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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,665
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,945
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,508
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,822
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,673
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,394
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. General's attack don't stack well

    Hi,i just noticed small bug.I was just trying to kill few wolfpack's so i can finish camp with cavlary,i sent 3x attacks with 1 cannon (they all have...

    Started by markmark, 01.06.17 17:06
    • Replies: 5
    • Views: 8,920
    EasyTarget1
    01.06.17 18:12 Go to last post

  2. Major General

    I have managed to fully upgrade my MG. On his stats all new skills can be seen in blue text. However, when I look at a battle report all his skills...

    Started by PELIAS, 27.05.17 11:33
    • Replies: 6
    • Views: 34,409
    HFoC
    01.06.17 08:10 Go to last post

  3. Exclamation No SSL on login?

    I'm getting a warning on the login screen that there is no SSL and in addition a warning on the password reset screen that there is no SSL. The...

    Started by WildWizard, 08.03.17 21:38
    2 Pages •
    1 2
    • Replies: 14
    • Views: 74,283
    BB_Saqui
    29.05.17 13:14 Go to last post

  4. rec merks

    ive noticed rec merks gained threw general new skills can be sent /traded with other players is this a bug or ment to be

    Started by Salem_Warrior_1, 24.05.17 17:47
    • Replies: 2
    • Views: 6,706
    BB_Saqui
    25.05.17 14:30 Go to last post

  5. Master Planner skill bugged ?

    This skill only works on some units in battle report. http://prntscr.com/f9quio http://prntscr.com/f9qut6 http://prntscr.com/f9qv17 Is...

    Started by Grimhurst, 19.05.17 16:22
    2 Pages •
    1 2
    • Replies: 11
    • Views: 12,932
    GenHavoc
    25.05.17 13:57 Go to last post

  6. Moved: Achievement "Scenario Source - Own 10 scenarios" can't be achieved

    Achievement "Scenario Source - Own 10 scenarios" can't be achieved because it counts all the scenarios of the same kind (e.g. 8 Riches of the...

    Started by numa, 25.05.17 14:26
    • Replies: -
    • Views: -
    Madorosu
    25.05.17 13:21 Go to last post

  7. Question Own 10 scenario achievement is not working with Star Menu adventures stacking

    Scenario Source achievement which requires to have 10 scenarios in the star menu is not counting scenarios correctly after the adventures stacking...

    Started by FearlessTheGreat, 04.02.17 01:22
    2 Pages •
    1 2
    • Replies: 10
    • Views: 20,120
    Madorosu
    25.05.17 13:21 Go to last post

  8. Players (sometimes) showing twice

    When inviting to an adventure OR sending an in-game mail it happens that same player 'pop up' twice. A problem you (BB DEVs) are investigating?...

    Started by kke2100, 22.05.17 08:37
    • Replies: 3
    • Views: 3,452
    minoreva
    24.05.17 14:28 Go to last post

  9. Missing gems?

    Hi BB, i have sent issue to support via mail, but it nearly 5 hours ago since i purchased gems .

    Started by Qaw-Paw, 29.04.17 09:02
    5 Pages •
    1 2 3 ... 5
    • Replies: 41
    • Views: 140,380
    HunyBun
    24.05.17 10:42 Go to last post

  10. PVP Attack order bug

    On this 1 map when you are planning the fa you are given an intercept order> And if you attack the camp next to boss you are given this order:...

    Started by EasyTarget1, 22.05.17 20:56
    • Replies: 3
    • Views: 3,583
    Brotherjon
    23.05.17 11:37 Go to last post

  11. Moved: General skills bug - star coins

    Got 3 generals with star coins skill. The skill says its 1 coin per 1000 exp worth of enemies defeated. Finished Valiant Little Tailor killing only...

    Started by Maatrys, 24.05.17 10:11
    • Replies: -
    • Views: -
    TheVictorious
    21.05.17 08:05 Go to last post

  12. Why, telll me why?

    Why again? Please explain! thank you

    Started by TabulaRasa, 16.05.17 14:08
    3 Pages •
    1 2 3
    • Replies: 28
    • Views: 78,234
    Vaargson
    19.05.17 22:40 Go to last post

  13. Results of "First Aid" not shown in combat report

    I have "first aid" skil on several generals. The skill works and even rounds up the savings but it is not shown in the battle report. Here on...

    Started by t00tie, 18.05.17 10:12
    • Replies: 4
    • Views: 4,886
    Thejollyone
    19.05.17 13:04 Go to last post

  14. "Send to adventure" not working

    I'm on a friends adventure (Valiant Little Tailor), that is started before my adventure (The Fisherman and his Wife) I loaded up a number of generals...

    Started by mbvdk, 18.05.17 14:03
    • Replies: 8
    • Views: 22,498
    qawpaw
    19.05.17 10:55 Go to last post

  15. Exclamation Paypal problem

    I have this issue with paypal payment since 03.20, thats when I wrote my first support ticket. Since then I wrote a few other support tickets but the...

    Started by volok, 17.05.17 08:49
    payment
    • Replies: 3
    • Views: 4,741
    Qaw-Paw
    18.05.17 13:06 Go to last post

  16. Problems with Adventure Achievements completing

    I have noticed inconsistencies in the adventure achievements. The Making a Name achievement shows I have not completed Sons of the Veld,...

    Started by Fuseboy, 11.05.17 21:22
    • Replies: 8
    • Views: 29,045
    EasyTarget1
    17.05.17 12:53 Go to last post

  17. It's April - Christmas event questline is still visible

    Hi, came back to play the game after a 2 year break. after opening the quest book i stillsee the christmas event quest line. Anyone else have old...

    Started by Malachius666, 29.04.17 11:03
    1 Attachment(s)
    • Replies: 3
    • Views: 3,882
    BB_Saqui
    09.05.17 11:02 Go to last post

  18. About Titanium quest got undefined text

    In subquest attack on titanium. I logged on today to see what he had to say about producing 50 titanium ore which wasn't a lot apparently.

    Started by SnowBlizz, 06.05.17 09:27
    • Replies: 0
    • Views: 2,473
    SnowBlizz
    06.05.17 09:27 Go to last post

  19. Server Zone Crash

    This has happened not very long after reaching L74... is the level bugged? I have tried all the usual stuff - ctrl-F5, clear cache, clear...

    Started by djnelson99, 28.04.17 11:28
    • Replies: 6
    • Views: 24,119
    BB_Saqui
    05.05.17 10:09 Go to last post

  20. wrong color of powder hut roof level 6

    Why does powder hut level 6 keep the red roof while ALL other Expert buildings level 6 have green roof? ...

    Started by kke2100, 03.05.17 06:58
    • Replies: 6
    • Views: 13,473
    Areop-Enap
    04.05.17 17:25 Go to last post
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