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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,626
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,936
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,462
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,710
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,620
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,382
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Training expedition error

    Hi, i have problem visiting Training expedition. Everytime i visit it, the game crash with text " ... Server zone crashed ...". Any advice? Thx in...

    Started by Stormik, 26.11.14 21:23
    2 Pages •
    1 2
    • Replies: 12
    • Views: 80,145
    Zandara
    11.02.17 11:04 Go to last post

  2. "Lots of Weapons" subquest not completable

    The "Battle Master" quest ends with the subquest "Lots of Weapons," which gives target production numbers for six types of weapon. I've...

    Started by Damerel, 27.09.15 21:12
    bug, quest
    • Replies: 5
    • Views: 63,901
    Sabanna
    08.02.17 13:23 Go to last post

  3. Red face Expedition Colony - Show Details

    The Text in the colony description shows the description of any adventures that you are currently involved in...

    Started by SandyCrack, 07.02.17 23:13
    • Replies: 0
    • Views: 4,109
    SandyCrack
    07.02.17 23:13 Go to last post

  4. Red Riding Hood Venture S3 blocking bug

    Hi, just lost 104 Mounted Marksmans and 96 Mounted Swordsmans due error in the game and following Venture, Red Riding Hood. I had similar or same...

    Started by Fafarona, 07.02.17 18:38
    • Replies: 7
    • Views: 34,490
    Dorotheus
    07.02.17 21:51 Go to last post

  5. Geologist Bar Bug

    After the last update the Geologist Bar doesnt move or move too slow and often never reports finished. See pics of progress of bar.....

    Started by Swempa333, 28.01.17 10:56
    2 Pages •
    1 2
    3 Attachment(s)
    • Replies: 11
    • Views: 11,094
    SmurfAsH
    07.02.17 20:32 Go to last post

  6. Invisible wolf

    Why I can't to see wolf on adventure? In adventure Stealing from the rich wolf is don't see http://prntscr.com/e5l5pj When I send attack on any...

    Started by Dar_iron, 07.02.17 11:31
    • Replies: 2
    • Views: 10,685
    Areop-Enap
    07.02.17 15:55 Go to last post

  7. Settler's Download shows me an Error here. "aout_FormatNbChannels"

    I attached a screen shot here hopefully i did it right and it shows me that error, i thought you could check it out and hopefully fix it soon. I'm...

    Started by WildTaurus, 06.02.17 17:13
    error 1 Attachment(s)
    • Replies: 2
    • Views: 3,251
    BB_Saqui
    07.02.17 11:06 Go to last post

  8. At login post maintenance

    Anyone else get this? http://prntscr.com/e58j4x Any issue? Chrome if it helps.

    Started by lordloocan1, 06.02.17 15:43
    • Replies: 0
    • Views: 4,586
    lordloocan1
    06.02.17 15:43 Go to last post

  9. Crisis Quest (reward buildings)

    When my son put his new recycling plant on a wrong spot he tear it down to replace it, i was looking and it had a yellow star, even so it didnt...

    Started by Valiant, 04.02.17 16:49
    2 Pages •
    1 2
    • Replies: 10
    • Views: 46,200
    MOD_Daz
    06.02.17 11:05 Go to last post

  10. Normal generals travelling too slow

    I've encountered this several times, normal gens taking longer then 30mins to travel to adventure. On this occasion 42 minutes, as you can see on...

    Started by HFoC, 20.01.17 09:54
    • Replies: 9
    • Views: 13,547
    HFoC
    06.02.17 10:25 Go to last post

  11. No credit for adventure using arrow buff

    I was invited to a guildie's VLT, used an arrow buff on the royal residence and got the notification that it had worked. My guildie then finished the...

    Started by IainC, 28.01.17 16:45
    • Replies: 7
    • Views: 17,145
    halv12
    05.02.17 10:25 Go to last post

  12. Merchant not working

    Hello. Merchant tab in game not opening from last update.

    Started by Gaura, 03.02.17 06:54
    • Replies: 2
    • Views: 5,207
    Gaura
    03.02.17 08:02 Go to last post

  13. Question Valuable Intel Adventure not completing

    Hi all, I have complete all tasks on the Valuable Intel adventure but it will not finish. Task “collect 3clues,….” Is not completed , it is not...

    Started by Captainold, 01.10.16 05:20
    1 Attachment(s)
    • Replies: 6
    • Views: 47,943
    EasyTarget1
    03.02.17 03:34 Go to last post

  14. Log In Problems

    logged on ok but only get blue screen and normal menu for example saying camps have influence areas no green tick for screen to load

    Started by Taffy, 01.02.17 15:23
    10 Pages •
    1 2 3 ... 10
    • Replies: 95
    • Views: 68,925
    MOD_Daz
    02.02.17 09:27 Go to last post

  15. Changing guild MOTD and chat history - [16172]

    Hi, I just noticed that chat history now is making changes guild's Message of the day unnoticeable, because it is listing the chat and hide the...

    Started by TheVictorious, 13.09.16 22:34
    • Replies: 8
    • Views: 48,579
    kke2100
    01.02.17 18:55 Go to last post

  16. Barazek Placed by a Friend Not Working

    I sent a friend a Barazek buff to place on my Rarity Provision House. The attached is the result. The top of the message (from my inbox)...

    Started by fishslice, 30.10.16 23:40
    • Replies: 8
    • Views: 28,861
    Xibor
    01.02.17 18:35 Go to last post

  17. Combat armory doesn't show the amount of the weapons in making

    When I put the weapons to be made in combat armories, there is no number which shows how much weapons is there to produce.

    Started by Cakica, 12.01.17 14:29
    • Replies: 6
    • Views: 11,601
    kke2100
    01.02.17 18:28 Go to last post

  18. Crisis Quest not available

    Logged in several time now having cleared cache and all that jazz but still no crisis quest showing Any further suggestions?

    Started by MissyMooMooJnr, 01.02.17 00:48
    4 Pages •
    1 2 3 ... 4
    • Replies: 35
    • Views: 54,253
    BB_Saqui
    01.02.17 16:43 Go to last post

  19. Question Building License Count not always correct

    I've noticed that the building license count on the top summary line likes to change (or not change) to the wrong number. I often notice that the...

    Started by Xibor, 31.01.17 21:47
    • Replies: 4
    • Views: 8,236
    Dorotheus
    31.01.17 23:52 Go to last post

  20. Zone error messag

    have not been able to log in for over 12hrs keep getting zone error message, have tried 3 different computers and different browsers and different...

    Started by robblack1, 30.01.17 22:27
    • Replies: 2
    • Views: 4,817
    MOD_Daz
    31.01.17 09:46 Go to last post
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