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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,681
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,953
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,548
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,718,008
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,719
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,402
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. No Guild chat or officers chat tabs

    Just logged in after the shut down and I dont have either of the above. Others are reporting the same.

    Started by maryam1, 21.11.17 11:07
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 37,410
    BB_Saqui
    23.11.17 09:03 Go to last post

  2. trading issue, gold coins have disappeared

    Today i sold 2 VLT lootspots for 8000 gold coins each (1fish for 8000gc) but received coins only for 1st ls. trades are ok, i can see my both lots...

    Started by Carnivorman, 17.11.17 14:17
    coins, issue, trade, trade office
    • Replies: 0
    • Views: 8,770
    Carnivorman
    17.11.17 14:17 Go to last post

  3. Manor Deed

    I raised the question today about this Manor Deed https://forum.thesettlersonline.com/threads/35477-Manor-deed and it has been raised previously ...

    Started by geezer123, 16.11.17 10:54
    • Replies: 1
    • Views: 2,947
    Mannerheim
    16.11.17 13:44 Go to last post

  4. Trade issue

    From an hour I can't put up any offer on trade. There shows "A trade offer has been sent" but there is no offer displayed on selling.

    Started by Mela1, 14.11.17 12:15
    • Replies: 0
    • Views: 1,364
    Mela1
    14.11.17 12:15 Go to last post

  5. Halloween Deactivation

    Sorry - this has already been spotted - please remove this item.thread I am confused.... (easy to do I know) "Dear Settlers, Update: The...

    Started by AndyGadget, 13.11.17 18:57
    halloween
    • Replies: 2
    • Views: 2,749
    Kit_
    13.11.17 19:53 Go to last post

  6. Question Level 3 pumpkin cemeteries vanished without a trace..

    For some reason I've managed to lose my level 3 Pumpkin cemeteries completely without a trace, not even an outline.. I can't recall what or when...

    Started by AmySafeunderdark, 23.10.17 19:17
    halloween event, pumpkin semetary
    • Replies: 3
    • Views: 13,472
    Kris3457
    10.11.17 16:36 Go to last post

  7. Angry No supreme Golem

    Supreme golem isn't appearing on my island now that all precious have been defeated even though I have the achievement to defeat 5 on my home island...

    Started by Aryonis, 01.11.17 17:42
    2 Pages •
    1 2
    event
    • Replies: 11
    • Views: 110,194
    BB_Saqui
    08.11.17 16:46 Go to last post

  8. Moved: ancient Golem

    My ancient golem did not dissepear. About 5 days ago I finisht the quest defeat 5 ancient Golems. what to do now?

    Started by ulrich100149, 08.11.17 16:46
    • Replies: -
    • Views: -
    TheVictorious
    08.11.17 08:52 Go to last post

  9. All messages in chats are from SERVER

    I pressed the Play button, switched to other tabs while loading. When I came back, this happened. I use Google Chrome with the latest version. ...

    Started by Syltom1, 10.10.17 16:42
    2 Pages •
    1 2
    • Replies: 12
    • Views: 59,529
    BB_Saqui
    06.11.17 16:50 Go to last post

  10. Question Delayed new collectables quest

    Noticed something, when I login in the morning I dont get a new collectables quest until I click on a collectable from the old/currently active...

    Started by topgearfan, 04.11.17 08:27
    • Replies: 0
    • Views: 2,120
    topgearfan
    04.11.17 08:27 Go to last post

  11. Cant mark colls on friends

    I am currently unable to mark the collectibles on friends and guildies islands. I have seen other people saying the same. This is since last update.

    Started by maryam1, 14.07.17 13:08
    2 Pages •
    1 2
    • Replies: 17
    • Views: 60,347
    CountOpa
    27.10.17 18:14 Go to last post

  12. Horseshoes

    in nords when enable buff ,speed still slow

    Started by Qaw-Paw, 26.10.17 18:28
    • Replies: 1
    • Views: 15,592
    Xibor
    26.10.17 20:43 Go to last post

  13. [Ticket#UK-2017101611000051] One of my generals is missing

    Is it usual for BB to go silent for a week or more when trying to resolve a problem? BB: Please may I have an update on what you are doing to...

    Started by Gavona, 26.10.17 13:21
    • Replies: 2
    • Views: 2,471
    Gavona
    26.10.17 14:53 Go to last post

  14. Angry glitch

    HI! I was doing my adventure outlaws and midle of my attacks i got ``server shut down during for maintence`` didnt have any warn time or anthing...

    Started by Lord_Teward, 26.10.17 11:16
    • Replies: 1
    • Views: 5,028
    Kit_
    26.10.17 11:26 Go to last post

  15. Hunter issues

    Despite having massive meat deposits and using Deer fragrance buffs my level 3 hunter will not gather deer. Am I missing something or is it a tech...

    Started by TheMadViking, 21.10.17 10:20
    • Replies: 4
    • Views: 3,684
    lordloocan
    24.10.17 07:39 Go to last post

  16. Question Negative Pumpkins

    I was moving 26 pumpkins from star to Mayor.. for some reason it did not transfer, so I tried again.. but I ended with -27 ? :confused: for...

    Started by AmySafeunderdark, 17.10.17 15:42
    • Replies: 5
    • Views: 9,548
    lordloocan
    24.10.17 00:16 Go to last post

  17. After retrenching general landing zone changes.

    On The Dark Brotherhood i retrenced general from landing zone in top right corner ( where first invited player land ) - after that my landing zone...

    Started by halv12, 20.10.17 08:59
    • Replies: 1
    • Views: 3,576
    cliff60
    22.10.17 20:28 Go to last post

  18. missing Silo's from starmenu

    Hi I buy a silo on trade office but i can't see it in my starmenu?? an the 1 i allready had isn't there ether?

    Started by McSkjold, 21.10.17 08:07
    • Replies: 1
    • Views: 10,359
    Kit_
    21.10.17 09:28 Go to last post

  19. Golem gone

    My golem was buffed and I killed it. The new one started coming with 16 hours counting down. I went to adventure and back and the new one is gone,...

    Started by t00tie, 17.10.17 10:58
    5 Pages •
    1 2 3 ... 5
    • Replies: 49
    • Views: 276,843
    BB_Saqui
    20.10.17 14:31 Go to last post

  20. Moved: Post Halloween Hotfix

    I have still not had a golem spawn on my island, I have emailed support and to date there response has been wait and see followed by are you still...

    Started by WizardofPos, 20.10.17 14:30
    • Replies: -
    • Views: -
    WizardofPos
    20.10.17 12:20 Go to last post
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