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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,034
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,734
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,133
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,443
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,593
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,053
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Guild Quest part: Acquire 50 grout. Excelsior gains don't register.

    As the subject says. Gained maybe 100 with a few Excelsior spins, but the counter in the quest window still said 66 (acquired separately from a...

    Started by MikeLido, 19.08.17 13:44
    • Replies: 3
    • Views: 4,414
    MikeLido
    19.08.17 21:34 Go to last post

  2. Angry Help

    May Building Menu don't light up but one are two item.

    Started by quit, 16.08.17 19:19
    • Replies: 2
    • Views: 1,988
    BB_Saqui
    17.08.17 15:54 Go to last post

  3. Lucky Find, Iron Mining Surplus and Two Iron in One skills are mutually exclusive.

    I set up one of my geologist with all possible iron skills. Lucky Find lv1 with 15% chance. Iron Mining Surplus lv3 with 24% chance. Two Iron in One...

    Started by The_Sarmatian, 21.07.16 05:36
    4 Pages •
    1 2 3 ... 4
    • Replies: 30
    • Views: 123,685
    faivq
    15.08.17 19:34 Go to last post

  4. Log in Problem

    Every time i log in i get a blank screen and the message 'File loading failed! Please check your network connection, clean your browser cache or try...

    Started by forthy69, 03.07.17 15:43
    2 Pages •
    1 2
    • Replies: 13
    • Views: 77,267
    Larili
    12.08.17 10:00 Go to last post

  5. I placed barazek on Football trophy 2016 :D

    Well, it is false report, but applied buff to rarity provision house got a report that I buffed football trophy :D Wonder what that will speed up...

    Started by TheVictorious, 10.08.17 18:00
    • Replies: 0
    • Views: 1,737
    TheVictorious
    10.08.17 18:00 Go to last post

  6. Flash Crash

    3rd time of doing Stealing From the Rich and for the third time when I move my mma from the same location to exactly the same next location, Flash...

    Started by theheron, 09.08.17 19:26
    • Replies: 1
    • Views: 1,872
    Kebabtomte
    10.08.17 15:34 Go to last post

  7. Problem with Slimbrowser

    When trying to access the forum in the slimbrowser all I get is a whitescreen. I have the latest flashdrivers and using Win7 if that helps.

    Started by LordBosse, 26.07.17 12:02
    • Replies: 9
    • Views: 39,459
    BB_Saqui
    09.08.17 09:36 Go to last post

  8. Exclamation Mining Surplus is not happening anymore after update?

    I just noticed that iron surplus not triggered after searching about 19 iron mines, and now searching another 19, still 0 surplus, I thought it was...

    Started by TheVictorious, 01.07.17 21:11
    • Replies: 2
    • Views: 2,963
    TheVictorious
    05.08.17 07:28 Go to last post

  9. Exclamation Gen bumps building from island!!!!

    Would assume this is pretty rare,as i have never seen it happen before.Finished an adventure and was waiting for my QM Claus to return,they tend to...

    Started by babygirl, 04.08.17 22:46
    • Replies: 0
    • Views: 1,434
    babygirl
    04.08.17 22:46 Go to last post

  10. Typing "0" takes you to Mayors

    Now when I enter 0 as part of a number it takes my back to mayors house..most annoying when trying to refill mines as page always jumps back to mayor...

    Started by The_Lady_Red, 19.07.17 10:08
    2 Pages •
    1 2
    • Replies: 16
    • Views: 24,092
    BB_Saqui
    01.08.17 10:38 Go to last post

  11. Angry No chat server available - *freeze*

    Dear bb, Please fix your horrible useless badly programmed woefully underprovisioned non-redundant stupid chat server.

    Started by t00tie, 20.06.17 08:01
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 15
    • Views: 14,925
    t00tie
    01.08.17 07:32 Go to last post

  12. Sunday slowness

    I had issues again this morning, after entering password hammerman started then froze page refreshed back to login. Had to change browser twice...

    Started by Larili, 30.07.17 11:24
    3 Pages •
    1 2 3
    1 Attachment(s)
    • Replies: 21
    • Views: 82,143
    BB_Saqui
    31.07.17 11:02 Go to last post

  13. SE landing spots

    The fixed landing spots on Secluded Experiments aren't fixed at all. When I place a gen it makes the blank square, after a few secs it vanishes...

    Started by t00tie, 17.11.16 20:11
    • Replies: 8
    • Views: 39,057
    Rosejane
    29.07.17 17:17 Go to last post

  14. unable to log in

    Since this evening (around 17:30 CEST) I'm unable to log in to the game. After attempting to log in, immediatly a pop-under shows, indicating "sorry,...

    Started by Hellknightktt, 27.07.17 17:17
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 22,838
    BB_Saqui
    28.07.17 09:44 Go to last post

  15. Trade Office History - can't delete it

    Since the last maintenance (or hotfix) you can't delete Trade Office History - not effectively. Next time you open TO and go to History tab, the...

    Started by Kris3457, 20.07.17 09:11
    history, trade office
    • Replies: 6
    • Views: 31,137
    maryam1
    28.07.17 07:40 Go to last post

  16. Navigation Master achievement is not working.

    I got Logistic Master done, but not Navigation Master, it seems bugged here:

    Started by TheVictorious, 25.07.17 18:08
    • Replies: 2
    • Views: 18,497
    BB_Saqui
    26.07.17 14:53 Go to last post

  17. https

    haha gj (again) bb. I;ve tried a Cpl of different browsers and just cant play the game. c ya around I guess!

    Started by vigabrand, 25.07.17 12:50
    • Replies: 9
    • Views: 19,064
    BB_Saqui
    26.07.17 11:27 Go to last post

  18. Moved: Adobe has announced end-of-life for Flash

    Started by Jove, 25.07.17 17:48
    • Replies: -
    • Views: -
    TheVictorious
    26.07.17 09:01 Go to last post

  19. Moved: The end of Flash is official. Devs get ready for html5?

    Its official as the bbc can get it. Adobe is pulling flash. Phased out by 2020 http://www.bbc.co.uk/news/technology-40716304

    Started by Ammy75, 26.07.17 10:01
    • Replies: -
    • Views: -
    Xrystal
    26.07.17 02:41 Go to last post

  20. TSO now having mega lag problems with Firefox Linux

    PLEASE, TSO change technologies to HTML5, even Java, the latest release of Firefox (version 54) now has major lagging issues with Flash 26. After a...

    Started by Ammy75, 22.07.17 20:31
    2 Pages •
    1 2
    flash, lag, linux
    • Replies: 11
    • Views: 12,774
    Ammy75
    25.07.17 22:35 Go to last post
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