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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 364,496
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 111,809
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 444,628
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,710,186
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,088,908
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 411,963
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. random chat box based bugs (again)

    these keep coming back, one seems to disable any form of keyboard input be it in chat, amounts in TO or placing deposits. It's somehow linked to...

    Started by Nogbad, 16.08.18 04:05
    • Replies: 1
    • Views: 3,682
    Schipperke
    16.08.18 14:28 Go to last post

  2. 1 up not working on ls

    for the past week my mms which has 1 up does not recover immediately on ls. This has happened on oil lamp and betrayed little tailor addys. not sure...

    Started by Crystaline23, 15.08.18 19:42
    • Replies: 0
    • Views: 2,146
    Crystaline23
    15.08.18 19:42 Go to last post

  3. building update, takes more then 7 days long

    Dear all. First of all my compliments for the excellent game. Around 3 of august corrent, i´ve put some of my buildings to upload to the next...

    Started by LORDRAGON, 15.08.18 13:24
    • Replies: 3
    • Views: 2,289
    LORDRAGON
    15.08.18 14:45 Go to last post

  4. Quest bug

    I have watched the battle report as the mission requests but the mission will not complete.

    Started by Fletcher5, 12.08.18 20:12
    • Replies: 6
    • Views: 5,848
    Soupssss
    13.08.18 22:56 Go to last post

  5. The king's letter

    Hello i received the e-mail i read it and deleted it before i reached the 800 settlers now i have 800 settlers but the "open window mail" is not...

    Started by Dragonwood, 01.08.18 06:56
    • Replies: 7
    • Views: 8,040
    Fletcher5
    12.08.18 16:48 Go to last post

  6. Adventure box-log out

    When on home island and an adventure ends that I had an LS in, the adventure box is still on my screen, when I click on it to try and close the box...

    Started by PELIAS, 04.08.18 16:14
    • Replies: 4
    • Views: 4,662
    halv12
    11.08.18 12:18 Go to last post

  7. Achievements lists not displaying correctly

    hi has anyone noticed the ali addy achivment is broken in the list https://prnt.sc/kbd0o1 1st and 3rd theif missing tow missing oil lamp and...

    Started by Betty_chook, 26.07.18 15:32
    2 Pages •
    1 2
    2 Attachment(s)
    • Replies: 10
    • Views: 21,010
    Paul_the_Pest
    10.08.18 20:18 Go to last post

  8. Impossible daily quest - mine titanium

    I'm Level 51 and just got a Daily Quest to mine 80 titanium. Since the titanium mine isn't available until Level 61 (and I'm not likely to gain 10...

    Started by RobD, 07.08.18 05:47
    • Replies: 9
    • Views: 9,349
    cliff60
    08.08.18 16:24 Go to last post

  9. Exclamation Unknown Regions bug after co-op update on 25th July 2018

    hello ... i just found a bug in MCC Unknown regions I have cleared 3 villages collected the furs at each and applied the buffs at each stage ...

    Started by luckydiddy, 26.07.18 10:34
    5 Pages •
    1 2 3 ... 5
    • Replies: 48
    • Views: 75,944
    Natola
    08.08.18 14:01 Go to last post

  10. Fruits of hardship does not get premium bonus

    No idea if its already reported bu if this is cast by a friend its 36hrs if that friend is on prem shouldnt a 10% bonus apply which it isnt

    Started by hades8840, 19.07.18 12:25
    • Replies: 4
    • Views: 4,621
    Dragavon
    07.08.18 13:55 Go to last post

  11. lucky explorer limit

    From my understanding the limit was 8 but because bb messed up that went to 9 now i have 8 did have 7 bought one during the football event with...

    Started by hades8840, 04.08.18 23:53
    3 Pages •
    1 2 3
    • Replies: 22
    • Views: 13,573
    Xibor
    06.08.18 21:49 Go to last post

  12. An Error Was Detected on This Zone.

    An Error Was Detected on This Zone. Please try Again. Anyone else having this issue? Been like this for at least 4 hours... >>> Screenshot >>>>...

    Started by ddac, 06.08.18 19:24
    • Replies: 2
    • Views: 2,514
    ddac
    06.08.18 21:33 Go to last post

  13. people of the mountain bug

    https://imgur.com/a/x2sTTkQ can you help me with that pls :(

    Started by pajdo11, 05.08.18 17:13
    1 Attachment(s)
    • Replies: 2
    • Views: 2,001
    pajdo11
    05.08.18 18:16 Go to last post

  14. Tomb Raiders - Camp 3

    Anyone else experiencing unexpected losses when attacking Camp 3 of TR with Nusala?

    Started by OleGit, 30.07.18 13:57
    • Replies: 7
    • Views: 4,605
    Kris3457
    01.08.18 06:25 Go to last post

  15. Star coins dont stack up

    I did a nords, and received 35763 experience points, and also 31 star coins. EVERY individual camp was killed with a star skilled general, which...

    Started by Ammok, 18.05.17 05:37
    7 Pages •
    1 2 3 ... 7
    • Replies: 63
    • Views: 209,054
    SnowBlizz
    29.07.18 09:45 Go to last post

  16. viewing epic forge

    I have a small issue with the epic forge, when i change production i cant see the full drop down menu even in full screen mode i cant. To view it i...

    Started by hades8840, 27.07.18 09:11
    • Replies: 5
    • Views: 3,989
    BB_Saqui
    27.07.18 15:45 Go to last post

  17. Retro skins still active

    The game update of this morning was supposed to deactivate the expired retro skins. However mine are still active, all of them. ...

    Started by Budgy, 25.07.18 09:40
    • Replies: 4
    • Views: 5,924
    BB_Saqui
    25.07.18 14:19 Go to last post

  18. Angry 'Endurance Training' achievement - Football 2018

    I opened all the doors in the fixture list and got all the rewards. On the last day, I was supposed to unlock the 'Endurance Training' achievement...

    Started by SillYcoNe, 18.07.18 12:54
    • Replies: 2
    • Views: 4,589
    lordloocan
    24.07.18 20:13 Go to last post

  19. no chats at all

    http://prntscr.com/k9e81e is it normal?

    Started by Emou, 22.07.18 00:28
    • Replies: 2
    • Views: 1,991
    Thejollyone
    23.07.18 15:06 Go to last post

  20. Header for adventure absent.

    Hello Settlers support team. I have a problem with adventure. Previously I am performed a lot of "Horseback" adventures, and everything was fine....

    Started by Alexd77, 21.07.18 17:38
    1 Attachment(s)
    • Replies: 1
    • Views: 1,441
    lordloocan1
    21.07.18 17:43 Go to last post
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