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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,616
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,934
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,438
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,671
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,598
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,377
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. 2x2 buffs (only Kitty Lure documented so far)

    It seems to me that the 2x2 range of buffs are distributed randomly. No logic where the 2x2 zone is from the targeted building: I don't...

    Started by kke2100, 05.01.17 11:34
    • Replies: 0
    • Views: 4,567
    kke2100
    05.01.17 11:34 Go to last post

  2. panda quest

    Hey.. I've recently been the lucky recipient of 2 panda quests. however, you can actually lose "Tropical Cage" buff/item, if you are still in the...

    Started by ThemeSongGuy, 21.07.16 22:11
    panda
    • Replies: 2
    • Views: 32,601
    Budgy
    02.01.17 18:31 Go to last post

  3. not responding

    some form of maint as system isn't accessable? Perhaps Santa `s delivering pressies?

    Started by megadethmaniac, 25.12.16 00:06
    • Replies: 2
    • Views: 13,348
    BB_Saqui
    26.12.16 11:28 Go to last post

  4. The Bandit Nightmare Quest

    Have been Level 50 for a long time and while still collecting coins on some adventures the counter is not changing and this quest will not finish or...

    Started by Lorja, 04.10.14 23:48
    • Replies: 6
    • Views: 66,638
    Dorotheus
    23.12.16 11:32 Go to last post

  5. On steam client u can not add anything to meet deposits on map

    Meat deposits do not working after event is started.

    Started by Darkmann1, 16.12.16 00:11
    • Replies: 4
    • Views: 6,162
    Ynita
    21.12.16 19:58 Go to last post

  6. Still no codes for Xmas

    I saw today in chat people were getting a code for xmas. I have everything enabled so you would think I would also get one. But ... nope nothing....

    Started by Rhylian, 19.12.16 17:36
    2 Pages •
    1 2
    • Replies: 11
    • Views: 26,574
    BB_Saqui
    21.12.16 11:23 Go to last post

  7. "Free gems"

    What about this new "free gems" offers? Everything in it seems to be scam. Tried it, filled 2 surveys, one game me at the end: "Sorry, maximum...

    Started by Bagster, 17.06.16 10:56
    6 Pages •
    1 2 3 ... 6
    • Replies: 50
    • Views: 240,964
    Blackeye
    20.12.16 13:09 Go to last post

  8. No gifts

    No gifts were awarded from the adventure The Stolen Sleigh. Is it the way it should be?

    Started by faivq, 18.12.16 20:33
    • Replies: 2
    • Views: 11,589
    faivq
    19.12.16 07:25 Go to last post

  9. BLT adv trade

    Hi. Trade Office show trade (19:18) show business but I did not show up for adv, even after relog uttoro

    Started by uttoro, 15.12.16 19:43
    1 Attachment(s)
    • Replies: 0
    • Views: 2,847
    uttoro
    15.12.16 19:43 Go to last post

  10. Generals get intercepted by camp under attack and swap place.

    bug in attack queue. Found in Woodcutter - repeated on testserver in woodcutter and Black Knight setup : attacking 2 camps with 3 general -...

    Started by Wakky, 05.12.16 18:00
    • Replies: 2
    • Views: 3,927
    Wakky
    15.12.16 15:51 Go to last post

  11. art gift buffs not 'sticking'

    Have applied art gift buffs on "Getting into the christmas spirit" 2 of them have already failed to take out the Bitter Adults. Game messages says...

    Started by gibbletz, 15.12.16 00:53
    • Replies: 1
    • Views: 3,298
    BB_Saqui
    15.12.16 13:06 Go to last post

  12. ★ Queue rearrangement gets forgoten after closing the game [12503]

    I was building loads of recruits in my barracks, then a block went wrong and I lost some elites which I needed to rebuild urgently. I rearranged my...

    Started by Jim_B, 09.03.15 18:34
    4 Pages •
    1 2 3 ... 4
    5 Attachment(s)
    • Replies: 38
    • Views: 106,516
    Jespair
    14.12.16 21:11 Go to last post

  13. XP awarded within an adventure

    I'm not 100% sure but I'm fairly convinced that xp awarded WITHIN an adventure as opposed to on completion is not added to my xp total. I started...

    Started by Rosejane, 13.12.16 15:30
    • Replies: 2
    • Views: 15,606
    Rosejane
    14.12.16 14:10 Go to last post

  14. El Chupacabra

    After destroying first village a side quest comes up. The first part of this side quest is to "Destroy two more jungle trees". However when you hover...

    Started by cat_flap, 14.12.16 09:12
    • Replies: 0
    • Views: 49,677
    cat_flap
    14.12.16 09:12 Go to last post

  15. New Trap buff indicator not showing actual placing of the buff/not applying buff

    Hello all, so I started using new the new trap buff, but apparently the range indicator isn't working properly http://i.imgur.com/qqPJtw7.png...

    Started by Dollt28, 16.11.16 10:32
    • Replies: 7
    • Views: 154,347
    topgearfan
    13.12.16 22:24 Go to last post

  16. Consecutive attacks do not respect the attack oreder

    Just a heads up , not sure if its a bug or they changed it. If you have 3 or more generals on a 3/4 wave attack the second general to attack is now...

    Started by Nom1975, 08.05.14 22:15
    4 Pages •
    1 2 3 ... 4
    general, order, queue
    • Replies: 36
    • Views: 192,990
    SmurfAsH
    13.12.16 21:40 Go to last post

  17. Servers IP addresses

    Good morning, Someone in my guild is having connectivity issue despite she is wired connected to her modem and has a very fast broadband. The...

    Started by Chilperic, 13.12.16 11:41
    • Replies: 1
    • Views: 4,003
    Durin_d
    13.12.16 12:22 Go to last post

  18. harvest Ritual - Text incorrect [16808]

    The help text for Harvest Ritual reads "12 hours / 16 hours from a friend". The actual length is 12 hours / **18** hours from a friend. EDIT:...

    Started by Garth2079, 11.12.16 22:37
    • Replies: 1
    • Views: 11,831
    BB_Saqui
    12.12.16 12:46 Go to last post

  19. Game very very slow to load and keeps disconnecting

    Over the past few days the game either doesn't load (able to log into portal) or when it loads it keeps disconnecting. Was working fine till last...

    Started by Zazster, 05.12.16 11:20
    • Replies: 9
    • Views: 81,710
    Irobijn
    09.12.16 22:56 Go to last post

  20. Exclamation Forum bug Sandycove area

    This thread forum.thesettlersonline.com/threads/17259-New-Players-Ask-for-friend-requests-here-Sandycove. I'm unable to access posts beyond number...

    Started by Dorotheus, 03.12.16 12:38
    • Replies: 1
    • Views: 8,856
    MOD_Daz
    08.12.16 09:16 Go to last post
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