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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,269
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,776
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,325
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,752,453
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,950
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,164
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. No chat server / connection lost

    I'm wondering if I'm alone in this issue. For the past 2-3 days while I'm on my mobile broadband I've been getting repeated "no chat server...

    Started by Xibor, 16.02.17 23:30
    • Replies: 2
    • Views: 6,650
    Xibor
    19.02.17 20:45 Go to last post

  2. Swift supplier inside the star menu

    Hello, another issue with PvP things, I thought this would be solved in the previous update, but it is not! The Swift Supplier is in the wrong place...

    Started by TheVictorious, 19.02.17 10:17
    • Replies: 0
    • Views: 5,962
    TheVictorious
    19.02.17 10:17 Go to last post

  3. Question How can I play on a second server with the same account I play on my main server ?

    Hi, I started out on Newfoundland when the game was in beta stage and then stopped playing after a while and after getting to 20 something level....

    Started by Xrystal, 17.02.17 23:07
    2 Pages •
    1 2
    • Replies: 12
    • Views: 956,422
    Dorotheus
    18.02.17 16:29 Go to last post

  4. Unhappy Enemy troops revived between waves (alternatively, attacks being ignored)!

    Playing "Ali Baba the Young Woodcutter", chipping away at enemy camps with MMA+1R waves, no blocks involved. 5 MMAs sent in quick succession, all...

    Started by BlackEyedBee, 17.02.17 01:57
    • Replies: 2
    • Views: 4,159
    BlackEyedBee
    17.02.17 16:04 Go to last post

  5. No need of an auto-refreshing friendslist while typing in chat window

    I understand that auto-refreshing friendslist is here to make sure 'user online display' is working, but everytime it's refreshing focus is sent...

    Started by SmurfAsH, 01.09.13 16:55
    2 Pages •
    1 2
    • Replies: 13
    • Views: 84,383
    EasyTarget1
    16.02.17 12:10 Go to last post

  6. Lay of the Land achievement need to be changed

    I think this achievement is become so easy after the XXL update, the achievement no more needed to get the Lucky Find skill, and the deposit count...

    Started by TheVictorious, 15.02.17 09:10
    • Replies: 5
    • Views: 7,339
    Dorotheus
    15.02.17 21:35 Go to last post

  7. leather daily collect bug?

    hi all just a quick one for you. i have noticed over the past 10 weeks that leather only ever drops 1, never random 1-5 as all the rest can do. BB...

    Started by bikerman35, 09.02.17 01:41
    • Replies: 9
    • Views: 10,706
    Dorotheus
    15.02.17 18:00 Go to last post

  8. [BUG] Total EXP not formatted

    As you can see, the exp numbers even the total PvP exp is formatted, but total exp not formatted:

    Started by TheVictorious, 15.02.17 08:38
    • Replies: 0
    • Views: 2,362
    TheVictorious
    15.02.17 08:38 Go to last post

  9. game page not loading

    I can log on to my accout but when i hit the play button i only get a blank screen and no loading of the game. i have cleard my cache bit still...

    Started by jon47uk, 14.02.17 15:22
    • Replies: 1
    • Views: 2,454
    jon47uk
    14.02.17 15:32 Go to last post

  10. New level not registering

    I'll try to explain this as best as I can. When you've just leveled up, you can have access to new buildings and stuff, right? but when I level...

    Started by RotBlutlachen, 12.02.17 17:22
    • Replies: 2
    • Views: 6,724
    RotBlutlachen
    13.02.17 03:10 Go to last post

  11. Training expidition start with dead troops

    This is what i get when i start the mission help plz ? http://imgur.com/at8J9Ur

    Started by Sir_P, 11.02.17 13:59
    • Replies: 0
    • Views: 4,433
    Sir_P
    11.02.17 13:59 Go to last post

  12. Training expedition error

    Hi, i have problem visiting Training expedition. Everytime i visit it, the game crash with text " ... Server zone crashed ...". Any advice? Thx in...

    Started by Stormik, 26.11.14 21:23
    2 Pages •
    1 2
    • Replies: 12
    • Views: 80,276
    Zandara
    11.02.17 11:04 Go to last post

  13. "Lots of Weapons" subquest not completable

    The "Battle Master" quest ends with the subquest "Lots of Weapons," which gives target production numbers for six types of weapon. I've...

    Started by Damerel, 27.09.15 21:12
    bug, quest
    • Replies: 5
    • Views: 70,389
    Sabanna
    08.02.17 13:23 Go to last post

  14. Red face Expedition Colony - Show Details

    The Text in the colony description shows the description of any adventures that you are currently involved in...

    Started by SandyCrack, 07.02.17 23:13
    • Replies: 0
    • Views: 4,136
    SandyCrack
    07.02.17 23:13 Go to last post

  15. Red Riding Hood Venture S3 blocking bug

    Hi, just lost 104 Mounted Marksmans and 96 Mounted Swordsmans due error in the game and following Venture, Red Riding Hood. I had similar or same...

    Started by Fafarona, 07.02.17 18:38
    • Replies: 7
    • Views: 34,600
    Dorotheus
    07.02.17 21:51 Go to last post

  16. Geologist Bar Bug

    After the last update the Geologist Bar doesnt move or move too slow and often never reports finished. See pics of progress of bar.....

    Started by Swempa333, 28.01.17 10:56
    2 Pages •
    1 2
    3 Attachment(s)
    • Replies: 11
    • Views: 11,188
    SmurfAsH
    07.02.17 20:32 Go to last post

  17. Invisible wolf

    Why I can't to see wolf on adventure? In adventure Stealing from the rich wolf is don't see http://prntscr.com/e5l5pj When I send attack on any...

    Started by Dar_iron, 07.02.17 11:31
    • Replies: 2
    • Views: 10,726
    Areop-Enap
    07.02.17 15:55 Go to last post

  18. Settler's Download shows me an Error here. "aout_FormatNbChannels"

    I attached a screen shot here hopefully i did it right and it shows me that error, i thought you could check it out and hopefully fix it soon. I'm...

    Started by WildTaurus, 06.02.17 17:13
    error 1 Attachment(s)
    • Replies: 2
    • Views: 3,359
    BB_Saqui
    07.02.17 11:06 Go to last post

  19. At login post maintenance

    Anyone else get this? http://prntscr.com/e58j4x Any issue? Chrome if it helps.

    Started by lordloocan1, 06.02.17 15:43
    • Replies: 0
    • Views: 4,627
    lordloocan1
    06.02.17 15:43 Go to last post

  20. Crisis Quest (reward buildings)

    When my son put his new recycling plant on a wrong spot he tear it down to replace it, i was looking and it had a yellow star, even so it didnt...

    Started by Valiant, 04.02.17 16:49
    2 Pages •
    1 2
    • Replies: 10
    • Views: 46,274
    MOD_Daz
    06.02.17 11:05 Go to last post
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