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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,206
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,763
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,275
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,752,168
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,852
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,119
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. on RTR co-op genral able to cross to other lz's

    In RTR co-op adventure Ive noticed that player 2 ie mid lz spot, its possible to transfer generals to lz1 and lz3, ie other players landing zones, a...

    Started by Salem_Warrior_1, 04.04.17 11:41
    • Replies: 2
    • Views: 4,220
    Salem_Warrior_1
    05.04.17 08:51 Go to last post

  2. Problems with colls after EE 2017 started

    - colls still glares after click, not disappers, not counted to statistics - after logout/login same colls appears on same place, after click same...

    Started by Diego004, 28.03.17 05:18
    • Replies: 6
    • Views: 3,991
    halv12
    02.04.17 12:24 Go to last post

  3. Epic woodyard quest broken

    I just bought an epic woodyard. The quest line stops working at the quest Full Speed! that requires me to have 3 forester chains running on the epic...

    Started by Dimytes, 14.12.16 22:38
    1 Attachment(s)
    • Replies: 7
    • Views: 22,880
    Wotsrong
    31.03.17 21:59 Go to last post

  4. Easter 2017

    Event is not started.

    Started by qawpaw, 27.03.17 23:33
    2 Pages •
    1 2
    • Replies: 15
    • Views: 71,379
    Areop-Enap
    31.03.17 15:35 Go to last post

  5. Exclamation Items going missing and degraded item graphics after server maintenance

    Just a warning that after server downtime I recommend you do a head check on the Items on your land. After the pre-easter server update my gem pit...

    Started by Alba1888, 29.03.17 16:29
    • Replies: 0
    • Views: 2,220
    Alba1888
    29.03.17 16:29 Go to last post

  6. Ghost land sites on Wild Mary

    the following 3 spaces in green cannot be placed on with a general from star menu. Very frustrating :confused: http://prntscr.com/epk9kl ah...

    Started by Thejollyone, 28.03.17 17:26
    • Replies: 0
    • Views: 1,986
    Thejollyone
    28.03.17 17:26 Go to last post

  7. movie not loaded

    Hi all, until this morning all was fine. In the middle of I got an error, which I clicked off, and continued. However, while I can login again, the...

    Started by phhaux, 15.03.14 22:32
    • Replies: 7
    • Views: 19,752
    Durin_d
    27.03.17 07:55 Go to last post

  8. Magnificent Residence covering collectibles

    I have at several occations had collectibles that are hiding underneath the blue flowerbed in front of the Magnificent Ressidence. See this image...

    Started by mbvdk, 26.03.17 16:45
    1 Attachment(s)
    • Replies: 1
    • Views: 2,269
    EasyTarget1
    26.03.17 17:40 Go to last post

  9. Collectable quest not appearing in quest book

    I logged in this morning to see a new quest flashing. I clicked on this new quest and saw it was for collectables. However the quest does not...

    Started by EasyTarget1, 23.03.17 07:21
    • Replies: 1
    • Views: 3,007
    EasyTarget1
    23.03.17 08:11 Go to last post

  10. Graphics glitch [solved]

    Edit: Nevermind not an issue. Please delete the thread. I am not sure if this is anything you can do anything about, but since the latest update...

    Started by Fuseboy, 22.03.17 14:41
    1 Attachment(s)
    • Replies: 2
    • Views: 6,047
    Fuseboy
    22.03.17 15:42 Go to last post

  11. New minibrowser is not working.

    I have installed the new minibrowser, and when i start it there is komming a blue window that lookes like VLC player but there is not any file to...

    Started by Sir-Mums, 14.03.17 10:11
    • Replies: 5
    • Views: 7,425
    kke2100
    22.03.17 11:11 Go to last post

  12. Explorer - skill tree - Sturdy Shovel

    http://blog.naver.com/thdzl/220961761751 this is bug? * 20170322 Updated 6% 4 Pictures

    Started by GOMGOUUN, 19.03.17 01:47
    • Replies: 7
    • Views: 16,346
    GOMGOUUN
    22.03.17 08:34 Go to last post

  13. Game lag and hangs become so bad and so serious

    Game lag and hangs become so bad and so serious last week, I really notice and tried many connections and many pc/laptops, 1 was i7 with 16GB ram and...

    Started by TheVictorious, 18.03.17 20:19
    • Replies: 5
    • Views: 4,985
    BB_Saqui
    21.03.17 11:52 Go to last post

  14. bk

    i lost 20 bk adv today i buy 10 at1.09 in the morning an ten of a friand what can i do

    Started by Custard100, 20.03.17 08:17
    • Replies: 3
    • Views: 3,022
    TheVictorious
    21.03.17 09:00 Go to last post

  15. gem's and errr

    iv'e purchased some gem's and im not recive'ing them yet . and yet the bill has been withdrawn from my account. so if these gems do not transfer...

    Started by Steel_helm_3rd, 18.03.17 15:46
    • Replies: 5
    • Views: 3,485
    MOD_Daz
    20.03.17 08:30 Go to last post

  16. Lose battle

    How is this possible? prntscr.com/elrkz1 What is here problem ? Why did not he kill all units ? As a rule, I need to send on that camp 165...

    Started by Dar_iron, 19.03.17 08:32
    • Replies: 3
    • Views: 6,787
    Madorosu
    19.03.17 18:36 Go to last post

  17. [Bug] Returning expedition troops not counted as assigned troops like adventures

    Hello, I noticed that returning unassigned troops returning to home uncounted until they reach my homeland, they did not appear on assigned nor...

    Started by TheVictorious, 18.03.17 22:04
    • Replies: 0
    • Views: 2,636
    TheVictorious
    18.03.17 22:04 Go to last post

  18. [Bug] Expedition Water Castle

    Hello, it is a simple bug, the label of next level requirement to LVL up castle is out of the window: Also, I can add another screenshot...

    Started by TheVictorious, 15.02.17 08:42
    • Replies: 1
    • Views: 2,842
    TheVictorious
    18.03.17 12:22 Go to last post

  19. Riches of the Mountain, pick didn't register as collected

    As you can see from the image, I collected all five picks and built the mine shaft. But there is still a pick and the adventure requires me to pick...

    Started by Hermey, 16.03.17 17:16
    1 Attachment(s)
    • Replies: 2
    • Views: 13,140
    Hermey
    17.03.17 14:56 Go to last post

  20. collectibel cannot be collected

    After using 'fairy dust' I have 2 collectibel ( 1 is kettle ) that cant be collected when clicking them, they shows constant firework - after refresh...

    Started by Wakky, 08.03.17 11:51
    3 Attachment(s)
    • Replies: 5
    • Views: 3,695
    BB_Saqui
    16.03.17 12:15 Go to last post
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