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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,373
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,361
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,366
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,780
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,734
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,228
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. misspelling in final quest success in Aladdin and the beautiful princess

    Hi, not big deal but i just noticed the misspelling after the last quest to defeat the old palace, the wrong word is "to best the leader" i think it...

    Started by TheVictorious, 05.10.16 17:38
    • Replies: 3
    • Views: 15,695
    05.10.16 22:08 Go to last post
  2. PVP attack weapons production

    I had 3 or 4 days worth of production on both of my combat armourys last night but when I signed on today I had no production. I would like to know...

    Started by polarbarez, 05.10.16 19:30
    • Replies: 0
    • Views: 2,162
    05.10.16 19:30 Go to last post
  3. Wrong message when a friend apply zone buff

    Hello, another mistake in messages, the message when a friend apply zone buff for you, its says "you applied" but its "A friend applied"

    Started by TheVictorious, 05.10.16 17:44
    • Replies: 0
    • Views: 4,361
    05.10.16 17:44 Go to last post
  4. Moved: Bookbinder buff time

    I applied an small glue buff and the time it takes for each book its waaaay longer than normally. Level 6 bookbinder Time for manuscript = 12...

    Started by Garaster, 06.10.16 08:42
    • Replies: -
    • Views: -
    05.10.16 15:42 Go to last post
  5. Bookbinder Glue [16301]

    Level 6 Bookbinder Hide Glue: 10h, 12h, 14h ...No effect at all. Wilderwood Resin: 10h, 12h, 14h ...No effect at all.

    Started by Solzar, 20.09.16 23:07
    2 Pages
    1 2
    • Replies: 15
    • Views: 68,756
    05.10.16 15:42 Go to last post
  6. Sophisticated Pillager skill broken ?

    Since the Excelsior update I had no bonus quest at all. Am I particularly unlucky or is the skill broken ? Intrepid explorer with Sophisticated...

    Started by SillYcoNe, 27.09.16 11:12
    2 Pages
    1 2
    • Replies: 14
    • Views: 73,726
    04.10.16 08:53 Go to last post
  7. adventures

    i open adventures and i dont have it,can you fix that problem ? i quit adventure and i want that adventure back!!!

    Started by bubashvargla, 03.10.16 12:03
    • Replies: 1
    • Views: 7,505
    03.10.16 12:09 Go to last post
  8. Elite resources not showing up in economy window now! [16170]

    Hello there, After login this morning I noticed when I browse my economy window all my elite resources are greyed out (as if production has been...

    Started by MutantKid, 20.09.16 11:06
    2 Pages
    1 2
    • Replies: 16
    • Views: 24,393
    01.10.16 18:36 Go to last post
  9. Voucher Codes not working

    Link Removed Got a voucher code from that site. There are a lot of vouchers left apparently. Several people have tried them but none work at all....

    Started by king0r, 01.10.16 16:16
    • Replies: 2
    • Views: 7,785
    01.10.16 17:12 Go to last post
  10. Scenario text discrepency

    Just a little one, but... The scenario pop-up calls it Heart of the Wood. The tab in the provision house calls it Heart of the Woods.

    Started by Ynita, 01.10.16 09:23
    • Replies: 0
    • Views: 3,654
    01.10.16 09:23 Go to last post
  11. Bounty Hunter Adventure not completing

    Hi all, I have killed all of the enemy on the Bounty Hunter adventure but it will not finish. I have returned my army home. If I click on the...

    Started by Tormunda, 17.08.12 11:51
    2 Pages
    1 2
    • Replies: 16
    • Views: 47,337
    30.09.16 23:09 Go to last post
  12. Moved: Bookbinder

    Something strange seems to have happened to the amount of time it says it takes to make something. However, when you actually press the make...

    Started by Vaargson, 30.09.16 10:08
    • Replies: -
    • Views: -
    30.09.16 01:27 Go to last post
  13. still not loading properly after fix

    Game gets to stage when it has loaded mountains and trees, but then freezes before loading buildings. Only happens under Windows 10(latest update...

    Started by trev10, 28.09.16 10:21
    • Replies: 9
    • Views: 17,657
    30.09.16 00:50 Go to last post
  14. Moved: Missing extra iron deposit, when using "Lucky Find" skill.

    Hi! I skilled about half year ago one of my jolly geologists with "Lucky Find" skill. From this time I am using it exclusively in my daily...

    Started by The_Sarmatian, 28.09.16 14:45
    • Replies: -
    • Views: -
    28.09.16 14:04 Go to last post
  15. Moved: Guild MOTD broken by history

    With the new chat history the guild MOTD vanishes off the top of the chat window meaning many will not see it thus defeating the purpose of the MOTD...

    Started by Dorotheus, 28.09.16 09:52
    • Replies: -
    • Views: -
    27.09.16 19:32 Go to last post
  16. game keeps freezing since new epic farmyard built

    since getting the new epic farmyard and completing the evil queen campaign the game keeps freezing its only for a second or so but its happening...

    Started by hades8840, 27.09.16 13:25
    • Replies: 1
    • Views: 2,418
    27.09.16 14:02 Go to last post
  17. Wrong text on Roaring Bull adventure invitation [16343]

    Should say: Defeat all Witch Towers

    Started by HFoC, 26.09.16 15:20
    • Replies: 1
    • Views: 4,311
    26.09.16 15:31 Go to last post
  18. Daily log-in popup not registering log in correctly

    Once again it has happened. Since August last year I have logged on every single day, but sometime in May, after maintenance, the server claimed that...

    Started by Saraptheold, 24.09.14 04:07
    • Replies: 7
    • Views: 17,437
    25.09.16 22:23 Go to last post
  19. Game problems

    Hi not sure if there is a thread some where that prob fits this but today the game has been really bad for me today and im lucky i got in the forum...

    Started by Fahari, 24.09.16 20:48
    • Replies: 3
    • Views: 9,114
    25.09.16 10:07 Go to last post
  20. Daily log-in pop up missing

    Good morning! Today I logged in as usual, got the daily tip window, i pressed teh green tick to remove it as usual. The map loaded perfectly. I...

    Started by LillaTheCrazy, 25.09.16 09:47
    • Replies: 1
    • Views: 4,202
    25.09.16 09:59 Go to last post

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