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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,616
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,934
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,438
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,717,671
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,598
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,377
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Elite resources not showing up in economy window now! [16170]

    Hello there, After login this morning I noticed when I browse my economy window all my elite resources are greyed out (as if production has been...

    Started by MutantKid, 20.09.16 11:06
    2 Pages
    1 2
    • Replies: 16
    • Views: 24,132
    01.10.16 18:36 Go to last post
  2. Voucher Codes not working

    Link Removed Got a voucher code from that site. There are a lot of vouchers left apparently. Several people have tried them but none work at all....

    Started by king0r, 01.10.16 16:16
    • Replies: 2
    • Views: 7,768
    01.10.16 17:12 Go to last post
  3. Scenario text discrepency

    Just a little one, but... The scenario pop-up calls it Heart of the Wood. The tab in the provision house calls it Heart of the Woods.

    Started by Ynita, 01.10.16 09:23
    • Replies: 0
    • Views: 3,632
    01.10.16 09:23 Go to last post
  4. Bounty Hunter Adventure not completing

    Hi all, I have killed all of the enemy on the Bounty Hunter adventure but it will not finish. I have returned my army home. If I click on the...

    Started by Tormunda, 17.08.12 11:51
    2 Pages
    1 2
    • Replies: 16
    • Views: 47,243
    30.09.16 23:09 Go to last post
  5. Moved: Bookbinder

    Something strange seems to have happened to the amount of time it says it takes to make something. However, when you actually press the make...

    Started by Vaargson, 30.09.16 10:08
    • Replies: -
    • Views: -
    30.09.16 01:27 Go to last post
  6. still not loading properly after fix

    Game gets to stage when it has loaded mountains and trees, but then freezes before loading buildings. Only happens under Windows 10(latest update...

    Started by trev10, 28.09.16 10:21
    • Replies: 9
    • Views: 17,605
    30.09.16 00:50 Go to last post
  7. Moved: Missing extra iron deposit, when using "Lucky Find" skill.

    Hi! I skilled about half year ago one of my jolly geologists with "Lucky Find" skill. From this time I am using it exclusively in my daily...

    Started by The_Sarmatian, 28.09.16 14:45
    • Replies: -
    • Views: -
    28.09.16 14:04 Go to last post
  8. Moved: Guild MOTD broken by history

    With the new chat history the guild MOTD vanishes off the top of the chat window meaning many will not see it thus defeating the purpose of the MOTD...

    Started by Dorotheus, 28.09.16 09:52
    • Replies: -
    • Views: -
    27.09.16 19:32 Go to last post
  9. game keeps freezing since new epic farmyard built

    since getting the new epic farmyard and completing the evil queen campaign the game keeps freezing its only for a second or so but its happening...

    Started by hades8840, 27.09.16 13:25
    • Replies: 1
    • Views: 2,408
    27.09.16 14:02 Go to last post
  10. Wrong text on Roaring Bull adventure invitation [16343]

    Should say: Defeat all Witch Towers

    Started by HFoC, 26.09.16 15:20
    • Replies: 1
    • Views: 4,300
    26.09.16 15:31 Go to last post
  11. Daily log-in popup not registering log in correctly

    Once again it has happened. Since August last year I have logged on every single day, but sometime in May, after maintenance, the server claimed that...

    Started by Saraptheold, 24.09.14 04:07
    • Replies: 7
    • Views: 17,410
    25.09.16 22:23 Go to last post
  12. Game problems

    Hi not sure if there is a thread some where that prob fits this but today the game has been really bad for me today and im lucky i got in the forum...

    Started by Fahari, 24.09.16 20:48
    • Replies: 3
    • Views: 9,091
    25.09.16 10:07 Go to last post
  13. Daily log-in pop up missing

    Good morning! Today I logged in as usual, got the daily tip window, i pressed teh green tick to remove it as usual. The map loaded perfectly. I...

    Started by LillaTheCrazy, 25.09.16 09:47
    • Replies: 1
    • Views: 4,187
    25.09.16 09:59 Go to last post
  14. Excelsior buffs not adding +10% if placed by friend at Premium

    hi, I got a 'Ore Mining Guide' placed today by a friend on Premium. I got the +50% (6h in total) but not the expected extra +10% as placed with...

    Started by kke2100, 23.09.16 10:01
    • Replies: 2
    • Views: 9,265
    24.09.16 09:59 Go to last post
  15. Question Daily Bonus bug or feature ? [16225]

    I thought that the daily login bonus will be replaced with crystals, but I got 45 gold coins ( day 6). Login today for the first time only after the...

    Started by Amazony, 20.09.16 10:49
    2 Pages
    1 2
    • Replies: 13
    • Views: 10,172
    23.09.16 23:05 Go to last post
  16. Technical assistance = does anyone use a hand held tablet to play on?

    I need something to play Settlers (SO) on, and I am trying to work out what i need. I think Settlers require Flash = so it must have windows as...

    Started by Raider_, 12.09.16 15:45
    • Replies: 6
    • Views: 103,708
    22.09.16 22:24 Go to last post
  17. Generals and troops doubled

    When my generals landed to adventure and after i placed them at their starting positions they just appeared back at the home zone too, with all...

    Started by Urgh123, 18.03.16 13:29
    • Replies: 8
    • Views: 52,974
    22.09.16 14:02 Go to last post
  18. A really sharp claw [16261]

    Not so much a bug but noticed some problems for some players with this quest. Find 6 stone deposits Some players make stone refills from...

    Started by Dappadon, 20.09.16 11:09
    2 Pages
    1 2
    • Replies: 12
    • Views: 137,312
    22.09.16 13:20 Go to last post
  19. I have the most annoying bug

    Since the implementation of chat history it happens to write messages that appear in the chat window (only for me) but others cant see. Also the chat...

    Started by freier, 21.09.16 16:51
    • Replies: 1
    • Views: 13,886
    22.09.16 09:20 Go to last post
  20. Chat history dont show lines from 'yesterday' [16262]

    Since update I have no longer had any lines in chat history with Date. Chat history start at midnight my time. Today I had 8 lines in global chat...

    Started by halv12, 21.09.16 07:02
    • Replies: 4
    • Views: 2,900
    21.09.16 14:46 Go to last post

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