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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,092
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,748
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,183
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,695
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,695
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,083
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Magnificent Residence covering collectibles in front of them

    In some instances the front of the Magnificent Residence will cover collectibles in front of them, this problem has been here fr quite some time, and...

    Started by mbvdk, 12.06.17 04:52
    2 Pages •
    1 2
    • Replies: 11
    • Views: 27,550
    qawpaw
    12.10.17 04:54 Go to last post

  2. Angry Can't change maps

    I've had this problem for a couple of hours now: I can't change maps. Try going from home island to my adventure or to ls adventure. Sometimes it...

    Started by t00tie, 03.10.17 18:22
    • Replies: 9
    • Views: 19,969
    hades8840
    06.10.17 19:43 Go to last post

  3. Pegi7

    Are you sure this is pegi7 BB?

    Started by t00tie, 05.10.17 06:36
    • Replies: 9
    • Views: 4,248
    BB_Saqui
    06.10.17 12:11 Go to last post

  4. geologist and granite issue

    Hi I wonder if it's a general problem or just me having an issue with my geologists only approx 55% of the time finds depleted granite deposits?...

    Started by Girly68, 02.10.17 06:46
    3 Pages •
    1 2 3
    • Replies: 24
    • Views: 94,055
    Xibor
    05.10.17 01:44 Go to last post

  5. Cancelled trade and someone bought it

    I cancelled a trade and someone still managed to buy it. Bug? Maybe we just clicked the same time and server got confused. :confused:

    Started by kuubel, 04.10.17 15:26
    1 Attachment(s)
    • Replies: 1
    • Views: 5,873
    Xibor
    04.10.17 20:48 Go to last post

  6. Exclamation Daily Guild Quest problem

    The Guild Quest I should have today is really the one I completed yesterday, as you see in the image it says I have still got over 23 hours to...

    Started by needtoplay, 28.09.17 13:14
    • Replies: 7
    • Views: 20,472
    malenebritt1
    02.10.17 16:56 Go to last post

  7. Anslem, Accuracy, and RNG bug.

    I'm experiencing a bug with Anslem's accuracy, easily reproducible on "Ali Baba the Young Woodcutter". Here's how to reproduce: Clear all camps...

    Started by BlackEyedBee, 29.09.17 19:05
    2 Pages •
    1 2
    2 Attachment(s)
    • Replies: 11
    • Views: 13,768
    SmurfAsH
    02.10.17 14:16 Go to last post

  8. found a bug ?

    imgur.com/a/1GFjG i think the first level must be 15 % not 8 % ?

    Started by SaLiaN, 29.09.17 21:40
    • Replies: 6
    • Views: 6,136
    SaLiaN
    02.10.17 03:19 Go to last post

  9. Background covering text in shop

    Could you please remove that red "You have reached the limit for this item" background from time-limited items in shop.. (eg 1 Premium day among Epic...

    Started by SmurfAsH, 28.09.17 11:35
    • Replies: 0
    • Views: 2,963
    SmurfAsH
    28.09.17 11:35 Go to last post

  10. Mercenary Soldiers/Recruits not placed with any logic...

    Mercenary Recruits and Soldiers (not sure if other are affected) are not sorted with any logic. Recruits should be in front of Soldiers if sorted...

    Started by kke2100, 27.09.17 15:29
    • Replies: 0
    • Views: 2,521
    kke2100
    27.09.17 15:29 Go to last post

  11. Android Phones

    Has anyone gotten Settlers to work on an Android phone? I recently got an S8 and I'd like to be able to on occasion log in with it and it least do...

    Started by Xibor, 25.09.17 23:12
    • Replies: 8
    • Views: 18,586
    iruet
    26.09.17 20:21 Go to last post

  12. Codecs die when Firefox is running Flash

    TSO is causing my codecs to die. If I have my island loaded (flash active), my locally installed codecs fail. This includes youtube, MP3 files,...

    Started by Ammy75, 17.09.17 00:13
    • Replies: 8
    • Views: 27,675
    halv12
    26.09.17 05:24 Go to last post

  13. Question Bluetooth Headphones and Chrome

    I sometimes use a Bluetooth earpiece when playing and it works fine. It lets me hear sounds/events while moving around so I know if something...

    Started by Xibor, 18.09.17 03:22
    • Replies: 7
    • Views: 9,019
    BB_Saqui
    22.09.17 10:23 Go to last post

  14. Rec Guide buff & Myers on barracks

    ok so i had a island recruitment buff running and a Myers on the barracks and the time stated for completion was 1 day 55 mins, the Myers came to...

    Started by Antoneeeee, 18.09.17 11:41
    3 Attachment(s)
    • Replies: 0
    • Views: 2,611
    Antoneeeee
    18.09.17 11:41 Go to last post

  15. Slowed down marshals

    After last maintenance, speed of marshals is not only slowed down, but at first, marshal goes the usual speed, and later they lag and is drawn back ...

    Started by Jonytan, 16.05.17 17:28
    2 Pages •
    1 2
    • Replies: 15
    • Views: 29,707
    TheVictorious
    15.09.17 12:12 Go to last post

  16. Fairy Dust buff

    Two issues about this buff 1. It's possible to use the buff on Ali Baba adventures and Tikki Island, which ever never have collectibles 2. If...

    Started by kke2100, 15.09.17 12:02
    • Replies: 0
    • Views: 13,739
    kke2100
    15.09.17 12:02 Go to last post

  17. Question Conflicting achievements

    Missions/Common/Rugged veteran - Complete mission "Motherly love" does not have a green tick. Missions/Motherly love/Shorter bows same arrows -...

    Started by EdaImesEtti, 14.09.17 22:30
    • Replies: 0
    • Views: 12,352
    EdaImesEtti
    14.09.17 22:30 Go to last post

  18. Guild House lvl only visible to owner of it

    The new Guild house lvl 6 looks awesome to me prntscr.com/gkmfz3 however when others tried looking they see at as lvl1 prnt.sc/gkmm9g , it has been...

    Started by NicciNZ, 13.09.17 12:06
    • Replies: 5
    • Views: 13,162
    SmurfAsH
    14.09.17 02:20 Go to last post

  19. can,t login

    https://prnt.sc/gk81df thios is how far it loads and it stops if this is not fix i will never come live in this game again this is starting to get...

    Started by heinwe, 12.09.17 13:10
    10 Pages •
    1 2 3 ... 10
    • Replies: 96
    • Views: 296,885
    BB_Saqui
    13.09.17 15:10 Go to last post

  20. Thumbs down Takes long time moving from Home island to Adventure

    Taking a lot longer to travel to an Adventure from Home Island and then takes along time to travel back to Home Island after comleting an adventure....

    Started by needtoplay, 12.09.17 13:02
    • Replies: 7
    • Views: 15,181
    Rosejane
    12.09.17 17:11 Go to last post
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