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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,369
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,365
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,751
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,715
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,210
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. im guessing another Storm Recovery rant?

    gday BB staff , I'm guessing you have heard this tale of woe many times before but here goes : I tried a Storm recovery for the first time , being...

    Started by neilegend, 15.03.17 06:25
    • Replies: 1
    • Views: 5,212
    Brotherjon
    15.03.17 09:08 Go to last post

  2. White page issue (flash player issue), I can't login to game, chrome + firefox

    Hello, I'm guessing we start having fun with flash issues, I'm trying to login to my game today, but simply I can't, in my Firefox I get the white...

    Started by TheVictorious, 15.03.17 08:41
    • Replies: 2
    • Views: 451,577
    TheVictorious
    15.03.17 08:52 Go to last post

  3. Chat window size resets

    I have a large screen and like to have a large chat window. After todays update the size resets every time I change zone. Very annoying. Also,...

    Started by Dragavon, 21.02.17 15:08
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 36,323
    Effellump
    11.03.17 18:28 Go to last post

  4. New bugs on Expeditions (colonies)

    Bugs I have encountered recently (2017-01-29) in Expeditions. On the "Build Defences" stage: Build a camp. Populate it with defenders. Try to...

    Started by BlackEyedBee, 30.01.17 00:23
    1 Attachment(s)
    • Replies: 3
    • Views: 17,830
    Eeyore
    11.03.17 15:09 Go to last post

  5. Question Master Breeder Achievment [TSO-16102]

    Ever since we got XXL some of the achievements have puzzled me, for example the Master Breeder achievement which calls for a production of 1500...

    Started by Dorotheus, 04.09.16 21:55
    2 Pages •
    1 2
    • Replies: 19
    • Views: 42,335
    BB_Saqui
    09.03.17 11:00 Go to last post

  6. PayPal Gem Bonus Question

    ok so i have screen shot's of %50 extra paypal from 1st march -31st march. (main screen settlers online) and i had a buy gem's in gem's shop special...

    Started by Steel_helm_3rd, 01.03.17 21:48
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 17,895
    Chief_Rob
    04.03.17 12:01 Go to last post

  7. Tree perspective

    This tree in sector 3 disappears behind the fish farm, although it should be on the foreground.

    Started by Serosk, 03.03.17 06:39
    1 Attachment(s)
    • Replies: 0
    • Views: 2,473
    Serosk
    03.03.17 06:39 Go to last post

  8. server zone failure

    Is there anything i can do over these i only have to leave the webpage of the game for a couple minutes and the damn thing crashes

    Started by hades8840, 02.03.17 11:19
    • Replies: 1
    • Views: 2,271
    MOD_Daz
    02.03.17 11:28 Go to last post

  9. Unable to discover Iron mine

    I cannot find the third iron mine in A4, I can find two with no problem but never could discover the third. I thought it was something the entire...

    Started by Margowicz1, 28.02.17 15:46
    • Replies: 2
    • Views: 4,901
    Dappadon
    28.02.17 20:48 Go to last post

  10. Quest book stopped at level 10 ?

    Why does the quest book stop at level 10 ? there are no more new quests. ?

    Started by KlodsHansDK, 28.02.17 13:19
    • Replies: 7
    • Views: 5,089
    KlodsHansDK
    28.02.17 16:12 Go to last post

  11. Adobe

    i dont seem to be able to play the game,it says i need to upgrade my adobe and i did upgrade it just now ,the one the game recommends itself,and...

    Started by IamRex, 28.02.17 14:10
    • Replies: 1
    • Views: 2,436
    Durin_d
    28.02.17 14:53 Go to last post

  12. Silo full wheat field indicator

    Hello, I'm not really sure about which section is correct for this, issues or suggestions, but I suggest to remove the indicator for Silo and Imp...

    Started by TheVictorious, 19.02.17 10:11
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 14
    • Views: 14,382
    TheVictorious
    23.02.17 15:08 Go to last post

  13. Moved: School not working

    since the update this week the village school has had a red exclamation mark with what looks like barrels in it can anyone explain this please

    Started by philbod, 23.02.17 09:55
    • Replies: -
    • Views: -
    Shamroque
    23.02.17 08:17 Go to last post

  14. Barracks' buff time

    had Recruitment Guide on: then put myers on top and training time increased, lol: any logical explanation for that?

    Started by Wu-L, 02.10.16 09:06
    2 Pages •
    1 2
    • Replies: 11
    • Views: 72,529
    BB_Saqui
    22.02.17 16:56 Go to last post

  15. Elite barracks graphic incorrect (build info icon and notification icon)

    The elite barracks icons for building info and notification when troops finish training are incorrect. 1. This is info window (this is Combat...

    Started by TheVictorious, 20.02.17 21:02
    • Replies: 1
    • Views: 17,019
    Xadro
    21.02.17 22:07 Go to last post

  16. No Deposits

    Hi I keep sending my geo's out looking for Titanium ore and Saltpeter and Gold but they won't find them on this little island I bought for gems, I...

    Started by unicornlinzy1, 20.02.17 10:31
    • Replies: 2
    • Views: 7,329
    Dorotheus
    20.02.17 18:24 Go to last post

  17. No chat server / connection lost

    I'm wondering if I'm alone in this issue. For the past 2-3 days while I'm on my mobile broadband I've been getting repeated "no chat server...

    Started by Xibor, 16.02.17 23:30
    • Replies: 2
    • Views: 6,588
    Xibor
    19.02.17 20:45 Go to last post

  18. Swift supplier inside the star menu

    Hello, another issue with PvP things, I thought this would be solved in the previous update, but it is not! The Swift Supplier is in the wrong place...

    Started by TheVictorious, 19.02.17 10:17
    • Replies: 0
    • Views: 5,951
    TheVictorious
    19.02.17 10:17 Go to last post

  19. Question How can I play on a second server with the same account I play on my main server ?

    Hi, I started out on Newfoundland when the game was in beta stage and then stopped playing after a while and after getting to 20 something level....

    Started by Xrystal, 17.02.17 23:07
    2 Pages •
    1 2
    • Replies: 12
    • Views: 956,077
    Dorotheus
    18.02.17 16:29 Go to last post

  20. Unhappy Enemy troops revived between waves (alternatively, attacks being ignored)!

    Playing "Ali Baba the Young Woodcutter", chipping away at enemy camps with MMA+1R waves, no blocks involved. 5 MMAs sent in quick succession, all...

    Started by BlackEyedBee, 17.02.17 01:57
    • Replies: 2
    • Views: 4,120
    BlackEyedBee
    17.02.17 16:04 Go to last post
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