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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 390,958
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 119,187
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 475,434
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,777,733
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,125,890
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,104
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Guild House lvl only visible to owner of it

    The new Guild house lvl 6 looks awesome to me prntscr.com/gkmfz3 however when others tried looking they see at as lvl1 prnt.sc/gkmm9g , it has been...

    Started by NicciNZ, 13.09.17 12:06
    • Replies: 5
    • Views: 13,209
    14.09.17 02:20 Go to last post
  2. can,t login

    https://prnt.sc/gk81df thios is how far it loads and it stops if this is not fix i will never come live in this game again this is starting to get...

    Started by heinwe, 12.09.17 13:10
    10 Pages
    1 2 3 ... 10
    • Replies: 96
    • Views: 297,444
    13.09.17 15:10 Go to last post
  3. Thumbs down Takes long time moving from Home island to Adventure

    Taking a lot longer to travel to an Adventure from Home Island and then takes along time to travel back to Home Island after comleting an adventure....

    Started by needtoplay, 12.09.17 13:02
    • Replies: 7
    • Views: 15,232
    12.09.17 17:11 Go to last post
  4. Trade Records

    Since last maintenance/update I only have a record of whats sold, I do not have expired trades... these were very useful for keeping to show how much...

    Started by stonewaller, 23.07.17 20:40
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 194,522
    10.09.17 08:45 Go to last post
  5. Gunpowder

    Vargus wasn't landed. I moved other generals to give him space but he wouldn't stick. Had to send him home, then back again. I haven't been doing...

    Started by Rosejane, 09.09.17 10:39
    landing
    • Replies: 3
    • Views: 2,760
    09.09.17 16:32 Go to last post
  6. Exclamation Please Fix This Exploit already!

    This has been going on for years and it's just a plain exploit. Please fix it already BB! Here's from my guild chat today: [16:21] (new player...

    Started by Annalicia, 09.09.17 08:36
    • Replies: 3
    • Views: 2,796
    09.09.17 12:18 Go to last post
  7. Scenario Count for Achievements

    This issue had been ongoing for over 6 months and nothing appears to be getting done to fix it. There are only 6 scenarios, and the achievement...

    Started by HunyBun, 14.08.17 11:47
    • Replies: 9
    • Views: 17,262
    07.09.17 12:26 Go to last post
  8. No battlerepoprts and constant gamefreeze

    Doing a TOK atm and experience almost constant gamefreeze and getting 0 battlereports, when I'm able to play....

    Started by Girly68, 05.09.17 08:25
    • Replies: 1
    • Views: 1,593
    05.09.17 08:29 Go to last post
  9. Waterwells

    There is something wrong with my building menu, no mater what I want to build, I get a waterwell.

    Started by BWK2612, 03.09.17 10:34
    • Replies: 1
    • Views: 1,985
    03.09.17 11:32 Go to last post
  10. can't login

    Anyone else can't login to the game? Have been trying for about 3 hours now, may be longer as I only got home then.

    Started by sjapelson, 29.08.17 15:55
    5 Pages
    1 2 3 ... 5
    • Replies: 44
    • Views: 88,463
    31.08.17 05:09 Go to last post
  11. Adventure ending pop-ups

    No bug, but a wish. Please. I have noticed some changes in finishing an adventure. Now it asks (after the last battle and all collected) if you...

    Started by faivq, 26.08.17 18:49
    • Replies: 5
    • Views: 11,124
    29.08.17 17:15 Go to last post
  12. Can't get to ADV

    soon as I click visit on the ADV I get the hammering man then it flicks back to my home island

    Started by dreaduk, 29.08.17 12:21
    • Replies: 1
    • Views: 1,970
    29.08.17 12:25 Go to last post
  13. Fake trees hiding buildings on the new island right of s3

    I think it is annoying especially when I tell my friend to buff my buildings, he can't see it, so I did move some cutters to cut those trees, but...

    Started by TheVictorious, 25.08.17 14:33
    • Replies: 1
    • Views: 2,865
    29.08.17 12:25 Go to last post
  14. Old Ruins won't stack

    It appears that the Old Ruins from the event which introduced it won't stack with the ones from the guild shop.

    Started by Dorotheus, 28.08.17 07:59
    • Replies: 0
    • Views: 2,907
    28.08.17 07:59 Go to last post
  15. Thumbs down Excelsior locks game [16263]

    Game locked up when Excelsior awarded paperwork buff today. Also Excelsior caused lock up yesterday but cant remember exact circumstances. Might...

    Started by rogersgirl, 21.09.16 09:05
    6 Pages
    1 2 3 ... 6
    • Replies: 54
    • Views: 98,542
    28.08.17 04:40 Go to last post
  16. Hotkeys dont work on microsoft Edge browser

    Keep getting game freezes (on old IE ) so thought I would give Microsoft edge another go... but since its last update hotkeys don't work. That's it. ...

    Started by Grimhurst, 27.08.17 18:23
    • Replies: 0
    • Views: 289,829
    27.08.17 18:23 Go to last post
  17. Rarity Provision House Bug

    I am seem to have a bug with my Rarity Provision House, in that I have created items and they don't appear in anywhere in my Star Menu, please can...

    Started by Hazardous-666, 26.08.17 23:21
    • Replies: 2
    • Views: 2,221
    27.08.17 11:06 Go to last post
  18. Unhappy account problem

    I have a problem with my acc. I did not played game about for 1,5 years. I did write ticket for 5 times, but every time i get this answer removed I...

    Started by jhvdddd, 24.08.17 14:15
    • Replies: 2
    • Views: 1,734
    25.08.17 20:54 Go to last post
  19. I can't change half sized graphics setting on Steam

    Hello Fellow Settlers, I wanted to check if anyone else playing via Steam is having this same problem. I've been in contact with support about...

    Started by LeettiMcLeetti, 18.08.17 10:06
    • Replies: 1
    • Views: 3,453
    24.08.17 12:04 Go to last post
  20. General transfers in progress

    Hello, After the take over of sector 1 in Surprise attack adventure, I sent generals to other positions. They're still in transfer, they're...

    Started by SelenaDaFarendil, 21.08.17 16:25
    • Replies: 3
    • Views: 4,130
    22.08.17 08:18 Go to last post

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