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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,941
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,179
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,409
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,490
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,788
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,081
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Network issue

    At times when clicking on something in game. i get this page.

    Started by qawpaw, 15.04.17 08:05
    2 Pages •
    1 2
    • Replies: 10
    • Views: 49,697
    BB_Saqui
    28.04.17 15:19 Go to last post

  2. Angry Redeeming party crasher buffs

    Party Crasher buffs can't be redeemed with a slider to push the enitre stack. They only do one at a time. Just now it took between 8 and 9 seconds...

    Started by t00tie, 18.04.17 10:57
    • Replies: 7
    • Views: 14,834
    halv12
    26.04.17 07:05 Go to last post

  3. How do I get back Daily Log-In Bonus Window?

    When i start the game i have to press the mouse button to activate my mouse-pointer which is always invisible before that and sometimes i happens to...

    Started by Swempa333, 21.04.17 11:40
    • Replies: 2
    • Views: 8,783
    queen-vicious
    26.04.17 01:19 Go to last post

  4. Reg: mail system

    When ever i push the arrow under star and then choose mail, the profile page comes up,that a new one for me.:confused:

    Started by qawpaw, 25.04.17 11:50
    • Replies: 4
    • Views: 4,104
    qawpaw
    25.04.17 12:26 Go to last post

  5. Login without Facebook

    I would like to unlink Facebook and and simply login with a password. Is this possible?

    Started by BuftonTufton, 16.04.17 12:36
    • Replies: 2
    • Views: 3,196
    BB_Saqui
    25.04.17 11:37 Go to last post

  6. 1 hour missing of colony duration due to Daylight Saving

    hi all; I noticed this problem, submitted a ticket to Support and have been refunded. Claimed i.e. CET 18.00, expire 18.00 CEST (colony duration...

    Started by kke2100, 21.04.17 14:29
    • Replies: 1
    • Views: 3,902
    BB_Saqui
    25.04.17 11:36 Go to last post

  7. guild quest (items being asked for that cant be produced by that player yet)

    Now im not sure if this is a bug or not and if not please feel free to move this to the relevant section But i have recently leveled up to 46...

    Started by sonik0578, 18.04.17 23:21
    2 Pages •
    1 2
    • Replies: 10
    • Views: 25,751
    Fuseboy
    21.04.17 16:14 Go to last post

  8. Stuck after 2-player adventure

    after completing a 2-player adventure im always stuck at adventuree zone and theres no button to get home so ill have to restart the game every...

    Started by Swempa333, 14.04.17 17:33
    • Replies: 2
    • Views: 5,609
    Swempa333
    21.04.17 14:10 Go to last post

  9. Easter quest

    Hi all. I´m missing one easter quest for my achievements, checking the game everyday but the quest doesnt show up. It´s the "Easter bunny´s...

    Started by gajodoporto, 16.04.17 23:56
    • Replies: 3
    • Views: 2,528
    BB_Saqui
    18.04.17 09:04 Go to last post

  10. Guild Interface; 48h for activity/inactivity not always working

    I have recently have had two different 'incidents', where the 48 hours for being registered as inactive in my guilds memberlist has been wrong. ...

    Started by kke2100, 13.04.17 10:59
    • Replies: 3
    • Views: 2,663
    kke2100
    16.04.17 12:47 Go to last post

  11. The ''not'' dead general

    This started sometime ago and it only happened on SA but of late it's starting to happen a lot more frequently and in any adventure, it only happens...

    Started by Bluesavanah, 20.03.16 14:49
    2 Pages •
    1 2
    • Replies: 17
    • Views: 25,655
    kke2100
    16.04.17 12:40 Go to last post

  12. Forgotten password.

    Hello. Me and my wife are playing here. She saved her password in the browser and I reinstalled Windows, and it got loose. The problem is that she...

    Started by thisisnotreal, 14.04.17 07:29
    • Replies: 2
    • Views: 2,601
    Fuseboy
    14.04.17 18:22 Go to last post

  13. Question TSO in Edge after Creators Update (Windows 10)

    Hello there, until today I used to use Microsoft Edge in Windows 10 to run TSO (I had my reasons). After today's Creators Update there is a change...

    Started by mrfatalerror, 13.04.17 16:55
    • Replies: 2
    • Views: 22,045
    BB_Saqui
    14.04.17 10:09 Go to last post

  14. External Mail easter bonus code

    seems I've not received the EAster bonus code in real life mail. I have checked Spam and Junk folders etc, but nothing there :( I have also (as...

    Started by Thejollyone, 06.04.17 16:58
    2 Pages •
    1 2
    • Replies: 13
    • Views: 8,613
    Sansa
    12.04.17 17:52 Go to last post

  15. game lag/freezes

    Hi, anyone having these problems, game keeps freezing, and getting lag, all since event started. Some days play is not really worth doing,as having...

    Started by jonno697, 01.04.17 10:40
    4 Pages •
    1 2 3 ... 4
    1 Attachment(s)
    • Replies: 36
    • Views: 89,736
    qawpaw
    12.04.17 16:44 Go to last post

  16. Easter 2017 MMA general and new Courageous Explorer in wrong place in star menu!

    Hello, I just think those new MMA and new Courageous Explorer in wrong place in star menu with default order: I think the new MMA with red box...

    Started by TheVictorious, 10.04.17 20:45
    • Replies: 8
    • Views: 3,439
    TheVictorious
    12.04.17 06:27 Go to last post

  17. Easter eggs hidden on the home Island

    Eggs are hidden on home island

    Started by Jack_NoName, 11.04.17 14:37
    2 Attachment(s)
    • Replies: 5
    • Views: 6,181
    TheVictorious
    11.04.17 22:03 Go to last post

  18. No second Easter chain

    I am in help a lot. 4-6 players have said they did not get the second Easter chain. I tell them to refresh, look again, and send ticket to...

    Started by DocAckersonCO1, 27.03.13 08:53
    4 Pages •
    1 2 3 ... 4
    • Replies: 35
    • Views: 107,118
    Bitofalaugh
    11.04.17 20:59 Go to last post

  19. Where do Easter Eggs Come From not completing

    I finished the scenario and placed the wellness buffs on but the scenario refuses to complete I logged out and back in but still no...

    Started by Thejollyone, 05.04.17 11:32
    • Replies: 9
    • Views: 17,697
    case
    11.04.17 20:37 Go to last post

  20. Party Crushers Camp Crushed Bug at EE 2017

    Hi, My party crushers timer doesnt count down for 3 days and no crushers are coming. My current quest of defeat party crushers is up with no...

    Started by Serkazu, 04.04.17 19:31
    • Replies: 3
    • Views: 3,177
    Serkazu
    08.04.17 20:22 Go to last post
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