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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485
  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages
    1 2 3 ... 16
    • Replies: 155
    • Views: 3,381
    Today 13:55 Go to last post
  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages
    1 2 3
    • Replies: 29
    • Views: 3,490
    22.10.25 07:52 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 393,801
    26.10.24 06:48 Go to last post
  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 120,129
    13.11.23 03:13 Go to last post
  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 479,744
    08.11.23 11:58 Go to last post
  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,787,256
    18.08.23 11:52 Go to last post
  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,131,542
    26.12.20 06:44 Go to last post
  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    27.07.17 16:21 Go to last post
  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    18.08.13 11:15 Go to last post
  1. Angry No supreme Golem

    Supreme golem isn't appearing on my island now that all precious have been defeated even though I have the achievement to defeat 5 on my home island...

    Started by Aryonis, 01.11.17 17:42
    2 Pages
    1 2
    event
    • Replies: 11
    • Views: 116,744
    08.11.17 16:46 Go to last post
  2. Moved: ancient Golem

    My ancient golem did not dissepear. About 5 days ago I finisht the quest defeat 5 ancient Golems. what to do now?

    Started by ulrich100149, 08.11.17 16:46
    • Replies: -
    • Views: -
    08.11.17 08:52 Go to last post
  3. All messages in chats are from SERVER

    I pressed the Play button, switched to other tabs while loading. When I came back, this happened. I use Google Chrome with the latest version. ...

    Started by Syltom1, 10.10.17 17:42
    2 Pages
    1 2
    • Replies: 12
    • Views: 59,804
    06.11.17 16:50 Go to last post
  4. Question Delayed new collectables quest

    Noticed something, when I login in the morning I dont get a new collectables quest until I click on a collectable from the old/currently active...

    Started by topgearfan, 04.11.17 08:27
    • Replies: 0
    • Views: 2,175
    04.11.17 08:27 Go to last post
  5. Cant mark colls on friends

    I am currently unable to mark the collectibles on friends and guildies islands. I have seen other people saying the same. This is since last update.

    Started by maryam1, 14.07.17 14:08
    2 Pages
    1 2
    • Replies: 17
    • Views: 61,085
    27.10.17 19:14 Go to last post
  6. Horseshoes

    in nords when enable buff ,speed still slow

    Started by Qaw-Paw, 26.10.17 19:28
    • Replies: 1
    • Views: 15,650
    26.10.17 21:43 Go to last post
  7. [Ticket#UK-2017101611000051] One of my generals is missing

    Is it usual for BB to go silent for a week or more when trying to resolve a problem? BB: Please may I have an update on what you are doing to...

    Started by Gavona, 26.10.17 14:21
    • Replies: 2
    • Views: 2,526
    26.10.17 15:53 Go to last post
  8. Angry glitch

    HI! I was doing my adventure outlaws and midle of my attacks i got ``server shut down during for maintence`` didnt have any warn time or anthing...

    Started by Lord_Teward, 26.10.17 12:16
    • Replies: 1
    • Views: 5,384
    26.10.17 12:26 Go to last post
  9. Hunter issues

    Despite having massive meat deposits and using Deer fragrance buffs my level 3 hunter will not gather deer. Am I missing something or is it a tech...

    Started by TheMadViking, 21.10.17 11:20
    • Replies: 4
    • Views: 3,986
    24.10.17 08:39 Go to last post
  10. Question Negative Pumpkins

    I was moving 26 pumpkins from star to Mayor.. for some reason it did not transfer, so I tried again.. but I ended with -27 ? :confused: for...

    Started by AmySafeunderdark, 17.10.17 16:42
    • Replies: 5
    • Views: 9,641
    24.10.17 01:16 Go to last post
  11. After retrenching general landing zone changes.

    On The Dark Brotherhood i retrenced general from landing zone in top right corner ( where first invited player land ) - after that my landing zone...

    Started by halv12, 20.10.17 09:59
    • Replies: 1
    • Views: 3,643
    22.10.17 21:28 Go to last post
  12. missing Silo's from starmenu

    Hi I buy a silo on trade office but i can't see it in my starmenu?? an the 1 i allready had isn't there ether?

    Started by McSkjold, 21.10.17 09:07
    • Replies: 1
    • Views: 13,189
    21.10.17 10:28 Go to last post
  13. Golem gone

    My golem was buffed and I killed it. The new one started coming with 16 hours counting down. I went to adventure and back and the new one is gone,...

    Started by t00tie, 17.10.17 11:58
    5 Pages
    1 2 3 ... 5
    • Replies: 49
    • Views: 278,690
    20.10.17 15:31 Go to last post
  14. Moved: Post Halloween Hotfix

    I have still not had a golem spawn on my island, I have emailed support and to date there response has been wait and see followed by are you still...

    Started by WizardofPos, 20.10.17 15:30
    • Replies: -
    • Views: -
    20.10.17 13:20 Go to last post
  15. Bounty Hunter Skill broken again

    I do ywc, before event, exact same generals and attack strangely enough. I get 170 star coins, every time. I do ywc, after event starts, exact...

    Started by Ammok, 17.10.17 21:59
    • Replies: 1
    • Views: 9,375
    20.10.17 06:45 Go to last post
  16. 3x bonus not working as expected

    Having played during the easter event and had 3x eggs from adventures with the bonus, I had expected to be getting 3x pumpkin refills with the bonus...

    Started by Paul_the_Pest, 19.10.17 10:50
    • Replies: 3
    • Views: 3,170
    19.10.17 13:56 Go to last post
  17. Unhappy Connection Failed

    This doesn't allow me to play the game, can someone help me? Edit: I've been trying for hours now, and it seems that I just can't get to play. ...

    Started by DrBoom, 18.10.17 09:17
    2 Pages
    1 2
    • Replies: 15
    • Views: 18,142
    18.10.17 19:09 Go to last post
  18. Collecting Pumpkins Questline

    Was doing the Pumpkin Master Event....Collecting pumpkins....had nearly collected 200 when i had to relog..looked at the quest again and now it says...

    Started by Bartlettis, 17.10.17 18:50
    • Replies: 0
    • Views: 2,858
    17.10.17 18:50 Go to last post
  19. Problem with small pumpkin cemetery

    Hi, I just bought a small pumpkin cemetery from the shop and placed it on the map. then I noticed that the 'Pumpkin Cemeteries' task was showing...

    Started by JimLeCat, 17.10.17 13:50
    • Replies: 2
    • Views: 3,686
    17.10.17 17:16 Go to last post
  20. (Too)Quick emptying pumpkin fields

    Hi, I have problem with noble fields: all 3 are built at same time, all 3 buffed with rainbow snow, one field now have (realistic) 98 pumpkins in it,...

    Started by Teas2012, 17.10.17 14:51
    • Replies: 1
    • Views: 2,730
    17.10.17 16:04 Go to last post

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