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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,405
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,368
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,412
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,042
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,901
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,347
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Log In Problems

    logged on ok but only get blue screen and normal menu for example saying camps have influence areas no green tick for screen to load

    Started by Taffy, 01.02.17 15:23
    10 Pages
    1 2 3 ... 10
    • Replies: 95
    • Views: 70,239
    02.02.17 09:27 Go to last post
  2. Changing guild MOTD and chat history - [16172]

    Hi, I just noticed that chat history now is making changes guild's Message of the day unnoticeable, because it is listing the chat and hide the...

    Started by TheVictorious, 13.09.16 22:34
    • Replies: 8
    • Views: 48,660
    01.02.17 18:55 Go to last post
  3. Barazek Placed by a Friend Not Working

    I sent a friend a Barazek buff to place on my Rarity Provision House. The attached is the result. The top of the message (from my inbox)...

    Started by fishslice, 30.10.16 23:40
    • Replies: 8
    • Views: 28,925
    01.02.17 18:35 Go to last post
  4. Combat armory doesn't show the amount of the weapons in making

    When I put the weapons to be made in combat armories, there is no number which shows how much weapons is there to produce.

    Started by Cakica, 12.01.17 14:29
    • Replies: 6
    • Views: 11,627
    01.02.17 18:28 Go to last post
  5. Crisis Quest not available

    Logged in several time now having cleared cache and all that jazz but still no crisis quest showing Any further suggestions?

    Started by MissyMooMooJnr, 01.02.17 00:48
    4 Pages
    1 2 3 ... 4
    • Replies: 35
    • Views: 54,391
    01.02.17 16:43 Go to last post
  6. Question Building License Count not always correct

    I've noticed that the building license count on the top summary line likes to change (or not change) to the wrong number. I often notice that the...

    Started by Xibor, 31.01.17 21:47
    • Replies: 4
    • Views: 8,255
    31.01.17 23:52 Go to last post
  7. Zone error messag

    have not been able to log in for over 12hrs keep getting zone error message, have tried 3 different computers and different browsers and different...

    Started by robblack1, 30.01.17 22:27
    • Replies: 2
    • Views: 4,838
    31.01.17 09:46 Go to last post
  8. Colonies tab "Gather resources" wont show up unless visiting adventure or friend.

    Hello! I´ve been having this issue forever. The "Gather resources" button wont lit up, even if I know there are resources to gather, at occasions...

    Started by Amiarah, 30.12.16 19:42
    • Replies: 4
    • Views: 8,891
    29.01.17 21:40 Go to last post
  9. Typos and other text errors

    Starting this thread as encouraged by a MOD For buff 'Harvest Ritual' text currently is 16h (wrong) instead of correct 18h if friendly buffed....

    Started by kke2100, 08.09.16 08:55
    • Replies: 2
    • Views: 7,936
    28.01.17 13:06 Go to last post
  10. Log in

    Hi I have problem with quest book which opens himself every time when is logging in game (server Northisle) I click on right box when is appears...

    Started by Dar_iron, 28.01.17 07:34
    • Replies: 0
    • Views: 17,199
    28.01.17 07:34 Go to last post
  11. 911. cannot enter game with installed app.

    Hello, I downloaded the game and installed it on my PC, but it always requires latest version adobe flash player plugin, which is on Chrome....

    Started by iUniverse, 15.01.17 19:05
    2 Pages
    1 2
    • Replies: 19
    • Views: 159,137
    27.01.17 16:00 Go to last post
  12. Adventures take out my internet (Flash issue?)

    So I've been having heaps of problems with my internet since I started playing this game. Phone techs have been out three times to repair faults,...

    Started by RosaLila, 20.01.17 14:03
    adventure, chrome, crash, flash
    • Replies: 7
    • Views: 45,131
    21.01.17 14:53 Go to last post
  13. Please refresh your browser.....

    I'm getting a lot of instances of being told to refresh my browser and thrown back to the login page of the game lately...sometimes as soon as Ive...

    Started by MaelstromJ, 17.01.17 18:04
    2 Pages
    1 2
    • Replies: 15
    • Views: 52,190
    20.01.17 21:56 Go to last post
  14. Nusala

    She not He. BB, you need to change the sex on the messages!

    Started by Rosejane, 02.01.17 11:44
    2 Pages
    1 2
    • Replies: 11
    • Views: 105,159
    19.01.17 11:55 Go to last post
  15. Snow in ventures

    I started the venture "El Chupacabra" today, while having the buff "A Thousand Snowflakes" active on my island and when I went to the adventure map,...

    Started by Curufindul, 16.01.17 17:57
    • Replies: 2
    • Views: 17,627
    17.01.17 22:42 Go to last post
  16. Missing Chocolate Pralines

    Chocolate Praline buffs are not showing up in my star: I am almost certain I had some from Excelsior Quests and, to the best of my...

    Started by Ozzymandeus, 12.01.17 15:43
    • Replies: 6
    • Views: 30,359
    16.01.17 03:46 Go to last post
  17. bugged quests

    hello there i wanted to ask is there anyone can help me for couple of bugged quests, they are simular all of them says i need to have value of...

    Started by Layena, 13.01.17 21:50
    • Replies: 2
    • Views: 3,971
    13.01.17 22:06 Go to last post
  18. Missing recipes

    Looks like you forgot to put the RPH recipes back in the black market tab after the event. Only one available is efficient traps .

    Started by Dorotheus, 13.01.17 12:44
    • Replies: 0
    • Views: 6,646
    13.01.17 12:44 Go to last post
  19. Game BLOCKING after player join adventure.

    Last months it became very hard to play this game. Every time BB introduces a change in the game they also introduce many new bugs, memory leaks and...

    Started by TabulaRasa, 12.01.17 12:03
    • Replies: 5
    • Views: 7,550
    12.01.17 21:44 Go to last post
  20. Aladdin And The Beautiful Princess Bug

    I useed Wiki guide where attacking order wrote 66 left - 68 right side, but I have 5 attacking generals, so I can possible attack multiple camps what...

    Started by Fafarona, 11.01.17 23:30
    • Replies: 5
    • Views: 39,124
    12.01.17 20:17 Go to last post

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