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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,405
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,368
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,412
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,042
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,901
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,347
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Adventure dissapears without starting

    Hi Today i bought CLT adventure and then quickly activated it. Adventure didnt start and adventure was also gone from my star menu. Money was also...

    Started by tixty, 06.01.17 18:03
    • Replies: 3
    • Views: 5,488
    Thejollyone
    12.01.17 15:41 Go to last post

  2. Snow white bug spray kill the adventure

    Hi all, i was going through Snow White today and i accidentaly clicked on the wrong dwarf house, now i'm short 1 stinky bug spray ( the green one)...

    Started by Belgium_warrior, 12.01.17 12:47
    • Replies: 2
    • Views: 16,722
    Dorotheus
    12.01.17 15:16 Go to last post

  3. Missing Crystals

    http://blog.naver.com/thdzl/220909081774 hello Settlers! I came here, a few month ago ^0^ I think i found something like bug. i have 3300+...

    Started by GOMGOUUN, 12.01.17 01:49
    • Replies: 2
    • Views: 11,861
    GOMGOUUN
    12.01.17 07:58 Go to last post

  4. Buffs being applied, and then returning to the Star Menu

    Hi BB, It's getting annoying having to 'double check' all buffs placed or having placed. Asking for i.e. 10 buffs placed; see all targets...

    Started by kke2100, 11.11.16 12:02
    2 Pages •
    1 2
    • Replies: 15
    • Views: 21,336
    BuftonTufton
    11.01.17 16:36 Go to last post

  5. Missing deposits

    All the game keeper snacks and musk deer fragrance I have produced are not appearing in my resources/star menu?

    Started by anguscrazy, 11.01.17 11:58
    • Replies: 1
    • Views: 6,066
    Durin_d
    11.01.17 12:01 Go to last post

  6. Problem with commands for Whisper

    Hi, have problem, my command for whisper does not working at all. When I type /w add name which I want, nothing happens, pls help, ty. (I have...

    Started by Fafarona, 08.01.17 17:28
    • Replies: 1
    • Views: 6,683
    Kit_
    08.01.17 17:59 Go to last post

  7. Missing gems

    Just had two hundred gems disappear have done refresh but they have not reappeared - anyone else having this problem? No I haven't bought anything...

    Started by Brexit, 06.01.17 11:09
    • Replies: 1
    • Views: 6,123
    MOD_Daz
    06.01.17 11:10 Go to last post

  8. 2x2 buffs (only Kitty Lure documented so far)

    It seems to me that the 2x2 range of buffs are distributed randomly. No logic where the 2x2 zone is from the targeted building: I don't...

    Started by kke2100, 05.01.17 11:34
    • Replies: 0
    • Views: 4,577
    kke2100
    05.01.17 11:34 Go to last post

  9. panda quest

    Hey.. I've recently been the lucky recipient of 2 panda quests. however, you can actually lose "Tropical Cage" buff/item, if you are still in the...

    Started by ThemeSongGuy, 21.07.16 22:11
    panda
    • Replies: 2
    • Views: 32,630
    Budgy
    02.01.17 18:31 Go to last post

  10. not responding

    some form of maint as system isn't accessable? Perhaps Santa `s delivering pressies?

    Started by megadethmaniac, 25.12.16 00:06
    • Replies: 2
    • Views: 13,367
    BB_Saqui
    26.12.16 11:28 Go to last post

  11. The Bandit Nightmare Quest

    Have been Level 50 for a long time and while still collecting coins on some adventures the counter is not changing and this quest will not finish or...

    Started by Lorja, 04.10.14 23:48
    • Replies: 6
    • Views: 66,702
    Dorotheus
    23.12.16 11:32 Go to last post

  12. On steam client u can not add anything to meet deposits on map

    Meat deposits do not working after event is started.

    Started by Darkmann1, 16.12.16 00:11
    • Replies: 4
    • Views: 6,210
    Ynita
    21.12.16 19:58 Go to last post

  13. Still no codes for Xmas

    I saw today in chat people were getting a code for xmas. I have everything enabled so you would think I would also get one. But ... nope nothing....

    Started by Rhylian, 19.12.16 17:36
    2 Pages •
    1 2
    • Replies: 11
    • Views: 27,038
    BB_Saqui
    21.12.16 11:23 Go to last post

  14. "Free gems"

    What about this new "free gems" offers? Everything in it seems to be scam. Tried it, filled 2 surveys, one game me at the end: "Sorry, maximum...

    Started by Bagster, 17.06.16 10:56
    6 Pages •
    1 2 3 ... 6
    • Replies: 50
    • Views: 241,791
    Blackeye
    20.12.16 13:09 Go to last post

  15. No gifts

    No gifts were awarded from the adventure The Stolen Sleigh. Is it the way it should be?

    Started by faivq, 18.12.16 20:33
    • Replies: 2
    • Views: 11,603
    faivq
    19.12.16 07:25 Go to last post

  16. BLT adv trade

    Hi. Trade Office show trade (19:18) show business but I did not show up for adv, even after relog uttoro

    Started by uttoro, 15.12.16 19:43
    1 Attachment(s)
    • Replies: 0
    • Views: 2,861
    uttoro
    15.12.16 19:43 Go to last post

  17. Generals get intercepted by camp under attack and swap place.

    bug in attack queue. Found in Woodcutter - repeated on testserver in woodcutter and Black Knight setup : attacking 2 camps with 3 general -...

    Started by Wakky, 05.12.16 18:00
    • Replies: 2
    • Views: 3,946
    Wakky
    15.12.16 15:51 Go to last post

  18. art gift buffs not 'sticking'

    Have applied art gift buffs on "Getting into the christmas spirit" 2 of them have already failed to take out the Bitter Adults. Game messages says...

    Started by gibbletz, 15.12.16 00:53
    • Replies: 1
    • Views: 3,603
    BB_Saqui
    15.12.16 13:06 Go to last post

  19. ★ Queue rearrangement gets forgoten after closing the game [12503]

    I was building loads of recruits in my barracks, then a block went wrong and I lost some elites which I needed to rebuild urgently. I rearranged my...

    Started by Jim_B, 09.03.15 18:34
    4 Pages •
    1 2 3 ... 4
    5 Attachment(s)
    • Replies: 38
    • Views: 106,697
    Jespair
    14.12.16 21:11 Go to last post

  20. XP awarded within an adventure

    I'm not 100% sure but I'm fairly convinced that xp awarded WITHIN an adventure as opposed to on completion is not added to my xp total. I started...

    Started by Rosejane, 13.12.16 15:30
    • Replies: 2
    • Views: 15,630
    Rosejane
    14.12.16 14:10 Go to last post
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