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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,448
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,370
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,422
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,117
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,929
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,359
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. "Send to adventure button" wierd behaviour

    This has happened several times now, at first I thought it was a random glitch. Test conditions: Join a roaring bull adventure as ls (I bought...

    Started by t00tie, 31.05.17 08:37
    2 Pages
    1 2
    • Replies: 18
    • Views: 8,200
    12.06.17 04:36 Go to last post
  2. Chat reset and disconnect over and over

    I see that chat never stable last a few days, especially today right now it reset over and over, is this issue just for me?

    Started by TheVictorious, 08.06.17 18:23
    • Replies: 4
    • Views: 10,741
    11.06.17 22:15 Go to last post
  3. ★ problem with landing spots/moving genenerals in adventures. [14711]

    I had a problem moving generals in Witch of the Swamp - after killing leader in first sector I tried to move generals to that sector. Selected...

    Started by halv12, 15.04.16 06:58
    3 Pages
    1 2 3
    • Replies: 23
    • Views: 34,723
    06.06.17 11:39 Go to last post
  4. follow up adventures drop rate too low

    everyone know that the drop rates of the adventures "follow up" went down, but still there is a quest that asks to complete 2 follow up adventures,...

    Started by potatochips, 03.06.17 19:48
    • Replies: 1
    • Views: 9,281
    03.06.17 22:40 Go to last post
  5. Can't close attachments window on forum

    I ran into a forum bug. I play via steam and when I tried uploading screenshots to the forum I couldn't close the attachments window so I had to use...

    Started by t00tie, 18.05.17 10:22
    2 Pages
    1 2
    • Replies: 14
    • Views: 49,605
    02.06.17 14:26 Go to last post
  6. Bean soup does not apply prem bonus?

    Hi, I'm not sure is it new or old, is it bug or not, but today I just noticed that Beans Soup does not effected with premium bonus (10%) its 8...

    Started by TheVictorious, 10.06.16 12:22
    • Replies: 5
    • Views: 11,068
    02.06.17 10:04 Go to last post
  7. Moved: Epic Woodyard, Bean Soup and Premium

    I had noticed that my time notes had been off when a friend has buffed the Epic Woodyard with bean soup while they were on premium. I finally noticed...

    Started by Xibor, 02.06.17 14:07
    • Replies: -
    • Views: -
    02.06.17 10:04 Go to last post
  8. General's attack don't stack well

    Hi,i just noticed small bug.I was just trying to kill few wolfpack's so i can finish camp with cavlary,i sent 3x attacks with 1 cannon (they all have...

    Started by markmark, 01.06.17 17:06
    • Replies: 5
    • Views: 8,954
    01.06.17 18:12 Go to last post
  9. Major General

    I have managed to fully upgrade my MG. On his stats all new skills can be seen in blue text. However, when I look at a battle report all his skills...

    Started by PELIAS, 27.05.17 11:33
    • Replies: 6
    • Views: 34,431
    01.06.17 08:10 Go to last post
  10. Exclamation No SSL on login?

    I'm getting a warning on the login screen that there is no SSL and in addition a warning on the password reset screen that there is no SSL. The...

    Started by WildWizard, 08.03.17 21:38
    2 Pages
    1 2
    • Replies: 14
    • Views: 74,383
    29.05.17 13:14 Go to last post
  11. rec merks

    ive noticed rec merks gained threw general new skills can be sent /traded with other players is this a bug or ment to be

    Started by Salem_Warrior_1, 24.05.17 17:47
    • Replies: 2
    • Views: 6,783
    25.05.17 14:30 Go to last post
  12. Master Planner skill bugged ?

    This skill only works on some units in battle report. http://prntscr.com/f9quio http://prntscr.com/f9qut6 http://prntscr.com/f9qv17 Is...

    Started by Grimhurst, 19.05.17 16:22
    2 Pages
    1 2
    • Replies: 11
    • Views: 13,054
    25.05.17 13:57 Go to last post
  13. Moved: Achievement "Scenario Source - Own 10 scenarios" can't be achieved

    Achievement "Scenario Source - Own 10 scenarios" can't be achieved because it counts all the scenarios of the same kind (e.g. 8 Riches of the...

    Started by numa, 25.05.17 14:26
    • Replies: -
    • Views: -
    25.05.17 13:21 Go to last post
  14. Question Own 10 scenario achievement is not working with Star Menu adventures stacking

    Scenario Source achievement which requires to have 10 scenarios in the star menu is not counting scenarios correctly after the adventures stacking...

    Started by FearlessTheGreat, 04.02.17 01:22
    2 Pages
    1 2
    • Replies: 10
    • Views: 20,192
    25.05.17 13:21 Go to last post
  15. Players (sometimes) showing twice

    When inviting to an adventure OR sending an in-game mail it happens that same player 'pop up' twice. A problem you (BB DEVs) are investigating?...

    Started by kke2100, 22.05.17 08:37
    • Replies: 3
    • Views: 3,510
    24.05.17 14:28 Go to last post
  16. Missing gems?

    Hi BB, i have sent issue to support via mail, but it nearly 5 hours ago since i purchased gems .

    Started by Qaw-Paw, 29.04.17 09:02
    5 Pages
    1 2 3 ... 5
    • Replies: 41
    • Views: 140,587
    24.05.17 10:42 Go to last post
  17. PVP Attack order bug

    On this 1 map when you are planning the fa you are given an intercept order> And if you attack the camp next to boss you are given this order:...

    Started by EasyTarget1, 22.05.17 20:56
    • Replies: 3
    • Views: 3,603
    23.05.17 11:37 Go to last post
  18. Moved: General skills bug - star coins

    Got 3 generals with star coins skill. The skill says its 1 coin per 1000 exp worth of enemies defeated. Finished Valiant Little Tailor killing only...

    Started by Maatrys, 24.05.17 10:11
    • Replies: -
    • Views: -
    21.05.17 08:05 Go to last post
  19. Why, telll me why?

    Why again? Please explain! thank you

    Started by TabulaRasa, 16.05.17 14:08
    3 Pages
    1 2 3
    • Replies: 28
    • Views: 78,418
    19.05.17 22:40 Go to last post
  20. Results of "First Aid" not shown in combat report

    I have "first aid" skil on several generals. The skill works and even rounds up the savings but it is not shown in the battle report. Here on...

    Started by t00tie, 18.05.17 10:12
    • Replies: 4
    • Views: 4,916
    19.05.17 13:04 Go to last post

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