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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 364,354
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 111,746
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 444,466
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,709,754
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,088,690
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 411,898
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Server busy message and booted from game on waiting for invite to staqrt

    on accepting an invite to participate in another players adventure it is becoming more and more frequent in the past week or two that I receive a...

    Started by Thejollyone, 27.09.16 17:34
    2 Pages •
    1 2
    • Replies: 15
    • Views: 9,469
    Xibor
    16.10.16 20:39 Go to last post

  2. Moved: Incorrect message and infotip when you tear down special gold mine

    Hi, When you try to tear down special gold mine, it says you will get it back to star menu, while you will lose it at all, right? ...

    Started by TheVictorious, 17.10.16 10:54
    • Replies: -
    • Views: -
    TheVictorious
    16.10.16 18:55 Go to last post

  3. Intercepted, but reported as a normal battle

    An intercepted battle gave an ordinary battle report. I used a MoMA. Next fight (wave 2) was reported as it should, as an intercepted one. ...

    Started by SmurfAsH, 10.10.14 08:12
    • Replies: 6
    • Views: 19,963
    Xibor
    11.10.16 20:34 Go to last post

  4. Moved: Free gems? It's a con.

    Hi, Just thought I'd let you know that I won't be trying your offers of free gems - neither will I be buying Gems if this is how you con players....

    Started by walkingded, 10.10.16 13:26
    • Replies: -
    • Views: -
    lordloocan
    08.10.16 18:04 Go to last post

  5. quest missing

    I spent 20 plus crystals in the Excelsior to get a travel guide quest but when I look for it later there is nothing there. I tried re boot no luck. I...

    Started by Namwat, 07.10.16 01:04
    • Replies: 2
    • Views: 3,136
    Durin_d
    07.10.16 09:36 Go to last post

  6. Zone wide buff - on friend island - 1 buf show 2 zone buffs active in top bar

    http://prntscr.com/cqg1qh

    Started by halv12, 06.10.16 08:32
    • Replies: 0
    • Views: 11,890
    halv12
    06.10.16 08:32 Go to last post

  7. Question Secret experiments

    When playing this adventure today I found that even though all the leader camps had been destroyed in one of the zones the other camps remained. (The...

    Started by Ramshill, 05.10.16 19:04
    leader, secluded
    • Replies: 2
    • Views: 5,501
    halv12
    06.10.16 08:27 Go to last post

  8. Why are PVP Missions so unstable

    Anybody know why PVP missions are so unstable. Over 1/2 the time there are major technical issues that cause either failure or issues that cause a...

    Started by polarbarez, 05.10.16 19:09
    • Replies: 1
    • Views: 6,039
    Norton_C
    05.10.16 23:45 Go to last post

  9. misspelling in final quest success in Aladdin and the beautiful princess

    Hi, not big deal but i just noticed the misspelling after the last quest to defeat the old palace, the wrong word is "to best the leader" i think it...

    Started by TheVictorious, 05.10.16 17:38
    • Replies: 3
    • Views: 15,630
    SnowBlizz
    05.10.16 22:08 Go to last post

  10. PVP attack weapons production

    I had 3 or 4 days worth of production on both of my combat armourys last night but when I signed on today I had no production. I would like to know...

    Started by polarbarez, 05.10.16 19:30
    • Replies: 0
    • Views: 2,137
    polarbarez
    05.10.16 19:30 Go to last post

  11. Wrong message when a friend apply zone buff

    Hello, another mistake in messages, the message when a friend apply zone buff for you, its says "you applied" but its "A friend applied"

    Started by TheVictorious, 05.10.16 17:44
    • Replies: 0
    • Views: 4,346
    TheVictorious
    05.10.16 17:44 Go to last post

  12. Moved: Bookbinder buff time

    I applied an small glue buff and the time it takes for each book its waaaay longer than normally. Level 6 bookbinder Time for manuscript = 12...

    Started by Garaster, 06.10.16 08:42
    • Replies: -
    • Views: -
    Durin_d
    05.10.16 15:42 Go to last post

  13. Bookbinder Glue [16301]

    Level 6 Bookbinder Hide Glue: 10h, 12h, 14h ...No effect at all. Wilderwood Resin: 10h, 12h, 14h ...No effect at all.

    Started by Solzar, 20.09.16 23:07
    2 Pages •
    1 2
    • Replies: 15
    • Views: 68,530
    Durin_d
    05.10.16 15:42 Go to last post

  14. Sophisticated Pillager skill broken ?

    Since the Excelsior update I had no bonus quest at all. Am I particularly unlucky or is the skill broken ? Intrepid explorer with Sophisticated...

    Started by SillYcoNe, 27.09.16 11:12
    2 Pages •
    1 2
    • Replies: 14
    • Views: 73,625
    SillYcoNe
    04.10.16 08:53 Go to last post

  15. adventures

    i open adventures and i dont have it,can you fix that problem ? i quit adventure and i want that adventure back!!!

    Started by bubashvargla, 03.10.16 12:03
    • Replies: 1
    • Views: 7,483
    hades8840
    03.10.16 12:09 Go to last post

  16. Elite resources not showing up in economy window now! [16170]

    Hello there, After login this morning I noticed when I browse my economy window all my elite resources are greyed out (as if production has been...

    Started by MutantKid, 20.09.16 11:06
    2 Pages •
    1 2
    • Replies: 16
    • Views: 24,051
    Gugee
    01.10.16 18:36 Go to last post

  17. Voucher Codes not working

    Link Removed Got a voucher code from that site. There are a lot of vouchers left apparently. Several people have tried them but none work at all....

    Started by king0r, 01.10.16 16:16
    • Replies: 2
    • Views: 7,757
    king0r
    01.10.16 17:12 Go to last post

  18. Scenario text discrepency

    Just a little one, but... The scenario pop-up calls it Heart of the Wood. The tab in the provision house calls it Heart of the Woods.

    Started by Ynita, 01.10.16 09:23
    • Replies: 0
    • Views: 3,616
    Ynita
    01.10.16 09:23 Go to last post

  19. Bounty Hunter Adventure not completing

    Hi all, I have killed all of the enemy on the Bounty Hunter adventure but it will not finish. I have returned my army home. If I click on the...

    Started by Tormunda, 17.08.12 11:51
    2 Pages •
    1 2
    • Replies: 16
    • Views: 47,184
    hranezasve
    30.09.16 23:09 Go to last post

  20. Moved: Bookbinder

    Something strange seems to have happened to the amount of time it says it takes to make something. However, when you actually press the make...

    Started by Vaargson, 30.09.16 10:08
    • Replies: -
    • Views: -
    Ozzymandeus
    30.09.16 01:27 Go to last post
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