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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 382,910
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,677
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 464,905
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,053
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,416
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 422,995
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Trade Office Bugs

    1) Trades sometimes don't show up in the "Selling" tab of Trade Office despite the fact they are actually listed and people can purchase them. 2)...

    Started by NosajDraw, 24.02.18 02:41
    • Replies: 9
    • Views: 85,438
    Reizgah
    25.03.18 07:38 Go to last post

  2. Colony duration 1h short due to Daylight Saving

    Have noticed that colonies claimed at CET with expiration CEST only have duration of 6d23h instead of 7d - exactly same problem we had last year. ...

    Started by kke2100, 23.03.18 10:12
    • Replies: 1
    • Views: 5,438
    BB_Saqui
    23.03.18 16:26 Go to last post

  3. Log-in and play issues

    Hello, Is the chat server down? I am not able to see any chat tabs.

    Started by TheAngryMan, 17.03.18 18:05
    22 Pages •
    1 2 3 ... 22
    • Replies: 210
    • Views: 744,847
    Queen_K
    20.03.18 16:35 Go to last post

  4. Moved: Chat server unavailable

    Hello, Is the chat server down? I am not able to see any chat tabs.

    Started by TheAngryMan, 19.03.18 14:45
    • Replies: -
    • Views: -
    Faelivrin23
    19.03.18 04:49 Go to last post

  5. PvP Buffs don't apply prem bonus

    I just noticed the "Overtime" buff for the armoury doesn't apply the premium extra time buff. Is this a bug / oversight or intended? Bob ...

    Started by Ali_Bob, 06.03.18 18:58
    buff, bug, premium, pvp
    • Replies: 5
    • Views: 49,188
    Udder
    13.03.18 16:58 Go to last post

  6. Angry Trade office just ripped me off for 25000 coin!

    I had 10 Barazeks listed for 25000 coin. They are now gone. No refunds of the Barazeks, no coin, no history, no nothing, just zip. VERY VERY...

    Started by NosajDraw, 03.03.18 19:12
    • Replies: 5
    • Views: 15,720
    BB_Saqui
    07.03.18 15:51 Go to last post

  7. Problem adding friends

    Hi i've tried adding friends but it seems they're not receiving the requests. I even messaged them to say id sent them a request and not one said...

    Started by Queen81, 03.03.18 19:04
    • Replies: 2
    • Views: 2,085
    Queen81
    03.03.18 20:59 Go to last post

  8. Chrome

    I can't get in on Chrome this morning - 'network error'. This happened a couple of weeks ago but I was able to get in after a few hours. I can get...

    Started by Rosejane, 26.02.18 09:02
    chrome
    • Replies: 5
    • Views: 7,370
    BB_Saqui
    27.02.18 12:19 Go to last post

  9. Nukes don't work on final boss Besieged City

    I experienced this myself and just had ls experience it too: Besieged Palace, final boss on besieged City: Can't use Rain of Arrows or Assassin on...

    Started by t00tie, 23.02.18 15:49
    • Replies: 0
    • Views: 7,455
    t00tie
    23.02.18 15:49 Go to last post

  10. Exclamation European English not loading

    Starting this morning "The Settlers Online" for European English has a distorted main page and doesn't load/log in; tried 3 browsers so far (...

    Started by Mpenzak, 22.02.18 04:33
    6 Pages •
    1 2 3 ... 6
    • Replies: 51
    • Views: 472,293
    BB_Saqui
    23.02.18 13:07 Go to last post

  11. Moved: cant log in ?

    what is wrong with the page ? it look all fun , and no way to log in do something now BB

    Started by norfik, 22.02.18 11:30
    • Replies: -
    • Views: -
    DORMOUSE
    22.02.18 09:37 Go to last post

  12. Uplay account can't be used on tsotesting

    Hi, I can log on the TSO server with my UPlay account but I can't use it with tsotesting. It first says "Registration is not yet complete" and...

    Started by Rodentia, 20.02.18 08:53
    • Replies: 4
    • Views: 29,635
    BB_Saqui
    20.02.18 15:25 Go to last post

  13. Bugged Quest: "Epic Workyards - Full Speed!"

    solved

    Started by PrincessJean, 11.02.18 17:25
    • Replies: 1
    • Views: 6,944
    Kit_
    11.02.18 17:32 Go to last post

  14. Rangers in The Fisherman and his wife

    I've been losing more troops than I should a few times on The Fisherman and his wife. The problem seems to be the rangers, who is acting a bit wierd....

    Started by MorellaCarter, 10.02.18 16:22
    • Replies: 2
    • Views: 10,950
    MorellaCarter
    10.02.18 20:05 Go to last post

  15. Skilled deposits

    Hello, i have 2 out of 6 skilled geos for copper deposits and these 2 always spawn at same locations, i think it should be random location.... anyone...

    Started by IMarduk, 06.02.18 13:06
    • Replies: 0
    • Views: 2,357
    IMarduk
    06.02.18 13:06 Go to last post

  16. Freezes when starting an adventure/mission

    Hi Whenever I start an adventure, there is that normal message in the top left corner telling me I've started it, then the game freezes...

    Started by Rafnir, 17.12.17 14:15
    2 Pages •
    1 2
    • Replies: 12
    • Views: 54,100
    Larili
    04.02.18 13:40 Go to last post

  17. The Green Initiative (Side Quest) BUG

    Quest asks for 3 hardwood foresters I have 3 and it's gone fully green but it wont complete pls help.

    Started by Seaga, 30.01.18 23:01
    1 Attachment(s)
    • Replies: 1
    • Views: 5,094
    Kit_
    31.01.18 07:06 Go to last post

  18. Expedition supplier is sorted incorrectly

    A trivial thing, but the Expedition supplier is classified as Explorer class not General class in the Star menu, and so doesn't appear with the other...

    Started by Wulfmeister, 24.01.18 17:27
    • Replies: 2
    • Views: 8,590
    Xibor
    25.01.18 20:25 Go to last post

  19. Ali Baba, The Young Wood Cutter - Mary Christmas SOLO - Fast Leaner XP Bug

    Hi Blue Byte, I made a guide with General Mary, and it looks like the Skill Fast Leaner is not working. Follow screenshots, prnt.sc/i0l3na ...

    Started by TiuBean, 15.01.18 15:46
    2 Pages •
    1 2
    • Replies: 12
    • Views: 80,091
    Antoneeeee
    17.01.18 15:26 Go to last post

  20. Couldn't load plugin.

    Please read my post before assuming anything. I am a steam player. Yes, I know of the plugin issue - this happened on a previous laptop as well....

    Started by Melanora, 09.01.18 06:24
    • Replies: 4
    • Views: 7,521
    Melanora
    11.01.18 22:55 Go to last post
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