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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,759
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,408
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,541
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,905
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,102,239
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,499
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. No need of an auto-refreshing friendslist while typing in chat window

    I understand that auto-refreshing friendslist is here to make sure 'user online display' is working, but everytime it's refreshing focus is sent...

    Started by SmurfAsH, 01.09.13 16:55
    2 Pages
    1 2
    • Replies: 13
    • Views: 83,938
    16.02.17 12:10 Go to last post
  2. Lay of the Land achievement need to be changed

    I think this achievement is become so easy after the XXL update, the achievement no more needed to get the Lucky Find skill, and the deposit count...

    Started by TheVictorious, 15.02.17 09:10
    • Replies: 5
    • Views: 7,314
    15.02.17 21:35 Go to last post
  3. leather daily collect bug?

    hi all just a quick one for you. i have noticed over the past 10 weeks that leather only ever drops 1, never random 1-5 as all the rest can do. BB...

    Started by bikerman35, 09.02.17 01:41
    • Replies: 9
    • Views: 10,690
    15.02.17 18:00 Go to last post
  4. [BUG] Total EXP not formatted

    As you can see, the exp numbers even the total PvP exp is formatted, but total exp not formatted:

    Started by TheVictorious, 15.02.17 08:38
    • Replies: 0
    • Views: 2,351
    15.02.17 08:38 Go to last post
  5. game page not loading

    I can log on to my accout but when i hit the play button i only get a blank screen and no loading of the game. i have cleard my cache bit still...

    Started by jon47uk, 14.02.17 15:22
    • Replies: 1
    • Views: 2,438
    14.02.17 15:32 Go to last post
  6. New level not registering

    I'll try to explain this as best as I can. When you've just leveled up, you can have access to new buildings and stuff, right? but when I level...

    Started by RotBlutlachen, 12.02.17 17:22
    • Replies: 2
    • Views: 6,712
    13.02.17 03:10 Go to last post
  7. Training expidition start with dead troops

    This is what i get when i start the mission help plz ? http://imgur.com/at8J9Ur

    Started by Sir_P, 11.02.17 13:59
    • Replies: 0
    • Views: 4,422
    11.02.17 13:59 Go to last post
  8. Training expedition error

    Hi, i have problem visiting Training expedition. Everytime i visit it, the game crash with text " ... Server zone crashed ...". Any advice? Thx in...

    Started by Stormik, 26.11.14 21:23
    2 Pages
    1 2
    • Replies: 12
    • Views: 80,213
    11.02.17 11:04 Go to last post
  9. "Lots of Weapons" subquest not completable

    The "Battle Master" quest ends with the subquest "Lots of Weapons," which gives target production numbers for six types of weapon. I've...

    Started by Damerel, 27.09.15 21:12
    bug, quest
    • Replies: 5
    • Views: 65,793
    08.02.17 13:23 Go to last post
  10. Red face Expedition Colony - Show Details

    The Text in the colony description shows the description of any adventures that you are currently involved in...

    Started by SandyCrack, 07.02.17 23:13
    • Replies: 0
    • Views: 4,121
    07.02.17 23:13 Go to last post
  11. Red Riding Hood Venture S3 blocking bug

    Hi, just lost 104 Mounted Marksmans and 96 Mounted Swordsmans due error in the game and following Venture, Red Riding Hood. I had similar or same...

    Started by Fafarona, 07.02.17 18:38
    • Replies: 7
    • Views: 34,544
    07.02.17 21:51 Go to last post
  12. Geologist Bar Bug

    After the last update the Geologist Bar doesnt move or move too slow and often never reports finished. See pics of progress of bar.....

    Started by Swempa333, 28.01.17 10:56
    2 Pages
    1 2
    • Replies: 11
    • Views: 11,153
    07.02.17 20:32 Go to last post
  13. Invisible wolf

    Why I can't to see wolf on adventure? In adventure Stealing from the rich wolf is don't see http://prntscr.com/e5l5pj When I send attack on any...

    Started by Dar_iron, 07.02.17 11:31
    • Replies: 2
    • Views: 10,703
    07.02.17 15:55 Go to last post
  14. Settler's Download shows me an Error here. "aout_FormatNbChannels"

    I attached a screen shot here hopefully i did it right and it shows me that error, i thought you could check it out and hopefully fix it soon. I'm...

    Started by WildTaurus, 06.02.17 17:13
    • Replies: 2
    • Views: 3,314
    07.02.17 11:06 Go to last post
  15. At login post maintenance

    Anyone else get this? http://prntscr.com/e58j4x Any issue? Chrome if it helps.

    Started by lordloocan1, 06.02.17 15:43
    • Replies: 0
    • Views: 4,604
    06.02.17 15:43 Go to last post
  16. Crisis Quest (reward buildings)

    When my son put his new recycling plant on a wrong spot he tear it down to replace it, i was looking and it had a yellow star, even so it didnt...

    Started by Valiant, 04.02.17 16:49
    2 Pages
    1 2
    • Replies: 10
    • Views: 46,233
    06.02.17 11:05 Go to last post
  17. Normal generals travelling too slow

    I've encountered this several times, normal gens taking longer then 30mins to travel to adventure. On this occasion 42 minutes, as you can see on...

    Started by HFoC, 20.01.17 09:54
    • Replies: 9
    • Views: 13,571
    06.02.17 10:25 Go to last post
  18. No credit for adventure using arrow buff

    I was invited to a guildie's VLT, used an arrow buff on the royal residence and got the notification that it had worked. My guildie then finished the...

    Started by IainC, 28.01.17 16:45
    • Replies: 7
    • Views: 17,202
    05.02.17 10:25 Go to last post
  19. Merchant not working

    Hello. Merchant tab in game not opening from last update.

    Started by Gaura, 03.02.17 06:54
    • Replies: 2
    • Views: 5,223
    03.02.17 08:02 Go to last post
  20. Question Valuable Intel Adventure not completing

    Hi all, I have complete all tasks on the Valuable Intel adventure but it will not finish. Task “collect 3clues,….” Is not completed , it is not...

    Started by Captainold, 01.10.16 05:20
    • Replies: 6
    • Views: 47,992
    03.02.17 03:34 Go to last post

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