 15.05.15 12:48
    10 Pages •
    1 2 3 ... 10
    • Replies: 99
    • Views: 433,551
    PELIAS
    03.10.18 20:41 Go to last post

  15. Meadhall craftmens feast buff

    The buff Craftmens feast isnt working on the epicforge in its description its +100 % to all weaponsmiths including epic just used it and my forge...

    Started by hades8840, 02.10.18 13:51
    • Replies: 0
    • Views: 1,392
    hades8840
    02.10.18 13:51 Go to last post

  16. Baloons

    Just donated 1000 9:02 ish and its still not registered 9:08 on my counter.

    Started by megadethmaniac, 01.10.18 08:09
    2 Pages •
    1 2
    • Replies: 15
    • Views: 12,650
    Fox32
    01.10.18 16:50 Go to last post

  17. Impossible to do the event daily quest

    I don't have thoose adventures in my star, like "Retro Style" and "A new experience". But I have them for daily quest (1 active, 1 waiting). Is it...

    Started by Mizogin, 27.09.18 08:08
    • Replies: 2
    • Views: 2,420
    mariuszgolec
    27.09.18 21:27 Go to last post

  18. Anniversary Event - No Dough!

    20 explorers all returned after event started and only candles no dough! i have done 2 x arctic explosion adventures and still not one single piece...

    Started by Anorexia, 24.09.18 12:46
    3 Pages •
    1 2 3
    • Replies: 27
    • Views: 66,156
    cliff60
    27.09.18 10:13 Go to last post

  19. Achievement ''Entertainer'' not acquired

    Last night , shortly after midnight, a friend put a ''Petite Birthdaycake'' on my festival hal. Nevertheless the achievement ''Entertainer'' (Let...

    Started by Hemdoa, 26.09.18 11:54
    • Replies: 0
    • Views: 1,887
    Hemdoa
    26.09.18 11:54 Go to last post

  20. Thumbs down No Festival Hall / Aniversary building is missing

    Hi, I've tried everything - 15+min logout, clear cache, several refresh, different browser. Still no hall :mad: https://prnt.sc/ky5o1z ...

    Started by Dewoque, 24.09.18 16:20
    • Replies: 8
    • Views: 4,273
    rabitak
    26.09.18 09:20 Go to last post
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