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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,672
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,950
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,532
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,850
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,693
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,398
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Broken wildlife

    I've noticed with the science event that wildlife is broken on adventures, all I'm seeing I normal wildlife. No Black Knights in Black Knights, No...

    Started by Dorotheus, 14.06.18 20:20
    • Replies: 0
    • Views: 9,560
    Dorotheus
    14.06.18 20:20 Go to last post

  2. economy overview isn't working properly

    Hi what has happened to the economy overview, I have changed nothing but now most things are in the red, Please can you fix as it is very annoying...

    Started by unicornlinzy1, 14.06.18 09:25
    • Replies: 3
    • Views: 5,082
    BB_Saqui
    14.06.18 11:24 Go to last post

  3. Moved: Book Material Production Boost

    Started by Elco, 14.06.18 09:54
    • Replies: -
    • Views: -
    Elco
    14.06.18 10:43 Go to last post

  4. Moved: captcha

    Just switched to a new laptop - I keep trying to log in to Settlers and everytime it says I have to complete the following Captcha - then it doesn't...

    Started by Cully, 12.06.18 13:33
    • Replies: -
    • Views: -
    Cully
    12.06.18 12:07 Go to last post

  5. certain buffs not showing correct duration until after refreshing isle

    When 2x2 buffs (Kitty Lure, Forest Offerings, Efficient Traps) are applied by a friend with premium buildings at first ONLY display duration...

    Started by kke2100, 12.06.18 05:58
    • Replies: 0
    • Views: 3,077
    kke2100
    12.06.18 05:58 Go to last post

  6. Weapon Crafting Guide working selectively

    Weapon Crafting Guide is supposed (according to its description) to affect many more buildings than it does. Currently, on my island it's adding...

    Started by Kris3457, 23.05.18 13:01
    • Replies: 8
    • Views: 13,840
    SSSecretSquirrel
    11.06.18 10:45 Go to last post

  7. Troops return in wrong general when using mercenaries

    On finishing Young Woodcutter I have an MMA and Nusala each recovering with one normal, barracks-trained recruit thanks to the First Aid skill. I...

    Started by PaulLG, 08.06.18 18:02
    • Replies: 2
    • Views: 6,283
    PaulLG
    09.06.18 09:38 Go to last post

  8. Roads sometimes visible and sometimes not

    Tried on different browsers/OS/servers - same result. When scrolling over map on home island then Roads are sometimes visible and next time you...

    Started by halv12, 23.05.18 13:31
    2 Pages •
    1 2
    • Replies: 16
    • Views: 59,438
    BB_Saqui
    04.06.18 15:44 Go to last post

  9. General with recovering skill is not recovering after 1st defeat

    does anyone else encounter that generals are not recovering after their first defeat when they are taught so? I first thought ok u forgot u...

    Started by Nolyka, 03.06.18 11:40
    • Replies: 1
    • Views: 2,538
    Madorosu
    03.06.18 12:29 Go to last post

  10. Moved: Weapon Crafting Guide not working as it should be

    Since last patch WCG is affecting only weaponsmiths (bronze,iron,steel,platinum,damascene). The rest of the buildings are not affected (xbows,...

    Started by The_Comedian_, 28.05.18 10:59
    • Replies: -
    • Views: -
    Kris3457
    28.05.18 10:19 Go to last post

  11. Hourglass

    I use Chrome. I'm having problems with the game getting stuck on the hour glass. It happens particularly when I buy something from Trade &...

    Started by Rosejane, 07.05.18 17:03
    • Replies: 4
    • Views: 15,065
    MOD_Daz
    27.05.18 15:48 Go to last post

  12. Landing general shuffles the others (already attacking) and makes havoc

    In YWC I had Mary and Anslem marching to their target camps when Dracul landed. Dracul took the spot in which Mary was placed! Both Mary and Anslem...

    Started by Kris3457, 24.05.18 09:46
    • Replies: 1
    • Views: 4,259
    PaulLG
    24.05.18 17:43 Go to last post

  13. guild chat disappearing regularly

    Many of us on newfoundland are having the problem that when we switch zones chat resets, and guild chat disappears entirely, regardless of whether we...

    Started by rathbone93, 11.05.18 02:52
    • Replies: 5
    • Views: 12,730
    BB_Saqui
    24.05.18 09:34 Go to last post

  14. Moved: New Health Bar Feedback

    Started by t00tie, 23.05.18 11:40
    • Replies: -
    • Views: -
    halv12
    23.05.18 12:53 Go to last post

  15. Somethings wrong :(

    Hi, wondering if anyone can help me when i log in Game freezes , then shuts down , reboots and starts Pc up PC works fine , ran scan etc ,...

    Started by twister_, 17.05.18 11:22
    • Replies: 8
    • Views: 6,160
    Xibor
    18.05.18 01:36 Go to last post

  16. Cannot login

    constantly asks me for a captcha that is nowhere to be seen. On top of that if I try to contact livesupport ... also a frigging captcha that IS...

    Started by Rhylian, 15.05.18 17:25
    • Replies: 0
    • Views: 10,198
    Rhylian
    15.05.18 17:25 Go to last post

  17. login daily reward is broken

    http://prntscr.com/jhnajm on this you see i mist the login that is what the game is saying but i login yesterday on day 6 and today is day 7 off that...

    Started by heinwe, 14.05.18 11:29
    • Replies: 1
    • Views: 7,428
    BB_Saqui
    14.05.18 12:14 Go to last post

  18. The fisherman and his wife

    The part of "end the curse" quest where you collect glowing herbs x3 collectibles , only gave 2 herbs instead of 3 so i cant make the last buff.The...

    Started by Flemishlion, 12.05.18 01:18
    • Replies: 3
    • Views: 28,867
    Xibor
    13.05.18 21:33 Go to last post

  19. "Bigger Deposits" not compatible with "Iron-Willed" Geologist

    Iron deposits are the same size as they were before this mini-event: EDIT: Sorry... never mind... my bad! I got mixed up with iron...

    Started by Madorosu, 04.05.18 14:19
    • Replies: 6
    • Views: 6,322
    BB_Saqui
    07.05.18 15:37 Go to last post

  20. Lost lost puppy

    some timeduring the wheat production phase my lost puppy quest disapperared from menu, refresh etc no effect, someone else in guild had same problem....

    Started by stonewaller, 04.05.18 21:13
    • Replies: 0
    • Views: 9,487
    stonewaller
    04.05.18 21:13 Go to last post
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