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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,362
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,361
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,365
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,734
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,674
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,175
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Moved: New Health Bar Feedback

    Started by t00tie, 23.05.18 11:40
    • Replies: -
    • Views: -
    23.05.18 12:53 Go to last post
  2. Somethings wrong :(

    Hi, wondering if anyone can help me when i log in Game freezes , then shuts down , reboots and starts Pc up PC works fine , ran scan etc ,...

    Started by twister_, 17.05.18 11:22
    • Replies: 8
    • Views: 6,281
    18.05.18 01:36 Go to last post
  3. Cannot login

    constantly asks me for a captcha that is nowhere to be seen. On top of that if I try to contact livesupport ... also a frigging captcha that IS...

    Started by Rhylian, 15.05.18 17:25
    • Replies: 0
    • Views: 10,224
    15.05.18 17:25 Go to last post
  4. login daily reward is broken

    http://prntscr.com/jhnajm on this you see i mist the login that is what the game is saying but i login yesterday on day 6 and today is day 7 off that...

    Started by heinwe, 14.05.18 11:29
    • Replies: 1
    • Views: 7,444
    14.05.18 12:14 Go to last post
  5. The fisherman and his wife

    The part of "end the curse" quest where you collect glowing herbs x3 collectibles , only gave 2 herbs instead of 3 so i cant make the last buff.The...

    Started by Flemishlion, 12.05.18 01:18
    • Replies: 3
    • Views: 28,909
    13.05.18 21:33 Go to last post
  6. "Bigger Deposits" not compatible with "Iron-Willed" Geologist

    Iron deposits are the same size as they were before this mini-event: EDIT: Sorry... never mind... my bad! I got mixed up with iron...

    Started by Madorosu, 04.05.18 14:19
    • Replies: 6
    • Views: 6,359
    07.05.18 15:37 Go to last post
  7. Lost lost puppy

    some timeduring the wheat production phase my lost puppy quest disapperared from menu, refresh etc no effect, someone else in guild had same problem....

    Started by stonewaller, 04.05.18 21:13
    • Replies: 0
    • Views: 9,513
    04.05.18 21:13 Go to last post
  8. One up skilll report 2 times

    After this weeks fixes and maint. I get a 2nd one-up report when having killed a gen with the one-up skill. The gen is revived for a very short time...

    Started by Urd123, 09.12.17 15:29
    2 Pages
    1 2
    • Replies: 16
    • Views: 31,125
    04.05.18 15:53 Go to last post
  9. One general dissapeared from my star menu

    1 MoMA is invisble (strage bug) - Today Morming (~10AM CEST) I accpected a BK ls from guild mate. - I heard the notification BK accepted, I sent a...

    Started by Pretenza, 29.04.18 14:33
    • Replies: 5
    • Views: 10,316
    02.05.18 10:45 Go to last post
  10. Geo found 2 mines, but quest counted only 1

    Quest: A Really Sharp Claw (short letters) --> Underground --> Find 5 Copper deposits. My Cons Geo found 2 Copper mines, but only 1 was counted in...

    Started by Syltom1, 28.04.18 18:12
    • Replies: 1
    • Views: 8,204
    28.04.18 19:15 Go to last post
  11. One of The Fisherman and his Wife ventures missing from my Star menu

    Started The Fisherman and his Wife quest chain long time ago, maybe 2 months or so. I have played 2 out 5 ventures and then decided to wait...

    Started by Davor11, 28.04.18 10:11
    • Replies: 0
    • Views: 506,527
    28.04.18 10:11 Go to last post
  12. Explorers taking scenic route?

    I've just logged into Nothisle much later than intended, so as all my explorers were sent out yesterday with an expected return time prior to the 3am...

    Started by Nogbad2, 28.04.18 04:53
    • Replies: 0
    • Views: 1,871
    28.04.18 04:53 Go to last post
  13. Reward

    I, have only just started the game, done everything asked built 3 pine foresters but did not get my reward so can not progress, please help.

    Started by Bushmantracker, 26.04.18 18:03
    • Replies: 2
    • Views: 23,394
    26.04.18 22:07 Go to last post
  14. Update Overun

    So we are now 12 mins into an overrun on todays stated times. Is this an error in the times given ( again ) is it SOT (Setters Own Time ) ?

    Started by maryam1, 26.04.18 06:13
    • Replies: 9
    • Views: 23,166
    26.04.18 06:57 Go to last post
  15. Unhappy Can't use hunter

    I have a lvl 2 hunter and lvl 2 butcher. I've put reindeer bait down, and the hunter is very close to a deposit of 250 meat, but no matter what I...

    Started by pdpnuts, 23.04.18 20:23
    • Replies: 4
    • Views: 13,432
    24.04.18 17:33 Go to last post
  16. The fishman and his wife - Dispelling Concoction - BUG

    I made the buff on the provision house, but it disapeared along with the herbs.... the herbs where collected at adv: http://prntscr.com/j8kp8m no...

    Started by Oyugami, 22.04.18 13:51
    • Replies: 1
    • Views: 10,179
    22.04.18 15:07 Go to last post
  17. DAily quests: Delegate X troops of Y type

    Something seems to be wrong with this type of quest lately. Login get the quest click on the green tick to pay the troops the button disappears and...

    Started by SSSecretSquirrel, 22.04.18 08:00
    • Replies: 0
    • Views: 7,296
    22.04.18 08:00 Go to last post
  18. Spring Park not working

    The only part of the spring park that seems to be operating as it should is the find colls...the increases in productions are barely discernible or...

    Started by maryam1, 20.04.18 06:28
    • Replies: 1
    • Views: 10,530
    20.04.18 11:30 Go to last post
  19. Easter Achievements not registering

    Bought scenario from event shop, fully completed it, received loot but achievement did not complete. Refreshed, cleared cache, changed browser, ran...

    Started by lordloocan, 02.04.18 23:02
    5 Pages
    1 2 3 ... 5
    • Replies: 49
    • Views: 383,694
    19.04.18 20:49 Go to last post
  20. Genaral lost

    MY general is lost:( I sent my general to a adventure the "Black Knight",but before the Genaral reached the map I quit the adventure. Now the...

    Started by Tal_Ralsha, 18.04.18 16:01
    • Replies: 1
    • Views: 16,022
    19.04.18 10:19 Go to last post

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