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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,398
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,368
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,411
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,023
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,897
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,338
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Premium Timer [16539]

    Premium Timer no longer showing when on an adventure http://prntscr.com/cvvtak

    Started by MarkG, 18.10.16 16:29
    2 Pages •
    1 2
    • Replies: 11
    • Views: 18,481
    Madorosu
    21.10.16 22:39 Go to last post

  2. new trap recipe

    tried to make 25 of new trap recipe, but when it finished, it stayed in RPH and moved to bottom of queue, and now has a gem icon at end as if its...

    Started by MarkG, 20.10.16 21:10
    • Replies: 3
    • Views: 11,862
    BB_Saqui
    21.10.16 14:22 Go to last post

  3. Game crash when friends general land on adventure and you are there

    Using Firefox - 2 times today I had flash crash with 'Not answering message' - and also connection to chat server was lost. Happened on adventure...

    Started by halv12, 21.10.16 10:48
    • Replies: 0
    • Views: 5,238
    halv12
    21.10.16 10:48 Go to last post

  4. buff in economy overview

    buff are not shown in economy overview even they are buffed it whas an error please delete this post i whas wrong-

    Started by qawpaw, 19.10.16 10:00
    • Replies: 1
    • Views: 3,166
    BB_Saqui
    19.10.16 10:35 Go to last post

  5. Finishing the venture/scenario clears the all prov house queues [16524]

    Hello, I was queue items in my rarity provision include steaks, manuscripts , tomes, and many another things, I logged in today I found the rarity...

    Started by TheVictorious, 19.10.16 06:10
    • Replies: 3
    • Views: 7,749
    qawpaw
    19.10.16 09:58 Go to last post

  6. Trade not working

    Since event update trade is not working.:mad: EDIT: Please try this quick-fix until we find something more permanent: Open the trade office...

    Started by geezer123, 18.10.16 09:05
    5 Pages •
    1 2 3 ... 5
    • Replies: 46
    • Views: 123,940
    Xibor
    18.10.16 20:31 Go to last post

  7. Info dissapear

    When hower mouse we can see info about object, but after a while ,restart is required due to info dont show.

    Started by qawpaw, 15.10.16 05:30
    • Replies: 3
    • Views: 9,689
    SmurfAsH
    18.10.16 18:12 Go to last post

  8. Can't login: Error - Sorry an error occurred. Please refresh the page and try again.

    Keep getting this message when trying to login. Have tried clearing cache and also using a different browser. Also can't find support tool to...

    Started by Paul_the_Pest, 18.10.16 16:38
    1 Attachment(s)
    • Replies: 5
    • Views: 364,560
    Paul_the_Pest
    18.10.16 17:11 Go to last post

  9. Halloween 2016 Golems spawning qwrongly??

    Killed 1st golem with 10 water when event started, very soon after got new golem wanting 12 water - didn't kill it. Now, after trade hotfix the new...

    Started by lordloocan, 18.10.16 13:41
    • Replies: 1
    • Views: 4,078
    lordloocan
    18.10.16 14:50 Go to last post

  10. Achievement Blessed Bystander

    I used 50 purified water on friends golem but it didnt count the achievement it is still at zero but it used the 50 purified water from storage :mad:

    Started by Alexa75, 18.10.16 11:28
    • Replies: 2
    • Views: 4,501
    Alexa75
    18.10.16 12:31 Go to last post

  11. Question about industrial mines

    http://prntscr.com/cnfpam does that mean industrial mines return to star menu if demolished? if not then the writing would need changed maybe....

    Started by Fahari, 28.09.16 16:49
    2 Pages •
    1 2
    • Replies: 12
    • Views: 80,927
    BB_Saqui
    18.10.16 09:17 Go to last post

  12. Moved: no trade things in trade window

    cant get anything up in trade window all is blank prntscr.com/cvqb3r

    Started by jason_shotter, 18.10.16 09:21
    • Replies: -
    • Views: -
    jason_shotter
    18.10.16 09:15 Go to last post

  13. Server busy message and booted from game on waiting for invite to staqrt

    on accepting an invite to participate in another players adventure it is becoming more and more frequent in the past week or two that I receive a...

    Started by Thejollyone, 27.09.16 17:34
    2 Pages •
    1 2
    • Replies: 15
    • Views: 9,585
    Xibor
    16.10.16 20:39 Go to last post

  14. Moved: Incorrect message and infotip when you tear down special gold mine

    Hi, When you try to tear down special gold mine, it says you will get it back to star menu, while you will lose it at all, right? ...

    Started by TheVictorious, 17.10.16 10:54
    • Replies: -
    • Views: -
    TheVictorious
    16.10.16 18:55 Go to last post

  15. Intercepted, but reported as a normal battle

    An intercepted battle gave an ordinary battle report. I used a MoMA. Next fight (wave 2) was reported as it should, as an intercepted one. ...

    Started by SmurfAsH, 10.10.14 08:12
    • Replies: 6
    • Views: 20,134
    Xibor
    11.10.16 20:34 Go to last post

  16. Moved: Free gems? It's a con.

    Hi, Just thought I'd let you know that I won't be trying your offers of free gems - neither will I be buying Gems if this is how you con players....

    Started by walkingded, 10.10.16 13:26
    • Replies: -
    • Views: -
    lordloocan
    08.10.16 18:04 Go to last post

  17. quest missing

    I spent 20 plus crystals in the Excelsior to get a travel guide quest but when I look for it later there is nothing there. I tried re boot no luck. I...

    Started by Namwat, 07.10.16 01:04
    • Replies: 2
    • Views: 3,165
    Durin_d
    07.10.16 09:36 Go to last post

  18. Zone wide buff - on friend island - 1 buf show 2 zone buffs active in top bar

    http://prntscr.com/cqg1qh

    Started by halv12, 06.10.16 08:32
    • Replies: 0
    • Views: 11,915
    halv12
    06.10.16 08:32 Go to last post

  19. Question Secret experiments

    When playing this adventure today I found that even though all the leader camps had been destroyed in one of the zones the other camps remained. (The...

    Started by Ramshill, 05.10.16 19:04
    leader, secluded
    • Replies: 2
    • Views: 6,515
    halv12
    06.10.16 08:27 Go to last post

  20. Why are PVP Missions so unstable

    Anybody know why PVP missions are so unstable. Over 1/2 the time there are major technical issues that cause either failure or issues that cause a...

    Started by polarbarez, 05.10.16 19:09
    • Replies: 1
    • Views: 6,057
    Norton_C
    05.10.16 23:45 Go to last post
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