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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,369
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,365
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,751
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,715
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,210
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Time to fix...

    PVP !!! Dear BB, For some time now i struggle my way through the pathfinder quests and run into the pvp quests. I don't give up easily, but...

    Started by inyi, 18.04.18 06:38
    • Replies: 4
    • Views: 15,610
    lordloocan3
    18.04.18 18:01 Go to last post

  2. event buffs visible in star at adventures since removal phase of Easter event 2018

    Since Removal phase of current event (yesterday) several event buffs are visible in star menu when at adventures :confused: As this isn't normally...

    Started by kke2100, 17.04.18 08:40
    • Replies: 2
    • Views: 714,898
    kke2100
    17.04.18 11:54 Go to last post

  3. Eater chain quest bug

    Lost Eggs - The Mine Worker - Find new Gold ore deposit(s) I have all Industrial Gold mines filled with gold ore deposits, so i suspected quest will...

    Started by Grumsi, 26.03.18 16:06
    • Replies: 5
    • Views: 18,483
    quit
    12.04.18 13:26 Go to last post

  4. Co-op adv gen placement on different LZ

    The retrenched gen can be placed on the other players LZ from the star menu on Tomb raider, even multiple ones. I could not test it out if its...

    Started by CorsairS, 06.04.18 17:16
    1 Attachment(s)
    • Replies: 3
    • Views: 15,888
    Areop-Enap
    07.04.18 11:33 Go to last post

  5. general sending bug

    If I have two adventures open and try to send my general to adventure "to adventure" button. Before maintenance it showed which adventure i want to...

    Started by bertuzzi, 21.03.18 08:32
    • Replies: 9
    • Views: 33,131
    Ali_Bob
    03.04.18 17:13 Go to last post

  6. Bugg in writing tab in TSO

    I've experienced a bugg which is really really beginning to annoy me. when i write in guild tab, for some reason, the ability to write vanish and i...

    Started by Gammelbold, 03.04.18 15:29
    • Replies: 1
    • Views: 9,088
    Mannerheim
    03.04.18 15:48 Go to last post

  7. bouncing cursor

    I never used to have a issue but for last week or maybe longer while i type in game the cursor moves and i end up going all over my map as i attempt...

    Started by hades8840, 02.04.18 14:54
    • Replies: 2
    • Views: 21,080
    lordloocan
    02.04.18 22:55 Go to last post

  8. Stuck easter quest after maintenance

    Just before the maintenance on Tuesday I had collected the 9 eggs in "Lost Easter Eggs" island and completed that quest. The main quest on the island...

    Started by Warmoo, 25.03.16 10:41
    • Replies: 1
    • Views: 12,396
    Pog_
    01.04.18 23:20 Go to last post

  9. Thumbs down Explorers cant find new archipelago sector.

    So, got to lvl 50. Started clearing archipelago. Cleared the first enemy sector yesterday. Bought the cleared sector with deed. Today searched for...

    Started by SSSecretSquirrel, 30.03.18 09:39
    • Replies: 5
    • Views: 14,581
    SSSecretSquirrel
    31.03.18 13:20 Go to last post

  10. Something is missing

    As I remember the generals could not swim during previous events.;)

    Started by unyuny, 28.03.18 13:03
    • Replies: 1
    • Views: 7,717
    Kriegor
    31.03.18 00:10 Go to last post

  11. game will not load

    been playing all evening.. Game froze so i logged out but now it will not reload.. Am stuck on the screen with easter bunny on it. Anybody having...

    Started by DaisyKay, 28.03.18 19:06
    • Replies: 2
    • Views: 14,128
    maryam1
    29.03.18 12:07 Go to last post

  12. Pirate life

    PIRATE LIFE. Just completed the adv. The loot included 58 eggs but this is one of the 2 drops identified in the Easter Guide and it says x2 . ...

    Started by megadethmaniac, 27.03.18 20:24
    • Replies: 3
    • Views: 21,188
    Madorosu
    29.03.18 10:53 Go to last post

  13. Explorers and scouts did not bring eggs after event started

    Anyone with the same problem?

    Started by KOHo, 26.03.18 20:36
    eggs, event, explorer, scout
    • Replies: 5
    • Views: 43,394
    Dorotheus
    28.03.18 20:31 Go to last post

  14. Maintenence

    My settlers id down. Is everyone elses down too?

    Started by CheshireKat, 27.03.18 07:13
    • Replies: 7
    • Views: 17,675
    qawpaw
    27.03.18 08:01 Go to last post

  15. have not recieved the event quest "the easter bunny's assistant"

    i logged on today to start my easter adventures and recieved a few of the easter quests to start with, but have not got this one, i've spoken to some...

    Started by HolyBeldin, 26.03.18 18:31
    • Replies: 4
    • Views: 21,928
    Areop-Enap
    27.03.18 06:52 Go to last post

  16. Exselsior

    possible glitch with exselsior. it says i have 1 crystal, same in storage. but when i try to use it, it uses gems without any warnings. didnt notice...

    Started by cliff60, 01.02.18 12:08
    2 Pages •
    1 2
    • Replies: 10
    • Views: 100,770
    qawpaw
    26.03.18 14:54 Go to last post

  17. Trade Office Bugs

    1) Trades sometimes don't show up in the "Selling" tab of Trade Office despite the fact they are actually listed and people can purchase them. 2)...

    Started by NosajDraw, 24.02.18 02:41
    • Replies: 9
    • Views: 85,401
    Reizgah
    25.03.18 07:38 Go to last post

  18. Colony duration 1h short due to Daylight Saving

    Have noticed that colonies claimed at CET with expiration CEST only have duration of 6d23h instead of 7d - exactly same problem we had last year. ...

    Started by kke2100, 23.03.18 10:12
    • Replies: 1
    • Views: 5,339
    BB_Saqui
    23.03.18 16:26 Go to last post

  19. Log-in and play issues

    Hello, Is the chat server down? I am not able to see any chat tabs.

    Started by TheAngryMan, 17.03.18 18:05
    22 Pages •
    1 2 3 ... 22
    • Replies: 210
    • Views: 742,021
    Queen_K
    20.03.18 16:35 Go to last post

  20. Moved: Chat server unavailable

    Hello, Is the chat server down? I am not able to see any chat tabs.

    Started by TheAngryMan, 19.03.18 14:45
    • Replies: -
    • Views: -
    Faelivrin23
    19.03.18 04:49 Go to last post
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