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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,591
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,929
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,399
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,717,622
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,559
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,352
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Sunday slowness

    I had issues again this morning, after entering password hammerman started then froze page refreshed back to login. Had to change browser twice...

    Started by Larili, 30.07.17 11:24
    3 Pages
    1 2 3
    • Replies: 21
    • Views: 81,974
    31.07.17 11:02 Go to last post
  2. SE landing spots

    The fixed landing spots on Secluded Experiments aren't fixed at all. When I place a gen it makes the blank square, after a few secs it vanishes...

    Started by t00tie, 17.11.16 20:11
    • Replies: 8
    • Views: 38,956
    29.07.17 17:17 Go to last post
  3. unable to log in

    Since this evening (around 17:30 CEST) I'm unable to log in to the game. After attempting to log in, immediatly a pop-under shows, indicating "sorry,...

    Started by Hellknightktt, 27.07.17 17:17
    3 Pages
    1 2 3
    • Replies: 29
    • Views: 22,586
    28.07.17 09:44 Go to last post
  4. Trade Office History - can't delete it

    Since the last maintenance (or hotfix) you can't delete Trade Office History - not effectively. Next time you open TO and go to History tab, the...

    Started by Kris3457, 20.07.17 09:11
    history, trade office
    • Replies: 6
    • Views: 31,023
    28.07.17 07:40 Go to last post
  5. Navigation Master achievement is not working.

    I got Logistic Master done, but not Navigation Master, it seems bugged here:

    Started by TheVictorious, 25.07.17 18:08
    • Replies: 2
    • Views: 18,442
    26.07.17 14:53 Go to last post
  6. https

    haha gj (again) bb. I;ve tried a Cpl of different browsers and just cant play the game. c ya around I guess!

    Started by vigabrand, 25.07.17 12:50
    • Replies: 9
    • Views: 18,998
    26.07.17 11:27 Go to last post
  7. Moved: Adobe has announced end-of-life for Flash

    Started by Jove, 25.07.17 17:48
    • Replies: -
    • Views: -
    26.07.17 09:01 Go to last post
  8. Moved: The end of Flash is official. Devs get ready for html5?

    Its official as the bbc can get it. Adobe is pulling flash. Phased out by 2020 http://www.bbc.co.uk/news/technology-40716304

    Started by Ammy75, 26.07.17 10:01
    • Replies: -
    • Views: -
    26.07.17 02:41 Go to last post
  9. TSO now having mega lag problems with Firefox Linux

    PLEASE, TSO change technologies to HTML5, even Java, the latest release of Firefox (version 54) now has major lagging issues with Flash 26. After a...

    Started by Ammy75, 22.07.17 20:31
    2 Pages
    1 2
    flash, lag, linux
    • Replies: 11
    • Views: 11,878
    25.07.17 22:35 Go to last post
  10. Cant trade Accolade buff

    Text info on that buff says that friends and guildies can add them,but cant send it to friends-it doesn´t show up as tradeable. Is this a bug or was...

    Started by minoreva, 25.07.17 08:29
    • Replies: 3
    • Views: 4,413
    25.07.17 11:01 Go to last post
  11. no building licences!

    Hi i got a problem sometimes when i destroy lets say a copper mine when it still has around 100 coppers left in it so i can rebuild a new mine that...

    Started by zienzo, 24.07.17 20:49
    • Replies: 0
    • Views: 11,637
    24.07.17 20:49 Go to last post
  12. Tokens - BK Event

    Hey, dear devs, where are the tokens? i mean you can only buy for tokens in BK section of the shop, but i doesnt found any of them :mad:

    Started by OfpEp, 24.07.17 09:22
    • Replies: 2
    • Views: 49,920
    24.07.17 09:55 Go to last post
  13. misspelling in PvP Overview

    My eyes get hurt every time I see ValorRateBonus in PvP Overview... Spelled Valour Points when looking at storage (Mayor House or Storages) PvP...

    Started by kke2100, 22.07.17 11:23
    • Replies: 0
    • Views: 9,722
    22.07.17 11:23 Go to last post
  14. notifications stopped and poped out all at once when visit a friend

    It has happened just now, the notification about collectives, production, Geo sent, Geo not found a deposit, and many notifications stopped, and all...

    Started by TheVictorious, 21.07.17 14:47
    • Replies: 0
    • Views: 1,886
    21.07.17 14:47 Go to last post
  15. Using 'go to adventure' button in general dialog sends General to Expedition

    General, yes, a normal general (not a marshal) can be sent to expeditions with this. How to repeat this bug: * Start an expedition. * Then,...

    Started by Sunfly, 18.07.17 16:58
    • Replies: 1
    • Views: 3,006
    18.07.17 18:17 Go to last post
  16. chat

    Does anyone else have issue with non existing chat or is it just me?

    Started by Zodiac_Digital, 18.07.17 11:14
    • Replies: 1
    • Views: 4,849
    18.07.17 11:36 Go to last post
  17. Game freezes constant (Diagnostics)

    EDIT: This has been closed due to a new game version having been deployed. Please redirect anymore reports to the new thread here...

    Started by minoreva, 30.06.17 14:43
    5 Pages
    1 2 3 ... 5
    • Replies: 48
    • Views: 210,838
    18.07.17 11:14 Go to last post
  18. Fix for Chrome & Opera browser "flash crash"

    Mod_Manatee of the US servers has posted a fix for Chrome and Opera browser "flash crash" *** Attention, this post might help some of you, but...

    Started by DreySA, 18.07.17 06:10
    • Replies: 0
    • Views: 6,213
    18.07.17 06:10 Go to last post
  19. Rain of Arrows: No loot from adventure

    Bought a Clever Little Tailor Lootspot, used Rain of Arrows, definitely made some kills. Checked the camp I did hit, was down a fair amount of...

    Started by Sharpielein, 16.08.14 21:06
    3 Pages
    1 2 3
    • Replies: 29
    • Views: 299,888
    16.07.17 21:42 Go to last post
  20. Quest wont complete

    hi, i have not long started (lvl 6) and during my starting quests i have completed all required however it does not complete? i have attached a...

    Started by Readie1988, 15.07.17 21:39
    • Replies: 2
    • Views: 4,144
    16.07.17 09:24 Go to last post

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