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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,702
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,964
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,594
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,718,064
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,758
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,437
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Colonies tab "Gather resources" wont show up unless visiting adventure or friend.

    Hello! I´ve been having this issue forever. The "Gather resources" button wont lit up, even if I know there are resources to gather, at occasions...

    Started by Amiarah, 30.12.16 19:42
    • Replies: 4
    • Views: 8,869
    mk3vinny
    29.01.17 21:40 Go to last post

  2. Typos and other text errors

    Starting this thread as encouraged by a MOD For buff 'Harvest Ritual' text currently is 16h (wrong) instead of correct 18h if friendly buffed....

    Started by kke2100, 08.09.16 08:55
    • Replies: 2
    • Views: 7,921
    HFoC
    28.01.17 13:06 Go to last post

  3. Log in

    Hi I have problem with quest book which opens himself every time when is logging in game (server Northisle) I click on right box when is appears...

    Started by Dar_iron, 28.01.17 07:34
    • Replies: 0
    • Views: 17,057
    Dar_iron
    28.01.17 07:34 Go to last post

  4. 911. cannot enter game with installed app.

    Hello, I downloaded the game and installed it on my PC, but it always requires latest version adobe flash player plugin, which is on Chrome....

    Started by iUniverse, 15.01.17 19:05
    2 Pages •
    1 2
    4 Attachment(s)
    • Replies: 19
    • Views: 158,948
    EasyTarget1
    27.01.17 16:00 Go to last post

  5. Adventures take out my internet (Flash issue?)

    So I've been having heaps of problems with my internet since I started playing this game. Phone techs have been out three times to repair faults,...

    Started by RosaLila, 20.01.17 14:03
    adventure, chrome, crash, flash
    • Replies: 7
    • Views: 45,030
    Larili
    21.01.17 14:53 Go to last post

  6. Please refresh your browser.....

    I'm getting a lot of instances of being told to refresh my browser and thrown back to the login page of the game lately...sometimes as soon as Ive...

    Started by MaelstromJ, 17.01.17 18:04
    2 Pages •
    1 2
    • Replies: 15
    • Views: 52,150
    Sharpielein
    20.01.17 21:56 Go to last post

  7. Nusala

    She not He. BB, you need to change the sex on the messages!

    Started by Rosejane, 02.01.17 11:44
    2 Pages •
    1 2
    • Replies: 11
    • Views: 105,066
    BB_Saqui
    19.01.17 11:55 Go to last post

  8. Snow in ventures

    I started the venture "El Chupacabra" today, while having the buff "A Thousand Snowflakes" active on my island and when I went to the adventure map,...

    Started by Curufindul, 16.01.17 17:57
    • Replies: 2
    • Views: 17,603
    Curufindul
    17.01.17 22:42 Go to last post

  9. Missing Chocolate Pralines

    Chocolate Praline buffs are not showing up in my star: I am almost certain I had some from Excelsior Quests and, to the best of my...

    Started by Ozzymandeus, 12.01.17 15:43
    • Replies: 6
    • Views: 30,309
    Ozzymandeus
    16.01.17 03:46 Go to last post

  10. bugged quests

    hello there i wanted to ask is there anyone can help me for couple of bugged quests, they are simular all of them says i need to have value of...

    Started by Layena, 13.01.17 21:50
    • Replies: 2
    • Views: 3,925
    Layena
    13.01.17 22:06 Go to last post

  11. Missing recipes

    Looks like you forgot to put the RPH recipes back in the black market tab after the event. Only one available is efficient traps .

    Started by Dorotheus, 13.01.17 12:44
    • Replies: 0
    • Views: 6,633
    Dorotheus
    13.01.17 12:44 Go to last post

  12. Game BLOCKING after player join adventure.

    Last months it became very hard to play this game. Every time BB introduces a change in the game they also introduce many new bugs, memory leaks and...

    Started by TabulaRasa, 12.01.17 12:03
    • Replies: 5
    • Views: 7,513
    topgearfan
    12.01.17 21:44 Go to last post

  13. Aladdin And The Beautiful Princess Bug

    I useed Wiki guide where attacking order wrote 66 left - 68 right side, but I have 5 attacking generals, so I can possible attack multiple camps what...

    Started by Fafarona, 11.01.17 23:30
    • Replies: 5
    • Views: 39,093
    Fafarona
    12.01.17 20:17 Go to last post

  14. Adventure dissapears without starting

    Hi Today i bought CLT adventure and then quickly activated it. Adventure didnt start and adventure was also gone from my star menu. Money was also...

    Started by tixty, 06.01.17 18:03
    • Replies: 3
    • Views: 5,468
    Thejollyone
    12.01.17 15:41 Go to last post

  15. Snow white bug spray kill the adventure

    Hi all, i was going through Snow White today and i accidentaly clicked on the wrong dwarf house, now i'm short 1 stinky bug spray ( the green one)...

    Started by Belgium_warrior, 12.01.17 12:47
    • Replies: 2
    • Views: 16,708
    Dorotheus
    12.01.17 15:16 Go to last post

  16. Missing Crystals

    http://blog.naver.com/thdzl/220909081774 hello Settlers! I came here, a few month ago ^0^ I think i found something like bug. i have 3300+...

    Started by GOMGOUUN, 12.01.17 01:49
    • Replies: 2
    • Views: 11,842
    GOMGOUUN
    12.01.17 07:58 Go to last post

  17. Buffs being applied, and then returning to the Star Menu

    Hi BB, It's getting annoying having to 'double check' all buffs placed or having placed. Asking for i.e. 10 buffs placed; see all targets...

    Started by kke2100, 11.11.16 12:02
    2 Pages •
    1 2
    • Replies: 15
    • Views: 21,137
    BuftonTufton
    11.01.17 16:36 Go to last post

  18. Missing deposits

    All the game keeper snacks and musk deer fragrance I have produced are not appearing in my resources/star menu?

    Started by anguscrazy, 11.01.17 11:58
    • Replies: 1
    • Views: 6,053
    Durin_d
    11.01.17 12:01 Go to last post

  19. Problem with commands for Whisper

    Hi, have problem, my command for whisper does not working at all. When I type /w add name which I want, nothing happens, pls help, ty. (I have...

    Started by Fafarona, 08.01.17 17:28
    • Replies: 1
    • Views: 6,663
    Kit_
    08.01.17 17:59 Go to last post

  20. Missing gems

    Just had two hundred gems disappear have done refresh but they have not reappeared - anyone else having this problem? No I haven't bought anything...

    Started by Brexit, 06.01.17 11:09
    • Replies: 1
    • Views: 6,090
    MOD_Daz
    06.01.17 11:10 Go to last post
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