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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 382,910
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,677
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 464,905
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,053
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,416
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 422,995
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Moved: Weapon Crafting Guide not working as it should be

    Since last patch WCG is affecting only weaponsmiths (bronze,iron,steel,platinum,damascene). The rest of the buildings are not affected (xbows,...

    Started by The_Comedian_, 28.05.18 10:59
    • Replies: -
    • Views: -
    Kris3457
    28.05.18 10:19 Go to last post

  2. Hourglass

    I use Chrome. I'm having problems with the game getting stuck on the hour glass. It happens particularly when I buy something from Trade &...

    Started by Rosejane, 07.05.18 17:03
    • Replies: 4
    • Views: 15,160
    MOD_Daz
    27.05.18 15:48 Go to last post

  3. Landing general shuffles the others (already attacking) and makes havoc

    In YWC I had Mary and Anslem marching to their target camps when Dracul landed. Dracul took the spot in which Mary was placed! Both Mary and Anslem...

    Started by Kris3457, 24.05.18 09:46
    • Replies: 1
    • Views: 4,300
    PaulLG
    24.05.18 17:43 Go to last post

  4. guild chat disappearing regularly

    Many of us on newfoundland are having the problem that when we switch zones chat resets, and guild chat disappears entirely, regardless of whether we...

    Started by rathbone93, 11.05.18 02:52
    • Replies: 5
    • Views: 12,836
    BB_Saqui
    24.05.18 09:34 Go to last post

  5. Moved: New Health Bar Feedback

    Started by t00tie, 23.05.18 11:40
    • Replies: -
    • Views: -
    halv12
    23.05.18 12:53 Go to last post

  6. Somethings wrong :(

    Hi, wondering if anyone can help me when i log in Game freezes , then shuts down , reboots and starts Pc up PC works fine , ran scan etc ,...

    Started by twister_, 17.05.18 11:22
    • Replies: 8
    • Views: 6,372
    Xibor
    18.05.18 01:36 Go to last post

  7. Cannot login

    constantly asks me for a captcha that is nowhere to be seen. On top of that if I try to contact livesupport ... also a frigging captcha that IS...

    Started by Rhylian, 15.05.18 17:25
    • Replies: 0
    • Views: 10,249
    Rhylian
    15.05.18 17:25 Go to last post

  8. login daily reward is broken

    http://prntscr.com/jhnajm on this you see i mist the login that is what the game is saying but i login yesterday on day 6 and today is day 7 off that...

    Started by heinwe, 14.05.18 11:29
    • Replies: 1
    • Views: 7,449
    BB_Saqui
    14.05.18 12:14 Go to last post

  9. The fisherman and his wife

    The part of "end the curse" quest where you collect glowing herbs x3 collectibles , only gave 2 herbs instead of 3 so i cant make the last buff.The...

    Started by Flemishlion, 12.05.18 01:18
    • Replies: 3
    • Views: 28,930
    Xibor
    13.05.18 21:33 Go to last post

  10. "Bigger Deposits" not compatible with "Iron-Willed" Geologist

    Iron deposits are the same size as they were before this mini-event: EDIT: Sorry... never mind... my bad! I got mixed up with iron...

    Started by Madorosu, 04.05.18 14:19
    • Replies: 6
    • Views: 6,462
    BB_Saqui
    07.05.18 15:37 Go to last post

  11. Lost lost puppy

    some timeduring the wheat production phase my lost puppy quest disapperared from menu, refresh etc no effect, someone else in guild had same problem....

    Started by stonewaller, 04.05.18 21:13
    • Replies: 0
    • Views: 9,550
    stonewaller
    04.05.18 21:13 Go to last post

  12. One up skilll report 2 times

    After this weeks fixes and maint. I get a 2nd one-up report when having killed a gen with the one-up skill. The gen is revived for a very short time...

    Started by Urd123, 09.12.17 15:29
    2 Pages •
    1 2
    • Replies: 16
    • Views: 31,219
    BB_Saqui
    04.05.18 15:53 Go to last post

  13. One general dissapeared from my star menu

    1 MoMA is invisble (strage bug) - Today Morming (~10AM CEST) I accpected a BK ls from guild mate. - I heard the notification BK accepted, I sent a...

    Started by Pretenza, 29.04.18 14:33
    • Replies: 5
    • Views: 10,334
    halv12
    02.05.18 10:45 Go to last post

  14. Geo found 2 mines, but quest counted only 1

    Quest: A Really Sharp Claw (short letters) --> Underground --> Find 5 Copper deposits. My Cons Geo found 2 Copper mines, but only 1 was counted in...

    Started by Syltom1, 28.04.18 18:12
    • Replies: 1
    • Views: 8,216
    Madorosu
    28.04.18 19:15 Go to last post

  15. One of The Fisherman and his Wife ventures missing from my Star menu

    Started The Fisherman and his Wife quest chain long time ago, maybe 2 months or so. I have played 2 out 5 ventures and then decided to wait...

    Started by Davor11, 28.04.18 10:11
    • Replies: 0
    • Views: 506,565
    Davor11
    28.04.18 10:11 Go to last post

  16. Explorers taking scenic route?

    I've just logged into Nothisle much later than intended, so as all my explorers were sent out yesterday with an expected return time prior to the 3am...

    Started by Nogbad2, 28.04.18 04:53
    • Replies: 0
    • Views: 1,896
    Nogbad2
    28.04.18 04:53 Go to last post

  17. Reward

    I, have only just started the game, done everything asked built 3 pine foresters but did not get my reward so can not progress, please help.

    Started by Bushmantracker, 26.04.18 18:03
    • Replies: 2
    • Views: 23,409
    SnowBlizz
    26.04.18 22:07 Go to last post

  18. Update Overun

    So we are now 12 mins into an overrun on todays stated times. Is this an error in the times given ( again ) is it SOT (Setters Own Time ) ?

    Started by maryam1, 26.04.18 06:13
    • Replies: 9
    • Views: 23,651
    MOD_Daz
    26.04.18 06:57 Go to last post

  19. Unhappy Can't use hunter

    I have a lvl 2 hunter and lvl 2 butcher. I've put reindeer bait down, and the hunter is very close to a deposit of 250 meat, but no matter what I...

    Started by pdpnuts, 23.04.18 20:23
    • Replies: 4
    • Views: 13,474
    pdpnuts
    24.04.18 17:33 Go to last post

  20. The fishman and his wife - Dispelling Concoction - BUG

    I made the buff on the provision house, but it disapeared along with the herbs.... the herbs where collected at adv: http://prntscr.com/j8kp8m no...

    Started by Oyugami, 22.04.18 13:51
    • Replies: 1
    • Views: 10,192
    Oyugami
    22.04.18 15:07 Go to last post
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