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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,386
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,364
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,392
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,896
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,843
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,275
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. El Chupacabra

    After destroying first village a side quest comes up. The first part of this side quest is to "Destroy two more jungle trees". However when you hover...

    Started by cat_flap, 14.12.16 09:12
    • Replies: 0
    • Views: 49,700
    14.12.16 09:12 Go to last post
  2. New Trap buff indicator not showing actual placing of the buff/not applying buff

    Hello all, so I started using new the new trap buff, but apparently the range indicator isn't working properly http://i.imgur.com/qqPJtw7.png...

    Started by Dollt28, 16.11.16 10:32
    • Replies: 7
    • Views: 154,434
    13.12.16 22:24 Go to last post
  3. Consecutive attacks do not respect the attack oreder

    Just a heads up , not sure if its a bug or they changed it. If you have 3 or more generals on a 3/4 wave attack the second general to attack is now...

    Started by Nom1975, 08.05.14 22:15
    4 Pages
    1 2 3 ... 4
    general, order, queue
    • Replies: 36
    • Views: 197,238
    13.12.16 21:40 Go to last post
  4. Servers IP addresses

    Good morning, Someone in my guild is having connectivity issue despite she is wired connected to her modem and has a very fast broadband. The...

    Started by Chilperic, 13.12.16 11:41
    • Replies: 1
    • Views: 4,055
    13.12.16 12:22 Go to last post
  5. harvest Ritual - Text incorrect [16808]

    The help text for Harvest Ritual reads "12 hours / 16 hours from a friend". The actual length is 12 hours / **18** hours from a friend. EDIT:...

    Started by Garth2079, 11.12.16 22:37
    • Replies: 1
    • Views: 11,877
    12.12.16 12:46 Go to last post
  6. Game very very slow to load and keeps disconnecting

    Over the past few days the game either doesn't load (able to log into portal) or when it loads it keeps disconnecting. Was working fine till last...

    Started by Zazster, 05.12.16 11:20
    • Replies: 9
    • Views: 81,839
    09.12.16 22:56 Go to last post
  7. Exclamation Forum bug Sandycove area

    This thread forum.thesettlersonline.com/threads/17259-New-Players-Ask-for-friend-requests-here-Sandycove. I'm unable to access posts beyond number...

    Started by Dorotheus, 03.12.16 12:38
    • Replies: 1
    • Views: 8,873
    08.12.16 09:16 Go to last post
  8. Banners are Disappearing

    Where have the banners gone? We all need them to make buffs, yet they have almost disappeared since the Halloween event. I used to average 4 or 5 a...

    Started by TheFairy, 02.12.16 11:13
    • Replies: 3
    • Views: 6,818
    05.12.16 12:13 Go to last post
  9. Riches of the Mountains - bug (Stealing Resources)

    Hello, I have pre-made some of resources for the scenario, after I closed the adventure, my stocks were empty. I speak about shortages of 8k...

    Started by Fafarona, 27.11.16 23:33
    • Replies: 2
    • Views: 8,145
    28.11.16 07:41 Go to last post
  10. Trade bug

    Hello I'm doing one of the Excelsior chains and this morning I had to sell some things. I put the first offer on the free slot, then spent coins to...

    Started by faivq, 16.11.16 06:38
    3 Pages
    1 2 3
    • Replies: 21
    • Views: 73,085
    23.11.16 12:10 Go to last post
  11. Question Alienation Possibly Bugged Quest?

    May have encounted a possible bug in the quest as wouldn't accept the loading "delegate" of the bowmen into a general from my troops menu after...

    Started by Lunaran, 17.11.16 02:59
    • Replies: 8
    • Views: 19,399
    22.11.16 14:12 Go to last post
  12. Bookbinder problem

    My bookbinder has build several books and when ready, they disappear. When I try to add them to character, status shows zero for every book. ...

    Started by Moongaming, 19.11.16 06:57
    • Replies: 3
    • Views: 8,193
    21.11.16 14:45 Go to last post
  13. Chat getting scrambled

    Have you guys experienced when your chat window gets garbled up and it looks like you said stuff other people did, and vice versa?

    Started by Faellin, 16.11.16 20:19
    • Replies: 2
    • Views: 28,242
    17.11.16 10:22 Go to last post
  14. Pathfinder - PvP

    I am not claiming it is a bug - but it sure is a really bad quest, as BB got intercepted by really bad - and dumb german logic(again): I found...

    Started by ksinori, 16.11.16 01:32
    • Replies: 2
    • Views: 16,913
    16.11.16 20:06 Go to last post
  15. Moved: steam and flashplayer failure

    I'm writing this on behalf of my Dad who uses steam but can't log-in because of a recent flash update causing a failure. Is this a steam or BB...

    Started by AngerSet, 16.12.16 11:58
    can't log in, failure, flashplayer, pumpkins
    • Replies: -
    • Views: -
    15.11.16 15:28 Go to last post
  16. barracks looks like it tries to build two troops at the same time

    Just saw that i have two at top in barracks that can be finished with gems. One building and i should be able to cancel the other but cant and...

    Started by Ilyria64, 12.11.16 18:48
    • Replies: 2
    • Views: 13,245
    13.11.16 21:01 Go to last post
  17. Exclamation My account bugged

    When i log ont the browser, i go to my account, TermoNuclear, level 32, server sandycove. When i log on the app, i go to a new account,...

    Started by TermoNuclear, 11.11.16 06:59
    • Replies: 1
    • Views: 4,806
    11.11.16 10:59 Go to last post
  18. Provision house queuing dissapears

    Yes guys that problem is back again,queues in both provision and rarity provision houses are both vanishing without a trace Hope this helps the bb...

    Started by Hellic, 09.11.16 15:51
    • Replies: 1
    • Views: 3,312
    09.11.16 16:45 Go to last post
  19. Side Quest "Attractive Prices" ~ {2 BUI}

    A while back the buggy bit of this quest used to read "Have 3 level 4 copper mine(s) in your zone." Currently it looks like this: Seems...

    Started by Iolanthe, 28.09.16 11:03
    2 Pages
    1 2
    • Replies: 13
    • Views: 37,157
    09.11.16 15:22 Go to last post
  20. Heroic little tailor: Bugged landing zone spot.

    Found this spot that was bugged on Heroic little tailor. cant place general from star menu on that area. Edit: im not sure that the image...

    Started by Gubbie, 04.11.16 12:36
    • Replies: 9
    • Views: 30,267
    06.11.16 21:47 Go to last post

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