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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,373
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,361
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,366
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,780
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,734
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,228
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Buffs not remaining for full term.

    I have noticed on several occasions that my buffs either self placing or for friends are running out well before time. I gather this is also...

    Started by Mortallicus, 15.05.15 12:48
    10 Pages
    1 2 3 ... 10
    • Replies: 99
    • Views: 434,341
    03.10.18 20:41 Go to last post
  2. Meadhall craftmens feast buff

    The buff Craftmens feast isnt working on the epicforge in its description its +100 % to all weaponsmiths including epic just used it and my forge...

    Started by hades8840, 02.10.18 13:51
    • Replies: 0
    • Views: 1,402
    02.10.18 13:51 Go to last post
  3. Baloons

    Just donated 1000 9:02 ish and its still not registered 9:08 on my counter.

    Started by megadethmaniac, 01.10.18 08:09
    2 Pages
    1 2
    • Replies: 15
    • Views: 12,736
    01.10.18 16:50 Go to last post
  4. Impossible to do the event daily quest

    I don't have thoose adventures in my star, like "Retro Style" and "A new experience". But I have them for daily quest (1 active, 1 waiting). Is it...

    Started by Mizogin, 27.09.18 08:08
    • Replies: 2
    • Views: 2,447
    27.09.18 21:27 Go to last post
  5. Anniversary Event - No Dough!

    20 explorers all returned after event started and only candles no dough! i have done 2 x arctic explosion adventures and still not one single piece...

    Started by Anorexia, 24.09.18 12:46
    3 Pages
    1 2 3
    • Replies: 27
    • Views: 66,390
    27.09.18 10:13 Go to last post
  6. Achievement ''Entertainer'' not acquired

    Last night , shortly after midnight, a friend put a ''Petite Birthdaycake'' on my festival hal. Nevertheless the achievement ''Entertainer'' (Let...

    Started by Hemdoa, 26.09.18 11:54
    • Replies: 0
    • Views: 1,903
    26.09.18 11:54 Go to last post
  7. Thumbs down No Festival Hall / Aniversary building is missing

    Hi, I've tried everything - 15+min logout, clear cache, several refresh, different browser. Still no hall :mad: https://prnt.sc/ky5o1z ...

    Started by Dewoque, 24.09.18 16:20
    • Replies: 8
    • Views: 4,332
    26.09.18 09:20 Go to last post
  8. Anniversary Event - First quest not completing

    Looks like first bug for new event prnt.sc/kxzxzl

    Started by geezer123, 24.09.18 09:29
    • Replies: 9
    • Views: 5,626
    26.09.18 06:20 Go to last post
  9. Hover text / tooltips not working

    Since the last update, many of these very useful facilities just don't work any more (I am using Chrome). Examples are - time to complete...

    Started by prehensile, 22.09.18 13:37
    • Replies: 1
    • Views: 1,807
    23.09.18 11:41 Go to last post
  10. PvP - combat preview

    Too often getting intercepted from adjacant zones when already in the 'agro zone' of original target :mad: Get your ingame tools to work according...

    Started by kke2100, 23.09.18 07:45
    • Replies: 0
    • Views: 3,820
    23.09.18 07:45 Go to last post
  11. chat server resetting

    Is anyone else having issues with the chat server mine has been resetting all day every few seconds cant write anything as it becomes unavailable...

    Started by ginny31, 11.09.18 15:21
    2 Pages
    1 2
    • Replies: 10
    • Views: 6,013
    21.09.18 17:52 Go to last post
  12. TO menu

    When I sell my resources I like to click though my storage so I can decide on what to sell and the amounts I want to sell. So I have my storage menu...

    Started by PELIAS, 20.09.18 13:39
    • Replies: 1
    • Views: 1,839
    21.09.18 05:58 Go to last post
  13. buff duration not showing on elite barracks with skunk

    bug after patch? cant see buff duration on elite barracks when i hover mouse on it after latest update ... prntscr.com/kw2n5i ... i have to go into...

    Started by luckydiddy, 19.09.18 06:08
    • Replies: 8
    • Views: 8,537
    19.09.18 20:37 Go to last post
  14. Temporary colony slot

    Has there been a change of recent, regarding temporary colony slots? Instead of getting locked after the very temporary colony is either conquered or...

    Started by Linerl, 05.06.17 17:53
    2 Pages
    1 2
    • Replies: 15
    • Views: 43,117
    19.09.18 07:08 Go to last post
  15. Cool bug with mr meijers

    youtube.com/watch?v=67l8GsTB8hQ

    Started by BeNais, 14.09.18 17:33
    • Replies: 0
    • Views: 2,375
    14.09.18 17:33 Go to last post
  16. Auto recovering generals - A Giant Battle

    I am currently doing A Giant Battle adventure and I use a lot of 1MMAs attacks to progress. And on few ocasions I've sent MMA attack and then after a...

    Started by Szaryx, 06.09.18 18:42
    • Replies: 0
    • Views: 1,903
    06.09.18 18:42 Go to last post
  17. Gems not updating

    Guess it been over 10 days since daily gems have been updating correctly. Thought it was me not remembering the last total but no it has been stuck...

    Started by Brexit, 31.08.18 07:52
    • Replies: 4
    • Views: 2,589
    03.09.18 15:22 Go to last post
  18. Can't build store on second new island

    I discovered all 4 new islands with explorers. Bought 4 island deeds and unlocked the new islands. I've built stores on 1, 3 and 4 (numbered in the...

    Started by t00tie, 22.08.18 12:19
    2 Pages
    1 2
    • Replies: 11
    • Views: 36,908
    31.08.18 15:02 Go to last post
  19. Account Deletion

    I want to Delete my account immediately, but, you have a 14 day holding period for your deletion process. That breaches all international law. I...

    Started by razorless, 31.08.18 02:13
    • Replies: 3
    • Views: 2,966
    31.08.18 08:48 Go to last post
  20. Bugged new sectors discovery

    I have already discovered sectors 10 to 16 it archipelago, bought 10 to 14, cleaned 15 from bandits and now I'm in the middle of cleaning 16, so I...

    Started by Ronny_cz, 25.08.18 07:59
    • Replies: 6
    • Views: 5,789
    28.08.18 22:48 Go to last post

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